Chapter 33: Additional Help And Documentation; Forgotten Password; Getting Help - Avaya 1616 Manual

Chapter 33: Additional Help and
The following pages provide sources for additional help.
Related links

Forgotten Password

Getting Help

on page 177
Additional Documentation
Forgotten Password
Some IP Office features require you to enter information such as your user name, password, login
code (security PIN), voicemail code (mailbox password).
Avaya cannot or reset the values for your passwords and codes. However, your system
administrator can reset the values if necessary, either doing it theirself or through a request to
your system's Avaya business partner.
Your system administrator also sets the rules your IP Office system uses for allowable passwords
and codes. The same rules are applied to all users.
Related links
Additional Help and Documentation
Getting Help
Avaya sells IP Office through accredited business partners. Those business partners provide
direct support to their customers and escalate issues to Avaya if necessary.
If you require further support, you should first contact your own system administrator. They are
able to access the full configuration of the IP Office system, either theirself or through a request to
your system's Avaya business partner.
Whilst your system administrator/reseller cannot see your existing passwords, they can reset them
in order to allow you to login again and then change the value.
March 2023
Documentation
on page 177
on page 178
on page 177
Using 1608/1616 Phones on IP Office
Comments on this document? infodev@avaya.com
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