In Case Of Difficulty - AT&T E2116 User Manual

To purchase a headset, visit us on the web at www.telephones.att.com or call Advanced
American Telephones at 1-800-222-3111.
Once you have a compatible 2.5mm headset, locate the headset jack on the
Connect the plug on the headset cord to the jack (under a small rubber flap) on the cordless
handset. The plug should fit securely. Do not force the connection.
NOTE:
Whenever a compatible headset is connected to the cordless handset, the microphone on the
handset will be muted. This is done to limit the effect of background noise.

In Case of Difficulty

If you have difficulty operating your phone, the suggestions below should solve the problem. If you still
have difficulty after trying these suggestions, visit us on the web at www.telephones.att.com or call
Advanced American Telephones at 1-800-222-3111.
The phone doesn't work at all
• Make sure the power cord is plugged in.
• Make sure the telephone line cord is plugged firmly into the base unit and the telephone
wall jack.
• Make sure the batteries are properly charged. If you get a BATTERY LOW message or
indication, the battery needs charging.
No dial tone
• First try all the suggestions above.
• If you still don't hear a dial tone, disconnect the base unit from the telephone jack and connect
a different phone. If there is no dial tone on that phone either, the problem is in your wiring or
local service. Contact your local telephone company.
You get noise, static, or a weak signal even when you're near the base unit
• Household appliances plugged into the same circuit as the base unit can sometimes cause
interference. Try moving the appliance or the base unit to another outlet.
You get noise, static, or a weak signal when you're away from the base unit
• You may be out of range. Either move closer to the base, or relocate the base unit.
• The layout of your home may be limiting the range. Try moving the base unit to another
position.
The handset does not ring when you receive a call
• Make sure you have the ringer activated. Refer to the section on Handset Ringer
Style/Battery Save in this user's manual.
• Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack.
Make sure the power cord is plugged in.
• You may be too far from the base unit.
• You may have too many extension phones on your telephone line to allow all of them to ring.
Try unplugging some of the other phones.
You hear other calls while using your phone
handset.
E2116 (M/B)