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2014
Owner's Manual
fordowner.com
ford.ca
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EL2J 19A321 FB
October 2013
Second Printing
Owner's Manual
Police Interceptor
Litho in U.S.A.

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Summary of Contents for Ford POLICE INTERCEPTOR 2014

  • Page 1 2014 Owner’s Manual fordowner.com ford.ca EL2J 19A321 FB October 2013 Second Printing Owner’s Manual Police Interceptor Litho in U.S.A.
  • Page 2: Table Of Contents

    Table of Contents Introduction Child Safety Child seat positioning ........19 Booster seats .
  • Page 3 Table of Contents Security Steering Wheel Adjusting the steering wheel ......76 Steering wheel controls .
  • Page 4: Table Of Contents

    Table of Contents Climate Control Manual heating and air conditioning......110 Rear window defroster ....... . .111 Cabin air filter .
  • Page 5 Table of Contents Brakes Brakes ..........149 Hints on driving with anti-lock brakes .
  • Page 6: Table Of Contents

    Table of Contents Roadside Emergencies Getting roadside assistance ......188 Hazard warning flashers ....... .189 Fuel cut-off switch .
  • Page 7 Vehicle certification label .......300 Transmission code designation......300 Ford Extended Service Plan Audio System MyFord™...
  • Page 8 Errors and omissions excepted. © Ford Motor Company 2013 2014 Police (pol) Owners Guide gf, 2nd Printing, September 2013...
  • Page 9: Introduction

    Introduction ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it.
  • Page 10 Introduction Symbols on your vehicle When you see these symbols, read and follow the relevant instructions in this manual before touching or attempting adjustment of any kind. Protecting the Environment You must play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim.
  • Page 11 Introduction Symbol Description Symbol Description Symbol Description Engine air Engine Engine filter coolant coolant temperature Engine oil Explosive gas Fan warning Fasten safety Front airbag Front fog belt lamps Fuel pump Fuse Hazard reset compartment warning flasher Heated rear Interior Jack window luggage...
  • Page 12 In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may...
  • Page 13 EDR. Ford Motor Company and Ford of Canada do not access event data recorder...
  • Page 14 See www.dtsc.ca.gov/hazardouswaste/perchlorate for more information. FORD CREDIT (U.S. ONLY) Ford Credit offers a full range of financing and lease plans to help you acquire your vehicle. If you have financed or leased your vehicle through Ford Credit, thank you for your business.
  • Page 15 Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Ford Warranty. Damage caused to your vehicle as a result of the failure of non-Ford parts may not be covered by the Ford Warranty. For additional information, see the terms and conditions of the Ford Warranty.
  • Page 16 Package. My Fleet Management (If Equipped) This feature allows a fleet administrator to control specific vehicle settings using a Ford authorized service tool. This helps the fleet administrator set certain vehicle settings to match administrative policy. The configurable settings are: •...
  • Page 17 Introduction MOBILE COMMUNICATIONS EQUIPMENT Using mobile communications equipment is becoming increasingly important in the conduct of business and personal affairs. However, you must not compromise your own or others’ safety when using such equipment. Mobile communications can enhance personal safety and security when appropriately used, particularly in emergency situations.
  • Page 18: Child Safety

    NHTSA and other safety organizations, or are the minimum requirements of law. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and consulting your pediatrician to make sure your child seat is appropriate for your child, and is compatible with and properly installed in your vehicle.
  • Page 19 Child Safety Recommendations for Safety Restraints for Children Child size, height, weight, or Recommended restraint type Infants Children weighing 40 lb (18 kg) or Use a child safety seat less (generally age four or (sometimes called an toddlers younger). infant carrier, convertible seat, or toddler seat).
  • Page 20: Child Seat Positioning

    Child Safety CHILD SEAT POSITIONING WARNING: Airbags can kill or injure a child in a child seat. Never place a rear-facing child seat in front of an active airbag. If you must use a forward-facing child seat in the front seat, move the vehicle seat upon which the child seat is installed all the way back.
  • Page 21 Child Safety WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the risk of injury or death in a crash. WARNING: To avoid risk of injury, do not leave children or pets unattended in your vehicle.
  • Page 22: Booster Seats

    Child Safety BOOSTER SEATS WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the risk of injury or death in a crash.
  • Page 23 Child Safety Types of Booster Seats • Backless booster seats If your backless booster seat has a removable shield, remove the shield. If a vehicle seating position has a low seat back or no head restraint, a backless booster seat may place your child’s head (as measured at the tops of the ears) above the top of the seat.
  • Page 24 Child Safety Children and booster seats vary in size and shape. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulder.
  • Page 25: Installing Child Seats

    Child Safety INSTALLING CHILD SEATS Child Seats Use a child safety seat (sometimes called an infant carrier, convertible seat, or toddler seat) for infants, toddlers or children weighing 40 pounds (18 kilograms) or less (generally age four or younger). Using Lap and Shoulder Belts WARNING: Airbags can kill or injure a child in a child seat.
  • Page 26 Child Safety When installing a child safety seat with combination lap and shoulder belts: • Use the correct safety belt buckle for that seating position. • Insert the belt tongue into the proper buckle until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle.
  • Page 27 Child Safety 2. After positioning the child safety seat in the proper seating position, do the following: Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together behind the belt tongue. 3. While holding the shoulder and lap belt portions together, route the tongue through the child seat according to the child seat...
  • Page 28 Child Safety 5. To put the retractor in the automatic locking mode, do the following; Grasp the shoulder portion of the belt and pull downward until all of the belt is pulled out. 6. Allow the belt to retract to remove slack. The belt will click as it retracts to indicate it is in the automatic locking mode.
  • Page 29 1 inch (2.5 centimeters) of movement for proper installation. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is properly installed. In Canada, check with your local St. John Ambulance office for referral to a Child Passenger Safety Technician.
  • Page 30 Child Safety Your vehicle has LATCH lower anchors for child seat installation at the seating positions marked with the child seat symbol. The LATCH anchors are located at the rear section of the rear seat between the cushion and seat back below the symbols as shown.
  • Page 31 Child Safety Each time you use the safety seat, check that the seat is properly attached to the lower anchors and tether anchor, if applicable. Tug the child seat from side to side and forward and back where it is secured to your vehicle.
  • Page 32 Child Safety Using Tether Straps Many forward-facing child safety seats include a tether strap which extends from the back of the child safety seat and hooks to an anchoring point called the top tether anchor. Tether straps are available as an accessory for many older safety seats. Contact the manufacturer of your child seat for information about ordering a tether strap, or to obtain a longer tether strap if the tether strap on your safety seat does not reach the appropriate top tether...
  • Page 33 Child Safety Sedan 1. Route the child safety seat tether strap over the back of the seat. 2. Locate the correct anchor for the selected seating position. 3. Open the tether anchor cover. 4. Clip the tether strap to the anchor as shown.
  • Page 34 If the safety seat is not anchored properly, the risk of a child being injured in a crash greatly increases. If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, Ford also recommends its use. 2014 Police (pol)
  • Page 35: Child Safety Locks

    Child Safety CHILD SAFETY LOCKS When these locks are set, the rear doors cannot be opened from the inside. The childproof locks are located on the rear edge of each rear door and must be set separately for each door. •...
  • Page 36: Safety Belts

    Safety Belts PRINCIPLES OF OPERATION WARNING: Never let a passenger hold a child on his or her lap while your vehicle is moving. The passenger cannot protect the child from injury in a crash. WARNING: It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle.
  • Page 37 Safety Belts WARNING: When possible, all children 12 years old and under should be properly restrained in a rear seating position. Failure to follow this could seriously increase the risk of injury or death. WARNING: Safety belts and seats can become hot in a vehicle that has been closed up in sunny weather;...
  • Page 38: Fastening The Safety Belts

    Safety Belts FASTENING THE SAFETY BELTS The front outboard and rear safety restraints in your vehicle are combination lap and shoulder belts. 1. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) until you hear a snap and feel it latch.
  • Page 39 Safety Belts Pregnant women should always wear their safety belts. The lap belt portion of a combination lap and shoulder belt should be positioned low across the hips below the belly and worn as tight as comfort will allow. The shoulder belt should be positioned to cross the middle of the shoulder and the center of the chest.
  • Page 40 Safety Belts Automatic Locking Mode In this mode, the shoulder belt is automatically pre-locked. The belt will still retract to remove any slack in the shoulder belt. The automatic locking mode is not available on the driver safety belt. When to Use the Automatic Locking Mode This mode should be used any time a child safety seat, except a booster, is installed in passenger front or rear seating positions.
  • Page 41: Safety Belt Height Adjustment

    Safety Belts SAFETY BELT HEIGHT ADJUSTMENT WARNING: Position the safety belt height adjusters so that the belt rests across the middle of your shoulder. Failure to adjust the safety belt properly could reduce the effectiveness of the seat belt and increase the risk of injury in a crash. •...
  • Page 42: Safety Belt Warning Light And Indicator Chime

    Safety Belts SAFETY BELT WARNING LIGHT AND INDICATOR CHIME This lamp illuminates and an audible warning will sound if the driver’s safety belt has not been fastened when the vehicle’s ignition is turned on. Conditions of Operation If... Then... The driver’s safety belt is not The safety belt warning light buckled before the ignition illuminates 1-2 minutes and the...
  • Page 43 Safety Belts If... Then... The driver’s and front The Belt-Minder feature will not passenger’s safety belts are activate. buckled before the ignition switch is turned to the on position or less than 1-2 minutes have elapsed since the ignition switch has been turned to on...
  • Page 44 Safety Belts Deactivating and Activating the Belt-Minder® Feature WARNING: While the system allows you to deactivate it, this system is designed to improve your chances of being safely belted and surviving an accident. We recommend you leave the system activated for yourself and others who may use your vehicle. To reduce the risk of injury, do not deactivate or activate the system while driving your vehicle.
  • Page 45: Child Restraint And Safety Belt Maintenance

    Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a crash be replaced. However, if the crash was minor and an authorized dealer finds that the belts do not show damage and continue to operate properly, they do not need to be replaced.
  • Page 46: Personal Safety System

    Personal Safety System PERSONAL SAFETY SYSTEM™ The Personal Safety System provides an improved overall level of frontal crash protection to front seat occupants and is designed to help further reduce the risk of airbag-related injuries. The system is able to analyze different occupant conditions and crash severity before activating the appropriate safety devices to help better protect a range of occupants in a variety of frontal crash situations.
  • Page 47: Supplementary Restraints System

    Supplementary Restraints System PRINCIPLES OF OPERATION WARNING: Airbags do not inflate slowly or gently, and the risk of injury from a deploying airbag is the greatest close to the trim covering the airbag module. WARNING: All occupants of your vehicle, including the driver, should always properly wear their safety belts, even when an airbag supplemental restraint system is provided.
  • Page 48 Supplementary Restraints System The airbags are a supplemental restraint system and are designed to work with the safety belts to help protect the driver and right front passenger from certain upper body injuries. Airbags do not inflate slowly; there is a risk of injury from a deploying airbag. Note: You will hear a loud bang and see a cloud of harmless powdery residue if an airbag deploys.
  • Page 49: Driver And Passenger Airbags

    Supplementary Restraints System DRIVER AND PASSENGER AIRBAGS WARNING: Never place your arm or any objects over an airbag module. Placing your arm over a deploying airbag can result in serious arm fractures or other injuries. Objects placed on or over the airbag inflation area may cause those objects to be propelled by the airbag into your face and torso causing serious injury.
  • Page 50 Supplementary Restraints System • Recline the seat slightly (one or two degrees) from the upright position. After all occupants have adjusted their seats and put on safety belts, it is very important that they continue to sit properly. Properly seated occupants sit upright, lean against the seat back, and center themselves on the seat cushion, with their feet comfortably extended on the floor.
  • Page 51: Front Passenger Sensing System

    Supplementary Restraints System FRONT PASSENGER SENSING SYSTEM WARNING: Even with Advanced Restraints Systems, children 12 and under should be properly restrained in a rear seating position. Failure to follow this could seriously increase the risk of injury or death. WARNING: Sitting improperly out of position or with the seat back reclined too far can take off weight from the seat cushion and affect the decision of the front passenger sensing system, resulting in serious injury or death in a crash.
  • Page 52 Supplementary Restraints System Note: When the ignition is first turned on, the passenger airbag status indicator OFF and ON lamps will illuminate for a short period of time to confirm they are functional. The front passenger sensing system is designed to disable (will not inflate) the front passenger’s frontal airbag when the front passenger seat is unoccupied, or a rear facing infant seat, a forward-facing child restraint, or a booster seat is detected.
  • Page 53 If it is necessary to modify an advanced front airbag system to accommodate a person with disabilities, contact the Ford Customer Relationship Center at the phone number shown in the Getting the services you need section of the Customer Assistance chapter, or see your authorized dealer.
  • Page 54: Side Airbags

    Supplementary Restraints System SIDE AIRBAGS WARNING: Do not place objects or mount equipment on or near the airbag cover, on the side of the seatbacks (of the front seats), or in front seat areas that may come into contact with a deploying airbag.
  • Page 55: Safety Canopy Curtain Airbags

