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LG LFXS28566 Series Technical Manual
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LG LFXS28566 Series Technical Manual

LG LFXS28566 Series Technical Manual

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LG TECHNICAL BOOKLET
SVC Bulletins
LG Technical Booklet
1. SERVICE BULLETINS
2. MARCH NEWSLETTERS
3. ERROR CODE MASTER LIST
• The information is intended for experienced Technicians, not for the Customer
• The information is intended for experienced Technicians, not for the Customer
• The information is subject to changes or updates without notice
• The information is subject to changes or updates without notice
Any reproduction, duplication, distribution (including by way of email, facsimile or other electronic means), publication, modification, copying or transmission of
Any reproduction, duplication, distribution (including by way of email, facsimile or other electronic means), publication, modification, copying or transmission of
this Booklet is STRICTLY PROHIBITED unless you have obtained the prior written consent of the LG Electronics entity from which you received this Booklet.
this Booklet is STRICTLY PROHIBITED unless you have obtained the prior written consent of the LG Electronics entity from which you received this Booklet.
Copyright © 2020 LG Electronics Inc. All rights reserved. Only training and service purposes.
Copyright © 2020 LG Electronics Inc. All rights reserved. Only training and service purposes.

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Summary of Contents for LG LFXS28566 Series

  • Page 1 Any reproduction, duplication, distribution (including by way of email, facsimile or other electronic means), publication, modification, copying or transmission of this Booklet is STRICTLY PROHIBITED unless you have obtained the prior written consent of the LG Electronics entity from which you received this Booklet.
  • Page 2 Any reproduction, duplication, distribution (including by way of email, facsimile or other electronic means), publication, modification, copying or transmission of this Booklet is STRICTLY PROHIBITED unless you have obtained the prior written consent of the LG Electronics entity from which you received this Booklet.
  • Page 3 Any reproduction, duplication, distribution (including by way of email, facsimile or other electronic means), publication, modification, copying or transmission of this Booklet is STRICTLY PROHIBITED unless you have obtained the prior written consent of the LG Electronics entity from which you received this Booklet.
  • Page 4 Any reproduction, duplication, distribution (including by way of email, facsimile or other electronic means), publication, modification, copying or transmission of this Booklet is STRICTLY PROHIBITED unless you have obtained the prior written consent of the LG Electronics entity from which you received this Booklet.
  • Page 5 Any reproduction, duplication, distribution (including by way of email, facsimile or other electronic means), publication, modification, copying or transmission of this Booklet is STRICTLY PROHIBITED unless you have obtained the prior written consent of the LG Electronics entity from which you received this Booklet.
  • Page 6 Any reproduction, duplication, distribution (including by way of email, facsimile or other electronic means), publication, modification, copying or transmission of this Booklet is STRICTLY PROHIBITED unless you have obtained the prior written consent of the LG Electronics entity from which you received this Booklet.
  • Page 7 Product : Ref Service Bulletin Bulletin # : CNZ202000073-01 Release Date : 2020.03.16 Mullion is not working / is broken [SVC Method]   Bulletin Type: Quality Parts Others Applicable only with symptoms with every repair Applicable for Serial Number : 908KR** ~ 912KR** (‘19.8.26 ~ ‘19.12.7) Applicable for models 908KR**~912KR**...
  • Page 8 Product : Ref Service Bulletin Bulletin # : CNZ202000073-01 Release Date : 2020.03.16 2. Current and New (Visual / Part number & Name etc) Part Name Loc No. As-Is To Be Remark Plate Assembly,Front 235A AGU75188619 AGU75188619 No change Exploded View Page 2...
  • Page 9 Appendix Part Interchangeable : Scrap Current Part in LG Warehouse  Current Part New Part Current Product New Product Extended Warranty This service is covered by an extended warranty  Shown upside down to highlight opening - If Yes, Parts for ( ) years and Labor for ( ) years by LG.
  • Page 10 Appendix How to Service (Case① Mullion is normal. But not working.) If the doors are even, you can skip this step If the doors are not even. Mullion is normal Not working due to missing Holder, Door Step3) To level the doors, insert a snap ring around the Step1) Check the level of product pin of the hinge(Right door), Max 3ea...
  • Page 11 Appendix How to Service (Case② Mullion is broken. Spring is not working….) Step3) Check if the mullion works normally Mullion is broken Not working. Step1) Remove the mullion. Broken mullion Opening door with the mullion opened, 3~4 times. Verifying operation. Step2) Install the new mullion New mullion ※This is a test only!.
  • Page 12 Applicable for Serial Number : All serials Applicable for models GM-L233MQHL, GM-L237MTGL, GM-L239MTGL, GM-L239MTHL, GS66SGS, GS66SVS, LSC23924SB, LSC23924ST, LSC23924SW, LSC23954ST, LSC23954SW, LSXS22423B, LSXS22423S, LSXS22423W Symptoms Deformed, melted, or burned grille assembly Picture Cause Lack of Sealing and Evaporator Contact 1. Repair Instruction Next Page, Please LG(61)-FO-DI-008.07...
  • Page 13 It is necessary to check the foam location around the edges on shroud. Shroud Assembly, Fan Grill Assembly, Fan Make sure all corners are properly sealed 30mm 30mm Check position of Sheath Heater. 30mm from the Left and Right side of liner LG(61)-FO-DI-008.07...
  • Page 14 LGEMM Repair Instruction Warning: Check each component before replacing it. Upper View Middle View Bottom View Upper View Middle View Bottom View LG(61)-FO-DI-008.07...
  • Page 15 Tape Measure Tape Measure...
  • Page 20 Product : Ref Service Bulletin Bulletin # : CNZ201900500-01 Release Date : 2019.12.19 Service Bulletin about Er IF, Frost build up on ice fan, Noise(Ice fan, grille fan, frost)   Bulletin Type : SVC Notice Parts Others Applicable only with symptoms with every repair Applicable for Serial Number : 805TR** ~ 912TR** / 811KR** ~ 912KR** Applicable for models : LFXS26973S, LFXS26973D, LFXC22596S, LFXC22596D...
  • Page 21 EBR86093702 0x3557 0x71B9 EBR86093703 0xE26F 0x13C5 Current Part Interchangeable : Scrap Current Part in LG Warehouse  : Yes Current Part New Part Yes or No 로 표기 Current Product New Product Extended Warranty  This service is covered by an extended warranty...
  • Page 22 Product : Ref Service Bulletin Bulletin # : CNZ201900500-01 Release Date : 2019.12.19 1. Grille fan ① Unplug the power cord ② Remove the freezer door ③ Remove the ice maker and left guide rail ④ Remove grille fan ⑤ Remove the ice around the ice fan and duct assembly then Re-assemble all the removed parts Page 3...
  • Page 23 Product : Ref Service Bulletin Bulletin # : CNZ201900500-01 Release Date : 2019.12.19 2. Beta gasket ② Remove gasket ③ Replace SVC part ① Open left door Lift the center of the gasket and remove it New SVC part : black foam attached(replace) using a sharp tool in the gap.
  • Page 24 Product : Ref Service Bulletin Bulletin # : CNZ201900500-01 Release Date : 2019.12.19 [Model information] Remove PCB cover on the back and replace new main PCB It contains information about PGM P/no and check SUM number Check sum number is able to check in the sticker on the PCB 1.
  • Page 25 Product : Ref Service Bulletin Bulletin # : CNZ201900449-01 Release Date : 2019.11.13 Majesty Ice Dispenser Geared Motor Causing Grinding Noise   Bulletin Type: Quality Parts Others Applicable only with symptoms with every repair Applicable for Serial Number : 901KR** ~ 910KR** (1/1/2019 ~ 10/31/2019) Applicable for models LFXS28596D, LFXS28596M, LFXS28596S, LFXS28968D, LFXS28968S, LFXS30726S, LFXS30766D, LFXS30766S, LFXS30796D, LFXS30796S, LMXS28596D LMXS28596S, LMXS28626D, LMXS28626S, LRFDS3006D, LRFDS3006D, LRFDS3006S, LRFDS3006S, LRFVC2406D, LRFVC2406S, LRFVS3006D, LRFVS3006S...
