Printronix L5020 User Manual
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Printronix L5020 User Manual

Printronix L5020 User Manual

Printronix l5020: users manual
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User's Manual
The Printronix L5020 Multifunction Printer

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Summary of Contents for Printronix L5020

  • Page 1 User’s Manual The Printronix L5020 Multifunction Printer...

  • Page 2: Consumables Information

    For the best possible performance of your Printronix printer, always use Genuine Printronix parts and consumables. For the name of your nearest Printronix full service distributor, call: United States (800) 733-1900 or (714) 368-2300...
  • Page 3 L5020 Multifunction Printer User’s Manual 706592-001C...

  • Page 4: Software License Agreement

    The term “Software Product” includes the Software resident in the printer and its documentation. The Software Product is licensed (not sold) to you, and Printronix, Inc. either owns or licenses from other vendors who own, all copyright, trade secret, patent and other proprietary rights in the Software Product.
  • Page 5 Software Product and printer. Limited Software Product Warranty Printronix, Inc. warrants that for ninety (90) days after delivery, the Software will perform in accordance with specifications published by Printronix, Inc. Printronix, Inc. does not warrant that the Software is free from all bugs, errors and omissions.
  • Page 6 CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. 3. Printronix, Inc. will not be liable for any loss or damage caused by delay in furnishing a Software Product or any other performance under this Agreement.

  • Page 7: Communication Notices

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Printronix is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by any unauthorized changes or modifications to this equipment.
  • Page 8 Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Printronix cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-Printronix option cards.
  • Page 9 Anmerkung: Um die Einhaltung des EMVG sicherzustellen sind die Geräte, wie in den Handbüchern angegeben, zu installieren und zu betreiben. This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to European Standard EN 55022.

  • Page 10: Trademark Acknowledgements

    IBM, OS/2, and Proprinter are registered trademarks, PC-DOS and IPDS are trademarks of International Business Machines Corporation. IGP, LaserLine, LinePrinter Plus, PGL, PSA, and Printronix are registered trademarks, and FlashFusion is a trademark of Printronix, Inc. MS-DOS and Windows are registered trademarks of Microsoft Corporation.
  • Page 11 This product uses Intellifont Scalable typefaces and Intellifont technology. Intellifont is a registered trademark of Agfa Division, Miles Incorporated (Agfa). CG, Garth Graphic, Intellifont, and Type Director are registered trademarks, and Shannon and CG Triumvirate are trademarks of Agfa Division, Miles Incorporated (Agfa). CG Bodoni, CG Century Schoolbook, CG Goudy Old Style, CG Melliza, Microstyle, CG Omega, and CG Palacio are products of Agfa Corporation.
  • Page 12 Printronix, Inc. makes no representations or warranties of any kind regarding this material, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Printronix, Inc. shall not be held responsible for errors contained herein or any omissions from this material or for any damages, whether direct, indirect, incidental or consequential, in connection with the furnishing, distribution, performance or use of this material.

  • Page 13: Table Of Contents

    Emulations ...24 Fonts And Forms...25 2 Initial Setup ... 27 Installation Overview ...27 Loading Paper ...28 Powering On The Printer ...31 Power Paper Stacker (Option)...33 Control Panel Commands ...34 Using The Control Panel ...35 Liquid Crystal Display (LCD) ...36 Function Keys ...37 3 Printer Configuration...
  • Page 14 Font Memory Menu (Not In PCL 5 Emulation) ...85 Test Print Menu ...89 Print Statistics Menu ...90 Maintenance Menu ...91 Virtual Printer Menu ...92 Loading Flash Memory (If Equipped) ...93 The lasr2fls Utility Program ...94 Downloading Into Flash Memory ...96 4 Consumables Replacement ...
  • Page 15 5 Scheduled Maintenance ... 135 Maintaining Print Quality...135 Maintenance Tools...136 Service Level Page Counts...136 Clearing Service Level Messages...138 Maintenance Schedules ...138 Cleaning Schedule ...138 Replacement Schedule ...139 Tech Service Maintenance Level Kits ...140 General Cleaning...145 Vacuuming ...145 Transfer Charger...149 Cleaning The Chargers ...153 Cleaning The Fuser Unit Cover Glass ...158 Major Cleaning ...163 Cleaning Unit...163...
  • Page 16 Table of Contents Level F Maintenance - 900,000 Pages (Service) ...199 Level G Maintenance - 1,200,000 Pages (Service) ...200 Level H Maintenance - 2,400,000 Pages (Service)...201 Level D Maintenance Kit - 300,000 Pages (Service) .203 Level E Maintenance Kit - 600,000 Pages (Service)...204 Level F Maintenance Kit - 900,000 Pages (Service)...205 Level G Maintenance Kit - 1,200,000 Pages (Service)206 Level H Maintenance Kit - 2,400,000 Pages (Service)207...

  • Page 17: Introduction

    Introduction About This Manual This manual explains how to use your printer. Safety Notices And Special Information For your safety and to protect valuable equipment, it is very important that you read and comply with all information highlighted under the following special headings:...

  • Page 18: Important Safety Precautions

    The operator-accessible power switch does not shut off all power to the printer. You must unplug the power cord to shut off all power to the printer. The power outlet must be near the equipment and easily accessible.
  • Page 19 Do not place the power cord under any carpet. Do not lean on or put heavy objects on top of the printer. Turn off the power immediately if the printer emits an unusual noise or smell.

  • Page 20: Components And Labels

    Chapter 1 Components And Labels Components And Labels Rear of Printer Legend: Control Panel CAUTION Figure 1: Front and Rear Views Front of Printer...
  • Page 21 Safety Notices And Special Information Legend: CAUTION WARNING Figure 2: Safety Labels Behind Front Upper Doors...
  • Page 22 Chapter 1 Components And Labels Legend: Main Charger Toner Cartridge Control Panel Paper Feed Tractor Developing Unit Waste Toner Recovery Unit Flash Power Supply Transport Unit Scuff Roller 10) Fuser Unit 11) Cleaning Unit Figure 3: Printer Components...
  • Page 23 Safety Notices And Special Information Legend: Power Switch Diagnostic Port Optional Coax/Twinax Port Serial Port 232/422 ToggleSwitch Parallel Port Figure 4: Power Switch and Printer Interfaces...

  • Page 24: About The Printer

    Serial and parallel interfaces • Coax/Twinax interface (optional) • Power stacker (optional) Emulations Your printer comes equipped with the Printronix emulation software (which emulates an impact printer). Printronix LinePrinter Plus includes the following printer protocols: • P-Series • P-Series XQ •...

  • Page 25: Fonts And Forms

    Printronix LinePrinter Plus provides portrait and landscape image orientation. Automatic 1-up, 2-up, 4-up, and gray bar overprinting are also provided. The emulation also offers optional proportional (scalable) fonts. The following optional emulations are also available: ® ® • /PGL •...
  • Page 26 Chapter 1 About The Printer...

  • Page 27: Initial Setup

    The installation and setup of your printer should be performed by a service provider trained and authorized by Printronix. Your service provider is also responsible for doing a preinstallation site survey, unpacking the printer, connecting the power and host data cables, and installing the first set of consumable items in the printer.

  • Page 28: Loading Paper

    Do the following steps whenever top-of-form must be reset (after clearing a paper jam, loading new paper, etc.). NOTE: You do not need to power off the printer power to replace paper. If you leave the printer on and replace the paper it will resume printing where it left off when you put it on line.
  • Page 29 tractors; a paper jam sensor will detect a paper jam if the paper is pushed too far. 5. Close the left tractor gate. Legend: Tractor Pins Tractor Lock Tractor Gate 6. Move the right tractor until its pins line up with the holes in the right edge of the paper, put the paper on the pins, then close the right tractor gate.
  • Page 30 9. If you are reloading paper following a “PAPER EMPTY” message with the printer power on, press ONLINE to place the printer online. The printer automatically sets the physical top of...

  • Page 31: Powering On The Printer

    2. Route all cables through the hole in the bottom of the cabinet and secure them with the strain relief. 3. Make sure the printer is plugged into the appropriate power source, the interface cables are connected, and the host computer is on.
  • Page 32 Chapter 2 Powering On The Printer 5. Turn on the printer by setting the power switch to | (on). When you power on the printer, the following occurs: a. The printer reads the emulation boot file and displays the message: H0: TEST HARDWARE PLEASE WAIT...

