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MIC IP ultra 7100i │ MIC IP starlight 7100i
The image on the screen flickers.
The image on the screen is distorted.
No video.
Picture is dark.
Background is too bright to see
subject.
"High Shock Event" appears in
English in the middle of the OSD until
the camera is reset.
Bosch Security Systems
Does the camera face directly into the sun or
fluorescent lighting? If so, reposition camera.
Is the power frequency set properly in sync? If the
power frequency is not set correctly, the line lock
synchronization mode cannot be used. Set the
synchronization mode to INT. (NTSC Model power
frequency in LL mode: 60 Hz.)
– Check that the mains power to the power supply is
on.
– For IP-enabled cameras: Check to see if you have a
web page.
If you do, then try cycling the camera's power off and
on.
If you do not, then you may have the wrong IP
address. Use Configuration Manager to identify the
correct IP address.
If O.K., then:
– Check that there is 24 V output from the
transformer.
If O.K., then:
– Check the integrity of all wires and mating
connectors to the camera.
– Check that the Gain Control is set to High.
If O.K., then:
– Check that the Auto Iris Level is set to the
appropriate level.
If O.K., then:
– Check that the maximum Ethernet cable distance
has not been exceeded.
If O.K., then:
– Restore all camera settings.
Turn on backlight compensation.
The camera experienced a high shock event.
–
Check the integrity of the mechanical parts and
the screws (especially on the yoke arms).
–
If there is obvious and severe damage, stop using
the camera and contact your Bosch Service
Center for assistance.
–
If no damage is evident, complete one of the
following steps:
a) Cycle the power on the camera.
b) Send command AUX OFF 65 to remove the
OSD message.
–
If IVA is configured on your camera, the OSD
message may interfere with IVA operation.
User Manual
Troubleshooting | en
77
2020-07 | 1.2 |
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