  • Page 26 EAU61004413 Assembly Part Cover Assembly, Motor ACQ90345507 SAME 600C Assembly Part Part Interchangeable : Scrap Current Part in LG Warehouse  Current Part New Part Current Product New Product Extended Warranty This service is covered by an extended warranty ...
  • Page 27 Product : Ref Appendix Bulletin # : CNZ201900449-01 Release Date : 2019.11.13 Dispenser Assembly ACZ741705 (612A) EAU610044 (612A) ACQ903455 (600C) Page 3...
  • Page 28 Product : Ref Service Bulletin Bulletin # : CNZ201900372-01 Release Date : 2019.09.02 Filter Leaking [SVC Method]   Bulletin Type: Quality Parts Others Applicable only with symptoms with every repair Applicable for Serial Number : ~2019.06 (need to check the installed filter’s manufactured date) Applicable for models LFCC22426x LFCC23596x LFCS27596x LFXC22526x LFXC22596x LFXS26596x LFXS26973x LFXS28566x LFXS28596x LMXS28596x LMXS28626x Symptoms...
  • Page 29 Product : Ref Service Bulletin Bulletin # : CNZ201900372-01 Release Date : 2019.09.02 2. Current and New (Visual / Part number & Name etc) Part Name Loc No. As-Is To Be Remark Filter Assembly, Water 624A ADQ74793501 ADQ74793501 NO Change P/No. Only applicable for LFCC22426x , Head Assembly, Filter 624G...
  • Page 30 Appendix Part Interchangeable : Scrap Current Part in LG Warehouse  Current Part New Part Current Product New Product Extended Warranty This service is covered by an extended warranty  Shown upside down to highlight opening - If Yes, Parts for ( ) years and Labor for ( ) years by LG.
  • Page 31 Appendix How to Service for Serial Range (Filter in door) Step1) Check the part (Filter, Filter Head) 1. Remove the basket 2. Pull out and then turn it counterclockwise to remove. Make sure to rotate the filter completely before pulling it out of the head assembly. 3.
  • Page 32 1. Pleack check the produce date of filter 2. Pleack ckeck the cavtiy of filter Please don’t replace cavity #4 filter Cavity No. Produce Date (LG don’t allow to use it) ~2019.06.17 #1,#2,#3 2019.06.17~ #1, #2, #3, #4, #4B Page 5...
  • Page 33 Appendix How to Service for Serial Range (Filter in inner case) Change the part (Filter) 1. Open the filter case 2. Turn it counterclockwise to pull it out. Make sure to rotate the filter down completely before pulling it out of the manifold hole. 3.
  • Page 34 1. Pleack check the produce date of filter 2. Pleack ckeck the cavtiy of filter Please don’t replace cavity #4 filter Cavity No. Produce Date (LG don’t allow to use it) ~2019.06.17 #1,#2,#3 2019.06.17~ #1, #2, #3, #4, #4B Page 7...
  • Page 35 Product : Ref Service Bulletin Bulletin # : CNZ201900314-01 Release Date : 2019.11.12 Door Holder of MONARCH GID & DID doesn’t work (Replacement Guide for Door Holder)    Bulletin Type : SVC Notice Parts Others Applicable only with symptoms with every repair Applicable for Serial Number : Utill 903KR******* or from 904KR******* Applicable for models : GID and DID...
  • Page 36 Product : Ref Service Bulletin Bulletin # : CNZ201900314-01 Release Date : 2019.11.12 1) SVC for DID/GID Home Bar Door Foam(231A) Type Latch Hook Serial No. Until 903KR******* From 904KR******* Appearance 231A 231A When you need a SVC part; Loc 213A(Home Bar Door Foam), please check the appearance of Door type and Serial No. If the appearance is ‘Latch Type’, you should order the part;...
  • Page 37 Product : Ref Service Bulletin Bulletin # : CNZ201900314-01 Release Date : 2019.11.12 2) SVC for Frame Door Foam(231C) Type Latch Hook Serial No. Until 903KR******* From 904KR******* Appearance 231C 231C When you need a SVC part; Loc 213C(Frame Door Foam), please check the appearance of Door type and Serial No. If the appearance is ‘Latch Type’, you should order the part;...
  • Page 38 Product : Ref Service Bulletin Bulletin # : CNZ201900314-01 Release Date : 2019.11.12 3) SVC List for other parts Type Latch Hook Serial No. Until 903KR******* From 904KR******* Appearance 231C 231A 231C 231A MJB64469801 ACQ85695401 242M 241M MCK69605601 241M ABH74399601 AEJ73440302 279M Part No.
  • Page 39 Product : Ref Service Bulletin Bulletin # : CNZ201900314-01 Release Date : 2019.11.12 Current and New (Visual / Part number & Name etc) 1) Summary Table 2) SVC Manual Type Latch Hook Serial No. Until 903KR******* From 904KR******* Cover,Front Stopper,Door Cover Assembly,Front MCK69605601 MJB64469801...
  • Page 40 Product : Ref Service Bulletin Bulletin # : CNZ201900314-01 Release Date : 2019.11.12 Part Interchangeable : Scrap Current Part in LG Warehouse : Yes  Current Part New Part Yes or No 로 표기 Current Product New Product Extended Warranty This service is covered by an extended warranty ...
  • Page 41 Appendix Page 7...
  • Page 42 Product : Ref Appendix for 231A Service Bulletin Bulletin # : CNZ201900314-01 Release Date : 2019.11.12 1) SVC List for 231A Type Latch Hook Serial No. Until 903KR******* From KR904**** Appearance SalesModel.Suffix Model.Suffix 231A 231A LFXC24796D.ASBCNA0 GR-X248LKZM.ASBCNA* ADC75586114 ADC75586101 LFXS30796D.ASBCNA0 GR-X308LKZM.ASBCNA* LFXC24796S.ASTCNA0 GR-X248LSJM.ASTCNA*...
  • Page 43 Product : Ref Appendix for 231A Service Bulletin Bulletin # : CNZ201900314-01 Release Date : 2019.11.12 1) SVC List for 231A Type Latch Hook Serial No. Until 903KR******* From KR904**** Appearance SalesModel.Suffix Model.Suffix 231A 231A FX634SS.ASTPDLM GR-J318LSJV.ASTPDLM GR-B318SS.ASTFMXM GR-J318LSJP.ASTFMXM GR-D907SL.ASTRGAP GR-J318LSJV.ASTRGAP GR-J318LSJV.ASTPEAL GR-J318LSJV.ASTPEAL...
  • Page 44 Product : Ref Appendix for 231A Service Bulletin Bulletin # : CNZ201900314-01 Release Date : 2019.11.12 1) SVC List for 231A Type Latch Hook Serial No. Until 903KR******* From KR904**** Appearance SalesModel.Suffix Model.Suffix 231A 231A LFX29945ST.ASTCNA0 GR-J298LSRP.ASTCNA* LFX31945ST.ASTCNA0 GR-J318LSJP.ASTCNA* LFX32945ST.ASTCNA0 GR-J338HSJP.ASTCNA* LFXC24766S.ASTCNA0 GR-J268LSJM.ASTCNA*...
  • Page 45 Product : Ref Appendix for 231A Service Bulletin Bulletin # : CNZ201900314-01 Release Date : 2019.11.12 1) SVC List for 231A Type Latch Hook Serial No. Until 903KR******* From KR904**** Appearance SalesModel.Suffix Model.Suffix 231A 231A GF-SD730SL.ASTRGAP GR-J268LSJM.ASTRGAP GM86SDS.ASTFMXM GR-J318LSJM.ASTFMXM GM86SDS.ASTGLPR GR-J318LSJM.ASTGLPR GM86SDS.ASTPECL GR-J318LSJM.ASTPECL...
  • Page 46 Product : Ref Appendix for 231A Service Bulletin Bulletin # : CNZ201900314-01 Release Date : 2019.11.12 1) SVC List for 231A Type Latch Hook Serial No. Until 903KR******* From KR904**** Appearance SalesModel.Suffix Model.Suffix 231A 231A GR-J318LSBM.ASTPGAR GR-J318LSBM.ASTPGAR GR-J318LSBM.ASTPTTH GR-J318LSBM.ASTPTTH ADD73516633 ADD73516621 GR-J338LSJM.ASTRALY GR-J318LSJM.ASTRALY...