  • Page 33: Power Paper Stacker (Option)

    Power Paper Stacker (Option) Legend: Heavy Mode/Light Mode Switch Stacker Cover Figure 6: Power Paper Stacker...

  • Page 34: Control Panel Commands

    Chapter 2 Power Paper Stacker (Option) The L5020 Paper Stacker works with a specially designed basket. The stacker can stack any paper in the following weight and width ranges: Weight: 8 to 44 lbs/ream (68 to 165 g/m fanfold. Width: 7 to 17.5 inches (178 to 445 mm) edge to edge.

  • Page 35: Using The Control Panel

    The LCD, status indicators, and function keys are described in the following sections. Liquid Crystal Display (LCD) The liquid crystal display (LCD) displays messages, printer operating status, configuration options, and error codes. Status Indicators The status indicators display the current operational status of the printer.

  • Page 36: Line Sync

    JOB IN PROCESS lights continuously. JOB IN PROCESS does not light when the printer is not processing data, no data exists in the buffer, and the printer is not receiving data. STAND BY...

  • Page 37: Function Keys

    When pressing the keys, a “beep” verifies contact. The function keys permit you to configure the options of the printer. You can access these options via a structured menu which is displayed on the LCD. To navigate through the options, use the UP, DOWN, NEXT, and PREV keys.

  • Page 38: Clear Key

    Chapter 2 Using The Control Panel When the printer is in an error state, pressing ONLINE in any level of the configuration menu causes the printer to re-display the fault message. CLEAR Key In the fault state, press the CLEAR key to clear errors and reset the printer to the offline state (if all errors are cleared).

  • Page 39: Enter Key

    Function Keys To start downloading files to the printer, hold down the ONLINE + PAGE EJECT keys while the power is cycling. See page 93 for more information. When the JOB IN PROCESS status indicator is not lit or flashing, PAGE EJECT has no effect.

  • Page 40: Cancel Key

    Chapter 2 Using The Control Panel CANCEL Key The CANCEL key performs the following functions when the printer is offline: • Cancels the current page in process • Cancels any pages queued to print but not yet printed • Cancels any input data not yet processed •...

  • Page 41: Printer Configuration

    Unlocking And Locking The Configuration Menu In order to configure the printer with the control panel, you need to unlock the ENTER key, which is in a locked state by default. The locked state secures your configuration, preventing alteration.

  • Page 42: Unlocking The Configuration Menu

    Locking The Configuration Menu Step 1. At any place within the menu, you can re-lock the ENTER key. 2. Place the printer online. The second line of the LCD varies, depending on which emulation is loaded in the printer memory.
  • Page 43 The example shown configures the printer for a form length of 12 inches. Follow these guidelines to move through all of the configuration menus.

  • Page 44: Printing The Current Configuration

    We recommend that you print and store your configurations for future reference. The printout provides a list of the parameters you set when you configured the printer. Each parameter is defined later in the chapter. NOTE: Whenever you make changes to your configuration parameters, be sure to print the configuration and save it for future reference.
  • Page 45 12. Lock the ENTER key. 13. Do one of the following to save your changes: • To temporarily save the changes (until the printer is turned off), place the printer online. • To permanently save the changes, see the following section.

  • Page 46: Factory Settings

    Printer Configuration Factory Settings The following table lists the factory set configuration defaults. These values are available for loading at any time, and are maintained in the printer until a new configuration is loaded. Paper Control Image Width Form Length...
  • Page 47 Host Interface Centronics Data Bit 8 Paper Inst Line Data Polarity Strobe Polarity ACK Polarity Busy Polarity Slct Polarity Fault Polarity Paper Inst Pol PE Polarity NFAULT/PE Ctl Dataproducts Data Bit 8 Paper Inst Line Data Polarity Strobe Polarity Data Req Pol Ready Polarity Online Polarity Paper Inst Polarity...
  • Page 48 Chapter 3 Printer Configuration Data Bits Stop Bits Parity DTR Function RTS Function DTR Polarity RTS Polarity Buffer Size Number Buffers FIFO Trigger Diagnostic Series 1 Poll Series 1 Delay Series 1 Idle Miscellaneous Panel Key Sound Alarm Power-up State...
  • Page 49 Max Cache Memory Max Cache Size Max Cached Char Max Fonts Loaded Font Weight Standard Chars. Bold Chars. Extra Bold Chars. Installed Fonts Virtual Printer Virtual Printer Factory Settings File 1 File 1 300 KBytes 200 KBytes 900 Characters 01 KBytes...

  • Page 50: Changing Printer Configurations

    From this printout, determine which parameters you need to change for the printer to operate correctly with the host computer, or your specific applications. To change printer settings such as paper length, emulation, and...
  • Page 51 12. Lock the ENTER key. 13. Do one of the following to save your changes: • To temporarily save the changes (until the printer is turned off), place the printer online. • To permanently save the changes, see the following section.

  • Page 52: Saving New Configurations

    IMPORTANT If you do not save your configuration, all of the new values will be lost when you turn off the printer. You can save up to eight different configuration sets to meet eight unique print job requirements. For example: Config.

  • Page 53: Save Configuration

    Configuration 0 is a factory-preset configuration that cannot be changed or saved. Perform the following steps to save a new configuration: Step 1. Place the printer offline. 2. Unlock the ENTER key. 3. Scroll through the menu until you reach the appropriate menu.
  • Page 54 STAND BY light flashes, and this message appears: 9. Lock the ENTER key. 10. Place the printer online (LCD depends on printer emulation). NOTE: To make the new printer configuration active at power-up, select the configuration as the “Power-Up Config.” Press LCD Message...

  • Page 55: Configuration Menus

    Serial Delete Config. Power-up Config. Protect Configs. Test Print Print Statistics (page 89) (page 90) Test Pattern System Memory Printer Life No. of Pages Start Test Virtual Printer (page 92) Empty (or any other emulation currently loaded in the printer.

  • Page 56: Paper Control Menu

    Chapter 3 Printer Configuration Paper Control Menu Paper Control Image Width Form Length 2.0 inches 2.1 inches 2.2 inches Inch Select* 6 LPI Select 14.6 inches* 14.7 inches Length in Length at 6LPI Inches* 1.0 inches Range=6 to 144 1.5 inches Default=66* 2.0 inches...
  • Page 57 Ver. Image Hor. Image Shift Shift -100/100 inches -100/100 inches -99/100 inches -99/100 inches -98/100 inches -98/100 inches 0/100 inches* 0/100 inches* 100/100 inches 100/100 inches Paper Type Standard* Synthetic Paper Control Menu Fanfold Output Into Stacker* Bypass Stacker Reprint on Toner Fault Enable*...
  • Page 58 (at six lines per inch). • Auto Select (the default). The printer uses the current setting of the “Form Length” parameter to find the best physical paper length within the valid range, and then uses that value. If the...
  • Page 59 The allowable range is from 1 to 254. The default is 3. Reprint On Fault Reprint on Fault enables (default) or disables automatic reprinting after a fault condition occurs. If Confirm is selected, the printer displays a message asking if you want to reprint. Paper Control Menu...
  • Page 60 Chapter 3 Printer Configuration Paper Type Paper Type allows you to set the printer for either standard or synthetic paper. The default is Standard; use this setting for most types of media. Use the Synthetic setting for special types of media such as plastic cards.

  • Page 61: Mode Menu

    “Mode” refers to the emulation software that you use. Your printer comes equipped with the Printronix LinePrinter Plus emulation software (which emulates an impact printer). The IGP/PGL, IGP/ VGL, PhoenixPage PCL5 , and IPDS software emulations are available as options.

  • Page 62: Config. Control Menu

    Chapter 3 Printer Configuration When you turn on the printer, it reads the Flash memory as part of its initialization, to determine what emulations are installed. Based on this information, the printer then creates the appropriate selections on the Mode menu. During power-up, the printer also loads the power-up set of configuration values.
  • Page 63 NOTE: If the “Protect Save CFG” option is enabled, the new configuration is not saved unless the existing configuration has been deleted. Print Configuration Print configuration allows you to output a listing of various stored printer configuration parameters. You can print the following configurations: • Current •...
  • Page 64 Power-Up Configuration Power-up configuration allows you to specify one of nine (0-8) configurations to be used upon printer power-up. The factory default for power-up is configuration 0. Protect Save CFG The Protect Save CFG (protect saved configuration) option allows you to specify whether or not a new configuration should “overwrite”...