    Supplementary Restraints System The system consists of the following: • A tag on the seatback indicating that side airbags are found on your vehicle. • Side airbags located inside the seatback of the driver and front passenger seats. • Crash sensors and monitoring system with readiness indicator.
  • Page 56 Supplementary Restraints System WARNING: All occupants of your vehicle including the driver should always wear their safety belts even when an airbag supplemental restraint system and curtain airbag is provided. Failure to properly wear your safety belt could seriously increase the risk of injury or death.
  • Page 57: Crash Sensors And Airbag Indicator

    Supplementary Restraints System Children 12 years old and under should always be properly restrained in the rear seats. The Safety Canopy will not interfere with children restrained using a properly installed child or booster seat because it is designed to inflate downward from the headliner above the doors along the side window opening.
  • Page 58 Supplementary Restraints System If any of these things happen, even intermittently, have the supplemental restraint system serviced at an authorized dealer immediately. Unless serviced, the system may not function properly in the event of a crash. The safety belt pretensioners and the airbag supplemental restraint system are designed to activate when the vehicle sustains frontal or sideways deceleration sufficient to cause the restraints control module to deploy a safety device or when a certain likelihood of a rollover event is...
  • Page 59 Supplementary Restraints System Airbags and Police Equipment WARNING: Do not place objects or mount equipment in front of the airbag module cover or in front of the seat areas that may come in contact with a deploying airbag. Failure to follow this instruction could result in personal injury.
  • Page 60 Supplementary Restraints System No equipment will mount between the side of the front seat and the door trim to block deployment of the side airbag. Figure 1 - Sedan Figure 1 - Utility 1. Sedan: 13 inches (330 millimeters) from center of emblem; utility: 9.5 inches (240 millimeters) from center of emblem 2.
  • Page 61 Supplementary Restraints System Figure 2 1. Sedan: 29.9 inches (760 millimeters); utility: 27.5 inches (700 millimeters) Figure 3 Note: No objects should be placed between the driver side steering wheel airbag and the passenger side dash airbag. 1. Front passenger airbag – sedan: 27.5 inches (700 millimeters); utility: 22.8 inches (580 millimeters) 2.
  • Page 62 Supplementary Restraints System Figure 4 (if equipped) 1. From outboard side of seat – sedan: 6 inches (152 millimeters); utility: 8 inches (200 millimeters) 2. Forward of seat back – sedan: 14 inches (356 millimeters); utility: 15 inches (380 millimeters) Figure 5 (if equipped) WARNING: The partition and the installation hardware of the partition must not interfere with the operation and deployment of...
  • Page 63 Supplementary Restraints System Figure 6 - Sedan Figure 6 - Utility 1. Area on top of the instrument panel (Note: Equipment must not interfere with driver visibility) 2. Airbag door must be kept clear for deployment of the airbag 3. Sedan: Area in front of the electronic finish panel from the bottom to the top of the instrument panel;...
  • Page 64 Supplementary Restraints System A 10 Figure 7 1. Area on top of instrument panel 2. Area in front of center console from tunnel up to instrument panel 3. Prisoner screen (reference only) 4. 10 inches (254 millimeters) 5. Area on tunnel between seats 6.
  • Page 65: Airbag Disposal

    Supplementary Restraints System Figure 8 1. Area on top of the instrument panel. Note: Equipment must not interfere with driver visibility. 2. Area on tunnel between seats 3. 9 inches (229 millimeters) AIRBAG DISPOSAL Contact your authorized dealer as soon as possible. Airbags must be disposed of by qualified personnel.
  • Page 66: Keys And Remote Control

    Keys and Remote Control GENERAL INFORMATION ON RADIO FREQUENCIES This device complies with part 15 of the FCC Rules and with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 67: Remote Control

    Keys and Remote Control REMOTE CONTROL (IF EQUIPPED) If there are problems with the remote entry system, make sure to take all remote entry transmitters with you to the authorized dealer in order to aid in troubleshooting the problem. Replacing the Battery Note: Refer to local regulations when disposing of transmitter batteries.
  • Page 68 Keys and Remote Control 2. Do not wipe off any grease on the battery terminals on the back surface of the circuit board. 3. Remove the old battery. 4. Insert the new battery. Refer to the diagram inside the remote entry transmitter for the correct orientation of the battery.
  • Page 69 Keys and Remote Control 5. Within 20 seconds press any button on the remote entry transmitter. Note: If more than 20 seconds have passed you will need to start the procedure over again. 6. The doors will lock, then unlock, to confirm that this remote entry transmitter has been programmed.
  • Page 70: Locks

    Locks LOCKING AND UNLOCKING You can use the power door lock control or the remote control to lock and unlock your vehicle. Power Door Locks (If Equipped) The power door lock switches are on the driver and front passenger door panels.
  • Page 71 Locks Remote Control You can use the remote control anytime your vehicle is not running. Note: If equipped with Dark Car feature, the turn signals will not flash and the horn will not sound when unlocking or locking your vehicle. Unlocking the Doors (Two-Stage Unlock) Press the button to unlock the driver door.
  • Page 72 Locks Your vehicle can still be locked, with the key in the ignition, by locking the driver door with a key or using the lock control on the remote control. If both front doors and the liftgate are closed, your vehicle can be locked from any method, regardless of whether the key is in the ignition or not.
  • Page 73: Trunk Release

    Locks TRUNK RELEASE (SEDAN) To open the trunk from outside your vehicle, use the key in the trunk lock cylinder. To open the trunk from inside your vehicle, press the button located on the instrument panel. Your dealer can set the trunk release button to open the trunk while the ignition is in any position, or when the ignition is in the on position.
  • Page 74: Interior Luggage Compartment Release

    Locks Open the liftgate using the outside button if your vehicle is unlocked or use the key when your vehicle is locked. Outside button: Press the button located in the top of the liftgate pull cup handle to unlatch the liftgate, then pull on the outside handle.
  • Page 75 Locks Adults should familiarize themselves with the operation and location of the release handle. The handle is located inside the luggage compartment either on the luggage compartment door (lid) or near the tail lamps. It is composed of a material that will glow for hours in darkness following brief exposure to ambient light.
  • Page 76: Security

    Security ANTI-THEFT ALARM (IF EQUIPPED) The system will warn you of an unauthorized entry to your vehicle. The park and turn lamps flash and the horn sounds if unauthorized entry is attempted while the alarm is armed. It triggers immediately if the luggage compartment or the hood opens, and after a 12-second delay if any door opens.
  • Page 77: Steering Wheel

    Steering Wheel ADJUSTING THE STEERING WHEEL WARNING: Do not adjust the steering wheel when your vehicle is moving. Note: Make sure that you are sitting in the correct position. Refer to Sitting in the Correct Position in the Seats chapter. 1.
  • Page 78 Steering Wheel VOICE CONTROL (IF EQUIPPED) A. Phone mode B. Voice recognition See the SYNC chapter. CRUISE CONTROL See the Cruise Control chapter for information on this feature. INFORMATION DISPLAY CONTROL See the Information Displays chapter for more information. 2014 Police (pol) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 79 Steering Wheel Cluster Display Control Features This control functions the same as the center control on the faceplate. See the Audio System chapter. CONFIGURABLE STEERING WHEEL CONTROLS (IF EQUIPPED) The steering wheel controls can be configured to operate frequently used police equipment. A graphic in the information display will show when an auxiliary switch is activated.
  • Page 80: Pedals

    Pedals ADJUSTABLE PEDALS WARNING: Never adjust the accelerator and brake pedal with feet on the pedals while the vehicle is moving. A. Farther B. Closer The control is located on the left side of the steering column. Press and hold the appropriate control to move the pedals. The pedals should only be adjusted when the vehicle is parked.
  • Page 81: Wipers And Washers

    Wipers and Washers WINDSHIELD WIPERS Note: Fully defrost the windshield before switching on the windshield wipers. Note: Make sure you switch off the windshield wipers before entering a car wash. Note: Clean the windshield and wiper blades if they begin to leave streaks or smears.
  • Page 82: Rear-Window Wiper And Washer

    Wipers and Washers • A quick press and hold causes the wipers to swipe three times with washer fluid. • A long press and hold will activate the wipers and washer fluid for up to 10 seconds. A wipe will occur a few seconds after washing to clear any remaining washer fluid.
  • Page 83: Lighting

    Lighting LIGHTING CONTROL Sedan A B C Utility A. Off B. Parking lamps, instrument panel lamps, license plate lamps and tail lamps. C. Headlamps 2014 Police (pol) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 84 Lighting High Beams Sedan Utility • Push the lever toward the instrument panel to switch the high beams • Push the lever toward the instrument panel again or pull the lever towards you to switch the high beams off. 2014 Police (pol) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 85 Lighting Headlamp Flasher Sedan Utility Pull toward you slightly to activate and release to deactivate. SPOT LIGHT CONTROL (IF EQUIPPED) • Use the switch on the chrome handle to turn the spot light on and off. • Rotate and twist the handle to adjust the position of the spot light.
  • Page 86: Instrument Lighting Dimmer

    Lighting INSTRUMENT LIGHTING DIMMER Sedan • Press repeatedly or press and hold until the desired level is reached. • If the vehicle is not equipped with the Dark Car feature, press and hold the top of the control to the full on position to activate the “dome on”...
  • Page 87: Daytime Running Lamps

    Lighting DAYTIME RUNNING LAMPS (IF EQUIPPED) WARNING: Always remember to turn on your headlamps at dusk or during inclement weather. The Daytime Running Lamp (DRL) system does not activate the tail lamps and generally may not provide adequate lighting during these conditions. Failure to activate your headlamps under these conditions may result in a collision.
  • Page 88: Interior Lamps

    Lighting INTERIOR LAMPS Dome Lamp Control (Utility) Press the control to switch on the interior courtesy lights. The lights will remain on until the control is pressed again. Front Row Map Lamps (If Equipped) The front row map lamp lights when: •...
  • Page 89 Lighting Dome Task Lamp (If Equipped) A. Night-vision red light on B. OFF position C. White light on The police vehicle may be equipped with one or two red/white dome task lamps. The lamp may be located in the headliner between the driver and front seat passenger.
  • Page 90: Windows And Mirrors

    Windows and Mirrors POWER WINDOWS WARNING: Do not leave children unattended in your vehicle and do not let children play with the power windows. They may seriously injure themselves. WARNING: When closing the power windows, you should verify they are free of obstructions and make sure that children and pets are not in the proximity of the window openings.
  • Page 91 Windows and Mirrors Bounce-Back The window will stop automatically while closing and reverse some distance if there is an obstacle in the way. Overriding the Bounce-Back Feature WARNING: When you override the bounce-back feature the window will not reverse if it detects an obstacle. Take care when closing the windows to avoid personal injury or damage to your vehicle.
  • Page 92: Exterior Mirrors

    Windows and Mirrors EXTERIOR MIRRORS Power Exterior Mirrors WARNING: Do not adjust the mirror while your vehicle is in motion. A. Left mirror B. Adjustment control C. Right mirror 1. Press the button to select the mirror you want to adjust. An indicator light on the button will illuminate.
  • Page 93 Windows and Mirrors Integrated Blind Spot Mirrors (If Equipped) WARNING: Objects in the blind spot mirror are closer than they appear. Blind spot mirrors have an integrated convex mirror built into the upper outboard corner of the exterior mirrors. They are designed to assist you by increasing visibility along the side of your vehicle.
  • Page 94: Interior Mirrors

    Windows and Mirrors INTERIOR MIRROR WARNING: Do not adjust the mirror when your vehicle is moving. Note: Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum or ammonia based cleaning products. You can adjust the interior mirror to your preference. Some mirrors also have a second pivot point.
  • Page 95: Instrument Cluster

    Instrument Cluster GAUGES Sedan cluster shown in standard measure – optional and metric clusters similar. Utility cluster shown in standard measure – optional and metric clusters similar. A. Tachometer B. Information display. See Information displays for more information. C. Speedometer D.
  • Page 96: Gauges

    If a dynamometer calibration is required, reference the calibration procedure found at www.Fleet.Ford.com or check OASIS for updated information. Fuel gauge Indicates approximately how much fuel is left in the fuel tank (when the ignition is on).
  • Page 97 Instrument Cluster Anti-lock brake system If the ABS light stays illuminated or continues to flash, a malfunction has been detected. Contact your authorized dealer as soon as possible. Normal braking is still functional unless the brake warning light also is illuminated. Brake system warning light To confirm the brake system warning light is functional, it will momentarily illuminate when the ignition is turned to the on...
  • Page 98 Instrument Cluster Engine oil pressure (RTT) Illuminates when the oil pressure falls below the normal range. Engine coolant temperature (RTT) Illuminates when the engine coolant temperature is high. Stop the vehicle as soon as possible, switch off the engine and let cool.
  • Page 99 Instrument Cluster Safety belt Reminds you to fasten your safety belt. A Belt-Minder® chime will also sound to remind you to fasten your safety belt. Service engine soon The service engine soon indicator light illuminates when the ignition is first turned to the on position to check the bulb and to indicate whether the vehicle is ready for Inspection/Maintenance (I/M) testing.
  • Page 100: Audible Warnings And Indicators

    Instrument Cluster Turn signal Illuminates when the left or right turn signal or the hazard warning flasher is turned on. If the indicators stay on or flash faster, check for a burned out bulb. AUDIBLE WARNINGS AND INDICATORS Key In Ignition Warning Chime Sounds when the key is left in the ignition in the off or accessory position and the driver’s door is opened.
  • Page 101: Information Displays