  • Page 47 Product : Ref Appendix for 231C Service Bulletin Bulletin # : CNZ201900314-01 Release Date : 2019.11.12 2) SVC List for 231C In case of the models until 903KR****: Latch type, please order 231C and 231A together as a door set of hook type. Type Latch Hook...
  • Page 48 Product : Ref Appendix for 231C Service Bulletin Bulletin # : CNZ201900314-01 Release Date : 2019.11.12 2) SVC List for 231C In case of the models until 903KR****: Latch type, please order 231C and 231A together as a door set of hook type. Type Latch Hook...
  • Page 49 Product : Ref Appendix for 231C Service Bulletin Bulletin # : CNZ201900314-01 Release Date : 2019.11.12 2) SVC List for 231C In case of the models until 903KR****: Latch type, please order 231C and 231A together as a door set of hook type. Type Latch Hook...
  • Page 50 Product : Ref Appendix for 231C Service Bulletin Bulletin # : CNZ201900314-01 Release Date : 2019.11.12 2) SVC List for 231C In case of the models until 903KR****: Latch type, please order 231C and 231A together as a door set of hook type. Type Latch Hook...
  • Page 51 Product : Ref Appendix for 231C Service Bulletin Bulletin # : CNZ201900314-01 Release Date : 2019.11.12 2) SVC List for 231C In case of the models until 903KR****: Latch type, please order 231C and 231A together as a door set of hook type. Type Latch Hook...
  • Page 52 Product : Ref Service Bulletin Bulletin # : CNZ201900274-01 Release Date : 2019.06.19 [Quailty Improvement] Majesty1,2,3 C-fan noise & error mode occur   Bulletin Type: Quality Parts Others Applicable only with symptoms with every repair Applicable for Serial Number :Before~904KR* (before ~20190417) Applicable for models LFCS27596S, LFXS26596D, LFXS26596S, LFXS26973D, LFXS26973S, LFXS28566D, LFXS28566M, LFXS28566S, LFXS28596D, LFXS28596M, LFXS28596S, LFXS28968D, LFXS28968S, LMXS28596D, LMXS28596S, LMXS28626D, LMXS28626S...
  • Page 53 Product : Ref Service Bulletin Bulletin # : CNZ201900274-01 Release Date : 2019.06.19 Process Map: Adjust screw location(Add IF NG Tighten screw on Move refrigerator out hole at straight status of Guide fan Guide, fan) Power off/ open cover M/C Guide fan install to IF NG Check guide fan...
  • Page 54 Product : Ref Service Bulletin Bulletin # : CNZ201900274-01 Release Date : 2019.06.19 Detail: Step of replace guide fan and fan motor Put guide fan assembly Unplug unit & Open Cover M/C into machinery room Unplug c-fan motor housing carefully and install on the frame well (all hook check) ※...
  • Page 55 Guide fan Circular hole Ellipse hole MEA62071402 MEA62071402 ※ guide fan hole Circular → Ellipse Part Interchangeable : Scrap Current Part in LG Warehouse : Yes  Current Part New Part Current Product Yes or No 로 표기 New Product...
  • Page 56 Product : Ref Service Bulletin Bulletin # :CNZ201900235-04 Release Date : 2019.10.25 Service Bulletin about service compressor replacement FC, FLA, FLB → FLS (Compressor replacement guide)   Bulletin Type : SVC Notice Parts Others Applicable only with symptoms with every repair Applicable for Serial Number : Applicable for models : FC75LBNA, FLB075LANA, FLB075LBNA and FLA075LANA compressor Symptoms SVC Compressor standardization...
  • Page 57 Service Bulletin Bulletin # :CNZ201900235-04 Release Date : 2019.10.25 Current and New (Visual / Part number & Name etc) Part Interchangeable : Scrap Current Part in LG Warehouse : Yes  Current Part New Part Yes or No 로 표기...
  • Page 58 Product : Ref Service Bulletin Bulletin # :CNZ201900235-04 Release Date : 2019.10.25 1. Repair Instruction (Front) Page 3...
  • Page 59 Product : Ref Service Bulletin Bulletin # :CNZ201900235-04 Release Date : 2019.10.25 1. Repair Instruction (Back) • Cover,PTC Page 4...
  • Page 60 Product : Ref Service Bulletin Bulletin # :CNZ201900235-04 Release Date : 2019.10.25 1. Repair Instruction [Guide - Comp S/W writing] Unplug the refrigerator power cord WARNING If the power cord is not unplugged, the Jig and PCB will be Training video damaged youtu.be/Z5oMBH3CSK0 Auto Mode setting...
  • Page 61 Product : Ref Service Bulletin Bulletin # :CNZ201900235-04 Release Date : 2019.10.25 1. Repair Instruction [Guide - Comp S/W writing] Wait until the MCU and Displays the Comp model Press button. Checksum are displayed. Press button name to be serviced. “UpgradeComplete”...
  • Page 62 Product : Ref Service Bulletin Bulletin # :CNZ201900235-04 Release Date : 2019.10.25 2. Current and New (Visual / Part number & Name etc) component Current SVC parts New SVC parts 모델. Suffix Set Part No 생산지 FLB075LANA.AR2CSVC TCA35911910 [Compressor] FLB075LANA.AR1CSVC TCA35911907 FLB075LANA FLB075LANA.AR11SVC TCA35911908 FLB075LANA.AR11OIL TCA35911902...
  • Page 63 Product : Ref Service Bulletin Bulletin # :CNZ201900235-04 Release Date : 2019.10.25 Caution : Replace the PCB if it is listed in the table below on the left unless it was produced after the production date listed in the table on the right. SW update Jig can then be used after PCB production date in the second column of each table.
  • Page 64 Product : Ref Service Bulletin Bulletin # :CNZ201900235-04 Release Date : 2019.10.25 Caution : Replace the PCB if it is listed in the table below on the left unless it was produced after the production date listed in the table on the right. SW update Jig can then be used after PCB production date in the second column of each table.
  • Page 65 Product : Ref Service Bulletin Bulletin # :CNZ201900235-04 Release Date : 2019.10.25 <How to check PCB production date and PCB part number> Production date : July 31, 2017 PCB Part number : EBR78940624 Pages 11-19 list each compressor, replacement part number, model suffix and then sales model suffix, Page 10...
  • Page 66 Product : Ref Service Bulletin Bulletin # :CNZ201900235-04 Release Date : 2019.10.25 [FC75LBNA] Comp Set Part No Model Suffix Sales Model Suffix Comp Set Part No Model Suffix Sales Model Suffix FC75LBNA TCA35271201 GM-B258RS.ASTFMXM FC75LBNA TCA34871401 GM-B258R4S.ASTFMXM GM-L268NSJP.ASTFMXM GM-L26ANSJP.ASTFMXM FC75LBNA TCA35271201 GM-B268NSNP.ASTCGSP FC75LBNA...
  • Page 67 Product : Ref Service Bulletin Bulletin # :CNZ201900235-04 Release Date : 2019.10.25 [FC75LBNA] Comp Set Part No Model Suffix Sales Model Suffix Comp Set Part No Model Suffix Sales Model Suffix FC75LBNA TCA35271201 LFX31925SB.AWBCNA0 FC75LBNA TCA35271201 LFX21976ST GR-L318LQJP.AWBCNA2 GR-L218VSXZ.ASTCNA3 FC75LBNA TCA35271201 LFX31925SB.AWBCNA0 FC75LBNA...
  • Page 68 Product : Ref Service Bulletin Bulletin # :CNZ201900235-04 Release Date : 2019.10.25 [FC75LBNA / FLA075LANA] Comp Set Part No Model Suffix Sales Model Suffix Comp Set Part No Model Suffix Sales Model Suffix FC75LBNA TCA35271201 LFX31925ST FC75LBNA TCA35511701 LFX28978ST.ASTCNA0 GR-L318LSJP.ASTCNA7 GC-L288NSJP.ASTCNA4 FC75LBNA TCA35271201...
  • Page 69 Product : Ref Service Bulletin Bulletin # :CNZ201900235-04 Release Date : 2019.10.25 [FLA075LANA] Comp Set Part No Model Suffix Sales Model Suffix Comp Set Part No Model Suffix Sales Model Suffix FLA075LANA TCA35893202 LFC21776ST.ASTCNA0 FLA075LANA TCA35893202 LFX25973SB GC-B218USNZ.ASTCNA7 GC-L258VQSD.AWBCNA5 FLA075LANA TCA35893202 LFC28768SB.AWBCNA0 FLA075LANA...