  • Page 65: Host Interface Menus

    Serial (RS-232 or RS-422) NOTE: In addition to the software configuration for the serial interface, a toggle switch on the right side of the printer (adjacent to the RS-232/422 connector) must be set for either RS-232 or RS-422. The location of the RS-232/422 toggle switch is shown on page 218.

  • Page 66: Centronics Parameters

    Chapter 3 Printer Configuration Centronics Parameters Host Interface Centronics Dataproducts Data Bit 8 Paper Inst Line Enable* Disable* Disable Enable Busy Polarity Slct Polarity Standard* Standard* Inverted Inverted NFAULT/PE Act Together* Act Separate Serial Data Polarity Strobe Polarity ACK Polarity...
  • Page 67 (i.e., enough time has elapsed for the data lines to stabilize). The data strobe signal forces the printer to read the data lines into its input buffer.
  • Page 68 This parameter must be set to match the Busy signal polarity of your host computer. When the printer is busy and is not ready to receive more data, it sends a Busy signal to the host computer. Slct (Select) Polarity Values: Standard (default) or Inverted.
  • Page 69 This parameter must be set to match the PE signal polarity of your host computer. During printing, if a paper out, paper jam, or cover open error occurs, the printer sends a Paper Empty (PE) signal to the host telling it not to send any more data. NFAULT/PE Ctl Values: Act Together (default) or Act Separate.

  • Page 70: Dataproducts Parameters

    Chapter 3 Printer Configuration Dataproducts Parameters Host Interface Centronics Dataproducts Data Bit 8 Enable* Disable Strobe Polarity Data Req Pol Standard* Standard* Inverted Inverted Serial Paper Inst Data Polarity Line Disable* Standard* Enable Inverted Ready Polarity Online Polarity Paper Inst Pol...
  • Page 71 (i.e., enough time has elapsed for the data lines to stabilize). The data strobe signal forces the printer to read the data lines into its input buffer.
  • Page 72 Values: Standard (default) or Inverted. This parameter must be set to match the Ready signal polarity of your host computer. When the printer is ready to receive data, it sends a Ready signal to the host. Online Polarity Values: Standard (default) or Inverted.

  • Page 73: Serial Parameters (Rs-232 And Rs-422)

    Serial Parameters (RS-232 And RS-422) Host Interface Centronics Dataproducts Data Bits Stop Bits 8 Bits* 1 Bit* 7 Bits 2 Bits 6 Bits 5 Bits DTR Polarity RTS Polarity Normal* Normal* Inverted Inverted Diagnostic Series 1 Poll None* Transmit Test Loopback Test Serial Parameters (RS-232 And RS-422) Serial...
  • Page 74 ETX/ACK The ETX/ACK protocol enables the flow of communication to the printer by sending a block of data, and ending the block with an End of Text (ETX) signal. When the printer receives the ETX signal, it acknowledges the signal, thereby indicating it has received the entire block of data.
  • Page 75 ENQ/ACK The ENQ/ACK protocol enables the flow of communication to the printer by sending a block of data, and ending the block with an Enquiry (ENQ) signal. When the printer receives the ENQ signal, it acknowledges the signal, thereby indicating it has received the entire block of data.
  • Page 76 Chapter 3 Printer Configuration After a pause called the poll delay, the printer replies to the host by sending the appropriate response character. (See preceding table.) During a poll delay, if the printer receives another poll character, the printer merely discards it. However, if a transition (from buffer...
  • Page 77 Data Terminal Ready (DTR) signal to the host computer. DTR is a status signal that the printer sends to the host to indicate whether or not the printer is ready to receive data.
  • Page 78 Request to Send (RTS) signal to the host computer. RTS is a status signal that the printer sends to the host to indicate whether or not the printer is ready to receive data.
  • Page 79 Values: None, 1, 4, 8, or 14 (default). You can specify how many bytes the First In, First Out (FIFO) input buffer stores before the bytes are sent to the printer’s data buffer. Diagnostic Values: None (default), Transmit, or Loopback.
  • Page 80 0+ Msec. This parameter selects the Series 1 delay time, in milliseconds, that the printer waits prior to sending the Series 1 response to the host. NOTE: This parameter is used only with the SERIES 1, 1 CH and SERIES 1, 2 CH protocols.

  • Page 81: Miscellaneous Menu

    Disable Etc. Panel Key Sound Panel key sound allows you to configure the printer to beep when you press a key (switch). The default setting is On. Alarm Alarm allows you to configure the printer to beep when a printer fault condition occurs.
  • Page 82 The default setting is Online. Hex Dump Mode Hex dump mode allows you to place the printer into the “hex dump” mode, in which the printer outputs a hexadecimal data stream. The purpose of hex dump mode is to see exactly what data is received by the printer, in order to debug forms, for example.
  • Page 83 Miscellaneous Menu If a fault occurs while printing a hex dump, the printer reverts to the normal fault state. When the fault is cleared, the printer resumes printing the hex dump (either a partial line with a form feed, or nothing at all).
  • Page 84 Optimize And Reboot Reclaims flash memory space from deleted flash files. After pressing ENTER, wait for the printer to reboot. Print File List Prints a summary of the files stored in flash memory and several...

  • Page 85: Font Memory Menu (Not In Pcl 5 Emulation)

    Font Memory Menu (Not In PCL 5 Emulation) Font Memory Max Char Max Cache Memory Memory 50 Kbytes 50 Kbytes 100 Kbytes 100 Kbytes 150 Kbytes 150 Kbytes 300 Kbytes* 200 Kbytes* 900 Kbytes 900 Kbytes Max Fonts Font Weight Loaded 1 font 2 fonts...
  • Page 86 2. Change the power-up configuration to match the configuration you just saved. See the Config. Control menu option “Power-up Configuration” on page 64. 3. Turn the printer power off and then on again. Max Char Memory The Maximum Character Memory option specifies the size of the largest character that can be printed.
  • Page 87 The font cache stores bitmaps that are created on demand from the font outlines stored in Flash memory. The cache allows the printer to print scalable fonts at optimum speed.
  • Page 88 Chapter 3 Printer Configuration The allowable range is 1 KBytes to 20 KBytes, in 1-KByte increments. The default value for this parameter is 1 KBytes. Max Fonts Loaded The Maximum Fonts Loaded option specifies the number of scalable font outlines that can be concurrently loaded into RAM in the printer.

  • Page 89: Test Print Menu

    (This is identical to pressing the TEST key on the control panel.) To stop a continuous test print, press ENTER when this option is displayed, or press TEST. Note that the printer may output an additional ten pages before the continuous test print stops.

  • Page 90: Print Statistics Menu

    Printer Life Printer Life displays the total number of hours that the printer has been powered up, the total number of pages that have been printed by the print engine, and the total number of pages that have been printed for each of the service levels.

  • Page 91: Maintenance Menu

    Maintenance Menu Maintenance User Maint. Tech Service Clear Level A Clear Level D Clear Level B Clear Level E Clear Level C Clear Level F Clear Level G Clear Level H The Maintenance menu provides access to information about service levels for end-users and service technicians. User Maint.

  • Page 92: Virtual Printer Menu

    Virtual Printer The Virtual Printer option allows the user to select which emulation, or partition, the printer should switch to using. If the user selects Empty, the printer automatically enters download mode. If the user selects an emulation and then manually enters download mode, the position selected will be the position for the new emulation to be loaded.

  • Page 93: Loading Flash Memory (If Equipped)

    Emulation software and fonts are supplied on one or more 3.5 inch, double-density diskettes. Each emulation file is “executable,” which means you can expand it and copy it into the printer’s flash memory with a single command. The other kinds of files are not executable;...

  • Page 94: The Lasr2Fls Utility Program

    <Return> You will then see a help message similar to the following: L50XX Laser Printer Flash File Conversion Utility, Vx.xx, mm/dd/yy USAGE: lasr2fls file_name1 file_name2 file_name3 A <return> lasr2fls file_name1 file_name2 file_name3 A FONT <return>...
  • Page 95 . The file named file_name2 is a flash downloadable file that can be copied and downloaded to the printer, as detailed later in this section. The utility takes the filename you specify for file_name3 and stores this information within the downloadable output file (file_name2 ).