    Information Displays GENERAL INFORMATION WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
  • Page 102 Information Displays Menu You can access the menus using the information display control. Note: Some options may appear slightly different or not at all if the items are optional for sedan and utility. †Trip 1 / 2 Digital Speedometer Trip Odometer Trip Timer Average Fuel Total Odometer (located in lower right of display).
  • Page 103: Trip Computer

    Information Displays Settings Display Language English, Español or Français Units Distance Miles & Gal. km/L L/100 km Temperature Fahrenheit (°F) or Celsius (°C) Convenience DTE Calculation Normal or Towing Locks Remote Unlock All Doors or Driver First Oil life Reset Set XXX% —...
  • Page 104: Information Messages

    Information Displays INFORMATION MESSAGES Note: Depending on the vehicle options equipped with your vehicle, not all of the messages will display or be available. Certain messages may be abbreviated or shortened depending upon which cluster type you have. Press the OK button to acknowledge and remove some messages from the information display.
  • Page 105 Information Displays AWD Messages Action / Description AWD Off Displayed when the system has been automatically disabled to protect itself. This is caused by operating the vehicle with the compact spare tire installed or if the system is overheating. The system will resume normal function and clear this message after cycling the ignition on and off and driving a short distance with the road tire re-installed or after...
  • Page 106 Information Displays Battery and Action / Description Charging System Messages Check Charging Displayed when the charging system needs System servicing. If the warning stays on or continues to come on, contact your authorized dealer as soon as possible. Turn Power Off to Displayed when the battery management Save Battery system determines that:...
  • Page 107 Information Displays BLIS® Messages Action / Description Blind Spot Not Displayed when the blind spot information Available Sensor system/cross traffic alert system sensors are Blocked blocked. Driver can typically clean the sensor to resolve. Blind Spot System Displayed when a fault with the blind spot Fault information system has occurred.
  • Page 108 Information Displays Door Messages Action / Description X Door Ajar Displayed when a door is not completely closed. Liftgate Ajar Displayed when the liftgate is not completely closed. Trunk Ajar Displayed when the trunk is not completely closed. Fuel Messages Action / Description Check Fuel Fill Inlet Displayed when the fuel fill inlet may not be...
  • Page 109 Information Displays Maintenance Action / Description Messages Power Steering Assist The power steering system has disabled power Fault steering assist due to a system error. See your authorized dealer. Park Aid Messages Action / Description Check Park Aid Displayed when the transmission is in R (Reverse) and the park aid is disabled.
  • Page 110 Information Displays Tire Messages Action / Description Low Tire Pressure Displays when one or more tires on your vehicle have low tire pressure. Tire Pressure Monitor Displays when the tire pressure monitoring Fault system is malfunctioning. If the warning stays on or continues to come on, contact your authorized dealer.
  • Page 111: Climate Control

    Climate Control MANUAL HEATING AND AIR CONDITIONING SYSTEM Note: The rear climate controls (G through J) are only available on some utility models. A. Power: Press to turn the system off and on. When the system is off, outside air cannot enter the vehicle. B.
  • Page 112: Rear Window Defroster

    Climate Control the passenger compartment is being recirculated. Using recirculated air can reduce the time needed to cool the interior and reduce unwanted odors from entering your vehicle. E. MAX A/C: Distributes recirculated air through the instrument panel vents to cool the vehicle. This position is more economical and efficient than normal air conditioning.
  • Page 113: Cabin Air Filter

    Climate Control Heated Exterior Mirrors (If Equipped) Note: Do not remove ice from the mirrors with a scraper or attempt to readjust the mirror glass that has frozen in place. These actions could cause damage to the glass and mirrors. Note: Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum-based cleaning products.
  • Page 114: Seats

    Seats SITTING IN THE CORRECT POSITION WARNING: Sitting improperly out of position or with the seat back reclined too far can take off weight from the seat cushion and affect the decision of the passenger sensing system, resulting in serious injury or death in a crash. Always sit upright against your seat back, with your feet on the floor.
  • Page 115: Head Restraints

    Seats HEAD RESTRAINTS WARNING: To minimize the risk of neck injury in the event of a crash, the driver and passenger occupants should not sit in or operate the vehicle, until the head restraint is placed in its proper position. The driver should never adjust the head restraint while the vehicle is in motion.
  • Page 116 Seats • Remove: Pull up the head restraint until it reaches the highest adjustment position. Insert and push a tool, such as a large paper clip, into the pin hole located on the side of the guide sleeve adjust and release button (D), and press the guide sleeve adjust and release button (C), then pull the head restraint upward.
  • Page 117: Manual Seats

    Seats MANUAL SEATS Recline Adjustment WARNING: Before returning the seatback to its original position, make sure that cargo or any objects are not trapped behind the seatback. After returning the seatback to its original position, pull on the seatback to make sure that it has fully latched. An unlatched seat may become dangerous in the event of a sudden stop or crash.
  • Page 118: Power Seats

    Seats Lumbar Adjustment (If Equipped) POWER SEATS (IF EQUIPPED) WARNING: Never adjust the driver’s seat or seatback when the vehicle is moving. WARNING: Before returning the seatback to its original position, make sure that cargo or any objects are not trapped behind the seatback.
  • Page 119: Rear Seats

    Seats REAR SEATS (Utility Only) Recline Adjustment (If Equipped) WARNING: Always drive and ride with your seat back upright and the lap belt snug and low across the hips. WARNING: Reclining the seat back can cause an occupant to slide under the seat’s safety belt, resulting in severe personal injuries in the event of a crash.
  • Page 120 Seats Fold-flat Seat Back (If Equipped) WARNING: Before returning the seat back to its original position, make sure that cargo or any objects are not trapped behind the seat back. After returning the seat back to its original position, pull on the seat back to make sure that it has fully latched. An unlatched seat may become dangerous in the event of a sudden stop or crash .
  • Page 121: Auxiliary Power Points

    Auxiliary Power Points AUXILIARY POWER POINTS WARNING: Do not plug optional electrical accessories into the cigarette lighter socket (if equipped). Improper use of the lighter can cause damage not covered by your warranty, and can result in fire or serious injury. Note: If used when the engine is not running, the battery will discharge.
  • Page 122: Storage Compartments

    Storage Compartments CENTER CONSOLE (IF EQUIPPED) Stow items in the cupholder carefully as items may become loose during hard braking, acceleration or collisions, including hot drinks which may spill. Available console features include: Sedan A. Cupholders B. Utility compartment Utility A.
  • Page 123: Overhead Console

    Storage Compartments OVERHEAD CONSOLE The appearance of the overhead console will vary according to your option package. Press near the rear edge of the door to open it. 2014 Police (pol) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 124: Starting And Stopping The Engine

    Starting and Stopping the Engine GENERAL INFORMATION WARNING: Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. WARNING: Do not park, idle, or drive your vehicle on dry grass or other dry ground cover.
  • Page 125: Starting The Engine

    Starting and Stopping the Engine IGNITION SWITCH Note: Do not store the key in the ignition after the vehicle is turned off and you have left the vehicle. This could cause a drain on the battery. A. Off: The ignition is off. B.
  • Page 126 Starting and Stopping the Engine 3. Turn the key to start the engine. The engine may continue cranking for up to 15 seconds or until the vehicle starts. Note: If the engine does not start on the first try, wait for a short period of time and try again.
  • Page 127 Starting and Stopping the Engine Cold Weather Starting (Flexible Fuel Vehicles Only) The starting characteristics of all grades of E-85 ethanol make it unsuitable for use when ambient temperatures fall below 0°F (-18°C). Consult your fuel distributor for the availability of winter grade ethanol. As the outside temperature approaches freezing, ethanol fuel distributors should supply winter grade ethanol (same as with unleaded gasoline).
  • Page 128: Engine Block Heater

    Starting and Stopping the Engine Important Ventilating Information If you stop your vehicle and leave the engine idling for long periods, we recommend that you do one of the following: • Open the windows at least 1 inch (2.5 centimeters). •...
  • Page 129 Starting and Stopping the Engine • Check for heat anywhere in the electrical hookup once the system has been operating for approximately 30 minutes. • Make sure the system is unplugged and properly stowed before driving your vehicle. Make sure the protective cover seals the prongs of the block heater cord plug when not in use.
  • Page 130: Fuel And Refueling

    Fuel and Refueling SAFETY PRECAUTIONS WARNING: Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire. WARNING: The fuel system may be under pressure. If you hear a hissing sound near the fuel filler inlet, do not refuel until the sound stops.
  • Page 131: Fuel Quality

    Fuel and Refueling • Avoid getting fuel liquid in your eyes. If fuel is splashed in the eyes, remove contact lenses (if worn), flush with water for 15 minutes and seek medical attention. Failure to seek proper medical attention could lead to permanent injury.
  • Page 132: Running Out Of Fuel

    Fuel and Refueling Octane Recommendations 3.5L and 3.7 V6 engine Regular unleaded gasoline with a pump (R+M)/2 octane rating of 87 is recommended. Some stations offer fuels posted as Regular with an octane rating below 87, particularly in high altitude areas. Do not use fuels with a posted octane rating below 87.
  • Page 133 Fuel and Refueling Refilling with a Portable Fuel Container WARNING: Do not insert the nozzle of a portable fuel container or aftermarket funnel into the capless fuel system. This could damage the fuel system and its seal, and may cause fuel to run onto the ground instead of filling the tank, which could result in serious personal injury.
  • Page 134: Refueling

    Fuel and Refueling REFUELING WARNING: Fuel vapor burns violently and a fuel fire can cause severe injuries. To help avoid injuries to you and others: • Read and follow all the instructions on the pump island. • Turn off your engine when you are refueling. •...
  • Page 135 Fuel and Refueling 2. To open the fuel filler door, press the center of the rear edge and then release. 3. Slowly insert the fuel filler nozzle fully into the fuel system, and leave the nozzle fully inserted to open both doors until you are done pumping.
  • Page 136: Fuel Consumption

    Fuel and Refueling At the next opportunity, do the following: 1. Safely pull off the road. 2. Turn off the engine. 3. Open the fuel filler door and remove any visible debris from the fuel fill opening. 4. Insert either the fuel fill nozzle or the fuel fill funnel provided with the vehicle several times to dislodge any debris and allow the inlet to close properly.
  • Page 137 Fuel and Refueling Calculating Fuel Economy Do not measure fuel economy during the first 1000 miles (1600 kilometers) of driving (this is your engine’s break-in period); a more accurate measurement is obtained after 2000 miles–3000 miles (3200 kilometers–4800 kilometers). Also, fuel expense, frequency of fill-ups or fuel gauge readings are not accurate ways to measure fuel economy.
  • Page 138 Information are essential to the life and performance of your vehicle and to its emissions system. If other than Ford, Motorcraft® or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability.
  • Page 139 Fuel and Refueling 3. The fuel fill inlet may not have been properly closed. See Easy Fuel® No Cap Fuel System in this chapter. 4. Driving through deep water—the electrical system may be wet. These temporary malfunctions can be corrected by filling the fuel tank with good quality fuel, properly closing the fuel fill inlet or letting the electrical system dry out.
  • Page 140 Fuel and Refueling The OBD-II system is designed to check the emission control system during normal driving. A complete check may take several days. If the vehicle is not ready for I/M testing, the following driving cycle consisting of mixed city and highway driving may be performed: 15 minutes of steady driving on an expressway or highway followed by 20 minutes of stop-and-go driving with at least four 30-second idle periods.
  • Page 141: Transmission

    Transmission AUTOMATIC TRANSMISSION WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the off position and remove the key whenever you leave your vehicle. Your vehicle has been designed to improve fuel economy by reducing fuel usage while coasting or decelerating.
  • Page 142 Transmission L (Low Gear) The low button is located at the end of the column shifter. Activating (L) Low Gear automatically: • Provides maximum engine braking. • Will downshift to the lowest available gear for the current vehicle speed; allows for first gear when vehicle reaches lower speeds. •...
  • Page 143: All-Wheel Drive (If Equipped)

    All-Wheel Drive (If Equipped) USING YOUR ALL-WHEEL-DRIVE (AWD) SYSTEM AWD uses all four wheels to power the vehicle. This increases traction, enabling you to drive over terrain and road conditions that a conventional two-wheel drive vehicles cannot. The AWD system is active all the time and requires no input from the operator.
  • Page 144 All-Wheel Drive (If Equipped) there is an AWD Off message in the message center from using a non-full sized spare tire, this indicator should turn off after reinstalling the repaired or replaced normal road tire and cycling the ignition off and on. It is recommended to reinstall the repaired or replaced road tire as soon as possible.
  • Page 145 All-Wheel Drive (If Equipped) If your vehicle goes off the edge of the pavement • If your vehicle goes off the edge of the pavement, slow down, but avoid severe brake application, ease the vehicle back onto the pavement only after reducing your speed. Do not turn the steering wheel too sharply while returning to the road surface.
  • Page 146 All-Wheel Drive (If Equipped) Emergency maneuvers • In an unavoidable emergency situation where a sudden sharp turn must be made, remember to avoid “over-driving” your vehicle (i.e., turn the steering wheel only as rapidly and as far as required to avoid the emergency).
  • Page 147 Ford Motor Company joins the U.S. Forest Service and the Bureau of Land Management in encouraging you to help preserve our national forest and other public and private lands by “treading lightly.”...
  • Page 148 All-Wheel Drive (If Equipped) When climbing a steep slope or hill, start in a lower gear rather than downshifting to a lower gear from a higher gear once the ascent has started. This reduces strain on the engine and the possibility of stalling. If you do stall out, do not try to turnaround because you might roll over.
  • Page 149 Any modifications to a vehicle that raise the center of gravity can make it more likely the vehicle will rollover as a result of a loss of control. Ford Motor Company recommends that caution be used with any vehicle equipped with a high load or device (such as ladder or luggage racks).
  • Page 150: Brakes