  • Page 70 Product : Ref Service Bulletin Bulletin # :CNZ201900235-04 Release Date : 2019.10.25 [FLA075LANA / FLB075LANA] Comp Set Part No Model Suffix Sales Model Suffix Comp Set Part No Model Suffix Sales Model Suffix FLA075LANA TCA35893203 LDCS22220S.ASTCNA0 FLA075LANA TCA35893203 LFNS22520D.ASBCNA0 GM-B228FSFM.ASTCNA1 GM-B223DKNM.ASBCNA1 FLA075LANA TCA35893203...
  • Page 71 Product : Ref Service Bulletin Bulletin # :CNZ201900235-04 Release Date : 2019.10.25 [FLB075LANA / FLB075LBNA] Comp Set Part No Model Suffix Sales Model Suffix Comp Set Part No Model Suffix Sales Model Suffix FLB075LANA TCA35911902 GR-L814FBI.ASTRGAP FLB075LANA TCA35911902 LFXS30726B GR-L276SSDP.ASTRGAP GR-L318LQJM.AWBCNA2 FLB075LANA TCA35911902...
  • Page 72 Product : Ref Service Bulletin Bulletin # :CNZ201900235-04 Release Date : 2019.10.25 [FLB075LBNA] Comp Set Part No Model Suffix Sales Model Suffix Comp Set Part No Model Suffix Sales Model Suffix FLB075LBNA TCA36511311 LFXS30766D.ASBCNA0 FLB075LBNA TCA36691602 LFX28968SB GR-J318LSJM.ASBCNA1 GC-L288GQXM.AWBCNA1 FLB075LBNA TCA36511311 LFXS30766D.ASBCNA0 FLB075LBNA...
  • Page 73 Product : Ref Service Bulletin Bulletin # :CNZ201900235-04 Release Date : 2019.10.25 [FLB075LBNA] Comp Set Part No Model Suffix Sales Model Suffix Comp Set Part No Model Suffix Sales Model Suffix FLB075LBNA TCA36691603 LSXC22386D.ASBCNA0 FLB075LBNA TCA36691603 LSXS26466S.ASTCNA0 GM-J227NKXM.ASBCNA0 GM-J267NSTM.ASTCNA0 FLB075LBNA TCA36691603 LSXC22386S.ASTCNA0 FLB075LBNA...
  • Page 74 Product : Ref Service Bulletin Bulletin # :CNZ201900235-04 Release Date : 2019.10.25 [FLB075LBNA] Comp Set Part No Model Suffix Sales Model Suffix FLB075LBNA TCA36691610 LM87SXD.ASBFMXM GR-X308LKZM.ASBFMXM FLB075LBNA TCA36691610 LMXS28626D.ASBCNA0 GR-L28ANKXM.ASBCNA0 FLB075LBNA TCA36691610 LMXS28626S.ASTCNA0 GR-L28ANSXM.ASTCNA0 FLB075LBNA TCA36691610 LPCS34886C.ALBCNA0 GR-D34FBGJM.ALBCNA0 FLB075LBNA TCA36691610 LSFXC2476S.ASTCCLM GR-J266DSMM.ASTCCLM FLB075LBNA...
  • Page 75 Product : Washing Machine (Top loader) Service Bulletin Bulletin # : DFZ202000058-01 Release Date : 2020.03.17 [Instructions on No Touch] Touch Button of the Unit cannot operate(including touch intermittently, not working, no power)   Bulletin Type : SVC Notice Parts ...
  • Page 76 AGL76194004 Power Start Start . Power : Power WT7900HBA AGL76194002 Part Interchangeable : Scrap Current Part in LG Warehouse :  Current Part New Part Current Product New Product Extended Warranty This service is covered by an extended warranty ...
  • Page 77 Different Lengths of Drain Hose (AEM74772903) hose can be replaced. But, please follow the installation guide on this bulletin. 2700mm (Old) 2200mm (New)  Part Interchangeable: Scrap Current Part in LG Warehouse: Yes Current Part New Part Current Product New Product Page 1...
  • Page 78 - If Yes, Parts for ( ) years and Labor for ( ) years by LG. - If No, Parts and labor are charged to the customer if outside warranty period. • The warranty period, including any extended warranty above, starts from the original date of purchase.
  • Page 79 Current and New (Visual / Part number & Name etc) : There is no part number change (Part number: 1WZZEA4002C, SVC loc : K310) Current Part New Part Part Interchangeable: Scrap Current Part in LG Warehouse Current Product  New Product Extended Warranty : This service is not covered by an extended •...
  • Page 80 Product : Washing Machine Service Bulletin Bulletin # : DFZ201900156-01 Release Date : 11/01/2019 [SVC Guide] Using the Leg Stopper Assembly to prevent grinding against drain pans    Applicable :only with symptoms with every repair Bulletin Type: SVC Notice Parts Others Applicable for Serial Number : 901TN******* ~...
  • Page 81 Product : Washing Machine Bulletin # : DFZ201900156-01 Release Date : 11/01/2019 Part Interchangeable: Scrap Current Part in LG Warehouse Current Part New Part  Current Product New Product Repair Instructions Adding Leg Stoppers Checking leveling • Check for contact •...
  • Page 82 Current Product New Product Extended Warranty : NO extended warranty • The information is available through “LG GSFS+” with a valid ID. Page 1 • The information is intended tor experienced technicians, not for customer . • The information is subject to change or update without notice.
  • Page 83 This service is covered by an extended warranty - If Yes, Parts for ( ) years and Labor for ( ) years by LG. - If No, Parts and labor are charged to the customer if outside warranty period. •...
  • Page 84 Product : Top loader washer Service Bulletin Bulletin # : DFZ201900071-02 Release Date : 2019.05.27 Service guide for T/L rust around bleach dispenser   Bulletin Type : SVC Notice Parts Others Applicable only with symptoms with every repair Symptoms Rust formation around the bleach dispenser hole on the top cover 1) If bleach splashes or misses the dispenser funnel when filling the bleach dispenser, the bleach...
  • Page 85 Product : Top loader washer Service Bulletin Bulletin # : DFZ201900071-02 Release Date : 2019.05.27 Rusting Issue SVC Guide 1. Repair Instruction ※ Reference : This bulletin does not change the service procedure. This instruction is provided to clarify the service policy. 1) Expense Guide - Top load washing machines within one (1) year after purchase (no charge).
  • Page 86 Product : Top loader washer Service Bulletin Bulletin # : DFZ201900071-02 Release Date : 2019.05.27 2) Disassemble the Noise Filter, Power Cord, Inlet Valve, Pressure Switch, and Dispenser Housing - Noise Filter and Power Cord ① Remove the two (2) screws attaching the noise filter. ②...
  • Page 87 Product : Top loader washer Service Bulletin Bulletin # : DFZ201900071-02 Release Date : 2019.05.27 3) Disassemble the Top Cover ① Remove two (2) screws attaching the back side of top cover. ② Lift the top cover at the back of the washer. ③...
  • Page 88 Product : Top loader washer Service Bulletin Bulletin # : DFZ201900071-02 Release Date : 2019.05.27 4) Assemble in reverse order all parts (top cover, inlet valve, PCB, etc.) 5-1) Assemble bleach cap (non-siphon type) ① Hang the lead wire in the bleach cap hook. ②...
  • Page 89 Bleach reservoir(Box) A100 Cabinet Top  Part Interchangeable : Scrap Current Part in LG Warehouse Current Part New Part Current Product New Product SVC Note (Special Claim Code or other administrative notes) • This information is intended tor experienced technicians, not for consumers.
  • Page 90 Product : Dryer Service Bulletin Bulletin # : DFZ201900067-01 Release Date : Subject Bulletin Type : SVC Notice  Parts Others Applicable only with symptoms  with every repair Applicable for Serial Number : ~812KWXXXXX Applicable for models DLEX4070% DLEX4270% DLEX4370% DLEX3700% DLE3500% DLE3300% DLEX3470% DLEX3570% DLE3170% DLE3180% DLEX3370% DLEX3070% DLE3075% DLGX4071% DLGX4271% DLGX4371% DLGX3701% DLG3501% DLG3301% DLGX3471% DLGX3571% DLG3171% DLG3181% DLGX3371% DLGX3071% Softner sheet or Small clothes got caught in...
