Page 1 Operator’s Guide The Printronix L5020 Multifunction Printer...
Page 2: Consumables Information
For the best possible performance of your Printronix printer, always use Genuine Printronix parts and consumables. For the name of your nearest Printronix full service distributor, call: United States (800) 733-1900 or (714) 368-2300...
Page 3 L5020 Multifunction Printer Operator’s Guide 706593-001C...
Page 4: Software License Agreement
The term “Software Product” includes the Software resident in the printer and its documentation. The Software Product is licensed (not sold) to you, and Printronix, Inc. either owns or licenses from other vendors who own, all copyright, trade secret, patent and other proprietary rights in the Software Product.
Page 5 Software Product and printer. Limited Software Product Warranty Printronix, Inc. warrants that for ninety (90) days after delivery, the Software will perform in accordance with specifications published by Printronix, Inc. Printronix, Inc. does not warrant that the Software is free from all bugs, errors and omissions.
Page 6 CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. 3. Printronix, Inc. will not be liable for any loss or damage caused by delay in furnishing a Software Product or any other performance under this Agreement.
Page 7: Communication Notices
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Printronix is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by any unauthorized changes or modifications to this equipment.
Page 8 Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Printronix cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-Printronix option cards.
Page 9 Nach der EN 55022: “Dies ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich Funkstörungen verursachen; in diesem Fall kann vom Betreiber verlangt werden, angemessene Maßnahmen durchzuführen und dafür aufzkommen.” Anmerkung: Um die Einhaltung des EMVG sicherzustellen sind die Geräte, wie in den Handbüchern angegeben, zu installieren und zu betreiben.
Page 10: Trademark Acknowledgements
IBM, OS/2, and Proprinter are registered trademarks, PC-DOS and IPDS are trademarks of International Business Machines Corporation. IGP, LaserLine, LinePrinter Plus, PGL, PSA, and Printronix are registered trademarks, and FlashFusion, is a trademark of Printronix, Inc. MS-DOS and Windows are registered trademarks of Microsoft Corporation.
Page 11 This product uses Intellifont Scalable typefaces and Intellifont technology. Intellifont is a registered trademark of Agfa Division, Miles Incorporated (Agfa). CG, Garth Graphic, Intellifont, and Type Director are registered trademarks, and Shannon and CG Triumvirate are trademarks of Agfa Division, Miles Incorporated (Agfa). CG Bodoni, CG Century Schoolbook, CG Goudy Old Style, CG Melliza, Microstyle, CG Omega, and CG Palacio are products of Agfa Corporation.
Page 12 Printronix, Inc. makes no representations or warranties of any kind regarding this material, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Printronix, Inc. shall not be held responsible for errors contained herein or any omissions from this material or for any damages, whether direct, indirect, incidental or consequential, in connection with the furnishing, distribution, performance or use of this material.
Page 13: Table Of Contents
Emulations ...24 Fonts And Forms...25 2 Initial Setup ... 27 Installation Overview ...27 Loading Paper ...28 Powering On The Printer ...31 Power Paper Stacker (Option)...33 Control Panel Commands ...34 Using The Control Panel ...35 Control Panel ...35 Liquid Crystal Display (LCD) ...36 Function Keys ...37...
Page 14 Table of Contents Replacing The Developing Unit...56 Replacing Developer...60 4 Scheduled Maintenance ... 67 Maintaining Print Quality...67 Maintenance Tools...68 Service Level Page Counts...68 Clearing Service Level Messages...70 Maintenance Schedules ...70 Cleaning Schedule ...70 Replacement Schedule ...71 Tech Service Maintenance Level Kits ...72 General Cleaning...77 Vacuuming ...77 Cleaning The Chargers ...85...
Page 15 Maintenance Log Sheets... 125 Maintenance Log Sheets ...125 Level A Maintenance - 15,000 Pages (User) ...126 Level B Maintenance -150,000 Pages (User) ...127 Level C Maintenance - 600,000 Pages (User) ...128 B Specifications ... 129 Specifications ...129 Paper Specifications ...129 Performance Characteristics...132 Host Interfaces ...133 Emulations ...133...
Page 16 Table of Contents...
Page 17: Introduction
Introduction About This Manual This manual explains how to use your printer. Safety Notices And Special Information For your safety and to protect valuable equipment, it is very important that you read and comply with all information highlighted under the following special headings.
Page 18: Important Safety Precautions
The operator-accessible power switch does not shut off all power to the printer. You must unplug the power cord to shut off all power to the printer. The power outlet must be near the equipment and easily accessible.
Page 19 Do not place the power cord under any carpet. Do not lean on or put heavy objects on top of the printer. Turn off the power immediately if the printer emits an unusual noise or smell.
