Printronix L5035 User Manual
Printronix L5035 User Manual

Printronix L5035 User Manual

Printronix user's manual multifunction printer l5035
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User's Manual
The Printronix L5035 Multifunction Printer

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Summary of Contents for Printronix L5035

  • Page 1 User’s Manual The Printronix L5035 Multifunction Printer...
  • Page 2: Consumables Information

    For the best possible performance of your Printronix printer, use Genuine Printronix parts and supplies. For the name of your nearest Printronix full service distributor, call: United States (800) 733-1900 or (714) 368-2300...
  • Page 3 L5035 Multifunction Printer User’s Manual 706590-001D...
  • Page 4: Software License Agreement

    The term “Software Product” includes the Software resident in the printer and its documentation. The Software Product is licensed (not sold) to you, and Printronix, Inc. either owns or licenses from other vendors who own, all copyright, trade secret, patent and other proprietary rights in the Software Product.
  • Page 5 Software Product and printer. Limited Software Product Warranty Printronix, Inc. warrants that for ninety (90) days after delivery, the Software will perform in accordance with specifications published by Printronix, Inc. Printronix, Inc. does not warrant that the Software is free from all bugs, errors and omissions.
  • Page 6 CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. 3. Printronix, Inc. will not be liable for any loss or damage caused by delay in furnishing a Software Product or any other performance under this Agreement.
  • Page 7: Communication Notices

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Printronix is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by any unauthorized changes or modifications to this equipment.
  • Page 8 Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Printronix cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-Printronix option cards.
  • Page 9 Anmerkung: Um die Einhaltung des EMVG sicherzustellen sind die Geräte, wie in den Handbüchern angegeben, zu installieren und zu betreiben. This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to European Standard EN 55022.
  • Page 10: Trademark Acknowledgements

    Association. Ethernet is a trademark of Xerox Corporation. DuraFusion, IGP, LaserLine, LinePrinter Plus, PGL, PSA and Printronix are registered trademarks of Printronix, Inc. Hitachi is a registered trademark of Kabushiki Kaisha Hitachi Seisakusho DBA Hitachi, Ltd. MS-DOS and Windows are registered trademarks of Microsoft...
  • Page 11 PhoenixPage PCL 5 is a registered trademark of Phoenix Technologies LTD. PKUNZIP is a registered trademark of PKWARE, Inc. 3M is a registered trademark of Minnesota Mining and Manufacturing Company. SELFOC is a registered trademark of Nippon Sheet Glass Co., Ltd. Toray is a registered trademark, and Toraysee is a trademark of Toray Industries, Inc.
  • Page 12 Hiroshige and Marigold are trademarks of AlphaOmega Typography, Inc. Printronix, Inc. makes no representations or warranties of any kind regarding this material, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Printronix, Inc. shall not be held responsible for errors contained...
  • Page 13: Table Of Contents

    Table of Contents 1 Introduction ... 19 About This Manual...19 General Safety Precautions...20 Safety Label Locations And Printer Views...22 About The Printer ...27 Features ...27 Emulations ...27 Fonts And Forms...28 2 Initial Setup ... 29 Installation Overview ...29 Loading Paper ...30 Loading Cut Sheet Paper (Option)...33...
  • Page 14 PAGE EJECT Key ...50 ENTER Key...50 CANCEL Key ...51 UP And DOWN Keys ...51 NEXT And PREV Keys ...51 3 Printer Configuration ... 53 Printer Configuration...53 Unlocking And Locking The Configuration Menu ...54 Unlocking The Configuration Menu...54 Locking The Configuration Menu ...54 Moving Within The Configuration Menu ...55...
  • Page 15 Virtual Printer Menu ...108 Loading Flash Memory (If Equipped) ...109 The CNVT2FLS Utility Program ...110 Downloading Into Flash Memory ...112 Flash Messages ...121 4 Consumables Replacement... 123 Consumable Replacement ...123 Replacement Intervals ...123 Replacing The Toner Cartridge...124 Replacing The Waste Toner Bottle ...128 Installing The Photoreceptor Drum ...130...
  • Page 16 Table of Contents Discharge LED ...193 Photoreceptor Drum...194 SELFOC Lens 6 Troubleshooting ... 197 Troubleshooting...197 Diagnostics ...197 Fanfold Paper Jams ...198 Paper Jam Near The Tractor ...198 Paper Jam Near The Paper Output Section ...199 Cut Sheet Paper Jams ...203 Paper Jam At The Back Of The Paper Cassette ...203 Paper Jam In The Transport Input Section ...206 Paper Jam In The Transport Output Section ...210...
  • Page 17 Table of Contents Memory Requirements...241 Safety Regulations ...242 Electromagnetic Interference ...242 Physical Characteristics And Environment ...242 C Host I/O Interfaces ... 245 Overview...245 Performance Considerations...247 RS-232 Serial Interface...249 RS-422 Serial Interface...253 Centronics Parallel Interface ...257 Dataproducts Parallel Interface...261 Termination Resistors ...265...
  • Page 18 Table of Contents...
  • Page 19: Introduction

    Introduction About This Manual This manual explains how to use your printer. Safety Notices And Special Information For your safety and to protect valuable equipment, it is very important that you read and comply with all information highlighted under the following special headings:...
  • Page 20: General Safety Precautions

