Troubleshooting - RCA RC5500P User Manual

Digital video disc player
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Troubleshooting

Troubleshooting
Common Problem
No Power
Power turns itself off
Play fails to start, even
when PLAY is pressed
Play commences but then
stops immediately
No picture
Picture is distorted during
forward and reverse scan
No sound or distorted sound
No operations can be
performed with remote
Solution
Insert the power cord's plug securely into the outlet and the cord's AC IN plug to
the AC IN connector on the back of the player.
The power is automatically turned off after approx 30 minutes have elapsed in
the stop mode (auto power-off feature). Turn power back on.
Ensure that the disc is installed with the label side facing up.
This player plays only DVD discs, Audio CDs and Video CDs.
The disc is dirty. Clean it.
Condensation has formed. Allow player to dry out.
Ensure that the equipment is connected properly.
Turn on the TV's power.
Ensure that the input setting for the TV is correct.
The picture will be somewhat disturbed at these times. This is normal.
Ensure that the equipment is connected properly.
Ensure that the input settings and the volume adjustment for the TV
and/or receiver are correct.
No sound is heard during still, frame advance, or slow-motion play.
Make sure you have connected the correct SURROUND OUT jacks to a
receiver or television. Be sure to setup the player for these jacks using the
Surround Sound menu.
Check the batteries in the remote. May need replacing.
Operate the remote control at a distance of no more than 20 feet.
Remove any obstacles between the remote and the DVD player or
other component.
Remote may need to be reprogrammed for DVD player. Hold down
DVD button and enter 078.
Remote may need to be reprogrammed to operate other components after
batteries have been changed.
Remove batteries and hold down one or more buttons for several
minutes to drain the microprocessor inside the remote to reset it.
Reinstall batteries and try remote again.
Reference 64

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