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Panasonic KX-TVM50 Installation Manual page 14

Voice processing system, acd report server
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4.9.17 A Restriction on TWR/TWT Activation (KX-TD500 Only)................................................152
5
Inband Integration with a Panasonic KX-T Series PBX (KX-TVM50 only).. 153
5.1
Guidelines for Inband Integration................................................................................154
5.1.1
What is Inband Integration? ............................................................................................154
5.1.2
When to Use Inband Integration .....................................................................................154
5.1.3
PBX Requirements for Inband Integration ......................................................................154
5.2
PBX Settings for Inband Integration ...........................................................................157
5.2.1
General Guidelines and Definitions.................................................................................157
5.2.2
Global Parameters ..........................................................................................................157
5.2.3
PBX Interface Parameters...............................................................................................158
5.3
KX-TDA Series PBX Programming for Inband Integration ........................................163
5.4
KX-TE Series PBX Programming for Inband Integration...........................................172
5.5
KX-TD Series PBX Programming for Inband Integration ..........................................177
5.5.1
KX-TD Series PBX Programming via the Manager's Extension .....................................177
5.5.2
KX-TD Series PBX Programming via the Operating and Maintenance Tool...................177
5.6
KX-TD500 PBX Programming for Inband Integration ................................................179
5.7
KX-TA Series PBX Programming for Inband Integration...........................................189
6
Customising the System.................................................................... 191
6.1
Starting Up.....................................................................................................................192
6.1.1
Before Programming .......................................................................................................192
6.1.2
Quick Setup.....................................................................................................................192
6.2
Port/Trunk Settings .......................................................................................................206
6.2.1
Voice Mail Service...........................................................................................................206
6.2.2
Automated Attendant Service .........................................................................................206
6.2.3
Interview Service.............................................................................................................207
6.2.4
Custom Services.............................................................................................................207
6.2.5
Operator Service.............................................................................................................210
6.3
Setting Mailboxes and Groups.....................................................................................211
6.3.1
Creating the Default Mailbox Template ...........................................................................211
6.3.2
Editing a Mailbox.............................................................................................................213
6.3.3
Deleting a Mailbox...........................................................................................................214
6.3.4
Subscriber's Password Reset .........................................................................................214
6.3.5
Subscriber Tutorial ..........................................................................................................216
6.3.6
Mailbox Groups ...............................................................................................................216
6.3.7
Extension Groups ...........................................................................................................216
6.4
Recording Prompts.......................................................................................................217
6.5
Training the Subscriber ................................................................................................218
7
System Maintenance and Troubleshooting...................................... 219
7.1
Initialising the VPS........................................................................................................220
7.2
Backing Up the System ................................................................................................223
7.3
Resetting the VPS .........................................................................................................225
7.4
Utility ..............................................................................................................................227
7.5
Reports ..........................................................................................................................228
7.6
Troubleshooting ............................................................................................................229
Glossary .................................................................................................... 233
Index .......................................................................................................... 247
14
Installation Manual

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