Page 20: Components And Labels
Chapter 1 Components And Labels Components And Labels Rear of Printer Front of Printer Legend: Control Panel CAUTION Figure 1: Front and Rear Views...
Page 21 Important Safety Precautions Legend: WARNING CAUTION Figure 2: Safety Labels Behind Front Upper Doors...
Page 22 Chapter 1 Components And Labels Legend: Scuff Roller Fuser Unit Cleaning Unit Main Charger Toner Cartridge Control Panel Paper Feed Tractor Developing Unit Waste Toner Recovery Unit 10) Flash Power Supply 11) Transport Unit Figure 3: Printer Components...
Page 23 Important Safety Precautions Legend: Power Switch Diagnostic Port Serial Port Optional Coax/Twinax Port 232/422 Toggle Switch Parallel Port Figure 4: Power Switch and Printer Interfaces...
Page 24: About The Printer
Serial and parallel interfaces • Coax/Twinax interface (optional) • Power stacker (optional) Emulations Your printer comes equipped with the Printronix emulation software (which emulates an impact printer). Printronix LinePrinter Plus includes the following printer protocols: • P-Series • P-Series XQ •...
Page 25: Fonts And Forms
Printronix LinePrinter Plus provides portrait and landscape image orientation. Automatic 1-up, 2-up, 4-up, and gray bar overprinting are also provided. The emulation also offers optional proportional (scalable) fonts. The following optional emulations are also available: ® ® • /PGL •...
Page 26 Chapter 1 About The Printer...
Page 27: Initial Setup
The installation and setup of your printer should be performed by a service provider trained and authorized by Printronix. Your service provider is also responsible for doing a preinstallation site survey, unpacking the printer, connecting the power and host data cables, and installing the first set of consumable items in the printer.
Page 28: Loading Paper
Do the following steps whenever top-of-form must be reset (after clearing a paper jam, loading new paper, etc.). NOTE: You do not need to power off the printer power to replace paper. If you leave the printer on and replace the paper it will resume printing where it left off when you put it on line.
Page 29 4. Open the left and right tractor gates and place the paper about half-way onto the tractor pins. Do not push the paper past the tractors; a paper jam sensor will detect a paper jam if the paper is pushed too far. 5.
Page 30 9. If you are reloading paper following a “PAPER EMPTY” message with the printer power on, press ONLINE to place the printer online. The printer automatically sets the physical top of...
Page 31: Powering On The Printer
2. Route all cables through the hole in the bottom of the cabinet and secure them with the strain relief. 3. Make sure the printer is plugged into the appropriate power source, the interface cables are connected, and the host computer is on.
Page 32 Chapter 2 Powering On The Printer 5. Turn on the printer by setting the power switch to | (on). When you power on the printer, the following occurs: a. The printer reads the emulation boot file and displays the message: H0: TEST HARDWARE PLEASE WAIT...
Page 33: Power Paper Stacker (Option)
Power Paper Stacker (Option) Legend: Heavy Mode/Light Mode Switch Stacker Cover Figure 6: Power Paper Stacker...
Page 34: Control Panel Commands
Chapter 2 Power Paper Stacker (Option) The L5020 Paper Stacker works with a specially designed basket. The stacker can stack any paper in the following weight and width ranges: Weight: 8 to 44 lbs/ream (68 to 165 g/m fanfold. Width: 7 to 17.5 inches (178 to 445 mm) edge to edge.
Page 35: Using The Control Panel
Using The Control Panel Control Panel LINE JOB IN STAND BY SYNC AVAIL PROCESS ONLINE FAULT ONLINE CLEAR TEST SHIFT Legend: Status Indicators Liquid Crystal Display (LCD) Paper Path Diagram Function Keys The control panel (Figure 7), is located on the top right side of the front cover and consists of the following: •...
Page 36: Liquid Crystal Display (Lcd)
JOB IN PROCESS lights continuously. JOB IN PROCESS does not light when the printer is not processing data, no data exists in the buffer, and the printer is not receiving data. STAND BY...
Page 37: Function Keys
ONLINE ONLINE is lit continuously when the printer is online (when the printer is ready to print and accept data from the host). It flashes when the printer is offline or when the printer stops because of an error. FAULT FAULT flashes when the printer is unavailable for printing because of an internal error.
Page 38: Clear Key
(if all errors are cleared). TEST Key When the printer is offline, you can run a test print, as configured under the Test Print menu (see Chapter 3 in the User’s Manual ), by pressing the TEST key. To stop the test print, press TEST again.
Page 39: Enter Key
When the JOB IN PROCESS status indicator lights steadily, pressing PAGE EJECT causes the printer to print all data in the printer. The page is then cut at the perforation (unless the Burst On Eject option is disabled). When the JOB IN PROCESS status indicator flashes, pressing PAGE EJECT causes the printer to attempt to print any data in the buffer.
