Troubleshooting - Sony BRC-Z700 Operating Instructions Manual

Troubleshooting

Before bringing in your camera for service, check the
following as a guide to troubleshoot the problem. If the
problem cannot be corrected, consult with your Sony
dealer.
Symptom
The power of the camera is not turned
on.
The camera cannot be turned on with the
supplied Remote Commander.
The picture is not displayed on the video
monitor connected to the camera.
Pan, tilt or zoom cannot be operated.
The Remote Commander does not work. The CAMERA SELECT button you pressed
The camera cannot be operated with the
RM-BR300 Remote Control Unit.
Cause
The supplied AC power adaptor is not
connected to the DC IN 12V jack firmly.
The AC power cord is not inserted firmly into
the AC power adaptor or the AC outlet.
The BRBK-MF1 HD Optical Multiplex Card
is inserted into the card slot.
When using the far distance remote control
system with the BRBK-MF1 Optical
Multiplex Card, CCFC-M100HG Optical
Fiber Cable and BRU-H700 HD Optical
Multiplex Unit, the Optical Fiber Cable is not
properly connected or the HD Optical
Multiplex Unit is not turned on.
IR-RECEIVE in the SYSTEM menu is set to
OFF.
The video cable is not connected properly.
The exposure is not set correctly on the
camera.
Any menu is displayed on the monitor screen. Press the DATA SCREEN button on the
The panning or tilting range is limited.
on the Remote Commander does not match
the number set with the IR SELECT switch
on the camera.
The connection using the VISCA RS-422
connectors is not correctly made.
The BOTTOM switch on the bottom of the
camera is set to any other address than "0
(AUTO)."
VISCA control setting is not correct.
The communication baud rate setting of the
camera and the RM-BR300 differ.
The NC (No Connection) switch is set to ON. Set camera address selector switch 4 of the
Remedy
Insert the power cord firmly as far as it will
go.
Insert the power cord firmly as far as it will
go.
Remove the card from the card slot.
Insert the Optical Fiber Cable firmly as far as
it will go.
Turn on the HD Optical Multiplex Unit, or
plug in the power cord of the unit to an AC
outlet firmly.
Use the RM-BR300 Remote Control Unit to
open the menu and set IR-RECEIVE to ON.
(page 36)
Check the connection between the camera and
video monitor.
Set the exposure correctly in the EXPOSURE
menu.
supplied Remote Commander or the MENU
button on the RM-BR300 Remote Control
Unit to turn off the menu from the monitor
screen.
Change the PAN-TILT LIMIT setting in the
PAN TILT ZOOM menu (page 35).
Press the CAMERA SELECT button
corresponding to the IR SELECT switch
setting on the camera (page 43).
Check that the connection to the VISCA RS-
422 connectors is correctly made, and the RS-
422 cable is properly connected.
Identify the address of the camera (page 19),
then set the MODE selector on the rear of the
Remote Control Unit to the same address
(page 23).
Select the proper setting (RS-232C or RS-
422) with the BOTTOM switch on the bottom
of the camera (page 19) and the DIP switch on
the Remote Control Unit (page 23).
Select the same communication baud rate
(9600 bps or 38,400 bps) with the BOTTOM
switch on the bottom of the camera (page 19)
and the DIP switch on the Remote Control
Unit (page 23).
BOTTOM switches on the bottom of the
camera to OFF (page 19).
Troubleshooting
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