  • Page 91 K250 MCK49049101 No Change Cover, Guide No Change  Part Interchangeable : Scrap Current Part in LG Warehouse Current Part New Part Current Product New Product Extended Warranty  This service is covered by an extended warranty - If Yes, Parts for ( ) years and Labor for ( ) years by LG.
  • Page 92 Softner sheet or Small clothes got caught in Filter cover LGE Internal Use Only  Failure situation  Improvement Softner sheet or Small clothes got caught in Filter cover (Cover Guide). Add rib(0.3mm) to cover guide for reducing gap. -. Before Gap : 0.5mm -.
  • Page 93 Product : Dishwasher Service Bulletin Bulletin # : CDZ202000004-01 Release Date : 2020.02.20 [SVC Notice] The Glide Rail do not slide out smoothly / The Glide Rail Jammed / The Glide Rail has been rust.  Bulletin Type : SVC Notice Parts Others Applicable only with symptoms...
  • Page 94 Product : Dishwasher Service Bulletin Bulletin # : CDZ202000004-01 Release Date : 2020.02.20 1. Repair Instruction ■ How to identify correct parts. 1) Open the door and 2) Check the color of the ball bearing guide in the glide rail. pull out the upper rack.
  • Page 95 This service is covered by an extended warranty - If Yes, Parts for ( 7 ) years and Labor for ( 7 ) years by LG. - If No, Parts and labor are charged to the customer if outside warranty period.
  • Page 96 App. How change Glide Rail - Movie https://www.youtube.com/watch?v=kXs8BK3Uz-g Page 4...
  • Page 97 App. How change Glide Rail - Disassemble Please prepare a flat – tip driver. To disassemble a rivet,Twist the driver from front holder like above. Lift the upper rack at the same time as twisting the driver. Push the rivet to disassemble a rivet from rear holder. Page 5...
  • Page 98 App. How change Glide Rail - Disassemble To disassemble glide rail, push a flat screwdriver aside to back by using the gap of rail and tub. Pull the rail out until it stop. Page 6...
  • Page 99 App. How change Glide Rail - Disassemble Push the rear hook of tub with a flat screwdriver, and push the rail to back at the very same time. Page 7...
  • Page 100 App. How change Glide Rail - Assemble Check the assembly holes first. Pull the rail out until it sound ‘Click’. Page 8...
  • Page 101 App. How change Glide Rail - Assemble Pull the upper rack to assemble a rivet with rear holder. Assemble a rivet with front holder. Assemble upper rack the other side in the same way. Page 9...
  • Page 102 App. Owner Manual Page 10...
  • Page 103 Product : Dishwasher Service Bulletin Bulletin # :CDZ201900009-02 Release Date : 2019.08.20 [SVC Notice] Notice about change of the PCB and Harness  Bulletin Type : SVC Notice Parts Others Applicable only with symptoms  with every repair Applicable for Serial Number : 904KWXXXXXXX~ Applicable for models LDT7797 / LDT5665 / LDP6797 / LDP5676 / LDF5545 / LDT7808 / LSDT9908 / LUDP8997 Symptoms [SVC Guide] Notice about change of the PCB and Harness...
  • Page 104 Product : Dishwasher Service Bulletin Bulletin # :CDZ201900009-02 Release Date : 2019.08.20 1. Repair Instruction Detail about PCB Page 2...
  • Page 105 Product : Dishwasher Service Bulletin Bulletin # :CDZ201900009-02 Release Date : 2019.08.20 1. Repair Instruction b) Replace about Harness - Order the A195 (New PCB and New harness included) New Harness New PCB Protect cover SVC Loc : A195 (New Harness + New PCB + Protect cover) ※...
  • Page 106 Product : Dishwasher Service Bulletin Bulletin # :CDZ201900009-02 Release Date : 2019.08.20 1. Repair Instruction Detail about Harness Page 4...
  • Page 107 Product : Dishwasher Service Bulletin Bulletin # :CDZ201900009-02 Release Date : 2019.08.20 2. Current and New (Visual / Part number & Name etc) a) Main PCB SVC part SVC Location P/No. Visual Description Model Before After Before After Before After New PCB LDT7797 EBR79609801 AGM76429502...
  • Page 108 Product : Dishwasher Service Bulletin Bulletin # :CDZ201900009-02 Release Date : 2019.08.20 2. Current and New (Visual / Part number & Name etc) b) Harness SVC part SVC Location P/No. Visual Description Model Before After Before After Before After New PCB EAD63647001 LDF5545 LDP6797...
  • Page 109 Product : Dishwasher Service Bulletin Bulletin # :CDZ201900009-02 Release Date : 2019.08.20 Part Interchangeable : Scrap Current Part in LG Warehouse  Current Part New Part Current Product New Product Extended Warranty  This service is covered by an extended warranty...
  • Page 110 Product : LG Gas/Elec. Oven Service Bulletin Bulletin # : CVZ201900039-02 Release Date : 2020.03.13 [Quality][Button/Switch] Part Replacement Guide on Knob Supporter(Active SVC Request) Bulletin Type : SVC Notice Parts Others Applicable only with symptoms with every repair  ...
  • Page 111 This service is covered by an extended warranty - If Yes, Parts for ( 3 ) years and Labor for ( 3 ) years by LG. - If No, Parts and labor are charged to the customer if outside warranty period.
  • Page 112 Product : LG Gas/Elec. Oven Service Bulletin Bulletin # : CVZ201900039-02 Release Date : 2020.03.13 Appendix. Detail repair instruction(Based on gas model) 1. Remove all knobs.(In case of gas model, also remove all grates) Grate Knob 2. Disassemble the 2 black screws on the front of the manifold.(For the gas model, four screws must be disassembled.) And disassemble the screws on both sides.
  • Page 113 Product : LG Gas/Elec. Oven Service Bulletin Bulletin # : CVZ201900039-02 Release Date : 2020.03.13 Appendix. Detail repair instruction(Based on gas model) 3. Open the oven door and disassemble the 4 screws under the manifold. After that, disassemble the manifold.
  • Page 114 Product : LG Gas/Elec. Oven Service Bulletin Bulletin # : CVZ201900039-02 Release Date : 2020.03.13 Appendix. Detail repair instruction(Based on gas model) 5. Disassemble the two screws at the top of the manifold. 6. Finally, You can remove the knob supporter. Replace with a new knob supporter and reassemble the product...
  • Page 115 Product : Oven Service Bulletin Bulletin # : CVZ202000016-01 Release Date : 20.02.17 Part number change Main harness and Cooktop harness   Applicable only with symptoms with every repair Bulletin Type : SVC Notice Parts Others Applicable for Serial Number : 905MM ~ Applicable for models USA : LRE3061ST, LRE3061BD Unit shutdown, cooktop not working, oven not...
  • Page 116 Product : Oven Service Bulletin Bulletin # : CVZ202000016-01 Release Date : 20.02.17 2. Current and New (Visual / Part number & Name etc) P/No. Visual Description Location Before After Before After Main harness Main harness 5014 Harness, Single EAD61850512 EAD61850521 3014 Harness, Single...
  • Page 117 Product : Oven Service Bulletin Bulletin # : CVZ202000016-01 Release Date : 20.02.17 Part Interchangeable : Scrap Current Part in LG Warehouse  Current Part New Part  Current Product  New Product Extended Warranty  This service is covered by an extended warranty...
  • Page 118 Service Bulletin Product : Lupin Slide in Bulletin # : CVZ202000015-02 Release Date : 2020.02.06 [SVC Guide] Door hinge replacement Bulletin Type : Quality Parts Others Applicable only with symptoms with every repair   Applicable for Serial Number : All Applicable for models : Lupin Single Slide-in (USA) LSE4617xx, LSE4616xx, LSE4615xx, LSE4613xx, LSSE30xxxx, LSG4515xx, LSG4513xx, LSSG30xxxx, LSD4913ST (CND) LSE4617xx, LSE4616xx, LSE4615xx, LSE5615xx, LSE5613xx, LSSE30xxxx, LSG5513xx,...