Page 40: Up And Down Keys
To unlock or lock the ENTER key, press UP + DOWN at the same time when the printer is offline • To enter the configuration menu, press DOWN when the printer is offline • To move between the different levels in the configuration menu,...
Page 41: Consumables Replacement
Note 2: Replace at 300,000 pages or sooner if print quality is no longer acceptable. Drum life is dependent upon media used and proper maintenance and operation of the printer. Print media other than bond paper (e.g., labels, card stock, plastic, or vinyl) may reduce drum life as much as 50%.
Page 42: Opening The Upper Doors
Chapter 3 Consumable Replacement Opening The Upper Doors 1. Take the printer offline. 2. When paper motion stops, wait 15 seconds, then open the printer upper doors. Legend: Upper Door Replacing The Toner Cartridge NOTE: When replacing the toner cartridge, place the old cartridge in a disposable wrapper (e.g., a plastic bag, paper towels,...
Page 43 Replacing The Toner Cartridge 3. Rotate the toner cartridge counterclockwise until the notch is aligned with the pin in the toner hopper, and remove the cartridge. Legend: Notch Toner Cartridge Positioning Pin 4. Put the old cartridge into a plastic bag and discard it. 5.
Page 44 Chapter 3 Consumable Replacement 6. Remove the new toner cartridge from its package. 7. With the cover tape facing up, insert the cartridge into the toner hopper, and slowly pull off the cover tape in the direction of the arrow. Remove the last of the tape just as the cartridge is completely inside the hopper.
Page 45 Replacing The Toner Cartridge 9. Rotate the cartridge clockwise as far as it will turn. Legend: Toner Cartridge 10. If any toner has spilled, remove it with wet tissue paper or a toner vacuum. 11. Close the upper doors.
Page 46: Replacing The Waste Toner Bottle
Do not reuse the bottle. 1. When paper motion stops, wait 15 seconds, then open the printer upper doors. (See page 42.) 2. Open the waste toner recovery unit by pressing down on the opening lever and pulling the door toward you.
Page 47 Waste Toner Bottle 4. Remove the waste toner bottle from the unit and discard it. 5. Install a new waste toner bottle. 6. Close the printer upper doors. 7. Clear Error 28, “WASTE TONER FULL,” as follows: a. Press CLEAR.
Page 48: Replacing The Photoreceptor Drum
Replacing The Photoreceptor Drum Drum life is dependent upon media used and proper maintenance and operation of the printer. Print media other than bond paper (e.g., labels, card stock, plastic, or vinyl) may reduce drum life as much as 50%.
Page 49 CAUTION The transfer charger must be in the down position to avoid scratching the drum. Failure to perform steps 6 and 7 damages the drum. 6. Rotate the transfer elevator drive shaft counterclockwise. Watch the charger movement: a. If the charger starts to move up, it is already in the down position.
Page 50 Chapter 3 Consumable Replacement CAUTION To avoid damaging the printer or causing false paper jams, the transport lever must be in the fully down position before closing the transport unit. 7. Lower the transport unit by turning the green lever on the transport unit to the left.
Page 51 Replacing The Photoreceptor Drum 8. Loosen the three thumbscrews securing the drum plate and remove the drum plate. Legend: Drum Plate Thumbscrews (3) 9. Remove the nut from the end of the drum shaft. Legend:...
Page 52 Chapter 3 Consumable Replacement 10. Screw the drum auxiliary rod onto the drum shaft. Legend: Drum Auxiliary Rod Drum Shaft...
Page 53: Photoreceptor Drum Installation
11. Pull the drum out along the drum auxiliary rod. Hold the front and back ends when the drum is nearly out of the printer, and remove it with both hands. Legend: Drum 12. Pack the old drum for shipment using the original packaging material, and close the cover of the box.
Page 54 The drum must rest on the rubber rollers to avoid being scratched. 4. When the drum is fully inserted into the printer, the end of the drum is slightly recessed relative to the front of the printer and the rubber guide rollers should be visible. Slightly lift the drum...
Page 55: Proper Disposal Of A Drum Unit
10. Raise the transport unit by turning the green lever on the transport unit to the right. 11. Close the waste toner recovery unit and ensure that it latches. 12. Close the printer upper doors. Proper Disposal Of A Drum Unit Federal regulations prohibit inappropriate disposal of laser print drums.
Page 56: Replacing The Developing Unit
Removal 1. Turn the power switch OFF. 2. Open the printer upper doors. (See page 42.) 3. Open the waste toner recovery unit. (See page 46.) 4. Rotate the developing unit lever fully clockwise so that it is pointing straight up.