    Police pursuits involving hard braking in high temperatures in the brake system and potential accelerated component wear. Ford recommends brake system inspection and maintenance according to service manual procedures following high speed pursuits with heavy brake usage.
  • Page 151: Hints On Driving With Anti-Lock Brakes

    Brakes Anti-Lock Brake System This system helps you maintain steering control during emergency stops by keeping the brakes from locking. This lamp momentarily illuminates when you turn the ignition on. If the light does not illuminate during start-up, remains on or flashes, the anti-lock brake system may be disabled and may need to be serviced.
  • Page 152: Traction Control

    Traction Control PRINCIPLES OF OPERATION The traction control system helps avoid drive wheel spin and loss of traction. If your vehicle begins to slide, the system applies the brakes to individual wheels and, when needed, reduces engine power at the same time. If the wheels spin when accelerating on slippery or loose surfaces, the system reduces engine power in order to increase traction.
  • Page 153: Stability Control

    Stability Control PRINCIPLES OF OPERATION WARNING: Vehicle modifications involving braking system, aftermarket roof racks, suspension, steering system, tire construction and wheel or tire size may change the handling characteristics of your vehicle and may adversely affect the performance of the AdvanceTrac® system. In addition, installing any stereo loudspeakers may interfere with and adversely affect the AdvanceTrac®...
  • Page 154: Advancetrac

    Stability Control A Vehicle without AdvanceTrac® skidding off its intended route. B Vehicle with AdvanceTrac® maintaining control on a slippery surface. USING ADVANCETRAC® WITH RSC® The system automatically activates when you start your engine. The AdvanceTrac® with RSC® system cannot be completely turned off, but the electronic stability control and roll stability control portions of the system are disabled when the transmission is in reverse (R).
  • Page 155: Parking Aids

    Parking Aids SENSING SYSTEM (IF EQUIPPED) WARNING: To help avoid personal injury, please read and understand the limitations of the system as contained in this section. Sensing is only an aid for some (generally large and fixed) objects when moving in reverse on a flat surface at parking speeds. Traffic control systems, inclement weather, air brakes, and external motors and fans may also affect the function of the sensing system;...
  • Page 156: Rear-View Camera System

    Parking Aids Using the Rear Sensing System The rear sensors are only active when the transmission is in R. As the vehicle moves closer to the obstacle, the rate of the audible warning increases. When the obstacle is fewer than 12 inches (30 centimeters) away, the warning sounds continuously.
  • Page 157 During operation, lines appear in the display which represent your vehicle’s path and proximity to objects behind the vehicle. On sedan models, the camera is located on the trunk under the Ford badge. On utility models, the camera is located on the liftgate.
  • Page 158 Parking Aids Note: When towing, the camera only sees what is being towed behind the vehicle. This might not provide adequate coverage as it usually provides in normal operation and some objects might not be seen. In some vehicles the guidelines (if equipped) may disappear once the trailer tow connector is engaged.
  • Page 159: Cruise Control

    Cruise Control PRINCIPLES OF OPERATION Cruise control lets you maintain a set speed without keeping your foot on the accelerator pedal. USING CRUISE CONTROL WARNING: Do not use cruise control in heavy traffic, on winding roads or when the road surface is slippery. This could result in loss of vehicle control, serious injury or death.
  • Page 160 Cruise Control Setting a Speed 1. Accelerate to the desired speed. 2. Press the SET control upward and release. 3. Take your foot off the accelerator pedal. The indicator will change colors in the instrument cluster. Changing the Set Speed Note: If you accelerate by pressing the accelerator pedal, the set speed will not change.
  • Page 161: Driving Aids

    Driving Aids BLIND SPOT INFORMATION SYSTEM (BLIS®) WITH CROSS TRAFFIC ALERT (CTA) (IF EQUIPPED) WARNING: To help avoid injuries, NEVER use the BLIS® as a replacement for using the interior and exterior mirrors and looking over your shoulder before changing lanes. BLIS® is not a replacement for careful driving and only an assist.
  • Page 162 Driving Aids Using the Systems BLIS® turns on when the engine is started and the vehicle is driven forward above 3 mph (5 km/h); it remains on while the transmission is in D (Drive) and N (Neutral). If shifted out of D (Drive) or N (Neutral), the system enters CTA mode.
  • Page 163 Driving Aids Zone coverage also decreases when parking at shallow angles. Here, the left sensor is mostly obstructed; zone coverage on that side is severely limited. System Lights and Messages The BLIS® and CTA systems illuminate a yellow alert indicator in the outside mirror on the side of the vehicle the approaching vehicle is coming from.
  • Page 164 Driving Aids System Sensors WARNING: Just prior to the system recognizing a blocked condition and alerting the driver, the number of missed objects will increase. To help avoid injuries, NEVER use the BLIS® as a replacement for using the side and rear view mirrors and looking over your shoulder before changing lanes.
  • Page 165 Driving Aids Reasons for messages being displayed Heavy rainfall/snowfall No action required. The system automatically interferes with the resets to an unblocked state once the radar signals rainfall/snowfall rate decreases or stops. Do not use BLIS® and/or CTA in these conditions. System Limitations The BLIS®...
  • Page 166: Steering

    Driving Aids Switching the Systems Off and On One or both systems can be switched off temporarily by using the information display control; refer to the Information Display chapter. When the BLIS® is switched off, the driver does not receive alerts and the information display shows BLIND SPOT SYS OFF and/or CTA SYSTEM OFF.
  • Page 167 Driving Aids If your vehicle loses electrical power while you are driving (or if the ignition is turned off), you can steer the vehicle manually, but it takes more effort. Extreme continuous steering may increase the effort it takes for you to steer. This occurs to prevent internal overheating and permanent damage to your steering system.
  • Page 168: Load Carrying

    Load Carrying CARGO MANAGEMENT Load Safe Label Refer to the label on the trunk lid or liftgate for additional information. Load Floor Do not permanently remove the foam structure under the load floor that surrounds the spare tire. It is necessary to properly support the load floor.
  • Page 169: Roof Racks And Load Carriers

    For proper function of the roof rack system, you must place loads directly on crossbars affixed to the roof rack side rails. Your vehicle may be equipped with factory-installed crossbars. Ford Genuine Accessory crossbars, designed specifically for your vehicle, are also recommended for use with your roof rack system.
  • Page 170: Vehicle Loading

    Load Carrying Adjusting the Crossbars (If Equipped) Note: Wind noise can be minimized by either removing or repositioning the crossbars when they are not is use. Position the rear crossbar fully rearward and the front crossbar 10 inches (25 centimeters) from the front end-cap.
  • Page 171 Load Carrying Payload – is the combined weight of cargo and passengers that the vehicle is carrying. The maximum payload for your vehicle can be found on the Tire Label on the B-Pillar or the edge of the driver’s door (vehicles exported outside the US and Canada may not have a Tire Label).
  • Page 172 Load Carrying Example only: Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. When towing, trailer tongue load weight is also part of cargo weight. 2014 Police (pol) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 173 Load Carrying GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) – including vehicle curb weight and all payload. GAWR (Gross Axle Weight Rating) – is the maximum allowable weight that can be carried by a single axle (front or rear). These numbers are shown on the Safety Compliance Certification Label.
  • Page 174 Load Carrying • Example only: WARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury. 2014 Police (pol) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 175 Load Carrying GCW (Gross Combined Weight) – is the weight of the loaded vehicle (GVW) plus the weight of the fully loaded trailer. GCWR (Gross Combined Weight Rating) – is the maximum allowable weight of the vehicle and the loaded trailer – including all cargo and passengers –...
  • Page 176 Load Carrying Steps for determining the correct load limit: 1. Locate the statement “The combined weight of occupants and cargo should never exceed XXX kg or XXX lbs.” on your vehicle’s placard. 2. Determine the combined weight of the driver and passengers that will be riding in your vehicle.
  • Page 177 Load Carrying • Suppose your vehicle has a 1400 lb. (635 kg) cargo and luggage capacity. You and one of your friends decide to pick up cement from the local home improvement store to finish that patio you have been planning for the past 2 years.
  • Page 178: Towing

    Towing TOWING A TRAILER WARNING: Do not exceed the GVWR or the GAWR specified on the certification label. WARNING: Towing trailers beyond the maximum recommended gross trailer weight exceeds the limit of your vehicle and could result in engine damage, transmission damage, structural damage, loss of vehicle control, vehicle rollover and personal injury.
  • Page 179 Towing RECOMMENDED TOWING WEIGHTS Note: Do not tow a trailer during patrol or pursuit situations. Note: Do not exceed the trailer weight for your vehicle configuration listed in the chart below. Note: Make sure to take into consideration trailer frontal area. Do not exceed: •...
  • Page 180 Towing ESSENTIAL TOWING CHECKS Follow these guidelines for safe towing: • Do not tow a trailer until you drive your vehicle at least 1000 miles (1600 kilometers). • Consult your local motor vehicle laws for towing a trailer. • See the instructions included with towing accessories for the proper installation and adjustment specifications.
  • Page 181 Towing Trailer Brakes WARNING: Do not connect a trailer’s hydraulic brake system directly to your vehicle’s brake system. Your vehicle may not have enough braking power and your chances of having a collision greatly increase. Electric brakes and manual, automatic or surge-type trailer brakes are safe if you install them properly and adjust them to the manufacturer’s specifications.
  • Page 182 Towing • Turn off the speed control with heavy loads or in hilly terrain. The speed control may turn off automatically when you are towing on long, steep grades. • Shift to a lower gear when driving down a long or steep hill. Do not apply the brakes continuously, as they may overheat and become less effective.
  • Page 183: Wrecker Towing

    We recommend the use of a wheel lift and dollies or flatbed equipment to tow your vehicle. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. Vehicle damage may occur if towed incorrectly, or by any other means.
  • Page 184: Recreational Towing

    Towing Front-wheel drive vehicles must have the front wheels placed on a tow dolly when towing your vehicle from the rear using wheel lift equipment. This prevents damage to the transmission. Towing an all-wheel drive vehicle requires that all wheels be off the ground, such as using a wheel lift and dollies or flatbed equipment.
  • Page 185 Towing If you tow your vehicle with all four wheels on the ground: • Tow only in the forward direction. • Release the parking brake. • Place the transmission in position N. • Do not exceed 65 mph (105 km/h). •...
  • Page 186: Driving Hints

    Driving Hints BREAKING-IN You need to break in new tires for approximately 300 miles (480 kilometers). During this time, your vehicle may exhibit some unique driving characteristics. Avoid driving too fast during the first 1000 miles (1600 kilometers). Vary your speed frequently and change up through the gears early.
  • Page 187: Driving Through Water

    Driving Hints • Carry unnecessary weight (approximately 1 mpg [0.4 km/L] is lost for every 400 pounds [180 kilograms] of weight carried). • Add particular accessories to your vehicle (e.g.; bug deflectors, rollbars or light bars, running boards, ski racks). •...
  • Page 188: Floor Mats

    Driving Hints FLOOR MATS (IF EQUIPPED) WARNING: Always use floor mats that are designed to fit the foot well of your vehicle. Only use floor mats that leave the pedal area unobstructed. Only use floor mats that are firmly secured to retention posts so that they cannot slip out of position and interfere with the pedals or impair safe operation of your vehicle in other ways.
  • Page 189: Roadside Emergencies

    • Winch out – available within 100 feet (30.5 meters) of a paved or county maintained road, no recoveries. • Towing – Ford eligible vehicles will be towed to an authorized dealer within 35 miles (56.3 kilometers) of the disablement location or to the nearest authorized dealer.
  • Page 190: Hazard Warning Flashers

    Roadside Emergencies If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56.3 kilometers). To obtain reimbursement information, U.S. Ford vehicle customers call 1-800-241-3673. Customers will be asked to submit their original receipts.
  • Page 191: Jump-Starting The Vehicle

    Roadside Emergencies JUMP-STARTING THE VEHICLE WARNING: The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in injury or vehicle damage. WARNING: Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted. Do not attempt to push-start your automatic transmission vehicle.
  • Page 192 Roadside Emergencies Connecting the Jumper Cables WARNING: Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may cause an explosion of the gases that surround the battery. Note: Do not attach the negative (-) cable to fuel lines, engine rocker covers, the intake manifold or electrical components as grounding points.
  • Page 193 Roadside Emergencies Jump Starting 1. Start the engine of the booster vehicle and run the engine at a moderately increased speed. 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables.
  • Page 194: Customer Assistance

