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TROUBLESHOOTING
64
Symptoms
Creases or pleats are
gone from garments
after Steam Fresh.
Garments have static
after using the Reducir
Estática (Reduce Static)
option.
Garments are too
damp or too dry after
using the Reducir
Estática (Reduce Static)
option.
Steam does not
generate, but no error
code is shown.
Water drips from door
during Ciclo de Vapor
(Steam Cycle).
Steam is not visible
during Ciclo de Vapor
(Steam Cycle).
Drum does not turn
during Ciclo de Vapor
(Steam Cycle).
Cannot see steam
vapor at the beginning
of cycle.
Odors remain in
clothing after Steam
Fresh.
Odours
Symptoms
The appliance has an
odour.
The function of this cycle is to remove wrinkles from fabric.
• Use an iron to replace creases and pleats in garments.
This is normal.
• The amount of static experienced will depend on the individual moisture
level in the skin.
Correct drying options not selected.
• Select the load weight manually before starting the Reducir Estática
(Reduce Static) option.
Water level error.
• Unplug appliance and call for service.
This is normal.
• Condensation will normally form on the inside of the appliance door
during steam operation. Some condensation may drip out the bottom of
the door.
This is normal.
• Steam vapor is difficult to see when the door is closed. However,
condensation will normally form on the inside of the appliance door if the
steam system is operating normally.
This is normal.
• The drum is turned off so that the steam vapor remains in the drum. The
drum will normally turn for about 2 seconds once a minute.
This is normal.
• Steam is released at different stages of the cycle for each option.
Steam Fresh did not remove odor completely.
• Fabrics containing strong odors should be washed in a normal cycle.
Are you using the appliance for the first time?
• The smell is caused by rubber material that is attached to the appliance
interior. This smell is a normal feature of rubber and disappears
automatically after using the appliance several times.
Possible Cause & Solution
Possible Cause & Solution
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