Page 57 Replacing The Developing Unit 5. Remove the developing unit by holding the lever in one hand and pulling the developing unit partially out of the printer. Legend: Developing Unit Lever...
Page 58 Chapter 3 Consumable Replacement 6. With your other hand, grasp the hanger and remove the developing unit from the printer. Legend: Hanger 7. Place the old developing unit in a plastic bag and dispose of it properly. 8. Vacuum any spilled toner.
Page 59 Legend: Toner Cartridge Developing Unit Auger Toner Sensor Developing Tank Developing Roller Toner Supply Roller Screws (3) Cover Replacing The Developing Unit Cross Section of Developing Unit...
Page 60: Replacing Developer
(See page 59.) 1. Turn the power switch OFF. 2. Open the printer upper doors. (See page 42.) 3. Prepare a large plastic bag in which to put the developing unit.
Page 61 6. Remove the three screws on the developing unit cover and detach the cover. 7. Put the developing unit in the plastic bag and do the following: a. Remove the developer and toner in the toner hopper by gently shaking the developing unit up and down with the opening of the toner cartridge facing downward.
Page 62 Chapter 3 Consumable Replacement 12. While rotating the new developing roller knob counterclockwise, evenly pour the entire bottle of developer powder into the developing unit. Legend: Bottle of new Developer Developing Roller Knob 13. Replace the cover and tighten the screws. IMPORTANT If toner or developer spills on clothing, use cold water to remove it.
Page 63: Install The Developing Unit
Install The Developing Unit 1. On the developing unit, rotate the lever fully clockwise so that it is pointing straight up. Legend: Hanger Lever Guide Rail 2. Holding the lever in one hand and the hanger in the other hand, insert the developing unit on the guide rail.
Page 64 Chapter 3 Consumable Replacement 4. Rotate the developing roller knob counterclockwise until the unit drops into its final resting position. The developing unit lever should protrude through the main body of the developing unit. Legend: Lever Developing Roller Knob...
Page 65 Replacing Developer 5. Rotate the developing unit lever fully counterclockwise to lock the developing unit in place. Legend: Lever 6. Close the waste toner recovery unit and ensure that it latches. 7. Close the printer upper doors.
Page 66 Chapter 3 Consumable Replacement...
Page 67: Scheduled Maintenance
Clean the fuser cover glass with a razor blade or the cover glass scraper. If the print quality is still poor after cleaning the printer, the chargers may need to be replaced. Contact your authorized service representative for further assistance.
Page 68: Maintenance Tools
CV-TN10 with TN-15 filter Service Level Page Counts IMPORTANT Keep a record of all maintenance done on your printer. Maintenance log sheets are provided in Appendix A. Photocopy the pages and keep your maintenance log in a binder near the printer. Every time you or your service provider do printer maintenance make an entry in the log.
Page 69 Level F, Level E, and Level D service. Note that this condition does not cause the printer to stop printing. When one of the above messages appears, you should perform the appropriate scheduled maintenance or call your factory-trained service representative to perform the maintenance.
Page 70: Clearing Service Level Messages
Chapter 4 Maintenance Schedules Clearing Service Level Messages When you have done a level of service, clear the page count for that service level. Note that when you clear a lower service level, the levels above it are also cleared. For example, clearing level C also clears levels A and B.
Page 71: Replacement Schedule
Drum life depends upon media used and proper maintenance and operation of the printer. Print media other than bond paper (e.g. labels, card stock, plastic or vinyl) can reduce drum life as much as 50%.
Page 72: Tech Service Maintenance Level Kits
Tech Service Maintenance Level Kits The following maintenance kits should be used after the specified letter size pages (4% coverage) have been printed. Level D kit is used at 300,000 pages. Maintenance Kit, Level D, L5020 • Main charger •...
Page 73 Tech Service Maintenance Level Kits Use Level E kit after printing 600,000 letter size pages. Item Maintenance Kit, Level E, L5020 • Main charger • Precharger • Transfer charger • Smoke filter • Cleaning unit • Transport belt (set of 3) •...
Page 74 Chapter 4 Maintenance Schedules Use Level F kit after printing 900,000 letter size pages. Maintenance Kit, Level F, L5020 • Main charger • Precharger • Transfer charger • Smoke filter • Xenon (flash) lamp Item Part Number 706812-001...
Page 75 Tech Service Maintenance Level Kits Use Level G kit after printing 1,200,000 letter size pages. Item Maintenance Kit, Level G, L5020 • Main charger • Precharger • Transfer charger • Smoke filter • Cleaning unit • Transport belt (set of 3) •...