    A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford.
  • Page 195 • The name of the authorized dealer and city where located • The vehicle’s current odometer reading. In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states.
  • Page 196 In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126...
  • Page 197 BBB Auto Line dispute, and decision, are admissible in the court action. Should you choose to accept the BBB AUTO LINE decision, Ford is then bound by the decision, and must comply with the decision within 30 days of receipt of your acceptance letter.
  • Page 198 (CANADA ONLY) This pertains to vehicles delivered to authorized Canadian dealers. In those cases, where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation or arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
  • Page 199 Central America, the Caribbean, and Israel, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY FORD EXPORT OPERATIONS & GLOBAL INITIATIVES Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, Michigan 48101 U.S.A.
  • Page 200 If you buy your vehicle in North America and then relocate to any of the above locations, register your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations & Global Growth Initiatives by emailing expcac@ford.com. If you are in another foreign country, contact the nearest authorized dealer.
  • Page 201: Reporting Safety Defects (U.s. Only)

    However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153);...
  • Page 202: Fuses

    Fuses CHANGING A FUSE Fuses WARNING: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire. If electrical components in your vehicle are not working, a fuse may have blown.
  • Page 203: Fuse Specification Chart

    Fuses FUSE SPECIFICATION CHART Power Distribution Box WARNING: Always disconnect the battery before servicing high current fuses. WARNING: To reduce risk of electrical shock, always replace the cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs. The power distribution box is located in the engine compartment.
  • Page 204 Fuses Fuse or relay Fuse amp Protected components number rating 50A** Anti-lock brake system pump 40A** Center console 6-way B+ feed 2 — Not used — Not used — Not used — Not used — Rear window defroster relay, Mirror relay (Sedan) —...
  • Page 205 Fuses Fuse or relay Fuse amp Protected components number rating 25A** Engine cooling fan #1 and #2 low speed secondary fuse — Auxiliary blower motor relay (Utility) — Engine cooling fan #1 and #2 low speed relay #2 — Blower motor relay —...
  • Page 206 Fuses Fuse or relay Fuse amp Protected components number rating — Left-hand trailer tow stop/turn lamps relay (Utility) — Not used — Wiper relay — Not used — Not used 10A* Alternator A-line 10A* Brake on/off switch — Not used —...
  • Page 207 Fuses Fuse or relay Fuse amp Protected components number rating 15A* (Sedan) — Air conditioner variable compressor control, Fan control relay coils, Variable air conditioning compressor, Auxiliary transmission warm-up, Turbo charge waste-gate control, Electronic compressor bypass valve, All-wheel drive module, Positive crankcase ventilation heater 10A*...
  • Page 208 Fuses Fuse or relay Fuse amp Protected components number rating — Run/start relay Front blower relay coil, Electrical power assist steering module 10A* Powertrain control module run/start — Not used 10A* Anti-lock brake system module Rear window defroster relay, Run/start relay, Trunk release relay 30A** Passenger compartment fuse...
  • Page 209 Fuses Passenger Compartment Fuse Panel The fuse panel is located under the instrument panel to the left of the steering wheel. Fuse or relay Fuse amp Protected components number rating Driver side front window, Rear windows (Sedan) Driver seat switch, 14-way B+ feed #1 Not used (spare) Demand lamps battery saver relay,...
  • Page 210 Fuses Fuse or relay Fuse amp Protected components number rating Not used (spare) SYNC, Displays, Electronic finish panel, Radio frequency transceiver module (Sedan) Run accessory relay Cluster (Utility) Backlighting LED, Interior lighting, Backlighting feed Right rear stop/turn, Right turn (Sedan), Right rear police fuse/relay box Left rear stop/turn, Left turn (Sedan), Left rear police...
  • Page 211 Fuses Fuse or relay Fuse amp Protected components number rating Ignition switch (Sedan), Frequency transceiver module (Utility) Not used (spare) Ignition switch (Utility) Radio, GPS module Front park lamps Brake signal for police equipment Master window/mirror switch, Lock switch illumination, Police console inline delayed accessory feed, Delayed accessory feed Occupant classification module...
  • Page 212 Fuses Fuse or relay Fuse amp Protected components number rating Police 4-button steering wheel control module Not used (spare) Not used (spare) Not used (spare) Climate control module Not used (spare) 30A Circuit Window switches Breaker Relay Delayed accessory 2014 Police (pol) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 213: Maintenance

    GENERAL INFORMATION Have your vehicle serviced regularly to help maintain its roadworthiness and resale value. There is a large network of Ford authorized dealers who are there to help you with their professional servicing expertise. We believe that their specially trained technicians are best qualified to service your vehicle properly and expertly.
  • Page 214: Opening And Closing The Hood

    Maintenance OPENING AND CLOSING THE HOOD Sedan 1. Inside the vehicle, pull the hood release handle located under the bottom of the instrument panel near the steering column. 2. Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood.
  • Page 215 Maintenance Utility 1. Inside the vehicle, pull the hood release handle located under the bottom left corner of the instrument panel. 2. Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood.
  • Page 216: Under Hood Overview

    Maintenance UNDER HOOD OVERVIEW 2.0L EcoBoost A. Engine coolant reservoir B. Engine oil dipstick C. Engine oil filler cap D. Brake fluid reservoir E. Battery F. Power distribution box G. Air filter assembly H. Windshield washer fluid reservoir 2014 Police (pol) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 217 Maintenance 3.5L V6 engine A. Engine coolant reservoir B. Windshield washer fluid reservoir C. Brake fluid reservoir D. Battery E. Power distribution box F. Air filter assembly G. Automatic transmission fluid dipstick H. Engine oil dipstick I. Engine oil filler cap 2014 Police (pol) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 218 Maintenance 3.5L V6 EcoBoost® engine A. Engine coolant reservoir B. Windshield washer fluid reservoir C. Brake fluid reservoir D. Battery E. Power distribution box F. Air filter assembly G. Automatic transmission fluid dipstick H. Engine oil dipstick I. Engine oil filler cap 2014 Police (pol) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 219 Maintenance 3.7L V6 engine A. Engine coolant reservoir B. Windshield washer fluid reservoir C. Brake fluid reservoir D. Battery E. Power distribution box F. Air filter assembly G. Automatic transmission fluid dipstick H. Engine oil dipstick I. Engine oil filler cap 2014 Police (pol) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 220: Engine Oil Dipstick

    Maintenance ENGINE OIL DIPSTICK 2.0L EcoBoost A. MIN B. MAX 3.5L, 3.7L and 3.5L EcoBoost A. MIN B. MAX ENGINE OIL CHECK Note: Check the level before starting the engine. Note: Make sure that the level is between the MIN and MAX marks. 1.
  • Page 221: Engine Coolant Check

    Note: For best results, coolant concentration should be tested with a refractometer such as Rotunda tool 300-ROB75240 available from your dealer. Ford does not recommend the use of hydrometers or coolant test strips for measuring coolant concentrations. Note: Make sure that the level is between the MIN and MAX marks on the coolant reservoir.
  • Page 222 Unscrew the cap slowly. Any pressure will escape as you unscrew the cap. Add prediluted engine coolant meeting the Ford specification. See Capacities and Specifications for more information. Whenever coolant has been added, the coolant level in the coolant reservoir should be checked the next few times you drive the vehicle.
  • Page 223 Severe Climates If you drive in extremely cold climates: • It may be necessary to have a Ford authorized dealer increase the coolant concentration above 50%. • A coolant concentration of 60% will provide improved freeze point protection.
  • Page 224 Maintenance You may notice a reduction in the vehicle’s speed caused by reduced engine power. Your vehicle has been designed to enter this mode if certain high temperature/high load conditions take place in order to manage the engine’s fluid temperatures. The amount of speed reduction will depend on the vehicle loading, towing, grade, ambient temperature, and other factors.
  • Page 225 Maintenance What you should know about fail-safe cooling If the engine coolant supply is depleted, this feature allows the vehicle to be driven temporarily before incremental component damage is incurred. The “fail-safe” distance depends on ambient temperatures, vehicle load and terrain. How fail-safe cooling works If the engine begins to overheat: •...
  • Page 226: Automatic Transmission Fluid Check

    Maintenance 3. If this is not possible, wait a short period for the engine to cool. 4. Check the coolant level and replenish if low. WARNING: Never remove the coolant reservoir cap while the engine is running or hot. The hot coolant is under pressure and may cause serious burns.
  • Page 227 Maintenance 7. Remove the dipstick and inspect the fluid level. The fluid should be in the designated areas for normal operating temperature. Moving the Air Filter Assembly (EcoBoost engine) WARNING: Do not run engine with the air filter disconnected 1. Shut the engine off. 2.
  • Page 228 Maintenance 8. Rotate the air filter assembly 90 degrees counterclockwise and reinstall into the rubber hose. 9. Tighten the clamp (1). 10. The transmission fluid level indicator can now be accessed. Low fluid level If the fluid level is below the MIN range of the dipstick, add fluid to reach the hash mark level.
  • Page 229 Maintenance Adjusting automatic transmission fluid levels Before adding any fluid, make sure the correct type is used. The type of fluid used is normally indicated on the dipstick and also in the Capacities and Specifications chapter. Note: Use of a non-approved automatic transmission fluid may cause internal transmission component damage.
  • Page 230: Brake Fluid Check

    A lower boiling point could cause long brake pedal travel and a loss of braking confidence during subsequent pursuit driving. Ford recommends that police fleets replace the brake fluid at every brake pad service interval according to the service procedure.
  • Page 231: Washer Fluid Check

    Maintenance CHANGING THE VEHICLE BATTERY WARNING: Batteries normally produce explosive gases which can cause personal injury. Therefore, do not allow flames, sparks or lighted substances to come near the battery. When working near the battery, always shield your face and protect your eyes. Always provide proper ventilation.
  • Page 232: Checking The Wiper Blades

    Maintenance If you see any corrosion on the battery or terminals, remove the cables from the terminals and clean with a wire brush. You can neutralize the acid with a solution of baking soda and water. It is recommended that the negative battery cable terminal be disconnected from the battery if you plan to store your vehicle for an extended period of time.
  • Page 233: Changing The Wiper Blades

    Maintenance CHANGING THE WIPER BLADES 1. Pull the wiper blade and arm away from the glass. 2. Squeeze the locking tabs to release the blade from the arm and pull the blade away from the arm to remove it. 3. Attach the new blade to the arm and snap it into place. Replace wiper blades at least once per year for optimum performance.
  • Page 234: Air Filter(S)

    Maintenance Changing the rear window wiper blade (Utility only) To replace the rear wiper blade: 1. Press the wiper blade against the glass with one hand and hold it. 2. Pull the wiper arm away from the wiper blade to separate. 3.
  • Page 235 Maintenance Changing the air filter element 2.0L EcoBoost™ engines 1. Loosen the screws on the air tube clamp that fasten it to the air filter assembly tray. 2. Separate the clean air tube from the air cleaner. 3. Remove the air cleaner from the vehicle. 4.
  • Page 236 Maintenance Changing the air filter element 3.5L V6 engine, 3.5L EcoBoost and 3.7L engines 3.5L V6 engine shown, 3.5L EcoBoost and 3.7L engines similar 1. Release the clamps that secure the air filter housing cover. 2. Carefully separate the two halves of the air filter housing. 3.
  • Page 237: Adjusting The Headlamps

    Maintenance ADJUSTING THE HEADLAMPS The headlamps on your vehicle are properly aimed at the assembly plant. If your vehicle has been in an accident, an authorized dealer should check the alignment of your headlamps. Vertical Aim Adjustment 1. Park the vehicle directly in front of a wall or screen on a level surface, approximately 25 feet (7.6 meters) away.
  • Page 238 Maintenance Sedan: Utility: 4. Locate the vertical adjuster on each headlamp. Using a Phillips number 2 screwdriver, turn the adjuster either clockwise or counterclockwise in order to adjust the vertical aim of the headlamp. The horizontal edge of the brighter light should touch the horizontal reference line.
  • Page 239: Changing A Bulb

    Maintenance CHANGING A BULB Lamp Assembly Condensation Exterior lamps are vented to accommodate normal changes in pressure. Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold.
  • Page 240 Maintenance Headlamp (Sedan): A. Front parking lamp/turn signal bulb B. Low/High beam headlamp bulb C. Sidemarker bulb Low/High beam bulbs (Sedan) 1. Make sure the headlamp switch is in the off position, then open the hood. 2. Reach in behind the headlamp assembly to access the bulbs and connectors.
  • Page 241 Maintenance Low/High beam bulbs (Utility) 1. Make sure the headlamp switch is in the off position, then open the hood. 2. Reach in behind the headlamp assembly to access the bulbs and connectors. 3. Remove service cap. 4. Turn the bulb base counterclockwise and remove 5.
  • Page 242 Maintenance Front parking lamp/turn signal and sidemarker bulbs without wig-wags (Utility) 1. Make sure that the headlamp control is in the off position. 2. Open the hood. 3. Remove the hood overslam bumper tower to service park/turn or sidemarker bulbs (if needed). Replacing front parking lamp/turn signal bulbs without wig-wags (Utility) 1.
  • Page 243 Maintenance Replacing sidemarker bulbs (Utility) 1. Rotate the bulb socket counterclockwise and remove it from the lamp assembly. 2. Pull the bulb straight out of the socket. Reverse steps to reinstall bulb(s). Front parking lamp/turn signal flashers (wig-wags) (If equipped) Your vehicle is equipped with an LED front parking lamp/turn signal flashers (wig-wags).
  • Page 244 Maintenance 4. Remove the bulb socket by rotating it counterclockwise, then pulling it out of the lamp assembly. 5. Pull the bulb straight from the socket. Install new bulb(s) in reverse order. Replacing backup lamp bulbs (Sedan) 1. Make sure the headlamp switch is in the off position. 2.
  • Page 245 Maintenance 4. Pull the bulb straight from the socket. 5. Install the new bulb in reverse order. Replacing high-mount brake lamp bulbs (Sedan) Your vehicle is equipped with an LED high-mount brake lamp. It is designed to last the life of the vehicle. If replacement is required, it is recommended that you see your authorized dealer.
  • Page 246 Maintenance Replacing turn/backup lamp bulbs (Utility) The turn/backup lamp bulbs are located in the same area of the tail lamp assembly, one below the other. Follow the same steps to replace these bulbs: 1. Make sure the headlamp switch is in the off position, then open the liftgate to expose the lamp assembly bolts.
  • Page 247: Bulb Specification Chart