  • Page 119 Slide in Range AEH72957517 or AEH75637211 AEH75637211  Current Part New Part Part Interchangeable : Scrap Current Part in LG Warehouse Current Product New Product Extended Warranty  This service is covered by an extended warranty - If Yes, Parts for ( ) years and Labor for ( ) years by LG.
  • Page 120 Product : LG Gas Oven Service Bulletin Bulletin # : CVZ202000014-01 Release Date : 2020.02.03 Gas Smell Bulletin Type : Quality Parts Others Applicable only with symptoms with every repair   Applicable for Serial Number : ~912KMxxxxxxx Applicable for models : LRG411X / LSSG301X / LSGXXXX / UPSG3014...
  • Page 121 • The warranty period, including any extended warranty above, starts from the original date of purchase. • The information is available through “LG GSFS+” with a valid ID. • The information is intended tor experienced technicians, not for customer .
  • Page 122 Product: LED TV Service Bulletin Bulletin #: GLZ202000012-01 Release Date: 02/18/2020 [SVC Notice] [Abnormal Display] 65UH5500 Model Panel Component Repair Guide   Bulletin Type: SVC Notice Parts Others Applicable only with symptoms with every repair Applicable for Serial Number: All Serial No.
  • Page 123 LVDS Replace with T-CON Supplied Parts 2 FCC  Part Interchangeable: Scrap Current Part in LG Warehouse : Yes Current Part New Part Current Product New Product Extended Warranty:  This service is covered by an extended warranty - If Yes, Parts for ( ) years and Labor for ( ) years by LG.
  • Page 124 Product: TV Service Bulletin Bulletin #: GLZ201900187-01 Release Date: 2019-11-05 SVC Guide for Wi-Fi is Turned Off (LJ/UJ/SJ/LK/UK/SK series) Bulletin Type: SVC Notice Parts Others Applicable only with symptoms with every repair   Applicable for Serial Number: Since issued of SVC bulletin, All models in the List Applicable for models: 17Y FHD: LJ55 Series, 43”, 49”, 55”...
  • Page 125 Product: TV Service Bulletin Bulletin #: GLZ201900187-01 Release Date: 2019-11-05 43LJ55 TOOL Repair Instruction 43LJ55 After Add Tape ① As Is ⓐ  ⓐ Without hanging the cable on the Wi-Fi Bracket hook as shown by the arrow, So as not to generate a bending force. Please attach one more Tape - ①. Please refer to below (page 17) Page 2...
  • Page 126 Product: TV Service Bulletin Bulletin #: GLZ201900187-01 Release Date: 2019-11-05 49LJ55 TOOL Repair Instruction 49LJ55 After As Is ⓐ  ⓐ Do not hang cable on the Wi-Fi Bracket Hook. Please refer to below (page 17) Page 3...
  • Page 127 Product: TV Service Bulletin Bulletin #: GLZ201900187-01 Release Date: 2019-11-05 55LJ55 TOOL Repair Instruction 55LJ55 After ① Changed the As Is Tape position ⓐ  After arrange the cable like as picture without hanging on the ⓐ Wi-Fi Bracket Hook and then attach the Tape - ① as changed position.
  • Page 128 Product: TV Service Bulletin Bulletin #: GLZ201900187-01 Release Date: 2019-11-05 UJ63 Repair Instruction 1) Cable Preparation and Precautions: (UJ63 all models) a. Wi-Fi cable Preparing, Precautions for Wi-Fi Board connection during SVC. 90º Make sure that there is no Prepare the Wi-Fi upward/downward or left / right Cable at 90°...
  • Page 129 Product: TV Service Bulletin Bulletin #: GLZ201900187-01 Release Date: 2019-11-05 49/55UJ63 Repair Instruction 49UJ63 After ① As is position changing Ⓕ ② New Tape ⓐ  Attach the Tape-② to fix Wi-Fi cable without hanging on Wi-Fi Bracket Hookⓐ. Move FFC Ⓕ up, change 55UJ63 position of Tape-①...
  • Page 130 Product: TV Service Bulletin Bulletin #: GLZ201900187-01 Release Date: 2019-11-05 60/65UJ63 Repair Instruction 60UJ63 After As is ② Tape-② ⓐ  Fix the Wi-Fi cable with the tape-② without hanging Wi-Fi Bracket Hook ⓐ. 65UJ63 After As is Tape-① ① ⓐ...
  • Page 131 Product: TV Service Bulletin Bulletin #: GLZ201900187-01 Release Date: 2019-11-05 UJ64, UJ65 Tool series Repair Instruction 75UJ64 , UJ65 Series (49”, 55”, 60”, 65”, 70”) 90º Wi-F Wi-Fi Wi-Fi Prepare the Wi-Fi Make sure that there is no upward/downward or Cable at 90 °...
  • Page 132 Product: TV Service Bulletin Bulletin #: GLZ201900187-01 Release Date: 2019-11-05 UJ77, SJ80 series Repair Instruction UJ77 Series(49”, 55”, 60”, 65”), SJ80 (55”, 65”) FFC cable replacement with New FFC cable EAD63986804 → EAD65387313 Please refer to below (page 18) Page 9...
  • Page 133 Product: TV Service Bulletin Bulletin #: GLZ201900187-01 Release Date: 2019-11-05 SJ85 series Repair Instruction SJ85 (55”, 65”) FFC cable replacement with New FFC cable EAD63986802 → EAD65387312 Please refer to below (page 18) Page 10...
  • Page 134 Product: TV Service Bulletin Bulletin #: GLZ201900187-01 Release Date: 2019-11-05 LK54 series Repair Instruction LK54 Series(32”, 43”) FFC cable replacement with New FFC cable Please refer to below (page 19) Page 11...
  • Page 135 Product: TV Service Bulletin Bulletin #: GLZ201900187-01 Release Date: 2019-11-05 43/49LK Tool Repair Instruction 43LK57, LK59, LK60 After Add Tape ① AS is ⓐ  ⓐ Without hanging the cable on the Wi-Fi Bracket hook as shown by the arrow, So as not to generate a bending force.
  • Page 136 Product: TV Service Bulletin Bulletin #: GLZ201900187-01 Release Date: 2019-11-05 49/50UK Tool Repair Instruction 49UK60, UK61, UK62, UK63, UK66, UK68 After ① As is ② Tape-② ⓐ  Attach the Tape-② to fix Wi-Fi cable without hanging on Wi-Fi Bracket Hook ⓐ. 50UK60, UK61, UK62, UK63, UK66, UK68 After As is...
  • Page 137 Product: TV Service Bulletin Bulletin #: GLZ201900187-01 Release Date: 2019-11-05 55/65UK Tool Repair Instruction 55UK60, UK61, UK62, UK63, UK64, UK66, UK68 After Rotate Tape-① ① As is Tape-② ② ⓐ  Rotate and attach Tape-①, Fix the Wi-Fi cable with the tape-② without hanging Wi-Fi Bracket Hook ⓐ.
  • Page 138 Product: TV Service Bulletin Bulletin #: GLZ201900187-01 Release Date: 2019-11-05 UK61,UK65, UK77 series Repair Instruction UK65(43”, 50”, 55”, 65”), UK77(55”, 65”) UK61(70”,75”), UK65(70”,75”) 90º Wi-F Wi-Fi Wi-Fi Prepare the Wi-Fi Make sure that there is no upward/downward or Cable at 90 ° as left/ right bending force in shown in the picture the vicinity of the Wi-Fi...
  • Page 139 Product: TV Service Bulletin Bulletin #: GLZ201900187-01 Release Date: 2019-11-05 SK80 series Repair Instruction SK80(49”, 55”, 65”) 90º Wi-F Wi-Fi Wi-Fi Prepare the Wi-Fi Make sure that there is no upward/downward or Cable at 90 ° as left/ right bending force in shown in the picture the vicinity of the Wi-Fi as 1.77 inches.
  • Page 140 Product: TV Service Bulletin Bulletin #: GLZ201900187-01 2017 Year Models Release Date: 2019-11-05 2. Current and New (Visual / Part number & Name etc) Model Change Remark Exchange FFC cable into new one Change the cable arrangement FFC (EAD63986902) → EAD65505201 43LJ55 Add new tape (1)
  • Page 141 Product: TV Service Bulletin Bulletin #: GLZ201900187-01 2017 Year Models Release Date: 2019-11-05 2. Current and New (Visual / Part number & Name etc) Model Changes Remark FFC cable replacement, Hook hanging release, FFC (EAD63986901→ EAD65505202) 49UJ63 Wi-Fi only Add new tape (1) change cable Management, add additional Tape (1EA) Tape (RAB33632804) FFC cable replacement, Hook hanging release,...