Page 76 Chapter 4 Maintenance Schedules Use Level H kit after printing 2,400,000 letter size pages. Maintenance Kit, Level H, L5020 The kit includes the following items: • Main charger • Precharger • Transfer charger • Smoke filter • Cleaning unit •...
Page 77: General Cleaning
General Cleaning To maintain optimum print quality, clean the printer regularly. Depending upon the density of your print jobs, the printer may require cleaning every 10,000 - 20,000 sheets. Vacuuming 1. Turn the power switch OFF. 2. Open the printer upper doors. (See page 42.) 3.
Page 78 Chapter 4 General Cleaning 5. Vacuum the developing unit and toner hopper. Legend: Developing Unit and Toner Hopper Vacuum...
Page 79 6. Vacuum the cleaning unit. Legend: Cleaning Unit Vacuum Vacuuming...
Page 80 Chapter 4 General Cleaning 7. Vacuum the fuser unit. 8. Vacuum the lamp housing filter on the end of the fuser unit. Legend: Fuser Unit Vacuum...
Page 81 Transfer Charger Transfer Elevator Drive Shaft CAUTION To avoid damaging the printer or causing false paper jams, the transport lever must be in the fully down position before closing the transport unit. 10. Lower the transport surface by turning the green lever on the transport unit to the left.
Page 82 Chapter 4 General Cleaning 12. Vacuum the toner, paper dust, etc. Be sure to clean under the transport unit as well. Legend: Transport Surface Green Lever Vacuum 13. Wipe off the dirt on the transport surface with wet tissue paper. Make sure no paper debris is left on the surface 14.
Page 83 15. Push the transport unit into the printer while holding down the green lever. Raise the green lever to the right to raise the transport surface. Legend: Transport Surface Green Lever Vacuuming...
Page 84 Chapter 4 General Cleaning 16. Vacuum the toner, paper dust, etc. in the tractor area. Legend: Tractor Vacuum Paper Guide...
Page 85: Cleaning The Chargers
Cleaning The Chargers 1. Turn the power switch OFF. 2. Open the printer upper doors. (See page 42.) Main Charger CAUTION Handle the charger carefully to avoid damaging or breaking the charger wires. 3. Loosen the thumbscrew and remove the main charger by pulling it toward you.
Page 86 Chapter 4 General Cleaning 5. Using the brush cleaner (listed on page 68), clean the exposed side of the charger grid and the body of the main charger to remove paper dust, etc., as shown below. Legend: Charger Grid Brush Cleaner Main Charger...
Page 87 6. Position the main charger with the charger grid up and the front end of the charger toward you, as shown in the following figure. Remove the charger grid from the main charger as follows: a. While pressing the front retaining tab toward the rear of the charger, unhook the rear end of the charger grid from the rear retaining tab.
Page 88 Chapter 4 General Cleaning 7. Using the brush cleaner, clean both sides of the charger grid. Legend: Brush Cleaner Charger Grid 8. Using the wire cleaner (listed on page 68), clean the two wires in the main charger. When clean, the wires feel smooth. Legend: Wire Cleaner Main Charger...
Page 89 9. Install the charger grid. 10. Return the main charger to its original position. Fasten the main charger screw to secure it. Precharger And Transfer Charger 11. Open the waste toner recovery unit. 12. Loosen the precharger thumbscrew and transfer/separator charger thumbscrew, and remove the chargers by pulling them toward you.
Page 90: Cleaning The Fuser Unit Cover Glass
Do not scratch or place your hands directly on the cover glass. IMPORTANT Do not use any cleaners or chemicals on the Fuser Unit Cover Glass. Use only the scraper. 1. Turn the power switch OFF. 2. Open the printer upper doors. (See page 42.) WARNUNG AVISO ATTENTION AVVERTENZA...
Page 91 Transfer Charger Transfer Elevator Drive Shaft CAUTION To avoid damaging the printer or causing false paper jams, the transport lever must be in the fully down position before closing the transport unit. 5. Lower the transport surface by turning the green lever on the transport unit to the left.
Page 92 Handle Holding Plate Thumbscrew Green Lever Fuser Unit 7. Grasp the handle and pull out the fuser unit until the second handle is visible. 8. With the other hand, grasp the second handle and remove the fuser from the printer.
Page 93 CAUTION Do not scratch or place your hands directly on the cover glass. Fingerprints on the cover glass or lamps will cause them to break. 9. Place the fuser on a clean, flat surface with the cover glass facing up. 10.
Page 94 13. Vacuum the filter, then install it. 14. Vacuum any paper dust from the printer frame. 15. Install the fuser, making sure that the guide pins in the screw bracket align with the holes in the side frame of the printer.
Page 95: Major Cleaning
Major Cleaning Do a major cleaning every 150,000 pages to keep your printer in the best working order. Cleaning Unit 1. Turn the power switch OFF. 2. Open the printer upper doors. (See page 42.) 3. Open the waste toner recovery unit. (See page 46.) 4.