    Maintenance Replacing license plate lamp bulb (Utility) 1. Carefully release the spring clip (1). 2. Remove the lamp (2). 3. Remove the bulb (3). Reverse steps to reinstall bulb. Replacing exterior mirror LED lamp (Utility) (if equipped) Your vehicle is equipped with an LED strobe located in the mirror cap. It is designed to last the life of the vehicle.
  • Page 248 Maintenance Trade Function Number of bulbs number 168 (Sedan) Sidemarker lamp (front) (Utility) Sidemarker lamp (rear) (Sedan) Stop/tail/turn lamp 3157K (Sedan) * Tail/brake lamp (Utility) WY21W Rear turn lamp (Utility) (amber) 921 (Sedan) Backup lamp W21W (Utility) C5W (Sedan) License plate lamp (Utility) * High-mount brake lamp * Supplemental park lamp...
  • Page 249: Vehicle Care

    Vehicle Care GENERAL INFORMATION Your Ford or Lincoln authorized dealer has many quality products available to clean your vehicle and protect its finishes. CLEANING PRODUCTS For best results, use the following products or products of equivalent quality: Motorcraft Bug and Tar Remover (ZC-42)
  • Page 250 Vehicle Care • Note: Suntan lotions and insect repellents can damage any painted surface; if these substances come in contact with your vehicle, wash it off as soon as possible. • Remove any exterior accessories before entering a car wash. Police Interceptor Vinyl Wrap or Graphics (if equipped) Although hand washing is the preferred cleaning method, pressure washing may be used under the following conditions:...
  • Page 251: Waxing

    Vehicle Care Cleaning Plastic Exterior Parts Use only approved products to clean plastic parts. • For routine cleaning, use Motorcraft Detail Wash. • If tar or grease spots are present, use Motorcraft Bug and Tar Remover. WAXING Regular waxing is necessary to protect the paint on your car from the elements.
  • Page 252: Cleaning The Engine

    Vehicle Care CLEANING THE ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: • Take care when using a power washer to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage. •...
  • Page 253: Cleaning The Interior

    Vehicle Care Note: Do not use sharp objects, such as a razor blade, to clean the inside of the rear window or to remove decals, as it may cause damage to the rear window defroster’s heated grid lines. CLEANING THE INTERIOR WARNING: Do not use cleaning solvents, bleach or dye on the vehicle’s safety belts, as these actions may weaken the belt webbing.
  • Page 254: Cleaning Leather Seats

    Vehicle Care • Avoid cleaners or polishes that increase the gloss of the upper portion of the instrument panel. The dull finish in this area helps protect the driver from undesirable windshield reflection. • Be certain to wash or wipe your hands clean if you have been in contact with certain products, such as insect repellent and suntan lotion, in order to avoid possible damage to the interior painted surfaces.
  • Page 255: Cleaning The Alloy Wheels

    Vehicle Care • Do not use household cleaning products, alcohol solutions, oil/petroleum-based leather conditioners, or solvents or cleaners intended specifically for rubber, vinyl and plastics. These products may cause premature wearing or damage to the leather. CLEANING THE ALLOY WHEELS Note: Do not use chrome cleaner, metal cleaner or polish on wheels and wheel covers.
  • Page 256 Vehicle Care General • Store all vehicles in a dry, ventilated place. • Protect from sunlight, if possible. • If vehicles are stored outside, they require regular maintenance to protect against rust and damage. Body • Wash vehicle thoroughly to remove dirt, grease, oil, tar or mud from exterior surfaces, rear-wheel housing and underside of front fenders.
  • Page 257 Vehicle Care Battery • Check and recharge as necessary. Keep connections clean. • If storing your vehicle for more than 30 days without recharging the battery, it may be advisable to disconnect the battery cables to ensure battery charge is maintained for quick starting. Note: If battery cables are disconnected, it will be necessary to reset memory features.
  • Page 258: Wheels And Tires

    Wheels and Tires GENERAL INFORMATION Notice to Utility Vehicle, Van and Truck Owners WARNING: Utility vehicles have a significantly higher rollover rate than other types of vehicles. To reduce the risk of serious injury or death from a rollover or other crash you must: •...
  • Page 259 Wheels and Tires similar to normal on-road driving conditions. Operating your vehicle under other than those conditions could subject the vehicle to excessive stress which might result in damage which is not covered under your warranty. With the all-wheel drive option, power will be delivered to the front wheels and distributed to the rear wheels as needed.
  • Page 260: Tire Care

    10 to 12 inches or limited production tires as defined in Title 49 Code of Federal Regulations Part 575.104(c)(2). U.S. Department of Transportation-Tire quality grades: The U.S. Department of Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it.
  • Page 261 Wheels and Tires Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tire graded 150 would wear 1 ⁄ times as well on the government course as a tire graded 100.
  • Page 262 Wheels and Tires Glossary of Tire Terminology • Tire label: A label showing the OE (Original Equipment) tire sizes, recommended inflation pressure and the maximum weight the vehicle can carry. • Tire Identification Number (TIN): A number on the sidewall of each tire providing information about the tire brand and manufacturing plant, tire size and date of manufacture.
  • Page 263 Wheels and Tires INFORMATION CONTAINED ON THE TIRE SIDEWALL Both U.S. and Canada Federal regulations require tire manufacturers to place standardized information on the sidewall of all tires. This information identifies and describes the fundamental characteristics of the tire and also provides a U.S. DOT Tire Identification Number for safety standard certification and in case of a recall.
  • Page 264 Wheels and Tires E. 15: Indicates the wheel or rim diameter in inches. If you change your wheel size, you will have to purchase new tires to match the new wheel diameter. F. 95: Indicates the tire’s load index. It is an index that relates to how much weight a tire can carry.
  • Page 265 Wheels and Tires H. U.S. DOT Tire Identification Number (TIN): This begins with the letters DOT and indicates that the tire meets all federal standards. The next two numbers or letters are the plant code designating where it was manufactured, the next two are the tire size code and the last four numbers represent the week and year the tire was built.
  • Page 266 Wheels and Tires M. Maximum Inflation Pressure: Indicates the tire manufacturer’s maximum permissible pressure or the pressure at which the maximum load can be carried by the tire. This pressure is normally higher than the vehicle manufacturer’s recommended cold inflation pressure, which can be found on the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position), or Tire Label which...
  • Page 267 Wheels and Tires Information on T Type Tires T type tires have some additional information beyond those of P type tires. These differences are described below. T145/80D16 is an example of a tire size. Note: The temporary tire size for your vehicle may be different from this example.
  • Page 268 You are strongly urged to buy a reliable tire pressure gauge, as automatic service station gauges may be inaccurate. Ford recommends the use of a digital or dial-type tire pressure gauge rather than a stick-type tire pressure gauge.
  • Page 269 Wheels and Tires on the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position), or Tire Label which is located on the B-Pillar or the edge of the driver’s door. The cold inflation pressure should never be set lower than the recommended pressure on the Safety Compliance Certification Label or Tire Label.
  • Page 270 Wheels and Tires 6. Visually inspect the tires to make sure there are no nails or other objects embedded that could poke a hole in the tire and cause an air leak. 7. Check the sidewalls to make sure there are no gouges, cuts or bulges. Inspecting Your Tires and Wheel Valve Stems Periodically inspect the tire treads for uneven or excessive wear and remove objects such as stones, nails or glass that may be wedged in the...
  • Page 271 Wheels and Tires Damage Periodically inspect the tire treads and sidewalls for damage (such as bulges in the tread or sidewalls, cracks in the tread groove and separation in the tread or sidewall). If damage is observed or suspected, have the tire inspected by a tire professional. Tires can be damaged during off-road use, so inspection after off-road use is also recommended.
  • Page 272 (such as P-metric versus LT-metric or all-season versus all-terrain) as those originally provided by Ford. The recommended tire and wheel size may be found on either the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position), or the Tire Label...
  • Page 273 The tire pressure sensors mounted in the wheels (originally installed on your vehicle) are not designed to be used in aftermarket wheels. The use of wheels or tires not recommended by Ford Motor Company may affect the operation of your tire pressure monitoring system.
  • Page 274 Wheels and Tires Safety Practices WARNING: If your vehicle is stuck in snow, mud, or sand, do not rapidly spin the tires. Spinning the tires can tear the tire and cause an explosion. A tire can explode in as little as three to five seconds. WARNING: Do not spin the wheels at over 35 mph (56 km/h).
  • Page 275 Wheels and Tires Tire Rotation Note: If your tires show uneven wear ask an authorized dealer to check for and correct any wheel misalignment, tire imbalance or mechanical problem involved before tire rotation. Note: Your vehicle may be equipped with a dissimilar spare tire and wheel assembly.
  • Page 276 POLICE TIRES Wheel rims - police To withstand the demands placed on vehicles driven under heavy duty service conditions, Ford Motor Company installs heavy duty wheels. Tires - police Tires (including the spare) are speed-rated radials for police use. Use only the recommended tire size and speed ratings.
  • Page 277 USING SNOW CHAINS WARNING: Snow tires must be the same size, load index, speed rating as those originally provided by Ford. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.
  • Page 278: Tire Pressure Monitoring System (Tpms)

    Wheels and Tires TIRE PRESSURE MONITORING SYSTEM WARNING: The tire pressure monitoring system is NOT a substitute for manually checking tire pressure. The tire pressure should be checked periodically (at least monthly) using a tire gauge. See Inflating Your Tires in this chapter. Failure to properly maintain your tire pressure could increase the risk of tire failure, loss of control, vehicle rollover and personal injury.
  • Page 279 Wheels and Tires When the malfunction indicator is illuminated, the system may not be able to detect or signal low tire pressure as intended. TPMS malfunctions may occur for a variety of reasons, including the installation of replacement or alternate tires or wheels on the vehicle that prevent the TPMS from functioning properly.
  • Page 280 Wheels and Tires System training tools Tire pressure monitoring system training tools are available through the Rotunda catalog or through a Ford dealership. The steps for training the sensors are outlined below. System sensor training procedure Note: To reduce the chances of interference from another vehicle,...
  • Page 281 Wheels and Tires Training procedure Note: It may take up to six seconds to activate a tire pressure sensor. During this time, the tool must remain in place at the valve stem. 1. Place the tool on the LF tire sidewall at the valve stem. Press and release the test button on the tool.
  • Page 282 Wheels and Tires When you believe your system is not operating properly The main function of the tire pressure monitoring system is to warn you when your tires need air. It can also warn you in the event the system is no longer capable of functioning as intended.
  • Page 283: Changing A Road Wheel

    However, if you must use a sealant, the tire pressure monitoring system sensor and valve stem on the wheel must be replaced by an authorized Ford dealer. WARNING: See Tire Pressure Monitoring System in this chapter for important information.
  • Page 284 Wheels and Tires If you get a flat tire while driving, do not apply the brake heavily. Instead, gradually decrease your speed. Hold the steering wheel firmly and slowly move to a safe place on the side of the road. Have a flat serviced by an authorized dealer in order to prevent damage to the system sensors.
  • Page 285 Wheels and Tires Utility 1. Park on a level surface, set the parking brake and activate the hazard flashers. 2. Place the transmission selector lever in position P and turn the engine off. 3. Lift the floor cargo cover, then remove the wing nut that secures the spare tire by turning it counterclockwise.
  • Page 286 Wheels and Tires 7. Turn the lead screw (where the lug wrench attaches) of the jack by hand to release the wheel wrench from the jack. Press the button on the wrench to extend the handle. Fold down the wrench socket. Sedan 1.
  • Page 287 Wheels and Tires Vehicle Jacking 1. Block the diagonally opposite wheel. 2. Loosen each wheel lug nut one-half turn counterclockwise but do not remove them until the wheel is raised off the ground. 3. The vehicle jacking points are shown here, and are depicted on the yellow warning label on the jack.
  • Page 288 Wheels and Tires 8. Remove the jack and fully tighten the lug nuts in the order shown. See Wheel Lug Nut Torque Specifications in this chapter for the proper lug nut torque specification. Stowing the Spare and Jack (Utility) 1. Replace the wheel chock in the foam tray. 2.
  • Page 289 Wheels and Tires Stowing the Flat Tire Utility 1. Place the flat tire into the spare tire well. 2. Secure the flat tire with the wing nut. 2014 Police (pol) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 290 Wheels and Tires Sedan 1. Insert the straight end of the jack retention bracket through the eyelet of the angled bracket and swing the retention bracket over the jack. With the jack in place, place the end of the retention bracket over the threaded stud in the trunk floor and secure it with the plastic wing nut.
  • Page 291: Technical Specifications

