Rheem RPH Series User Manual

Rheem RPH Series User Manual

Swimming pool heat pump

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RPH SERIES SWIMMING POOL HEAT PUMP
USER MANUAL

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Summary of Contents for Rheem RPH Series

  • Page 1 RPH SERIES SWIMMING POOL HEAT PUMP USER MANUAL...
  • Page 2 ABN: 28 062 383 224 www.rheemthermal.com.au ACN: 062 383 224 PATENTS This heat pump may be protected by one or more patents or registered designs. ® Registered trademark of Rheem Australia Pty Ltd. ™ Trademark of Rheem Australia Pty Ltd.
  • Page 3: Table Of Contents

    H. Trouble Shooting for Common Faults Hard Wired - Methods of Water Pump Control Connections Water Pump connection using the Rheem IQ Link – Pump Controllers K. Wi-Fi Connection Instructions L. RHEEM THERMAL WARRANTY – RPH SERIES POOL HEAT PUMPS...
  • Page 4: Foreword

    A. Foreword Thank you for choosing our Rheem Thermal inverter pool heat pump, which is designed for ease of operation, quietness and efficiency. The low electrical use of your new heater minimises greenhouse impact, providing a very green solution to pool heating.
  • Page 5: Attention

    1. Attention a. The specific instructions below related to the safe operation of the heat pump are set out below in accordance with AS/NZS60335-1 and AS/NZS60335-2-40. b. Installation requirements are detailed in the Installation Guidance section of this Manual. c. The heat pump must be installed by 1. A qualified person, 2. In accordance with the installation instructions and 3.
  • Page 6: Safety

    This heat pump must be maintained and serviced in accordance with the Maintenance Guidelines Section of this Manual. For peak performance, it is suggested that the heat pump is serviced by your nearest Rheem Thermal Service Department or Accredited Service Agent every four months for commercial installations or annually for residential installations.
  • Page 7: About Your Heat Pump

    C. About Your Heat Pump 1. Transportation a. Always keep upright b. Do not lift the unit by the water unions (Otherwise the titanium heat exchanger inside the heat pump may be damaged) 2. Accessories Water Connection Unions Connection for the condensate drainage kit:...
  • Page 8: Features

    3. Features Mitsubishi - DC Twin-rotary inverter compressor DC Brushless fan motor EEV Technology Reverse cycle defrost High efficiency twisted titanium heat exchanger Sensitive and accurate temp control and water temp display High pressure and low-pressure protection Full protection on electrical system 4.
  • Page 9: Technical Parameter

    6. Technical parameter RPH028-3A Model RPH009-1A RPH013-1A RPH016-1A RPH021-1A RPH024-1A RPH028-1A PERFORMANCE CONDITION: Air 27°C/ Water 27°C/ Humid. 80% Heating 15.5 23.5 27.8 27.8 capacity (kW) COP Range 14~6.5 14~6.4 15~6.5 15~6.5 14.5~6.4 15.8~7.2 15.6~7.1 Average COP 11.0 10.7 at 50% Speed PERFORMANCE CONDITION: Air 15°C/ Water 26°C/ Humid.
  • Page 10: Dimension

    7. Dimension Size (mm) Model RPH009-1A RPH013-1A RPH016-1A 1060 RPH021-1A 1060 RPH024-1A Size(mm) Model 1060 RPH028-1A 1060 RPH028-3A ※ The above product data is subject to change without notice. Note: The product pictures and dimensions above are specification diagrams for use by technician’s installers and for layout reference only.
  • Page 11: Installation Guidance

    D. Installation Guidance 1. Installation reminder Only use a qualified electrician and pool plumber to install the heat pumps. The consumer, (unless qualified), is not to install the unit/s themselves, otherwise this could void warranty and potentially risk the users’ safety. a.
  • Page 12 1) The provision of the clearances shown in 1.a above are important to achieving the maximum heating performance and efficiency of your heat pump. If clearances are compromised, this creates the potential for the cold air discharged at the rear of the unit (through the evaporator) to recirculate so that the air being used for heat capture is cooler than the true ambient (outside) temperature.
  • Page 13: Wiring

    b. Water pipe connection The inlet and outlet water unions are to be connected by approved PVC pipes used for pool & spa plumbing! • DO NOT install water pipes in a way that they pass behind the heat pump's evaporator coil. If this cannot be avoided, ensure the pipes are covered with thermal insulation.
  • Page 14: Electric Wiring Diagram

