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Voice Assistant Issues
When the Voice Assistant isn't working, these steps may help resolve the problem.
The microphone is off.
Turn on the microphone switch of the Projector. Each time the switch is turned on or off, the screen displays a pop-
up window showing whether the microphone is turned on or off.
If the microphone is turned off, all voice recognition features and some sound features involving the microphone do not
work.
The position and appearance of the microphone switch may differ depending on the model.
This function may not be supported depending on the model or geographical area.
The voice commands do not work well.
Voice commands may differ depending on the
Assistant.
• Bixby:
Explore Now
•
Amazon
Alexa:
Amazon Alexa Settings
This function and Voice Recognition Solution Partner may not be supported depending on the model or geographical area.
Bixby/Alexa answers although I did not call it.
The Projector may recognize an ambient noise or everyday conversation as a call to Voice Assistant.
Turn off the
Voice Wake-up
•
Explore Now
This function and Voice Recognition Solution Partner may not be supported depending on the model or geographical area.
I spoke "Hi, Bixby/Alexa" but Bixby/Alexa does not answer.
When the Projector is far from you or the ambient noise is so loud, the Projector may be unable to recognize your
voice.
• For best results, you need to be within 5 feet (1-2 m) of your Projector. Please look at your Projector and speak.
Turn on the
Voice Wake-up
•
Explore Now
This function and Voice Recognition Solution Partner may not be supported depending on the model or geographical area.
Voice
(left directional button)
Try Now
function or set the
Wake-Up Sensitivity
Settings
Voice Wake-up
function.
Settings
Voice Wake-up
Assistant. Refer to the command examples for each
Settings
All Settings
to Low.
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Voice
General & Privacy
Voice
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