  • Page 96: Downloading Into Flash Memory

    You will then need to reload these files. Before starting a download procedure, be sure that you have all of the necessary installation files on hand. To download emulation software, as well as downloadable files for logos, forms, TIFF, setup, and fonts to the printer, do the following:...
  • Page 97 7. Set the printer power switch to O (off). 8. If the printer is already connected to the parallel port of an IBM- compatible computer that is using the PC-DOS™ or MS-DOS operating system, skip to step 14. If not, continue with step 9.
  • Page 98 43. If you do have emulation software to install, continue with step 17. 17. Switch to the virtual printer where you want to download the new emulation software (also known as selecting the flash memory partition) and press the ENTER key on the printer control panel.
  • Page 99 Loading Flash Memory (If Equipped) 24. At the DOS prompt type: A:\PKUNZIP A:\ part_num where part_num is the six digit number you noted in the previous step. (Replace A: with B: if you are using the B drive.) ® 25. The PKUNZIP program will execute, and the following message will appear on the computer screen: Insert disk #1 - Press a key when ready...
  • Page 100 Write down the complete name of the file with the .exe extension. This is the file you will download into the printer. 35. On the printer control panel, press and hold down the ONLINE + PAGE EJECT keys. Without releasing the keys, power the printer on.
  • Page 101 DOS command, for example: 123456.exe -pb2 <Return> 38. If there is an existing emulation in the selected virtual printer, you will be asked to confirm the erasure of the existing emulation. The message on the printer LCD will be similar to...
  • Page 102 Chapter 3 Downloading Into Flash Memory 45. On the printer control panel, press and hold down the ONLINE + PAGE EJECT keys. Without releasing the keys, power the printer on. Continue holding the ONLINE and PAGE EJECT keys down. 46. When you see “WAITING FOR FILE DOWNLOAD” on the LCD, release the ONLINE and PAGE EJECT keys.
  • Page 103 57. If you had to install a parallel data cable to the computer and printer in step 11, continue with step 58. If not, skip to step 63. 58. Unplug the printer AC power plug from its electrical outlet.
  • Page 104 Downloading Into Flash Memory 60. Disconnect the parallel data cable from the computer and from the printer. 61. Reconnect the customer’s data input cable(s) to the printer, if required. 62. Plug the printer AC power plug into its electrical outlet.
  • Page 105 Make sure the emulation file is sent to the printer first for installation. The printer detects the wrong file type for emulation download. Make sure the file is correct for the printer type. The printer detected emulation or file corruption during download or emulation bootup.
  • Page 106 DRAM Explanation There is no emulation installed or the emulation in flash memory is corrupted. Install/re-install emulation software to the printer. The flash file system is corrupted or the flash memory is unformatted. Install/re-install emulation software to the printer. Contact your authorized service representative.

  • Page 107: Consumables Replacement

    Consumables Replacement Consumables Replacement For the best print quality, always use genuine Printronix supplies. Part numbers are provided below. For the name of your nearest Printronix full service distributor, please call: United States (800) 733-1900 or (714) 368-2300 Europe (33) 1-46-25-1900...

  • Page 108: Replacement Intervals

    Note 2: Replace at 300,000 pages or sooner if print quality is no longer acceptable. Drum life is dependent upon media used and proper maintenance and operation of the printer. Print media other than bond paper (e.g. labels, card stock, plastic, or vinyl) may reduce drum life as much as 50%.

  • Page 109: Opening The Upper Doors

    Opening The Upper Doors Opening The Upper Doors 1. Take the printer offline. 2. When paper motion stops, wait 15 seconds, then open the printer upper doors. Legend: Upper Door...

  • Page 110: Replacing The Toner Cartridge

    Chapter 4 Consumables Replacement Replacing The Toner Cartridge NOTE: When replacing the toner cartridge, place the old cartridge in a disposable wrapper (e.g., a plastic bag, paper towels, newspaper) to minimize toner spillage. You can wear vinyl gloves to prevent toner from contacting the skin.
  • Page 111 5. Keep the new toner cartridge in its package. Hold it level and shake it back and forth several times as shown. This loosens the toner in the cartridge. Legend: Toner Cartridge 6. Remove the new toner cartridge from its package. 7.
  • Page 112 Chapter 4 Consumables Replacement 8. Fit the notch to the pin on the developing unit. Push the new toner cartridge as far as possible into the toner hopper. 9. Rotate the cartridge clockwise as far as it will turn. Legend: Toner Cartridge 10.

  • Page 113: Replacing The Waste Toner Bottle

    Do not reuse the bottle. 1. When paper motion stops, wait 15 seconds, then open the printer upper doors. (See page 109.) 2. Open the waste toner recovery unit by pressing down on the opening lever and pulling the door toward you.
  • Page 114 Waste Toner Bottle 4. Remove the waste toner bottle from the unit and discard it. 5. Install a new waste toner bottle. 6. Close the printer upper doors. 7. Clear Error 28, “WASTE TONER FULL,” as follows: a. Press CLEAR.

  • Page 115: Replacing The Photoreceptor Drum

    Replacing The Photoreceptor Drum Drum life is dependent upon media used and proper maintenance and operation of the printer. Print media other than bond paper (e.g., labels, card stock, plastic, or vinyl) may reduce drum life as much as 50%.
  • Page 116 Chapter 4 Consumables Replacement CAUTION The transfer charger must be in the down position to avoid scratching the drum. Failure to perform steps 6 and 7 damages the drum. 6. Rotate the transfer elevator drive shaft counterclockwise. Watch the charger movement: a.
  • Page 117 Replacing The Photoreceptor Drum CAUTION To avoid damaging the printer or causing false paper jams, the transport lever must be in the fully down position before closing the transport unit. 7. Lower the transport unit by turning the green lever on the transport unit to the left.
  • Page 118 Chapter 4 Consumables Replacement 8. Loosen the three thumbscrews securing the drum plate and remove the drum plate. Legend: Drum Plate Thumbscrews (3) 9. Remove the nut from the end of the drum shaft. Legend:...
  • Page 119 10. Screw the drum auxiliary rod onto the drum shaft. Legend: Drum Auxiliary Rod Drum Shaft Replacing The Photoreceptor Drum...
  • Page 120 Chapter 4 Consumables Replacement 11. Pull the drum out along the drum auxiliary rod. Hold the front and back ends when the drum is nearly out of the printer, and remove it with both hands. Legend: Drum 12. Pack the old drum for shipment using the original packaging material, and close the cover of the box.
  • Page 121 The drum must rest on the rubber rollers to avoid being scratched. 4. When the drum is fully inserted into the printer, the end of the drum is slightly recessed relative to the front of the printer and the rubber guide rollers should be visible. Slightly lift the drum...

  • Page 122: Proper Disposal Of A Drum Unit

    10. Raise the transport unit by turning the green lever on the transport unit to the right. 11. Close the waste toner recovery unit and ensure that it latches. 12. Close the printer upper doors. Proper Disposal Of A Drum Unit Federal regulations prohibit inappropriate disposal of laser print drums.

  • Page 123: Replacing The Developing Unit

    Removal 1. Turn the power switch OFF. 2. Open the printer upper doors. (See page 109.) 3. Open the waste toner recovery unit. (See page 113.) 4. Rotate the developing unit lever fully clockwise so that it is pointing straight up.
  • Page 124 Chapter 4 Consumables Replacement 5. Remove the developing unit by holding the lever in one hand and pulling the developing unit partially out of the printer. Legend: Developing Unit Lever...
  • Page 125 Replacing The Developing Unit 6. With your other hand, grasp the hanger and remove the developing unit from the printer. Legend: Hanger 7. Place the old developing unit in a plastic bag and dispose of it properly. 8. Vacuum any spilled toner.
  • Page 126 Chapter 4 Consumables Replacement Legend: Toner Cartridge Developing Unit Auger Toner Sensor Developing Tank Developing Roller Toner Supply Roller Screws (3) Cover Cross Section of Developing Unit...

  • Page 127: Replacing Developer

    (See page 126.) 1. Turn the power switch OFF. 2. Open the printer upper doors. (See page 109.) 3. Prepare a large plastic bag in which to put the developing unit.
  • Page 128 Chapter 4 Consumables Replacement 6. Remove the three screws on the developing unit cover and detach the cover. 7. Put the developing unit in the plastic bag and do the following: a. Remove the developer and toner in the toner hopper by gently shaking the developing unit up and down with the opening of the toner cartridge facing downward.
  • Page 129 12. While rotating the new developing roller knob counterclockwise, evenly pour the entire bottle of developer powder into the developing unit. Legend: Developing Roller Knob Bottle of new Developer 13. Replace the cover and tighten the screws. IMPORTANT If toner or developer spills on clothing, use cold water to remove it.