Page 96 Chapter 4 Major Cleaning IMPORTANT To avoid spilling toner, do not turn the cleaning unit upside down. 6. Vacuum the brush on the cleaning unit. Turn the end of the shaft to rotate the brush. Continue to rotate and vacuum the brush until the entire brush surface has been cleaned.
Page 97 CAUTION Do not flex the discharge LED, or it may break. 7. Remove the discharge LED screw. Legend: Screw Discharge LED 8. Remove the discharge LED by pulling it toward you. Cleaning Unit...
Page 98: Cleaning The Photoreceptor Drum
• Cleaning the drum may result in wiping stains. A drum left unused in the printer for a long time after cleaning may especially be affected. Therefore, after cleaning and installing the drum in the printer, use maximum size paper to print an image repeatedly until no stains remain.
Page 99 3. If the drum is only slightly dirty, clean it with ethanol or isopropyl alcohol. Do not use acetone. 4. If the drum has toner buildup, clean it with the drum freshener pad. (See page 68.) Turn the drum little by little while polishing the drum surface with the freshener pad.
Page 100 11. Wipe the SELFOC lens by moving a Toraysee cloth (see page 68) from the inner part of the printer toward you. Wipe the lens in this manner several times until there is no more dirt on the cloth.
Page 101: Troubleshooting
Each time the printer is powered on, it performs a power-on self test. There is no printout during this test. However, the printer displays any errors on the control panel, accompanied by an audible alarm.
Page 102: Paper Jams
The error message remains displayed until the error condition is cleared and you press CLEAR. After the error is cleared, the printer reprints any pages that were not ejected prior to the error, provided the Reprint on Fault option is enabled.
Page 103 3. Reload the paper. The first fold of the paper should be facing towards the printer; otherwise, a paper jam could occur. (see illustration). Do not push the paper past the tractors as there is a paper jam sensor that will sense the paper and return a paper jam error.
Page 104: Paper Jam Near The Paper Output Section
Chapter 5 Paper Jams Paper Jam Near The Paper Output Section 1. When paper motion stops, wait 15 seconds, then open the upper doors. 2. Open the waste toner recovery unit. Legend: Opening Lever Waste Toner Recovery Unit...
Page 105 CAUTION The transfer charger must be in the down position to avoid scratching the drum. Failure to perform steps 3 and 4 damages the drum. 3. Rotate the transfer elevator drive shaft counterclockwise. Watch the charger movement: a. If the charger starts to move up, it is already in the down position.
Page 106 Chapter 5 Paper Jams CAUTION To avoid damaging the printer or causing false paper jams, the transport lever must be in the fully down position before opening the transport unit 4. Lower the transport unit by turning the green lever on the transport unit to the left.
Page 107 Paper Jam Near The Paper Output Section 6. Turn knob C clockwise 90 to raise the scuff roller holding the paper. Legend: Knob C 7. Separate the fanfold paper at the perforations on both the paper input and the output sections. Then remove the jammed paper by pulling it out.
Page 108 Output Section Legend: Tractor Gate CAUTION To avoid damaging the printer or causing false paper jams, the transport lever must be in the fully down position before closing the transport unit. 8. After removing the pieces of jammed paper, restore the transport unit and waste toner recovery unit to their original positions, and close the front cover.
Page 109: Paper Jam In The Transport Input Section
Paper Jam In The Transport Input Section 1. When paper motion stops, wait 15 seconds, then open the upper doors. 2. Open the waste toner recovery unit cover. CAUTION The transfer charger must be in the down position to avoid scratching the drum.
Page 110 Chapter 5 Paper Jams CAUTION To avoid damaging the printer or causing false paper jams, the transport lever must be in the fully down position before opening or closing the transport unit. 4. To lower the transport route surface, turn the green transport unit lever to the left.
Page 111: Paper Jam In The Transport Output Section
Paper Jam In The Transport Output Section Paper Jam In The Transport Output Section 1. When paper motion stops, wait 15 seconds, then open the upper doors. 2. Turn the green knob B counterclockwise. This causes the jammed paper to be moved to the paper feed section. Remove any jammed paper.
Page 112: Paper Jam In The Power Paper Stacker
Paper Jams Paper Jam In The Power Paper Stacker 1. When paper motion stops, wait 15 seconds, then tear the paper from the output section of the printer. 2. Open the stacker cover and clear any paper jams. Legend: Stacker Cover...
Page 113 Paper Jam In The Power Paper Stacker 4. Turn Knob C, clockwise to unlock it. Legend: Knob C 5. Pull the paper out from the paper entrance.
