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IF SYSTEM TROUBLE IS SUSPECTED
Before sending the equipment for repair, try the following:
1.
Check if its power cord and connection cables are attached correctly.
2.
See "Error Messages" in Chapter 7 to check if there is a relevant symptom. If yes, take measures as instructed.
3.
Certain software programs are required for operation of NovaScale/ft Server series. Check if these programs
are properly installed.
4.
Use a commercially available anti-virus program to check the server.
If the problem isn't solved by the above actions, stop using the server and consult with your sales agent. In this case,
check LED indications of the server and alarm indications on the display, which will serve as helpful information at the
time of repair.
ABOUT REPAIR PARTS
The minimum duration of holding repair parts of this equipment may be different for each country, so contact your sales
representatives.
If the period is not specified, the repair parts are kept for 5 years after discontinuance of the product.
NovaScale R620 User Guide
1-14
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Table of Contents
Troubleshooting