  • Page 130: Install The Developing Unit

    Chapter 4 Consumables Replacement Install The Developing Unit 1. On the developing unit, rotate the lever fully clockwise so that it is pointing straight up. Legend: Hanger Lever Guide Rail 2. Holding the lever in one hand and the hanger in the other hand, insert the developing unit on the guide rail.
  • Page 131 4. Rotate the developing roller knob counterclockwise until the unit drops into its final resting position. The developing unit lever should protrude through the main body of the developing unit. Legend: Lever Developing Roller Knob Install The Developing Unit...
  • Page 132 Chapter 4 Consumables Replacement 5. Rotate the developing unit lever fully counterclockwise to lock the developing unit in place. Legend: Lever 6. Close the waste toner recovery unit and ensure that it latches. 7. Close the printer upper doors.

  • Page 133: Scheduled Maintenance

    Clean the fuser cover glass with a razor blade or the cover glass scraper. If the print quality is still poor after cleaning the printer, the chargers may need to be replaced. Contact your authorized service representative for further assistance.

  • Page 134: Maintenance Tools

    CV-TN10 with TN-15 filter Service Level Page Counts IMPORTANT Keep a record of all maintenance done on your printer. Maintenance log sheets are provided in Appendix A. Photocopy the pages and keep your maintenance log in a binder near the printer. Every time you or your service provider do printer maintenance make an entry in the log.
  • Page 135 Level F, Level E, and Level D service. Note that this condition does not cause the printer to stop printing. When one of the above messages appears, you should perform the appropriate scheduled maintenance or call your factory-trained service representative to perform the maintenance.

  • Page 136: Service Level Page Counts

    Chapter 5 Maintenance Schedules Clearing Service Level Messages When you have done a level of service, clear the page count for that service level. Note that when you clear a lower service level, the levels above it are also cleared. For example, clearing level C also clears levels A and B.

  • Page 137: Replacement Schedule

    Drum life depends upon media used and proper maintenance and operation of the printer. Print media other than bond paper (e.g. labels, card stock, plastic or vinyl) can reduce drum life as much as 50%.
  • Page 138 Chapter 5 Maintenance Schedules Level D kit is used at 300,000 pages. Maintenance Kit, Level D, L5020 • Main charger • Precharger • Transfer charger • Smoke filter Item Part Number 706802-001...
  • Page 139 Tech Service Maintenance Level Kits Use Level E kit after printing 600,000 letter size pages. Item Maintenance Kit, Level E, L5020 • Main charger • Precharger • Transfer charger • Smoke filter • Cleaning unit • Transport belt (set of 3) •...
  • Page 140 Chapter 5 Maintenance Schedules Use Level F kit after printing 900,000 letter size pages. Maintenance Kit, Level F, L5020 • Main charger • Precharger • Transfer charger • Smoke filter • Xenon (flash) lamp Item Part Number 706812-001...
  • Page 141 Tech Service Maintenance Level Kits Use Level G kit after printing 1,200,000 letter size pages. Item Maintenance Kit, Level G, L5020 • Main charger • Precharger • Transfer charger • Smoke filter • Cleaning unit • Transport belt (set of 3) •...
  • Page 142 Chapter 5 Maintenance Schedules Use Level H kit after printing 2,400,000 letter size pages. Maintenance Kit, Level H, L5020 The kit includes the following items: • Main charger • Precharger • Transfer charger • Smoke filter • Cleaning unit •...

  • Page 143: General Cleaning

    General Cleaning To maintain optimum print quality, clean the printer regularly. Depending upon the density of your print jobs, the printer may require cleaning every 10,000 - 20,000 sheets. Vacuuming 1. Turn the power switch OFF. 2. Open the printer upper doors. (See page 109.) 3.
  • Page 144 Chapter 5 General Cleaning 5. Vacuum the developing unit and toner hopper. Legend: Vacuum Developing Unit and Toner Hopper...
  • Page 145 Vacuuming 6. Vacuum the cleaning unit. Legend: Vacuum Cleaning Unit...
  • Page 146 Chapter 5 General Cleaning 7. Vacuum the fuser unit. 8. Vacuum the lamp housing filter on the end of the fuser unit. Legend: Vacuum Fuser Unit...

  • Page 147: Transfer Charger

    Transfer Charger Transfer Elevator Drive Shaft CAUTION To avoid damaging the printer or causing false paper jams, the transport lever must be in the fully down position before closing the transport unit. 10. Lower the transport surface by turning the green lever on the transport unit to the left.
  • Page 148 Chapter 5 General Cleaning 11. Pull the transport unit toward you until it stops. 12. Vacuum the toner, paper dust, etc. Be sure to clean under the transport unit as well. Legend: Transport Surface Green Lever Vacuum 13. Wipe off the dirt on the transport surface with wet tissue paper. Make sure no paper debris is left on the surface 14.
  • Page 149 15. Push the transport unit into the printer while holding down the green lever. Raise the green lever to the right to raise the transport surface. Legend: Transport Surface Green Lever Transfer Charger...
  • Page 150 Chapter 5 General Cleaning 16. Vacuum the toner, paper dust, etc. in the tractor area. Legend: Paper Guide Vacuum Tractor...

  • Page 151: Cleaning The Chargers

    Cleaning The Chargers 1. Turn the power switch OFF. 2. Open the printer upper doors. (See page 109.) Main Charger CAUTION Handle the charger carefully to avoid damaging or breaking the charger wires. 3. Loosen the thumbscrew and remove the main charger by pulling it toward you.
  • Page 152 Chapter 5 General Cleaning 5. Using the brush cleaner (listed on page 136), clean the exposed side of the charger grid and the body of the main charger to remove paper dust, etc., as shown below. Legend: Brush Cleaner Main Charger Charger Grid...

  • Page 153: Cleaning The Chargers

    6. Position the main charger with the charger grid up and the front end of the charger toward you, as shown in the following figure. Remove the charger grid from the main charger as follows: a. While pressing the front retaining tab toward the rear of the charger, unhook the rear end of the charger grid from the rear retaining tab.
  • Page 154 Chapter 5 General Cleaning 7. Using the brush cleaner, clean both sides of the charger grid. Legend: Brush Cleaner Charger Grid 8. Using the wire cleaner (listed on page 136), clean the two wires in the main charger. When clean, the wires feel smooth. Legend: Wire Cleaner Main Charger...
  • Page 155 9. Install the charger grid. 10. Return the main charger to its original position. Fasten the main charger screw to secure it. Precharger And Transfer Charger 11. Open the waste toner recovery unit. 12. Loosen the precharger thumbscrew and transfer/separator charger thumbscrew, and remove the chargers by pulling them toward you.

  • Page 156: Cleaning The Fuser Unit Cover Glass

    Do not scratch or place your hands directly on the cover glass. IMPORTANT Do not use any cleaners or chemicals on the Fuser Unit Cover Glass. Use only the scraper. 1. Turn the power switch OFF. 2. Open the printer upper doors. (See page 109.) WARNUNG AVISO ATTENTION AVVERTENZA...
  • Page 157 Transfer Charger Transfer Elevator Drive Shaft CAUTION To avoid damaging the printer or causing false paper jams, the transport lever must be in the fully down position before closing the transport unit. 5. Lower the transport surface by turning the green lever on the transport unit to the left.
  • Page 158 Green Lever Fuser Unit Thumbscrew (not visible) Handle 7. Grasp the handle and pull out the fuser unit until the second handle is visible. 8. With the other hand, grasp the second handle and remove the fuser from the printer.
  • Page 159 CAUTION Do not scratch or place your hands directly on the cover glass. Fingerprints on the cover glass or lamps will cause them to break. 9. Place the fuser on a clean, flat surface with the cover glass facing up. 10.
  • Page 160 13. Vacuum the filter, then install it. 14. Vacuum any paper dust from the printer frame. 15. Install the fuser, making sure that the guide pins in the screw bracket align with the holes in the side frame of the printer.