Page 114: System Status And Error Messages
7. Rotate Knob C counterclockwise to lock it. 8. Close the upper doors. 9. Press CLEAR on the control panel. 10. When the error is cleared, press ONLINE. The printer resumes printing. System Status And Error Messages When an error occurs, the printer displays an appropriate message on the control panel LCD.
Page 115: Reprinting Pages After Fault Condition
Reprint on Fault option in the Paper Control menu. If Reprint On Fault Is Enabled (The Default): Any pages left in the printer at the time of failure are reprinted. No data is lost. The printer reprints all pages that have not completely exited the printer at the time of failure.
Page 116 Attempt to clear the fault condition again, or contact your service representative. If the fault is cleared, and if you do not need to reload the paper into the tractors (for example, the printer ran out of toner): a. The printer goes OFFLINE. b. Press ONLINE to resume printing.
Page 117 “RELOAD PAPER IN TRACTORS” or “NOT PRINTING FAILED PAGES” message appears, then any pages removed from the printer are not reprinted, and the data on them is lost. Procedure For Fault Clearing-Reprint On Fault Enabled 1. A fault occurs.
Page 118 Attempt to clear the fault condition again, or contact your service representative. If the fault is cleared, and if you do not need to reload the paper into the tractors (for example, the printer ran out of toner): a. The printer goes OFFLINE. b. Press ONLINE to resume printing.
Page 119: Error Messages
• Operator-correctable errors include paper jams, and missing consumables. • Errors requiring field service are printer failures that require the attention of service personnel. • Errors requiring reprinting are those errors which require reprinting to recover from an error condition.
Page 120 Chapter 5 System Status And Error Messages Error Error Message Code Front Cover Open Paper Empty Paper Jam at Fuser (C) Paper Jam at Exit (D) Paper Jam at Exit (D) No Transfer Unit Scuff Lever Open (Knob C) Reserved Reserved Cutter Fail Cutter Fail...
Page 121 Error Error Message Code Fuser Lamp Overheat Fuser Fan Fail Reserved No Cleaning Unit Reserved Waste Toner Full No Waste Toner Box Toner Low Toner Density too High Toner Density too Low Toner Empty Reserved LED Head Overheat Reserved Reserved Engine CPU Fail Engine CPU Fail Engine CPU Fail...
Page 122 Chapter 5 System Status And Error Messages Error Error Message Code Engine CPU Fail Engine CPU Fail Engine CPU Fail Controller Comm. Fail Controller Comm. Fail Controller Comm. Fail Controller Comm. Fail Controller Comm. Fail Controller Comm. Fail Reserved Stacker Fail Stacker Fail Stacker Fail Stacker Fail...
Page 123 Invalid DRAM*/ Configuration TABLE NOTES 1. For any error with Reprint on Fault enabled: If the printer stops while in the middle of printing a page, reloading the paper and reprinting are required. There may be other cases requiring reloading and reprinting; if so, a message appears.
Page 124 Chapter 5 System Status And Error Messages The Front Cover Open error can occur if the upper doors are open or the paper output door is open. If the upper doors are closed, push the paper output door in to release it to its down position.
Page 125: Maintenance Log Sheets
Sheets Maintenance Log Sheets The maintenance log sheets are for your use. These may be photocopied and kept in a binder near the printer. Be sure to use them each time either you or your service provider perform printer maintenance.
Page 126: Level A Maintenance - 15,000 Pages (User)
Appendix A Maintenance Log Sheets Level A Maintenance - 15,000 Pages (User) Action Item Clean General cleaning Clean Main charger Clean Precharger Clean Transfer charger Clean Cover glass See Note 1 Replace Toner cartridge See Note 2 Note 1: Every 15,000 pages or 6 paper jams, whichever occurs first. Note 2: The Toner cartridge should be replaced about every 21,000 pages or as needed (for page coverage of 4%) Performed...
Page 127: Level B Maintenance -150,000 Pages (User)
Drum life is dependent upon media being used and proper maintenance and operation of the printer. Print media other than bond paper (e.g., labels, card stock, plastic, or vinyl) may reduce drum life as much as 50%.
Page 128: Level C Maintenance - 600,000 Pages (User)
Drum life is dependent upon media being used and proper maintenance and operation of the printer. Print media other than bond paper (e.g., labels, card stock, plastic, or vinyl) may reduce drum life as much as 50%.
Page 129: B Specifications
Specifications Specifications Paper Specifications Paper type Paper size Width Length* * Measured from main folding/cutting perforation to main folding/cutting perforation. Tractor pin holes Fanfold 7 to 16 inches 1 to 30 inches, in multiples of 1/6 inch. See the table and figure on the next page.
