Troubleshooting - NEC Bull NovaScale R620 User Manual

Troubleshooting

Error Messages
When using the remote management, an error dialog box may appear on the management PC if some problem
occurs. Messages and actions for the errors are described below.
Fatal errors
No. Error message
1 Fatal error. JavaVM quits.
2 A fatal software error has
occurred.
Login error
No. Error message
1 Authentication error
Access privilege error
No. Error message
1 Unauthorized operation. You
have no privilege to perform the
operation.
Network errors
No. Error message
1
The HTTP communication failed.
2
Could not resolve the IP address.
3
Unable to reach the target host.
4
Failed to download applet.
5
The RMCP+ session is closed.
6 Failed to establish the RMCP+
session.
7
The RMCP+ transmission failed.
8 The specified RMCP+ protocol
cannot be used.
9 BMC resources to establish a new
RMCP+ session are insufficient.
10 The RMCP+ session time-out
occurred.
11
The HTTP communication failed.
NovaScale R620 User Guide
Try logging in again.
If the same message continues to appear, contact your service
representative.
Try logging in again.
If the same message continues to appear, contact your service
representative.
Check the user name and password, and then enter them again.
Try performing the operation with administrator's privileges. Consult your
administrator.
Check the network environment and try again. Contact your service
representative if the error persists. .
Check the network environment.
You cannot use Remote KVM Console for connections via proxy.
Check the network environment.
You cannot use Remote KVM Console for connections via proxy.
Check the network environment and try again.
Contact your service representative if the error persists.
Check the network environment.
If there is no network problem, contact your service representative.
Check the network environment.
If there is no network problem, contact your service representative.
Check the network environment.
If there is no network problem, contact your service representative.
Check the network environment.
If there is no network problem, contact your service representative.
Try again after a connection from other client is finished.
Check the network environment and server.
If you do not find any problem, contact your service representative.
Check the network environment and try again. Contact your service
representative if the error persists. .
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