    N•m ⁄ x 20 * Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. Note: Inspect the wheel pilot hole and mounting surface prior to installation. Remove any visible corrosion or loose particles.
  • Page 292: Capacities And Specifications

    Capacities and Specifications 2.0L 3.5L V6 3.5L V6 3.7L V6 Engine EcoBoost EcoBoost engine engine engine engine Cubic 1 22 inches Minimum Minimum Required Minimum Minimum 87 octane or 87 octane or fuel 87 octane 87 octane Ethanol (E-85) Ethanol (E-85) Firing 1–3–4–2 1–4–2–5–3–6...
  • Page 293 Capacities and Specifications Engine drivebelt routing 2.0L EcoBoost engines 3.5L/3.7L V6 engines 1. Short drivebelt is on first pulley groove closest to engine (except vehicles with electric power assisted steering). 2. Long drivebelt is on second pulley groove farthest from engine. 2014 Police (pol) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 294 Capacities and Specifications 2014 Police (pol) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 295 Capacities and Specifications 2014 Police (pol) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 296 Capacities and Specifications 2014 Police (pol) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 297 Capacities and Specifications 2014 Police (pol) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 298 Capacities and Specifications 2014 Police (pol) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 299: Part Numbers

    Capacities and Specifications Motorcraft part numbers Note: Replace the spark plugs with ones that meet Ford material and design specifications for your vehicle, such as Motorcraft® or equivalent replacement parts. The customer warranty may be void for any damage to the engine if such spark plugs are not used.
  • Page 300: Vehicle Identification Number

    Capacities and Specifications VEHICLE IDENTIFICATION NUMBER The vehicle identification number is located on the driver’s side instrument panel. XXXXXXXXXXXXXXXXX Please note that in the graphic, XXXX is representative of your vehicle identification number. The Vehicle Identification Number (VIN) contains the following information: A.
  • Page 301: Vehicle Certification Label

    Capacities and Specifications VEHICLE CERTIFICATION LABEL The National Highway Traffic Safety Administration Regulations require that a Safety Compliance Certification Label be affixed to a vehicle and prescribe where the Safety Compliance Certification Label may be located. The Safety Compliance Certification Label shall be affixed to either the door hinge pillar, the door latch post, or the edge of the door near the door latch,...
  • Page 302: Ford Extended Service Plan

    3. BaseCARE – Covers 84 components 4. PowertrainCARE – Covers 29 critical components Ford ESP is honored by all Ford and Lincoln Dealers in the United States and Canada. It is the only Extended Service Plan authorized and backed by Ford Motor Company. That means you get: •...
  • Page 303 • Destination assistance for taxi, shuttle, rental car coverage and emergency transportation Transferable Coverage If you sell your vehicle before your Ford Extended Service Plan coverage expires, you can transfer any remaining coverage to the new owner. Whenever you sell your vehicle, prospective buyers may have a higher...
  • Page 304 To learn more, call our Ford ESP specialists at 800-367-3377. Don’t forget to ask about our interest free payment program, allowing you all the security and benefits Ford ESP has to offer while paying over time. You are pre-approved with no credit checks, no hassles!
  • Page 305: Audio System

    Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Note: Do not insert CDs with homemade paper (adhesive) labels into the CD player as the label may peel and cause the CD to become jammed.
  • Page 306 Audio System MP3 Track and Folder Structure Audio systems capable of recognizing and playing MP3 individual tracks and folder structures work as follows: • There are two different modes for MP3 disc playback: MP3 track mode (system default) and MP3 folder mode. •...
  • Page 307: Myford® System

    Audio System MyFord® SYSTEM Sedan Shown; Utility Similar WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road.
  • Page 308 Audio System B. CD: Press this button to listen to a CD. Press the function buttons below the radio screen to select on-screen options of Repeat or Shuffle. C. Memory presets: • In radio mode, store your favorite radio stations. To store a radio station, tune to the station, then press and hold a preset button until sound returns.
  • Page 309 Audio System L. MENU: Press this button to access different audio system features. See Menu structure later in this section. M. PHONE: Press this button to access the phone features of the SYNC system. See the SYNC® chapter for more information. N.
  • Page 310 Audio System CD Settings Scan All Select to scan all disc selections. Select to scan all music in the current MP3 Scan Folder folder. Select to bring soft and loud passages together CD Compression for a more consistent listening level. Clock Settings Set Time Select to set the time.
  • Page 311 Audio System When HD Radio broadcasts are active, you can access the following functions: When you select: You can: Hear a brief sampling of all available stations. Scan This feature still works when HD Radio reception is on, although it does not scan for HD2-HD7 channels.
  • Page 312 Audio System HD Radio Reception and Station Troubleshooting Potential reception issues Reception area If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. If you are listening to HD1, the system switches back to the analog broadcast until the digital broadcast is available again.
  • Page 313 HD Radio™ Technology manufactured under license from iBiquity Digital Corp. U.S. and foreign patents. HD Radio™ and the HD and HD Radio logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company and iBiquity Digital Corp. are not responsible for the content sent using HD Radio technology.
  • Page 314: Auxiliary Input Jack

    Audio System AUXILIARY INPUT JACK (IF EQUIPPED) WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
  • Page 315: Usb Port

    Audio System USB PORT (IF EQUIPPED) WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
  • Page 316: Sync

    SYNC® SYNC is an in-vehicle communications system that works with your Bluetooth-enabled cellular phone and portable media player. This allows you to: • Make and receive calls. • Access and play music from your portable music player. • Use 911 Assist, Vehicle Health Report and SYNC Services (Traffic, Directions &...
  • Page 317 SYNC® GENERAL INFORMATION Make sure you review your device’s manual before using it with SYNC. Support The SYNC support team is available to help you with any questions you cannot answer on your own. Monday-Saturday, 8:30am-9:00pm EST. Sunday, 10:30am-7:30pm EST. In the United States, call: 1–800–392–3673.
  • Page 318 Master Reset to erase all stored information. System data cannot be accessed without special equipment and access to the vehicle’s SYNC module. Ford Motor Company and Ford of Canada do not access the system data for any purpose other than as described...
  • Page 319 SYNC® USING VOICE RECOGNITION This system helps you control many features using voice commands. This allows you to keep your hands on the wheel and focus on what is in front of you. Initiating a Voice Session Push the voice icon; a tone sounds and Listening appears in the display.
  • Page 320 SYNC® Adjusting the Interaction Level Push the voice icon; when prompted, say “Voice settings”, then any of the following: When you say: The system: “Interaction mode standard” Provides more detailed interaction and guidance. “Interaction mode advanced” Provides less audible interaction and more tone prompts.
  • Page 321: Pairing Your Phone For The First Time

    SYNC® • Speak naturally, without long pauses between words. • At any time you can interrupt the system while it is speaking by pressing the voice icon. USING SYNC WITH YOUR PHONE Hands-free calling is one of the main features of SYNC. While the system supports a variety of features, many are dependent on your cellular phone’s functionality.
  • Page 322 SYNC® Depending on your phone’s capability and your market, the system may prompt you with questions such as setting the current phone as the primary phone (the phone SYNC automatically tries to connect with first upon vehicle start-up), downloading your phone book, etc. Pairing Subsequent Phones Note: To scroll through the menus, press the up and down arrows on your audio system.
  • Page 323 SYNC® “PHONE” “Call <name> at home” “Call <name> at work” OR “Call <name> in office” “Dial” “Phone book <name>” “Phone book <name> at work” OR “Phone book <name> at office” “Call history incoming” “Connections” “Go to privacy” “Hold” These commands do not require you to say “Phone” first. These commands are not available until phone information is completely downloaded using Bluetooth.
  • Page 324 SYNC® Phone book commands: When you ask SYNC® to access a phone book name, number, etc., the requested information appears in the display to view. Press the phone button and say “Call” to call the contact. “DIAL” “411” (four-one-one), “911” (nine-one-one) “700 (seven hundred)”...
  • Page 325 SYNC® Phone Options during an Active Call During an active call, you have additional menu features which become available such as putting a call on hold, joining calls, etc. Use the arrow buttons to scroll through the menu options. To access: 1.
  • Page 326 SYNC® When you You can: select: Access your call history log. Call History 1. Press OK to select, then scroll through your call history options (incoming, outgoing or missed). 2. Press OK when the desired selection appears in the display. 3.
  • Page 327 SYNC® When you You can: select: Allows you to access your downloaded phonebook. Phonebook 1. Press OK to confirm and enter. If your phonebook has fewer than 255 listings, they appear alphabetically in flat file mode. If there are more, they are organized into alphabetical categories.
  • Page 328 SYNC® Text Messaging Note: This is a phone-dependent feature. SYNC allows you to receive, send, download and delete text messages. The system can also read incoming text messages to you so that you do not have to take your eyes off the road. Receiving a Text Message Note: This is a phone-dependent feature.
  • Page 329 6. Press OK when the contact appears and press OK again to confirm when the system asks if you would like to send the message. Each text message is sent with the following signature: “This message was sent from my <Ford or Lincoln>”. Pre-defined text message options Can’t talk right now...
  • Page 330 SYNC® Pre-defined text message options Too funny Can’t wait to see you I’m stuck in traffic Accessing Your Phone Settings These are phone-dependent features. Your phone settings allow you to access and adjust features such as your ring tone, text message notification, modify your phone book and also set up automatic download.
  • Page 331 SYNC® When you select: You can: Modify the contents of your phone book Modify Phonebook (such as add, delete, download). Press OK to select and scroll between: Add Contacts: Press OK to add more contacts from your phone book. Push the desired contact(s) on your phone.
  • Page 332 SYNC® System Settings System Settings provide access to your Bluetooth Devices and Advanced menu features. Use the arrow buttons to scroll through the menu options. The Bluetooth Devices menu allows you to add, connect, delete and set a phone as primary as well as turn your Bluetooth feature on and off. The Advanced menu allows you to access and set prompts, languages, defaults, perform a master reset, install an application and view system information.
  • Page 333 SYNC® If you select: You can: Set Bluetooth On/Off Turn the Bluetooth feature on and off. Press OK and scroll to toggle between On and Off. When the desired selection is chosen, press OK. Note: Turning Bluetooth off disconnects all Bluetooth devices and deactivates all Bluetooth features.
  • Page 334 SYNC® If you select: You can: Languages Choose between English, Espanol and Francais. Once selected, all of SYNC’s radio displays and prompts are in the selected language. 1. Press OK to select and then scroll through the languages. 2. Press OK when the desired selection appears in the display.
  • Page 335: Assist

    SYNC® SYNC APPLICATIONS AND SERVICES (IF EQUIPPED) Note: In order for the following features to work, your cellular phone must be compatible with SYNC. To check your phone’s compatibility, visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca. • SYNC Services (if equipped, United States only): Provides access to traffic, directions and information such as travel, horoscopes, stock prices and more.
  • Page 336 SYNC® Note: Every phone operates differently. While SYNC 911 Assist works with most cellular phones, some may have trouble using this feature. If a crash deploys an airbag (excludes knee airbags and rear inflatable safety belts [if equipped]) or activates the fuel pump shut-off, your SYNC equipped vehicle may be able to contact emergency services by dialing 911 through a paired and connected Bluetooth-enabled phone.
  • Page 337 SYNC® In the Event of a Crash Not all crashes deploy an airbag or activate the fuel pump shut-off (which would activate 911 Assist); however, if 911 Assist is triggered, SYNC tries to contact emergency services. If a connected phone is damaged or loses connection to SYNC, SYNC searches for, and tries to connect to, any available previously paired phone and tries to make the call to 911.
  • Page 338: Vehicle Health Report