    3. Electric wiring diagram a. For power supply: 240V 50Hz Distribution Box (Customer prepare) Swimming Pool Heat Pump Wiring Board Power Cord Power Supply Fuse 240V 50Hz Breaker Earthing b. For power supply: 415V 50Hz Distribution Box (Customer prepare) Swimming Pool Heat Pump Wiring Board Power Cord Power Supply Fuse...
  • Page 15: Operation Guide

    E. Operation Guide 1. Key functions Symbol Heating & Cooling models 1. Power On/Off 2. Wi-Fi settings 1. Lock/Unlock Screen 2. Heating mode (18-40°C) 3. Cooling mode (12-30°C) 4. Auto mode (12-40°C) 1. Boost 2. Silence Temperature Setting Temperature display Press together for 5 second to switch temperature display.
  • Page 16 Operation instruction a. Screen Lock 1) Press for 3 seconds to lock or unlock the screen. 2) The screen will automatic lock again after 30 seconds if there has been no action. b. Power On Press for 3 seconds to unlock the screen. Press to power on the unit.
  • Page 17 Defrost 1) Automatic defrosting: When the unit is in auto defrosting mode this symbol will flash until it is finished. Once finished it will go back to normal operating mode. 2) Manual Defrost: To enter the forced defrosting mode, the compressor must have been operating for more than 10 minutes.
  • Page 18: Testing

    Vacuumise completely before welding. Welding can only be carried out by professional personnel in a well-ventilated area. Please stop using the heat pump if gas leakage occurs. Contact Rheem or one of their qualified service agents. 3. Trial & Start Up The user must “Start”...
  • Page 19: Maintenance

    3. Check bolts, cables and connections regularly. 4. If repairs are required, contact Rheem or one of their authorised service agents. 5. Do not attempt to work on the heat pump by yourself. Improper operation may cause danger, damage and void warranty.
  • Page 20: Trouble Shooting For Common Faults

    There is a 3-minute start delay Wait patiently. This is normal on start up If above solutions don’t work, please contact Rheem or your installer with detailed information and your model number. Do not try to repair the unit yourself.
  • Page 21 Protection & Failure codes Display Protection code description No water protection Power supply excesses operation range Excessive temp difference between inlet and outlet water(Insufficient water flow protection) Ambient temperature too high or too low protection Anti-freezing reminder Display Failure code description High pressure protection Low pressure protection 3 phase sequence protection (three phase only)
  • Page 22: Hard Wired - Methods Of Water Pump Control Connections

    I. Hard Wired - Methods of Water Pump Control Connections Water pump: 240V volt, ≤ 500W capacity Breaker & Fuse. Breaker & Fuse. Electrician Electrician to prepare Power cord to prepare and supply and supply Earthing Power Supply 240V~/50Hz Water pump Customer remote control switch...
  • Page 23 Water pump: 240V volt, > 500W capacity Breaker & Fuse. Electrician to prepare and supply Power cord Earthing Power Supply 240V~/50Hz Water pump Customer remote control switch connector Breaker & Fuse. Electrician Water Pump to prepare and supply Contactor Power Supply 240V~/50Hz Earthing...
  • Page 24 Water pump: 415V volt, 3 phase Breaker & Fuse. Electrician to prepare and supply Power cord Power Supply 415V~/50Hz Earthing Water Customer remote Pump control switch connector Water Pump Breaker & Fuse. Electrician to prepare and supply Contactor Power Supply 415V~/50Hz Earthing...
  • Page 25: Water Pump Connection Using The Rheem Iq Link - Pump Controllers

