Sony CLIE PEG-TH55 Frequently Asked Questions Manual page 28

I cannot perform a HotSync
B If you use a call waiting feature on your service line, select [Disable call
waiting:] to enter the correct number in the Phone Setup screen which is
displayed by tapping the box next to [Phone:] in the Preferences screen
for [Network].
B If a prefix is required, select [Dial prefix:] to enter the correct number in the
Phone Setup screen.
B When using a modem other than a mobile communication adapter, check the
battery power of the modem.
Verifying your computer
B Check that your computer is turned on and the automatic shut-off setting in
the power saving mode is disabled.
B Check that the modem is properly connected to the service line.
B Click
(HotSync) in the task tray (Notification area) at the bottom right
of your computer window, and check that [Modem] is selected.
B Check that the modem connected to your computer is turned on. You cannot
turn on a modem that has an Auto-off feature using your CLIÉ handheld.
B Check that the modem is properly connected to the serial port of your
computer.
B Check that the setting for [Setup string:] in [Modem] in the Setup window
of HotSync Manager is correct.
b
For details, refer to the manual of your modem.
B If problems arise when the setting for [Speed:] in [Modem] in the Setup
window is set to [As Fast As Possible] or some other specific speed, reduce
the transmission speed setting.
B Check that the setting for [Speed:] in [Modem] in the Setup window is
appropriate for your modem.
B Turn off the modem for a while and turn it on again. Then reconnect the
modem.
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operation via a modem (continued)