    SYNC® Vehicle Health Report WARNING: Always follow scheduled maintenance instructions, regularly inspect your vehicle, and seek repair for any damage or problem you suspect. Vehicle Health Report supplements, but cannot replace normal maintenance and vehicle inspection. Vehicle Health Report only monitors certain systems that are electronically monitored by the vehicle and will not monitor or report the status of any other system, (i.e., brake lining wear).
  • Page 339 Certain versions or updates to Vehicle Health Report may also collect additional vehicle information. Ford may use the vehicle information it collects for any purpose. If you do not want to disclose your cellular phone number or vehicle information, do not run the feature or set up your Vehicle Health Report profile at www.SYNCMyRide.com.
  • Page 340 For more information, see SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you do not want Ford or its service providers to collect the vehicle travel information or other information identified in the Terms and Conditions, do not activate or use the service.
  • Page 341 SYNC® 3. Once you are connected to the service, follow the voice prompts to request the desired service, such as “Traffic” or “Directions”. You can also say “What are my choices?” to receive a complete list of available services from which to choose. 4.
  • Page 342 SYNC® If you miss a turn, SYNC automatically asks if you want the route updated. Just say, “Yes” when prompted and a new route will be delivered to your vehicle. Disconnecting from SYNC Services 1. Press and hold the phone button on the steering wheel. 2.
  • Page 343 SYNC® USING SYNC WITH YOUR MEDIA PLAYER You can access and play music from your digital music player over the vehicle’s speaker system using the system’s media menu or voice commands. You can also sort and play your music by specific categories, such as artists, albums, etc.
  • Page 344 SYNC® What’s Playing? At any time when a track is playing, you can press the voice icon and ask the system, “What’s playing?”. The system reads the metadata tags (if populated) of the playing track to you. Media Voice Commands Press the voice icon and, when prompted, say “USB”...
  • Page 345 SYNC® “USB” “Search song <name>” “Search track <name>” “Shuffle off” “Shuffle on” “Similar music” “What’s playing?” “<name>” is a dynamic listing, meaning that it could be the name of any desired group, artist, etc. Voice commands which are only available in folder mode. Voice commands which are not available until indexing is complete.
  • Page 346 SYNC® Voice command guide “Refine” This allows you to make your previous command more specific. For example, if you asked to search and play all music by a certain artist, you could then say “refine album” and choose a specific album from the list to view.
  • Page 347 SYNC® When you select: You can: SYNC USB: Press OK to access music Select Source plugged into your USB port. You can also plug in devices to charge them (if supported by your device). Once connected, the system indexes any readable media files. (The time required to complete this depends on the size of the media content being indexed.) If Autoplay is on, you can access media files...
  • Page 348 SYNC® When you select: You can: Media Settings Choose to shuffle or repeat your music and select your Autoplay settings. Once these selections are turned on, they remain on until turned off. Press SEEK to play the previous or next track. Note: Some digital media players require both USB and line in ports to stream data and music separately.
  • Page 349 SYNC® Accessing Your Play Menu This menu allows you to select and play your media by artist, album, genre, playlist, track, similar music or even to explore what is on your USB device. 1. Make sure that your device is plugged into the USB port and is turned on.
  • Page 350 SYNC® When you select: You can: Genres Sort indexed music by genre (category) type. SYNC lists the genres alphabetically in flat file mode. If there are more than 255, SYNC automatically organizes them into alphabetical categories. Press OK to select and then scroll to select the desired genre and press OK.
  • Page 351 SYNC® When you select: You can: Similar Music Play music similar to what is currently playing from the USB port. The system uses the metadata information of each song to compile a playlist for you. Press OK to select. The system creates a new list of similar songs and begins playing.
  • Page 352 SYNC® 3. Scroll until Bluetooth Devices appears. 4. Press OK and then scroll to select from: When you select: You can: Add Bluetooth Allows you to pair additional devices to the system. Device 1. Press OK to select and press OK again when Find SYNC appears in the display.
  • Page 353 SYNC® 3. Scroll until Advanced appears. 4. Press OK and then scroll to select from the following: When you select: You can: Have SYNC guide you via questions, helpful Prompts hints or ask you for a specific action. 1. Press OK to select and scroll to select between on or off.
  • Page 354 SYNC® When you select: You can: Application Download new software applications (if available) and then load the desired applications through your USB port. See the web site for more information. Exit the current menu. Return TROUBLESHOOTING Your SYNC system is easy to use. However, should questions arise, see the tables below.
  • Page 355 SYNC® Phone issues Issue Possible Possible solution(s) cause(s) • This is a • Go to the website to review SYNC is not able to download my phone-dependent your phone’s compatibility. • Try turning off the device, phonebook. feature, OR • Possible phone resetting the device or removing malfunction.
  • Page 356 SYNC® Phone issues Issue Possible Possible solution(s) cause(s) • This is a • Go to the website to review I am having trouble phone-dependent your phone’s compatibility. • Try turning off the device, connecting my feature, OR • Possible phone phone to SYNC.
  • Page 357 SYNC® USB and media issues Issue Possible Possible solution(s) cause(s) • Try turning off the device, I am having Possible device trouble malfunction. resetting the device or removing connecting my the device’s battery, then trying device. again. • Make sure you are using the manufacturer’s cable.
  • Page 358 SYNC® Vehicle Health Report and SYNC Services (Traffic, Directions and Information) issues Issue Possible Possible solution(s) cause(s) • Your account • This is a free feature, but you I received a text that the Vehicle may not be must first register online to use it. •...
  • Page 359 SYNC® Voice command issues Issue Possible Possible solution(s) cause(s) • You may be • Review the Phone voice SYNC does not understand what using the wrong commands and the Media voice I am saying. voice commands, commands at the beginning of their respective sections.
  • Page 360 SYNC® Voice command issues Issue Possible Possible solution(s) cause(s) • You may be • Review the phone voice SYNC does not understand or is using the wrong commands at the beginning of calling the wrong voice commands, the phone section. •...
  • Page 361 SYNC® AppLink issues Issue Possible Possible solution(s) cause(s) • Your device • Check the website for SYNC does not find any mobile may not support compatible devices and apps that are on the AppLink applications. • Make sure your device is my phone.
  • Page 362: Appendices

    SYNC® End User License Agreement (EULA) • You have acquired a device (“DEVICE”) that includes software licensed by Ford Motor Company and its affiliates (“FORD MOTOR COMPANY”) from an affiliate of Microsoft Corporation (“MS”). Those installed software products of MS origin, as well as associated media, printed materials, and “online”...
  • Page 363 Neither FORD MOTOR COMPANY nor its suppliers shall be liable for any damages arising out of errors in the speech recognition process.
  • Page 364 SOFTWARE after the date you obtain your initial copy of the SOFTWARE (“Supplemental Components”). If FORD MOTOR COMPANY or third party software and services suppliers provide or make available to you Supplemental Components and no other EULA terms are provided along with the Supplemental Components, then the terms of this EULA shall apply.
  • Page 365 DEVICE. UPGRADES AND RECOVERY MEDIA: If the SOFTWARE is provided by FORD MOTOR COMPANY separate from the DEVICE on media such as a ROM chip, CD ROM disk(s) or via web download or other means, and is labeled “For Upgrade Purposes Only” or For Recovery Purposes...
  • Page 366 For additional information, see http://www.microsoft.com/exporting/. TRADEMARKS: This EULA does not grant you any rights in connection with any trademarks or service marks of FORD MOTOR COMPANY, MS, Microsoft Corporation, third party software or service providers, their affiliates or suppliers.
  • Page 367 End user notice Microsoft® Windows® Mobile for Automotive Important Safety Information This system Ford SYNC™ contains software that is licensed to Manufacturer FORD MOTOR COMPANY by an affiliate of Microsoft Corporation pursuant to a license agreement. Any removal, reproduction, reverse engineering or other unauthorized use of the software from this system in violation of the license agreement is strictly prohibited and may subject you to legal action.
  • Page 368 Appendices General operation Voice Command Control Functions within the Windows Automotive-based system may be accomplished using only voice commands. Using voice commands while driving allows you to operate the system without removing your hands from the wheel. Prolonged Views of Screen Do not access any function requiring a prolonged view of the screen while you are driving.
  • Page 369 Appendices Let Your Judgment Prevail Any navigation features are provided only as an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations. Any such feature is not a substitute for your personal judgment. Any route suggestions made by this system should never replace any local traffic regulations or your personal judgment or knowledge of safe driving practices.
  • Page 370: Scheduled Maintenance

    Parts installed at your dealership carry a nationwide 12-month or 12000-mile (20000 kilometers) parts and labor limited warranty. If you do not use Ford authorized parts they may not meet our specifications and depending on the part, it could affect emissions compliance.
  • Page 371 Ford Motor Company has recommended maintenance intervals for various parts and component systems based upon engineering testing. Ford Motor Company relies upon this testing to determine the most appropriate mileage for replacement of oils and fluids to protect your vehicle at the lowest overall cost to you and recommends against maintenance schedules that deviate from the scheduled maintenance information.
  • Page 372 It is critical that systems are flushed only with new fluid that is the same as that required to fill and operate the system, or using a Ford-approved flushing chemical. Owner Checks and Services Certain basic maintenance checks and inspections should be performed every month or at six month intervals.
  • Page 373 In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly. This can help identify potential issues and prevent major problems. Ford Motor Company recommends the following multi-point inspection be performed at every scheduled maintenance interval to help make sure your vehicle keeps running great.
  • Page 374 Scheduled Maintenance 2014 Police (pol) Owners Guide gf, 2nd Printing, September 2013 USA (fus)
  • Page 375: Normal Scheduled Maintenance And Log

    Scheduled Maintenance NORMAL SCHEDULED MAINTENANCE AND LOG Intelligent Oil-Life Monitor® Your vehicle is equipped with an Intelligent Oil-Life Monitor that determines when the engine oil needs to be changed based on how your vehicle is used. By using several important factors in its calculations, the monitor helps reduce the cost of owning your vehicle and reduce environmental waste at the same time.
  • Page 376 Scheduled Maintenance Normal scheduled maintenance At every oil change Change engine oil and filter. interval as indicated by Rotate tires, inspect tire wear and measure the information display tread depth. Perform multi-point inspection (recommended). Inspect automatic transmission fluid level (if equipped with dipstick).
  • Page 377 Scheduled Maintenance Other maintenance items Every 20000 miles Replace cabin air filter (if equipped). (32000 km) Every 30000 miles Replace climate-controlled (heated and (48000 km) cooled) seat filter Replace engine air filter. At 100000 miles Change engine coolant. (160000 km) Every 100000 miles Replace spark plugs.
  • Page 378 Scheduled Maintenance Maintenance Schedule Log EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS...
  • Page 379 Scheduled Maintenance EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE...
  • Page 380 Scheduled Maintenance EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE...
  • Page 381 Scheduled Maintenance SPECIAL OPERATING CONDITIONS If you operate your vehicle primarily in any of the following conditions, you need to perform additional maintenance as indicated. If you occasionally operate your vehicle under any of these conditions, it is not necessary to perform the additional maintenance. For specific recommendations, see your dealership service advisor or technician.
  • Page 382 Scheduled Maintenance Extensive idling or low-speed driving for long distances as in heavy commercial use (such as delivery, taxi, patrol car or livery) As required Change engine oil and filter as indicated by the information display and perform services listed in the Normal Scheduled Maintenance chart.
  • Page 383 Scheduled Maintenance Police interceptor equipped with an engine idle hour meter Inspect frequently, Replace cabin air filter (if equipped). service as required Every 5000 miles Inspect the brake system. (8000 km) Lubricate control arm and steering ball joints if equipped with grease fittings. Rotate tires, inspect tires for wear and measure tread depth.
  • Page 384 Scheduled Maintenance Engine idle hour meter calculation: Idle hours x 33 = miles (kilometers) equivalency Miles (kilometers) driven + miles (kilometers) equivalency = oil change interval Example: When the odometer has accumulated 3000 miles (4800 kilometers) and the idle meter shows 61 hours, a 5000 mile (8000 kilometer) oil change interval has been reached: 3000 road miles (4800 road kilometers) + (61 idle hours x 33 miles [53 km]/idle hour) = 5013 miles (8067 kilometers).
  • Page 385 Scheduled Maintenance Special Operating Condition Log EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#:...
  • Page 386 Scheduled Maintenance EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE...
  • Page 387 Ford Motor Company, however, urges you to have all recommended maintenance services performed at the specified intervals and to record all vehicle service.
  • Page 388 Scheduled Maintenance Engine Coolant Change Log EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#:...
  • Page 389: Index

    Index 911 Assist™ ......334 Anti-lock brake system (see Brakes) ......150 Anti-theft system arming the system ....75 disarming a triggered system ..75 ABS (see Brakes) .....150 Audio system Accessing call history/phone Single CD ........306 book during active call .....324 Audio system (see Radio) ..306 Accessing your media menu Automatic transmission ....140 features ........345...
  • Page 390 Index Ford Extended Service Plan ..........301 Getting roadside assistance ...188 Capacities for refilling fluids ..293 Getting the service you Cargo management system ..167 need .........193 CD ..........306 Ordering additional owner’s literature .........199 CD player ........304 Utilizing the Cell phone use ......16 Mediation/Arbitration Program ........197...
  • Page 391 Index idle speed control ....230 trip/reset button .....102 lubrication specifications ..293 Fuses ........201–202 refill capacities ......293 service points ....215, 217 Engine block heater ....127 Gas cap (see Fuel cap) ....133 Engine oil Gauges .........95 checking and adding ....219 odometer .........102 dipstick ........219 trip odometer ......102 filter, specifications ....298...
  • Page 392 Index Joining two calls Motorcraft® parts .....248, 298 (multiparty/conference call) ..324 Jump-starting your vehicle ..190 Octane rating ......131 Keys ..........68 positions of the ignition ..124 Pairing other phones ....321 Pairing your phone for the first time ........320 Lamps Parking brake ......150 bulb replacement specifications chart ....246 Parts...
  • Page 393 Index for children .......24 Occupant Classification Sensor ........50 Radio ..........306 safety belt maintenance ...44 Single CD ........306 seat belt maintenance ....44 Radio reception ......304 warning light and chime ..41 Rear view camera display ..155 Safety restraints - Rear window defroster .....110 LATCH anchors ......28 Receiving a text message ..327 Safety seats for children ....24...
  • Page 394 Index Starting a flex fuel vehicle ..126 Traction control ......151 Starting your vehicle ..124, 126 Traffic, Directions and jump starting ......190 Information ........339 Steering wheel ......76 Transaxle controls ........76 fluid, refill capacities ....293 tilting .........76 lubricant specifications ..293 Supplemental Restraint System (SRS) (see airbags) ....48 Transmission fluid, checking and adding...
  • Page 395 Index Windows checking and adding power .........89 fluid ........229–230 rear wiper/washer .....81 replacing wiper blades ...232–233 Windshield washer fluid and Wrecker towing ......182 wipers ..........80 2014 Police (pol) Owners Guide gf, 2nd Printing, September 2013 USA (fus)

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