Jeep GRAND CHEROKEE L 2023 Owner's Manual page 311

WARNING!
Never place anything on or near the vehicle's

operable network and GPS antennas. You
could prevent operable network and GPS
signal reception, which can prevent your
vehicle from placing an emergency call. An
operable network and GPS signal reception is
required for the SOS Call system to function
properly.
The SOS Call system is embedded into the

vehicle's electrical system. Do not add after-
market electrical equipment to the vehicle's
electrical system. This may prevent your
vehicle from sending a signal to initiate an
emergency call. To avoid interference that can
cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile
radio, CB radio, data recorder, etc.) to your
vehicle's electrical system or modify the
antennas on your vehicle. IF YOUR VEHICLE
LOSES BATTERY POWER FOR ANY REASON
(INCLUDING DURING OR AFTER AN ACCI-
DENT), THE JEEP® CONNECT FEATURES,
APPS AND SERVICES, AMONG OTHERS, WILL
NOT OPERATE.
Modifications to any part of the SOS Call

system could cause the air bag system to fail
when you need it. You could be injured if the
air bag system is not there to help protect you.
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in Mexico
may not answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any
of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The overhead console lights located within the

ASSIST and SOS buttons will continuously illumi-
nate red.
The Device Screen will display the following

message "Vehicle device requires service.
Please contact an authorized dealer."
An In-Vehicle Audio message will state "Vehicle

device requires service. Please contact an
authorized dealer."
WARNING!
Ignoring the overhead console light could

mean you will not have SOS Call services. If
the overhead console light is illuminated, have
an authorized dealer service the SOS Call
system immediately.
IN CASE OF EMERGENCY
The Occupant Restraint Control module turns on

the air bag Warning Light on the instrument panel
if a malfunction in any part of the system is
detected. If the Air Bag Warning Light is illumi-
nated, have an authorized dealer service the
Occupant Restraint Control system immediately.
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC's control may prevent or stop the
SOS Call system operation. These include, but are not
limited to, the following factors:
The ignition is in the OFF position

The vehicle's electrical systems are not intact

The SOS Call system software and/or hardware

are damaged during a crash
The vehicle battery loses power or becomes

disconnected during a vehicle crash
LTE (voice/data) or 4G (data) network and/or

Global Positioning Satellite signals are unavail-
able or obstructed
Equipment malfunction at the SOS operator facility

Operator error by the SOS operator

LTE (voice/data) or 4G (data) network congestion

(Continued)
Weather

Buildings, structures, geographic terrain, or

tunnels
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WARNING!
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