  • Page 161: Major Cleaning

    Major Cleaning Do a major cleaning every 150,000 pages to keep your printer in the best working order. Cleaning Unit 1. Turn the power switch OFF. 2. Open the printer upper doors. (See page 109.) 3. Open the waste toner recovery unit. (See page 113.) 4.
  • Page 162 Chapter 5 Major Cleaning IMPORTANT To avoid spilling toner, do not turn the cleaning unit upside down. 6. Vacuum the brush on the cleaning unit. Turn the end of the shaft to rotate the brush. Continue to rotate and vacuum the brush until the entire brush surface has been cleaned.
  • Page 163 CAUTION Do not flex the discharge LED, or it may break. 7. Remove the discharge LED screw. Legend: Screw Discharge LED 8. Remove the discharge LED by pulling it toward you. 9. Using a Toraysee cloth (listed on page 136), wipe off the dirt on the discharge LED.

  • Page 164: Cleaning The Photoreceptor Drum

    • Cleaning the drum may result in wiping stains. A drum left unused in the printer for a long time after cleaning may especially be affected. Therefore, after cleaning and installing the drum in the printer, use maximum size paper to print an image repeatedly until no stains remain.
  • Page 165 Cleaning The Photoreceptor Drum 7. To avoid exposing the drum to light for too long, temporarily pack the drum in its original packaging material, and close the box cover. Set the drum aside. 8. Remove the drum auxiliary rod from the drum shaft. 9.
  • Page 166 12. Wipe the SELFOC lens by moving a Toraysee cloth (See page 136) from the inner part of the printer toward you. Wipe the lens in this manner several times until there is no more dirt on the cloth.

  • Page 167: Troubleshooting

    Each time the printer is powered on, it performs a power-on self test. There is no printout during this test. However, the printer displays any errors on the control panel, accompanied by an audible alarm.

  • Page 168: Paper Jams

    The error message remains displayed until the error condition is cleared and you press CLEAR. After the error is cleared, the printer reprints any pages that were not ejected prior to the error, provided the Reprint on Fault option is enabled.
  • Page 169 3. Reload the paper. The first fold of the paper should be facing towards the printer; otherwise, a paper jam could occur. (see illustration). Do not push the paper past the tractors as there is a paper jam sensor that will sense the paper and return a paper jam error.

  • Page 170: Paper Jams

    Chapter 6 Troubleshooting Paper Jam Near The Paper Output Section 1. When paper motion stops, wait 15 seconds, then open the upper doors. (See page 109.) 2. Open the waste toner recovery unit. Legend: Opening Lever Waste Toner Recovery Unit...
  • Page 171 CAUTION The transfer charger must be in the down position to avoid scratching the drum. Failure to perform steps 3 and 4 damages the drum. 3. Rotate the transfer elevator drive shaft counterclockwise. Watch the charger movement: a. If the charger starts to move up, it is already in the down position.
  • Page 172 Chapter 6 Troubleshooting CAUTION To avoid damaging the printer or causing false paper jams, the transport lever must be in the fully down position before opening the transport unit 4. Lower the transport unit by turning the green lever on the transport unit to the left.
  • Page 173 6. Turn knob C clockwise 90 to raise the scuff roller holding the paper. Legend: Knob C 7. Separate the fanfold paper at the perforations on both the paper input and the output sections. Then remove the jammed paper by pulling it out. Paper Jams...
  • Page 174 Output Section Legend: Tractor Gate CAUTION To avoid damaging the printer or causing false paper jams, the transport lever must be in the fully down position before closing the transport unit. 8. After removing the pieces of jammed paper, restore the transport unit and waste toner recovery unit to their original positions, and close the front cover.

  • Page 175: Paper Jam In The Transport Input Section

    Paper Jam In The Transport Input Section 1. When paper motion stops, wait 15 seconds, then open the upper doors. (See page 109.) 2. Open the waste toner recovery unit cover. CAUTION The transfer charger must be in the down position to avoid scratching the drum.
  • Page 176 Chapter 6 Troubleshooting CAUTION To avoid damaging the printer or causing false paper jams, the transport lever must be in the fully down position before opening or closing the transport unit. 4. To lower the transport route surface, turn the green transport unit lever to the left.

  • Page 177: Paper Jam In The Transport Output Section

    Paper Jam In The Transport Output Section 1. When paper motion stops, wait 15 seconds, then open the upper doors. (See page 109.) 2. Turn the green knob B counterclockwise. This causes the jammed paper to be moved to the paper feed section. Remove any jammed paper.

  • Page 178: Paper Jam In The Power Paper Stacker

    Troubleshooting Paper Jam In The Power Paper Stacker 1. When paper motion stops, wait 15 seconds, then tear the paper from the output section of the printer. 2. Open the stacker cover and clear any paper jams. Legend: Stacker Cover...
  • Page 179 Paper Jams 4. Turn Knob C, clockwise to unlock it. Legend: Knob C 5. Pull the paper out from the paper entrance.

  • Page 180: System Status And Error Messages

    7. Rotate Knob C counterclockwise to lock it. 8. Close the upper doors. 9. Press CLEAR on the control panel. 10. When the error is cleared, press ONLINE. The printer resumes printing. System Status And Error Messages When an error occurs, the printer displays an appropriate message on the control panel LCD.

  • Page 181: Reprinting Pages After Fault Condition

    Reprint on Fault option in the Paper Control menu. If Reprint On Fault Is Enabled (The Default): Any pages left in the printer at the time of failure are reprinted. No data is lost. The printer reprints all pages that have not completely exited the printer at the time of failure.
  • Page 182 Attempt to clear the fault condition again, or contact your service representative. If the fault is cleared, and if you do not need to reload the paper into the tractors (for example, the printer ran out of toner): a. The printer goes OFFLINE. b. Press ONLINE to resume printing.
  • Page 183 “RELOAD PAPER IN TRACTORS” or “NOT PRINTING FAILED PAGES” message appears, then any pages removed from the printer are not reprinted, and the data on them is lost. Procedure For Fault Clearing - Reprint On Fault Enabled 1. A fault occurs.
  • Page 184 Attempt to clear the fault condition again, or contact your service representative. If the fault is cleared, and if you do not need to reload the paper into the tractors (for example, the printer ran out of toner): a. The printer goes OFFLINE. b. Press ONLINE to resume printing.

  • Page 185: Error Messages

    • Operator-correctable errors include paper jams, and missing consumables. • Errors requiring field service are printer failures that require the attention of service personnel. • Errors requiring reprinting are those errors which require reprinting to recover from an error condition.
  • Page 186 Chapter 6 System Status And Error Messages Error Error Message Code Front Cover Open Paper Empty Paper Jam at Fuser (C) Paper Jam at Exit (D) Paper Jam at Exit (D) No Transfer Unit Scuff Lever Open (Knob “C”) Reserved Reserved Cutter Fail Cutter Fail...
  • Page 187 Error Error Message Code Fuser Lamp Overheat Fuser Fan Fail Reserved No Cleaning Unit Reserved Waste Toner Full No Waste Toner Box Toner Low Toner Density too High Toner Density too Low Toner Empty Reserved LED Head Overheat Reserved Reserved Engine CPU Fail Engine CPU Fail Engine CPU Fail...
  • Page 188 Chapter 6 System Status And Error Messages Error Error Message Code Engine CPU Fail Engine CPU Fail Engine CPU Fail Controller Comm. Fail Controller Comm. Fail Controller Comm. Fail Controller Comm. Fail Controller Comm. Fail Controller Comm. Fail Reserved Stacker Fail Stacker Fail Stacker Fail Stacker Fail...
  • Page 189 Invalid DRAM*/ Configuration TABLE NOTES: 1. For any error with Reprint on Fault enabled: If the printer stops while in the middle of printing a page, reloading the paper and reprinting are required. There may be other cases requiring reloading and reprinting; if so, a message appears.
  • Page 190 Chapter 6 System Status And Error Messages 6. The Front Cover Open error can occur if the upper doors are open or the paper output door is open. If the upper doors are closed, push the paper output door in to release it to its down position.

  • Page 191: A Maintenance Log Sheets

    Maintenance Log Sheets The log sheets on the following pages are intended for your use. These may be photocopied and kept in a binder near the printer. Be sure to use them each time either you or your service provider...

  • Page 192: Level A Maintenance - 15,000 Pages (User)

    Appendix A Maintenance Log Sheets Level A Maintenance - 15,000 Pages (User) Action Item Clean General cleaning Clean Main charger Clean Precharger Clean Transfer charger Clean Cover glass See Note 1 Replace Toner cartridge See Note 2 Note 1: Every 15,000 pages or 6 paper jams, whichever occurs first. Note 2: The Toner cartridge should be replaced about every 21,000 pages or as needed (for page coverage of 4%).