    Water Pump connection using the Rheem IQ Link – Pump Controllers Firstly, mount the Dpi Link pump controller in a suitable place, preferably out of direct sunlight and weather near the pool equipment and circulation pump. Fix the mounting bracket to a solid structure using the screws and wall plugs kit provided.
  • Page 26 Warning: Ensure all the power is switched off to the Rheem Heat Pump unit. Then remove the top casing of the heat pump to reveal the panel where the terminal block is housed for connecting the Dpi Link controller wires. (As shown below).
  • Page 27 Ensure you have plugged the Dpi pump controller power leads in as per the instructions provided and switch it on. Your heat pump is now ready to communicate and operate with your Rheem Dpi Link Pump Controller. Once this is done refer to the installation manual supplied for further instructions on setting...
  • Page 28 11. “P” Parameters Checking together for 5 seconds to enter “parameter checking” status, parameter 11.1 Press code “NO. P0” will blink on the left, parameter value “2” will display on the right. 11.2 Press Key and Key to check the parameters. 11.3 Press key to exit "parameter checking"...
  • Page 29: Wi-Fi Connection Instructions

    K. Wi-Fi Connection Instructions 1) Wi-Fi connection When the screen is on, press for 3 seconds, after flashing, enter Wi-Fi connection. Connect Wi-Fi on mobile phone and input password, and then control equipment by Wi-Fi. When the APP connects Wi-Fi successfully, light will be on.
  • Page 30 InverGo Download Account Registration Register by e-mail or third-party application. Android a. E-mail registration.
  • Page 31 b. Register through third-party application Create Family Please set family name and choose location of device.
  • Page 32 APP Pairing a. With Bluetooth 1. Please confirm that you’re connected to Wi-Fi and your Bluetooth is on. 2. Click “Add Device”, and then follow the instructions to pair device.
  • Page 33 b. With Wi-Fi 1. Please make sure you are connected to Wi-Fi. 2. Press " " for 3 seconds to unlock the screen. Press “ ” for 3 seconds and release. After hearing “Beep”, enter Wi-Fi password in app. During connection, “ ”...
  • Page 34 Operation 1. For heat pump with Heating function only: Compressor Indicate speed Boost/Silence mode °C/°F switch Inlet water Setting temperature temperature Query Select Boost/ Silence Mode Timer On/Off 2. For heat pump with Heating & Cooling function: Indicate Compressor Boost/Silence speed mode °C/°F switch...
  • Page 35 Share Devices to Your Family Members After pairing, if your family members also want to control the device, please let your family members register “InverGo” first, and then the administrator can operate as below: Notice: Weather forecast is just for reference. App is subject to updates without notice.
  • Page 36: Rheem Thermal Warranty - Rph Series Pool Heat Pumps

    2.2 The decision of whether to repair or replace a faulty component is at Rheem Thermal’s sole discretion. 2.3 If you require a call out and we find that the fault is not covered by the Rheem Thermal warranty, you are responsible for our standard call out charge.
  • Page 37 2.10 This warranty is not applicable if the installation of the unit is carried out by an installer not approved by Rheem Thermal or persons who are not qualified to do so in the opinion of Rheem Thermal.
  • Page 38 3. WHAT IS COVERED BY THE RHEEM THERMAL WARRANTY FOR THE UNITS DETAILED IN THIS DOCUMENT 3.1 Rheem Thermal will repair or replace a faulty component of your unit if it fails to operate in accordance with its specifications. 3.2 For the full warranty terms and conditions for the RPH series unit, scan the QR Code below.
  • Page 39 Rheem, then you are entitled to a replacement or refund and for compensation for any other reasonably foreseeable loss or damage. The Rheem warranty (set out above) is in addition to any rights and remedies that you may have under the Consumer Guarantees Act 1993 (New Zealand).
  • Page 40 43 Marigold St, Revesby NSW Rheem Thermal Systems: 1300 132 950 2212 Email: sales@rheemthermal.com.au ABN: 28 062 383 224 www.rheemthermal.com.au ACN: 062 383 224 NOTE: Every care has been taken to ensure accuracy in preparation of this publication. No liability can be accepted for any consequences which may arise as a result of its application.

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