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9. Troubleshooting
Phenomenon: Web(Projector Web Control) is not displayed correctly.
Item to be checked
Is the correct URL entered in
Web browser?
®
Is JavaScript
enabled?
Is recommended Web browser
used?
Is the cache of the screen
displayed earlier remaining?
Is Cookie in your browser
disabled?
Phenomenon: Crestron e-Control
Item to be checked
Has Adobe
Flash
®
installed?
Is Web browser that does not
support Adobe
®
used?
Are Crestron e-Control
on Network Settings - Other
Setup screen of the Projector
Web Control disabled?
Is Crestron in Projector Web
Control - Network Settings -
Common Setup set to OFF?
108
Player been
®
Flash
Player
®
settings
®
Solutions
Enter the IP address of the projector in Web
browser.
Enable JavaScript
How to set is different depending on the Web
browser. Refer to Help of Web browser, etc. for
details.
Recommended Web browsers are Internet
®
Explorer
11 and Microsoft
Projector Web Control may not displayed
correctly except in recommended browser.
Clear the cache.
How to set is different depending on the Web
browser. Refer to Help of Web browser, etc. for
details.
When Cookie is disabled, the mobile screen
cannot be displayed.
Enable Cookie setting of your browser.
is not displayed.
®
Solutions
Adobe
Flash
Player is required to display
®
®
Crestron e-Control
Install Adobe
Flash
®
Use a Web browser that supports Adobe
Flash
Player.
®
Enable Crestron e-Control
Network Settings - Other Setup screen of the
Projector Web Control.
Set Crestron in Projector Web Control -
Network Settings - Common Setup to ON.
®
.
®
Edge.
.
®
Player.
®
settings on
®
®
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