  • Page 142 Product: TV Service Bulletin Bulletin #: GLZ201900187-01 2018 Year Models Release Date: 2019-11-05 2. Current and New (Visual / Part number & Name etc) Model Change Remark 32LK54 FFC (COV34906501) → COV34906501 WiFi only Exchange FFC cable into new one 43LK54 FFC (COV34906502) →...
  • Page 143 Product: TV Service Bulletin Bulletin #: GLZ201900187-01 2018 Year Models Release Date: 2019-11-05 2. Current and New (Visual / Part number & Name etc) Model Change Remark 43LK57 FFC (EAD63986803) → EAD65387310 WiFi/BT 43UK6300PUE Tape (RAB33632804) Exchange FFC cable into new one 43LK5700PUA Change the cable arrangement 43LK5700BUA...
  • Page 144 Product: TV Service Bulletin Bulletin #: GLZ201900187-01 2018 Year Models Release Date: 2019-11-05 2. Current and New (Visual / Part number & Name etc) Model Change Remark 55SK80 65UK60, UK61, UK62, UK63, FFC (EAD63986801) → EAD65387309 WiFi/BT Tape (RAB33632804) 65UK64, UK66, UK68 65SK80 65UK6200PUA FFC (EAD63986901)
  • Page 145 Product: TV Service Bulletin Bulletin #: GLZ201900187-01 Release Date: 2019-11-05 Part Interchangeable: Scrap Current Part in LG Warehouse : Yes  Current Part New Part Current Product  New Product  Extended Warranty: This service is covered by an extended warranty: ...
  • Page 146 Product: OLED TV Service Bulletin Bulletin #: GLZ201900186-01 Release Date: 11/04/2019 Subject: New OLED Service Module Guide Bulletin Type: SVC Notice  Parts  Others Applicable only with symptoms  with every repair Applicable for Serial Number: All Serial Number Applicable for models: OLED55B6/65B6, OLED55B7/65B7, OLED55C7/65C7 Symptoms In case of module failure Picture...
  • Page 147 EAD63285618 EAJ64448001 CRD32414501 EAD63991006 OLED65C7 CRD32534101 EAJ65468001 CRD32592301 CRD33132601 CRD33992101 Part Interchangeable: Scrap Current Part in LG Warehouse : Yes  Current Part New Part Current Product ○ ○ New Product ○ Extended Warranty:  This service is covered by an extended warranty...
  • Page 148 Product: LED TV Service Bulletin Bulletin #: GLZ201900182-01 Release Date: 08/14/ 2019 [SVC Notice] [Screen Whitening] Screen Whitening by EMI tape attachment error on module source PCB   Bulletin Type: SVC Notice Parts Others Applicable only with symptoms with every repair Applicable for Serial Number: All Serial Numbers Applicable for models: (Refer to page 3) 60UK60xx, 60UM71xx, 60UM72xx...
  • Page 149 Bulletin #: GLZ201900182-01 Release Date: 08/14/ 2019 2. Current and New: (Visual / Part number & Name etc) No Parts Change Part Interchangeable: Scrap Current Part in LG Warehouse  : Yes Current Part New Part Current Product New Product...
  • Page 150 Service Bulletin Product: LED TV Bulletin #: GLZ201900182-01 Release Date: 08/14/ 2019 Applicable for models 60UK6090PUA.BUSMLJR 60UK6090PUA.BUSMLOR 60UM6900PUA.BUSMLOR 60UM6900PUA.BUSNLOR 60UM7100DUA.AUSMLOR 60UM7100DUA.BUSMLOR 60UM7100DUA.BUSNLOR Page 3...
  • Page 151 Product: LED TV Service Bulletin Bulletin #: GLZ201900182-01 Release Date: 08/14/ 2019 [Repair Instruction] 1 of 4 1) Lay the TV down on a flat surface with scratch protection such as a blanket or cloth. Make sure the bottom of the module will become visible, then loosen the screws.
  • Page 152 Product: LED TV Service Bulletin Bulletin #: GLZ201900182-01 Release Date: 08/14/ 2019 [Repair Instruction] 2 of 4 2) Disassemble left/right cover shield of LCM’s SPCB. - You can use general driver tool, (such as back cover screw driver ) Cover Shield Screw Point (7ea) 3) After disassembling screws (7ea), Please lift left/right cover shield slowly.
  • Page 153 Product: LED TV Service Bulletin Bulletin #: GLZ201900182-01 Release Date: 08/14/ 2019 [Repair Instruction] 3 of 4 4) Check attached SPCB EMI tape state in the square box When the EMI tape Invades NG V_COM Area Area, there is a risk of Screen Whitening occurrence.
  • Page 154 Product: LED TV Service Bulletin Bulletin #: GLZ201900182-01 Release Date: 08/14/ 2019 [Repair Instruction] 4 of 4 5) If the tape is attached on NG area, detach it and re-attach it on OK area When the EMI tape Invades NG V_COM Area, there is a risk of a Screen Area...
  • Page 155 Product: LED TV Service Bulletin Bulletin #: GLZ201900181-01 Release Date: 07/29/ 2019 [SVC Notice] [No display] No display by EMI tape attachment error on module source PCB   Bulletin Type: SVC Notice Parts Others Applicable only with symptoms with every repair Applicable for Serial Number: All Serial Numbers Applicable for models: (Refer to page 3) 70UM69x, 70UM73x...
  • Page 156 Bulletin #: GLZ201900181-01 Release Date: 07/29/ 2019 2. Current and New: (Visual / Part number & Name etc) No Parts Change Part Interchangeable: Scrap Current Part in LG Warehouse  : Yes Current Part New Part Current Product New Product...
  • Page 157 Service Bulletin Product: LED TV Bulletin #: GLZ201900181-01 Release Date: 07/29/ 2019 Applicable for models 70UM6970PUA.AUSMLJR 70UM6970PUA.BUSMLJR 70UM6970PUA.BUSMLOR 70UM7370AUB.BUSMLJR 70UM7370AUB.BUSMLOR 70UM7370PUA.AUSMLJR 70UM7370PUA.BUSMLJR 70UM7370PUA.BUSMLOR Page 3...
  • Page 158 Product: LED TV Service Bulletin Bulletin #: GLZ201900181-01 Release Date: 07/29/ 2019 [Repair Instruction] 1 of 5 1) Please locate Set back, and disassemble the below 4 items; 1) STAND 2) BACK COVER 3) BOTTOM COVER 4) SPEAKER 2) No need to disassemble “1 Pole stand support” Page 4...
  • Page 159 Product: LED TV Service Bulletin Bulletin #: GLZ201900181-01 Release Date: 07/29/ 2019 [Repair Instruction] 2 of 5 3) Remove black tape (4ea) on LCM lower area’s - Remove tape using screw driver etc. ※ Tape was applied to prevent detaching the source PCB from shield and if tape is damaged during disassembly, it is NOT necessary to tape it again.”...
  • Page 160 Product: LED TV Service Bulletin Bulletin #: GLZ201900181-01 Release Date: 07/29/ 2019 [Repair Instruction] 3 of 5 5) After disassembling the 8 screws, please separate left/right cover shield carefully. 6) Checking Points: EMI tape attachment condition (left/right side) - Please check whether the Test Patterns on the SPCB is covered with EMI tape or not, (Refer to the below pictures).
  • Page 161 Product: LED TV Service Bulletin Bulletin #: GLZ201900181-01 Release Date: 07/29/ 2019 [Repair Instruction] 4 of 5 6) If EMI Tape is attached incorrectly (EMI tape touches Test Pattern), Please detach EMI tape and attach again correctly as shown below. (*It should avoid touching Test Pattern) EMI TAPE (Right side) EMI TAPE (Left side)
  • Page 162 Product: LED TV Service Bulletin Bulletin #: GLZ201900181-01 Release Date: 07/29/ 2019 [Repair Instruction] 5 of 5 NG Samples OK Samples Pattern is Not Pattern is Pattern is Pattern is Not covered with covered with covered with covered with Tape Tape Tape Tape...
