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Panasonic KX-TVM50 Installation Manual page 184

Voice processing system, acd report server
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5.6 KX-TD500 PBX Programming for Inband Integration
b)
Program the PBX so that unanswered calls to the operator are redirected to the VPS
(Intercept Routing No Answer feature).
1)
2)
3)
Note
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Installation Manual
Go to the "3-1 Trunk Group 1/2" screen.
Assign "Intercept Destination Day/Night" for the trunk group.
Click "Apply" to save the changed data.
Specify the FDN for the extension group to which VM or AA has been assigned.

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