  • Page 193: Level B Maintenance - 150,000 Pages (User)

    Drum life is dependent upon media being used and proper maintenance and operation of the printer. Print media other than bond paper (e.g., labels, card stock, plastic, or vinyl) may reduce drum life as much as 50%.

  • Page 194: Level C Maintenance - 600,000 Pages (User)

    Drum life is dependent upon media being used and proper maintenance and operation of the printer. Print media other than bond paper (e.g., labels, card stock, plastic, or vinyl) may reduce drum life as much as 50%.

  • Page 195: Level D Maintenance - 300,000 Pages (Service)

    Level D Maintenance - 300,000 Pages (Service) Action Item Clean Flash power supply filter Replace Main charger Replace Smoke filter Replace Precharger Replace Transfer charger Replace Lamp housing filter Level D Maintenance - 300,000 Pages (Service) Part # Performed By 705741-001 703540-001 705742-001...

  • Page 196: Level E Maintenance - 600,000 Pages (Service)

    Appendix A Maintenance Log Sheets Level E Maintenance - 600,000 Pages (Service) Action Item Replace Main charger Replace Cleaning unit See Note 1 Replace Smoke filter Replace Transporting belt-3 Note 1: When the cleaning unit has been vacuumed every 150,000 pages and has been used under nominal operating conditions, it must be replaced at 600,000 pages.

  • Page 197: Level F Maintenance - 900,000 Pages (Service)

    Level F Maintenance - 900,000 Pages (Service) Action Item Clean Flash power supply filter Replace Main charger Replace Smoke filter Replace Xenon lamp Level F Maintenance - 900,000 Pages (Service) Part # Performed By 705741-001 703540-001 703541-001 Date...

  • Page 198: Level G Maintenance - 1,200,000 Pages (Service)

    Appendix A Maintenance Log Sheets Level G Maintenance - 1,200,000 Pages (Service) Action Item Clean Lamp housing filter Clean Flash power supply filter Replace Main charger Replace Precharger Replace Transfer charger Replace Cleaning unit See Note 1 Replace Smoke filter Replace Transporting belt-3 Replace...

  • Page 199: Level H Maintenance - 2,400,000 Pages (Service)

    Level H Maintenance - 2,400,000 Pages (Service) Action Item Clean Flash power supply filter Replace Main charger Replace Precharger Replace Transfer charger Replace Cleaning unit See Note 1 Replace Smoke filter Replace Transporting belt-3 Replace Lamp housing filter Capacitor: See WARNING on Replace following page.
  • Page 200 Appendix A Maintenance Log Sheets WARNING The flash fuser capacitor (P/N 703531-561) must be replaced at least every 2,400,000 letter size pages. Failure to do so may endanger equipment and personnel. Der kondensator der Flash-Einbrennvorrichtung muß nach mindestens 2.400.000 Seiten im Format “Letter” ausgetauscht werden.

  • Page 201: Level D Maintenance Kit - 300,000 Pages (Service)

    Level D Maintenance Kit - 300,000 Pages (Service) Level D Maintenance Kit - 300,000 Pages (Service) Item Maintenance Kit, Level D, L5020 • Main charger • Precharger • Transfer charger • Smoke filter Part Number 706802-001...

  • Page 202: Level E Maintenance Kit - 600,000 Pages (Service)

    Appendix A Maintenance Log Sheets Level E Maintenance Kit - 600,000 Pages (Service) Maintenance Kit, Level E, L5020 • Main charger • Precharger • Transfer charger • Smoke filter • Cleaning unit • Transport belt (set of 3) • Cutter motor...

  • Page 203: Level F Maintenance Kit - 900,000 Pages (Service)

    Level F Maintenance Kit - 900,000 Pages (Service) Level F Maintenance Kit - 900,000 Pages (Service) Maintenance Kit, Level F, L5020 • Main charger • Precharger • Transfer charger • Smoke filter • Xenon (flash) lamp 706812-001...

  • Page 204: Level G Maintenance Kit - 1,200,000 Pages (Service)206

    Appendix A Maintenance Log Sheets Level G Maintenance Kit - 1,200,000 Pages (Service) Maintenance Kit, Level G, L5020 • Main charger • Precharger • Transfer charger • Smoke filter • Cleaning unit • Transport belt (set of 3) • Cutter motor •...

  • Page 205: Level H Maintenance Kit - 2,400,000 Pages (Service)207

    Level H Maintenance Kit - 2,400,000 Pages (Service) Level H Maintenance Kit - 2,400,000 Pages (Service) Item Maintenance Kit, Level H, L5020 • Main charger • Precharger • Transfer charger • Smoke filter • Cleaning unit • Transport belt (set of 3) •...
  • Page 206 Appendix A Maintenance Log Sheets...

  • Page 207: B Specifications

    Specifications Specifications Paper Specifications Paper type Paper size Width Length* * Measured from main folding/cutting perforation to main folding/cutting perforation. Tractor pin holes Fanfold 7 to 16 inches 1 to 30 inches, in multiples of 1/6 inch. See the table and figure on the next page.
  • Page 208 Appendix B Specifications Specification Pin hole center to folding perforation Hole center line to edge of form Hole diameter Distance between centers of two consecutive holes Max. deviation of holes from their center line Max. deviation Left Hand hole to companion Right Hand hole (Center Line to Center...

  • Page 209: Paper Specifications

    CenterLine “B” “B” Fanfold Paper “A” Tractor Pin Hole “D” “D” - Center Line Deviation Paper thickness Paper weight Capacity Fanfold Stacker Perforation Cut to Tie Paper Specifications Main Folding/Cutting Perforation “E” “C” .010 inch maximum 18-44 lb. bond (68-165g/m ), 44-125 lb.

  • Page 210: Performance Characteristics

    Appendix B Specifications Performance Characteristics Printing density Printing speed Paper Size Letter Letter Maximum effective print width Duty cycle Mechanical life Warm-up time First page printing time MTBF/MPBF MTTR 300 x 300 dpi 400 x 400 dpi or 240 x 240 dpi (options) 2.78 inches per second.

  • Page 211: Host Interfaces

    Host Interfaces Standard Centronics parallel, Dataproducts parallel, serial RS-232/422 NOTE: Dataproducts parallel interface requires an optional adapter cable. Optional IBM coax and twinax Emulations Standard LinePrinter Plus Optional PCL5/LP+ PCL5/PGL PCL5/VGL IGP/VGL IGP/PGL IPDS Host Interfaces...

  • Page 212: Memory Requirements

    The L5000 series printers have 32 MB (standard) or 64 MB (optional) of RAM (Random Access Memory), and 8 MB (standard) or 16, 32, or 64 (optional) of Flash Memory. This is available with all new printer shipments, and all upgraded printers. Safety Regulations EUROPE...

  • Page 213: Physical Characteristics And Environment

    Physical Characteristics And Environment Physical Characteristics And Environment Dimensions (H x W x D) 49 inch H x 30 inch W x 34 inch D In crate: 58 inches H x 36 inches W x 61 inches D Weight 353 lbs. (or 441 lbs.) with options Input voltage range 200 - 240 V +10%...
  • Page 214 Appendix B Specifications Temperature (5F) Maximum Temperature/ Humidity Limits Sound level Operating Standby state Inclination Humidity (%) RH 70 80 60 db (A-weighted ) max. Full options 50 dB (A-weighted) 1° max.

  • Page 215: C Host I/O Interfaces

    “Host Interface” menu. (See page 65.) The location of the interface connectors is shown in Figure 9. You must supply the interface cable to connect the printer to your host computer. To facilitate the choice or manufacture of an...
  • Page 216 Appendix Interfaces Legend: Parallel Port Diagnostic Port Optional Coax/Twinax Port Serial Port RS 232/422 Switch Figure 9: I/O Cable Connections The RS 232/422 switch must be set properly for your application. The factory default is RS 232.