  • Page 163 Product: LCD-OLED 2019 Service Bulletin Bulletin #: GLZ201900168-01 Release Date: 07-03-2019 Subject: [Others_Common][Others] LTV USB tool option download information for On-boarding main Bulletin Type: SVC Notice Parts Others Applicable only with symptoms with every repair    Applicable for Serial Number: All Serial Number Applicable for models: On-boarding application models 2019 LCD and OLED All Symptoms On-boarding New Main Board Repair Case...
  • Page 164 Release Date: 07-03-2019 2. Current and New (Visual / Part number & Name etc.): No Parts involved, just Tool Option Software.  Part Scrap Current Part in LG Warehouse Current Part New Part Interchangeable: Current Product New Product Extended Warranty: ...
  • Page 165 Product: LED TV Service Bulletin Bulletin #: GLZ201900166-01 Release Date: 06-03-2019 [Quality][Display] TV 50/65UH55xx No power caused by LED defect Bulletin Type: SVC Notice Parts Others Applicable only with symptoms with every repair    Applicable for Serial Number: All Serial Number Applicable for Models: (Skyworth ODM Model) 50UH5500, 50UH5530 65UH5500...
  • Page 166 Release Date: 06-03-2019 2. Current and New (Visual / Part number & Name etc) N/A (No current Parts). New SVC Parts (BLU Ass’y) added: COV35586801 and COV35607301. Part Scrap Current Part in LG Warehouse : Yes  Current Part New Part Interchangeable:...
  • Page 167 Product: LED TV Service Bulletin Bulletin #: GLZ201900163-02 Release Date: 07/03/2019 [SVC Notice][Abnormal Display]TV SVC Working Guide for White Screen (Whitening) Bulletin Type: SVC Notice Parts Others  Applicable only with symptoms  with every repair Applicable for Serial Number: All Serial No.
  • Page 168 The measurement point of Multimeter “N8” is printed at the Diode ※ Remove the diode that printed as “N8”, if the diode location are not printed on S-PCB Part Scrap Current Part in LG Warehouse : Yes  Current Part New Part Interchangeable:...
  • Page 169 Product: LED TV Service Bulletin Bulletin #: GLZ201900163-02 Release Date : May. 09. 2019 Attached Table: Diode to be Removed Identification Diode Remove Point Diode Remove Point Set Model Series Module or Panel Set Series B/A’ssy, LCM Left S-PCB Right S-PCB Left S-PCB Right S-PCB LC430DGJ-SLA1 EAJ64409101 55SM85/86/89...
  • Page 170 Product: LED TV Service Bulletin Bulletin #: GLZ201800141-01 Release Date: 09/22/2019 SVC Bulletin for No Backlights (Module Component Repair) Bulletin Type: SVC Notice Parts Others Applicable only with symptoms with every repair    Applicable for Serial Number: All Serial Number Applicable for Models: 55LB53, 55LB55, 55LB56, 55LB56, 55LB59, 55LB60, 55LB61, 55LB62, 55LF55, 55LF56, 55LF58, 55LF60, 55LF61, 55LF62, 55LY34, 55LY54, 55LY57...
  • Page 171 Bulletin #: GLZ201800141-01 Release Date: 09/22/2019 2. Current and New: (Visual / Part number & Name etc.) - LED Array Component Part No.: AGF78401601 Part Interchangeable: Scrap Current Part in LG Warehouse : Yes  Current Part New Part Current Product...
  • Page 172 If you have received this mail in error, please contact the sender immediately by returning this email and then delete both messages. Copyright © 2020 LG Electronics, All rights reserved. You are receiving this email because you are an LG Employee or Affiliate.
  • Page 173 • Prepare to share any previous service history Additional Helpful Info: • Defect Images & Unit Information For Android ⟶ Download from Google Play (LG Telepresence app is highly recommended) For iPhone ⟶ Request download link from TCC agent For Details, Contact TCC 1(800)-847-7597 Opt 2...
  • Page 175 Due to unforeseen circumstances regarding COVID-19, all field training courses in Los Angeles (3/23 & 3/24), San Francisco (3/26 & 3/27), and Seattle (3/30 & 3/31) have been postponed until October. We apologize for any inconvenience. - LG Electronics Training Staff LOCATION DATE...
  • Page 176 Failure Product Category Code Explanation Remarks The FS error indicates a problem with the freezer Refrigerator Freezer Sensor E FS temperature detection. Sensor disconnection or short circuit The rt error indicates a problem with the ambient Refrigerator Room Temperature Sensor E rt temperature detection.
  • Page 177 When auto drawer motor does not move to maximum position or home position within 5 Refrigerator Auto Drawer Module Problem E dL seconds Error of hall sensor or motor or auto door module connection Refrigerator Auto Drawer Reed Switch Problem L AS When auto drawer motor operation When auto drawer motor does not move to...
  • Page 178 Product Category Failure Code Explanation Remarks The AE error indicates a problem with a leakage inside the appliance. Note: the appliance has a safety mechanism installed to prevent flooding the floor. If a water leakage Washer Overflow or Leak occurs The Cd error is a notification that the program is finished.
  • Page 179 The LE error indicates a problem with the Direct Drive motor control. Note: the appliance has a load detection Washer Lock Error and correction system. If any overload is detected check for coins pins, clips, etc caught between wash plate Washer foreign object the inner basket...
  • Page 180 The VS error indicates a problem with the vibration sensor. Note: the appliance has a mechanism that protects it from getting seriously damaged due to for example an unbalance. The sensor monitors vibrations and normally causes the appliance to be switched off automatically if Washer Vibration Sensor Error these vibrations persist or are too heavy.
  • Page 181 Product Category Failure Code Explanation Remarks The Ant error is a notification that the program is finished and the  Anti Crease option was selected. Note; as soon as you remove the  Anti Crease clothes and switch off the appliance Dryer Dryer Compressor Error The CE1 error indicates a problem related to the compressor The CL error is a notification that the appliance is locked for  Dryer Child Lock program changes by the customer. Note: when CL is displayed The Cd error is a notification that the program is finished. Explain  Dryer Cool Down that when Cd is displayed The EHE error indicates a problem with the heater using too much  The EHE error indicates a problem with the heater using too much current. Note; this  Dryer Electric Heater Error current. Note; this can result in a shutdown of the appliance by a  can result in a shutdown of the appliance by a tripped main fuse. The ELE error indicates a problem with the appliance using too  a faulty thermistor: a faulty heater: a faulty ELB (Electric Leakage Break) sensor: the  Dryer Electric Leakage Error much current. Note; this can result in a shutdown of the appliance  motor taking too much current: a faulty Main PCB The IE error indicates a problem with the water supply. Note: the  Dryer Inlet Error water is used for the steam generator. The OE error indicates a problem with draining the water. Note:  the water level should be below a preset level after 12 minutes. If  a full water tank: a kinked or clogged drain hose: a faulty control valve: a faulty drain  Dryer Outlet Error not the appliance will stop to prevent further damages.
  • Page 182 Failure  Product Category Code Explanation Remarks The AE error indicates a problem with a leakage inside the appliance.  Note: the appliance has a safety mechanism installed to prevent  Dishwasher Leakage Error flooding the floor. If a water leakage occurs The CL error is a notification that the appliance is locked for program Dishwasher Child Lock changes by the customer. Note: when CL is displayed The Cd error is a notification that the program is finished. Explain that Dishwasher Cool Down when Cd is displayed The E1 error indicates a problem with a leakage or lack of water in the Dishwasher Error 1 sump. Note; the Aqua Lock reacts to leakage The End error is a notification that the program is finished. The Dishwasher End of program appliance can be opened and emptied. No further actions required The F error is a notification that the auto program is selected and that  Dishwasher Fuzzy (Auto Program) the appliance is starting. Explain that the Fuzzy logic uses the dirt level The FE error indicates a problem with water overfilling. In normal  Dishwasher Fill Error operation the drain pump is activated to prevent leakages. a faulty water inlet valve: a faulty hall sensor faulty Main PCB The HE error indicates a problem of the water not being heated at all or Dishwasher Heater Error being overheated 90 degrees.

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