Page 130 Appendix B Specifications Specification Pin hole center to folding perforation Hole center line to edge of form Hole diameter Distance between centers of two consecutive holes Max. deviation of holes from their center line Max. deviation Left Hand hole to companion Right Hand hole (Center Line to Center...
Page 131 CenterLine “B” “B” Fanfold Paper “A” Tractor Pin Hole “D” “D” - Center Line Deviation Paper thickness Paper Weight Capacity Paper Feed Stacker Perforation Cut to Tie Paper Specifications Main Folding/Cutting Perforation “E” “C” .010 inch maximum 18-44 lb. bond (68-165g/m ), 44-125 lb.
Page 132: Performance Characteristics
Appendix B Specifications Performance Characteristics Printing density Printing speed Paper Size Letter Letter Maximum effective print width Duty cycle Mechanical life Warm-up time First page printing time MTBF/MPBF MTTR 300 x 300 dpi 400 x 400 dpi or 240 x 240 dpi (options) 2.78 inches per second.
Page 133: Host Interfaces
Host Interfaces Standard Centronics parallel, Dataproducts parallel, serial RS-232/422 NOTE: Dataproducts parallel interface requires an optional adapter cable. Optional IBM coax and twinax Emulations Standard LinePrinter Plus Optional PCL5/LP+ PCL5/PGL PCL5/VGL IGP/VGL IGP/PGL IPDS Host Interfaces...
Page 134: Memory Requirements
The L5000 series printers have 32 MB (standard) or 64 MB (optional) of RAM (Random Access Memory), and 8 MB (standard) or 16, 32, or 64 (optional) of Flash Memory. This is available with all new printer shipments, and all upgraded printers. Safety Regulations EUROPE...
Page 135: Physical Characteristics And Environment
Physical Characteristics And Environment Physical Characteristics And Environment Dimensions (H x W x D) 49 inch H x 30 inch W x 34 inch D In crate: 58 inches H x 36 inches W x 61 inches D Weight 353 lbs. (or 441 lbs.) with options Input voltage range 200 - 240 V +10%...
Page 136 Appendix B Specifications Temperature (5F) Maximum Temperature/ Humidity Limits Sound level Operating Standby state Inclination Humidity (%) RH 70 80 60 db (A-weighted ) max. Full options 50 dB (A-weighted) 1° max.
Page 137 Danger notice, 17 Developer replacing, 55 Developing unit replacing, 56 Developing unit recharging See Developer, replacing, 55 Diagnostics printer, 101 printer offline, 101 printer online, 102 Diagrams paper path, 33 Disk drives location, 31 Disposal photoreceptor drum, 55, 56 DOWN...
Page 138 90 Glass cover fuser unit cleaning, 90 Host interface specifications, 133 IGP / PGL Emulation, 24 IGP / VGL Emulation, 24 Impact Printer Emulation, 24 Important notice, 17 Input section transport paper jams in, 109 Intervals cleaning user responsibility, 70...
Page 139 in transport output section, 111, 112 near paper output section, 104 near tractor, 102 JOB IN PROCESS status lamp, 36 Keys function, 33 Keys See Function keys, 33 LCD See Liquid crystal display, 33 LINE SYNC status lamp, 36 LinePrinter Plus emulation, 24 Liquid crystal display (LCD), 33 Loading paper, 28 Location...
Page 140 133 memory requirements, 134 paper, 129 performance, 132 physical, 135 safety regulations, 134 Printronix LinePrinter Plus emulation, 24 Procedure fault clearing with Reprint on Fault disabled, 116 with Reprint on Fault enabled, 117 Quality print maintaining, 67 problems with, 67...
Page 141 17 precautions, 18 Safety regulations, 134 Schedules maintenance, 70 Service levels messages clearing, 70 SHIFT function key, 38 Specifications printer electromagnetic interference, 134 emulations, 133 environment, 135 host interfaces, 133 memory requirements, 134 paper, 129 performance, 132 physical, 135...
Page 142 Index function key, 40 Vacuum cleaners recommended, 68 Waste toner bottle replacing, 46...
Page 144 P.O. Box 163, Nieuweweg 283 NL-6600 AD Wijchen The Netherlands Phone: (31) 24 6489489 Fax: (31) 24 6489499 Schweiz GmbH RINTRONIX 42 Changi South Street 1 Changi South Industrial Estate Singapore 486763 Phone: (65) 542-0110 Fax (65) 543-0220 Visit our website at: www.printronix.com 706593-001C...

Printronix L5020 Operator's Manual

1 Introduction

2 Initial Setup

3 Consumables Replacement

4 Scheduled Maintenance

5 Troubleshooting

Maintenance Log Sheets

B Specifications

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Summary of Contents for Printronix L5020

Table of Contents