  • Page 217: Performance Considerations

    Performance Considerations The printer prints letter size and A4 size fanfold paper at 15 pages per minute portrait (one page every 4.0 seconds) and 20 pages per minute landscape. To sustain printing at full speed, data for each page must be received and rendered in less than 4.0 seconds for portrait mode (otherwise the printer pauses).
  • Page 218 6. Decrease the complexity and/or number of characters in the printed output. For application efficiency in IGP/PGL or IGP/VGL, it is best to store a form in the printer and then execute it with dynamic data, rather than send the entire form each time. ®...
  • Page 219 • the printing resolution is 400 dpi Refer to the L5020 Maintenance Manual or contact a qualified service representative for details on adjusting the global memory. RS-232 Serial Interface This interface is used with bit serial devices compatible with EIA RS-232E or CCITT V.24 standards.
  • Page 220 RS-232 Serial Interface Connector Pin Assignments The printer provides a 25-pin DB-25S connector inside the lower cabinet for connection of a serial interface cable. This connector is also used for the RS-422 serial interface. Selection of the desired interface is determined by the position of the RS-232/422 switch located inside the lower cabinet of the printer.

  • Page 221: Rs-232 Serial Interface

    Transmit Data (TxD) - Serial data stream from the printer for transmitting status and control information to the host. Subject to protocol selection. Request To Send (RTS) - Control signal from the printer. Subject to configuration. Clear To Send (CTS) - Status signal to the printer indicating the host is ready to receive data/status signals from the printer.
  • Page 222 Appendix Interfaces RS-232 Serial Interface Configuration The printer is configured for the RS-232 serial interface via the Serial Interface menu, as described on page 73. The following interface configuration parameters may be modified to meet specific application requirements: Host Protocol...
  • Page 223 The asynchronous interface accepts data as it is provided by the host computer. The maximum cable length from the host computer to the printer is 4000 feet. The maximum baud rate supported by the RS-422 serial interface...
  • Page 224 Appendix Interfaces RS-422 Serial Interface Connector Pin Assignments The printer provides a 25-pin DB-25S connector inside the lower cabinet for connection of a serial interface cable. This connector is also used for the RS-232 serial interface. Selection of the desired interface is determined by the position of the RS232/422 switch located inside the lower cabinet of the printer.

  • Page 225: Rs-422 Serial Interface

    CTS is enabled, DSR and CTS must both be asserted for the printer to transmit flow control characters to the host. Data Set Ready (DSR) / Clock B - Status signal to the printer indicating the host is in a ready condition. DSR is ignored unless CTS is enabled.
  • Page 226 Appendix Interfaces RS-422 Serial Interface Configuration The printer is configured for the RS-422 serial interface via the Serial Interface menu, as described on page 73. The following interface configuration parameters may be modified to meet specific application requirements: Host Protocol...

  • Page 227: Centronics Parallel Interface

    This interface enables the printer to operate with controllers designed for buffered Centronics printers. The interface is capable of transferring up to 200,000 characters per second. The maximum cable length from the controller (host computer) to the printer is 15 feet.
  • Page 228 Appendix Interfaces Centronics Parallel Interface Connector Pin Assignments The printer provides a 36-pin D-shell connector inside the lower cabinet for connection of a Centronics parallel interface cable. The following table lists the pin assignments of the Centronics interface connector. Input Signals...
  • Page 229 PAPER EMPTY (PE) - A high true level from the printer to indicate the printer is in a fault condition. SELECT - A high true level from the printer to indicate the printer is ready for data transfer and the ONLINE key has been activated.

  • Page 230: Centronics Parallel Interface Configuration

    Appendix Interfaces Centronics Parallel Interface Configuration The printer is configured for the Centronics interface via the Centronics Interface menu, as described on page 66. The following interface configuration parameters may be modified to meet specific application requirements: Data Bit 8...

  • Page 231: Dataproducts Parallel Interface

    This interface allows the printer to operate with controllers designed for Dataproducts printers. The interface is capable of transferring up to 500,000 characters per second. The maximum cable length from the controller (host computer) to the printer is 40 feet.
  • Page 232 Interfaces Dataproducts Parallel Interface Connector Pin Assignments The printer provides a 36-pin D-shell connector inside the lower cabinet for connection of a parallel interface cable. This 36-pin connector requires a cable adapter to convert it to a 50-pin AMP connector for Dataproducts compatibility. Contact the factory for the adapter (p/n 703316-001).
  • Page 233 DC voltages are present, paper is loaded properly, and the printer is not in a fault condition. ON LINE - A high true signal from the printer indicating the Ready Line is true and the ONLINE key on the control panel has been activated.

  • Page 234: Dataproducts Parallel Interface Configuration

    Appendix Interfaces Dataproducts Parallel Interface Configuration The printer is configured for the Dataproducts interface via the Dataproducts Interface menu, as described on page 70. The following interface configuration parameters may be modified to meet specific application requirements: Data Bit 8...

  • Page 235: Termination Resistors

    220 ohm pullup and 330 ohm pulldown resistors. If you are experiencing communication problems between the printer and host (double or missing characters), the cause may be the value of the termination resistors on the motherboard. Contact your authorized service representative for instructions on replacing...
  • Page 236 Appendix Interfaces...
  • Page 237 ACK Polarity, 68 Adjustments loading flash memory, 96 software upgrades, 96 Alarm, 81 Baud Rate, 77 Buffer Size, 79 Busy Polarity, 68 Buttons See Function keys, 35 CANCEL function key, 40 Caution notice, 17 Centronics Interface menu options ACK polarity, 68 busy polarity, 68 data bit 8, 67 data polarity, 67...
  • Page 238 Dataproducts parallel interface, 233 Delete Configuration, 64 Developing unit replacing, 124 Diagnostic option on Serial Interface menu, 79 Diagnostics printer, 169 printer offline, 169 printer online, 170 Diagrams paper path, 35 Disk drives location, 31 Display Language, 84 Disposal photoreceptor drum, 123...
  • Page 239 158 Glass cover fuser unit cleaning, 158 Hex Dump Mode, 82 Host Interface menu, 65 Host interface specifications, 213 Host Protocol, 74 IGP / PGL Emulation, 24 IGP / VGL Emulation, 24 Impact Printer Emulation, 24 Important notice, 17 Index...

  • Page 240: Maintaining Print Quality

    Index Input section transport paper jams in, 177 Interfaces Centronics parallel, 229 Dataproducts parallel, 233 RS-232 serial, 221 RS-422 serial, 225 termination resistors, 237 Intervals cleaning user responsibility, 138 Intervals replacement consumables, 139 user responsibility, 139 Jams paper fanfold, 170 in transport input section, 177 in transport output section, 179, 180 near paper output section, 172...
  • Page 241 level G, 201 level H, 201 Maintenance menu, 91, 92 Maintenance menu options tech service, 91 user maint, 91, 92 Maintenance schedules, 138 Manual conventions, 18 Max Cache Memory, 87 Max Cache Size, 87 Max Cached Char, 87 Max Char Memory, 86 Max Fonts Loaded, 88 Memory loading software into flash, 96...
  • Page 242 Printer diagnostics, 169 offline, 169 online, 170 Printer Life, 90 Printer specifications, 209 electromagnetic interference, 214 emulations, 213 environment, 215 host interfaces, 213 memory requirements, 214 paper, 209 performance, 212 physical, 215 safety regulations, 214 Printronix LinePrinter Plus emulation, 24...
  • Page 243 Procedure fault clearing with Reprint on Fault disabled, 184 with Reprint on Fault enabled, 185 Protect Save CFG (configuration), 64 PTX SETUP Options, 83 Quality print maintaining, 135 problems with, 135 Ready Polarity, 72 Recommended vacuum cleaners, 136 Replacement intervals consumables, 139 user responsibility, 139 Replacing...
  • Page 244 Setup SFCC, 83 SHIFT function key, 38 Slct (Select) Polarity, 68 Software loading into flash memory, 96 Specifications printer, 209 printer paper, 209 Specifications printer electromagnetic interference, 214 emulations, 213 environment, 215 host interfaces, 213 memory requirements, 214 performance, 212...
  • Page 245 Toner cartridge replacing, 110 Tractor paper jams near, 170 Transport input section paper jams in, 177 Transport output section paper jams in, 179, 180 function key, 40 Upgrading software, 96 User Maint, 91, 92 User maintenance service levels, 91, 92 Utility program lasr2fls, 94 Vacuum cleaners...
  • Page 246 Index...
  • Page 248 P.O. Box 163, Nieuweweg 283 NL-6600 AD Wijchen The Netherlands Phone: (31) 24 6489489 Fax: (31) 24 6489499 Schweiz GmbH RINTRONIX 42 Changi South Street 1 Changi South Industrial Estate Singapore 486763 Phone: (65) 542-0110 Fax (65) 543-0220 Visit our website at: www.printronix.com 706592-001C...

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