    The operator-accessible power switch does not shut off all power to the printer. You must unplug the power cord to shut off all power to the printer. The power outlet must be near the equipment and easily accessible.
  • Page 21 Do not place the power cord under any carpet. Do not lean on or put heavy objects on top of the printer. Do not put your hand into the power paper stacker when the printer is in operation.
  • Page 22: Safety Label Locations And Printer Views

    Chapter 1 Safety Label Locations And Printer Views Safety Label Locations And Printer Views...
  • Page 23 Legend: Face Down Paper Output Tray Top Cover Front Upper Cover Power Paper Stacker(Optional) Top Cover Cut Sheet Paper Input Cassette (Optional) Power Switch CAUTION Host I/O Connections 10) Fanfold Paper 11) Control Panel 12) Front Upper Cover 13) Rear Cover 14) CAUTION 15) Face Up Paper Output Tray Figure 1: Front and Side Views...
  • Page 24 Chapter 1 Safety Label Locations And Printer Views Legend: Front Upper Cover CAUTION CAUTION WARNING Open/Close Button Figure 2: Front View with Front Upper Cover Open...
  • Page 25 Legend: Fuser Unit Cleaning Unit Discharge LED (not visible) Main Charger Toner Cartridge Optional Cut Sheet Feeder Unit Control Panel Developing Unit Waste Toner Recovery Unit 10) Transport Unit 11) Smoke Filter Box 12) Power Supply for Flash Lamp Figure 3: Front View with Front Covers Removed...
  • Page 26 Chapter 1 Safety Label Locations And Printer Views Legend: Power Switch CAUTION Parallel Port 232/422 Switch Diagnostic Port Serial Port Optional Coax/ Twinax Port Figure 4: Rear Cover...
  • Page 27: About The Printer

    Depending on how your printer was ordered, it will come equipped with one of two emulations: either the PhoenixPage PCL 5 emulation software or the Printronix software (which emulates an impact printer). Printronix LinePrinter Plus includes the following printer protocols: •...
  • Page 28: Fonts And Forms

    ® • Epson FX-1050 Printronix LinePrinter Plus provides portrait and landscape image orientation. Automatic 1-up, 2-up, 4-up, and gray bar overprinting are also provided. The emulation offers optional proportional (scalable) fonts and multi-up form definition capability as well. The following optional emulations are also available: ®...
  • Page 29: Initial Setup

    The installation and setup of your printer should be performed by a service provider trained and authorized by Printronix. Your service provider is also responsible for doing a preinstallation site survey, unpacking the printer, connecting the power and host data cables, and installing the first set of consumable items in the printer.
  • Page 30: Loading Paper

    (without ragged edges or paper chaff). NOTE: You do not need to power off the printer power to replace paper. If you leave the printer on and replace the paper it will resume printing where it left off when you put it on line.
  • Page 31 IMPORTANT The first fold of the paper should be facing toward the printer. Otherwise, a paper jam could occur during printing (see below). Legend: Tractor Unit Lower Paper Guides First paper fold is toward printer 3. Pass the leading edge of the paper between the lower paper guides, as shown in the illustration above.
  • Page 32 Chapter 2 Loading Paper Legend: Tractor Pins Tractor Lock Tractor Gate 4. Unlock only the right tractor by pushing forward on the tractor lock. 5. Open the left and right tractor gates and place the paper about half-way onto the tractor pins. IMPORTANT Do not push the paper past the tractors into the area of the paper jam sensor.
  • Page 33: Loading Cut Sheet Paper (Option)

    To change the paper output tray selection, see the Cut Sheet Output option on the Paper Control menu, page 69. NOTE: If the printer runs out of paper during printing, you do not need to turn off printer power to replace paper. If you leave...
  • Page 34 Legend: Cassette Cover Cassette 3. Cover the cassette and insert it into the printer, making sure it is completely seated. If the cassette is not fully seated, a paper jam may result. 4. If you are reloading paper following a “CUT-SHEET PAPER EMPTY”...
  • Page 35 Loading Cut Sheet Paper (Option) In order to minimize the possibility of a paper jam: • Only use xerographic quality paper. • Load paper in a cassette which has been adjusted for the exact paper size. (To set the cassette for the paper size, see the following section.) •...
  • Page 36 (as shown in the table that follows). When the plastic inserts in the cassette contact the paper size sensors on the printer, the printer determines that the paper cassette is in position and identifies the paper size.
  • Page 37: Cut Sheet Tray Linking

    8.3 in - 19.6 in) Cut Sheet Tray Linking If your printer is equipped with the cut sheet paper feed option, you can use Tray Linking. Tray Linking is disabled by default. With Tray Linking enabled, when the active cut sheet paper tray runs out of paper, the printer will automatically switch to the other paper tray and continue printing.
  • Page 38: Variable Tray Width

    If you are using the Custom Tray Width feature, use the control panel to adjust the width of the image in the printer to match your nonstandard width paper. To set a custom tray width, see Cut Sheet Options on the Paper Control menu, on page 69.
  • Page 39: Variable Tray Length

    Loading Cut Sheet Paper (Option) Variable Tray Length If your printer is equipped with the cut sheet paper feed option, it is possible to override the standard cut sheet paper tray lengths. This feature is called Custom Tray Length. The standard cut sheet paper tray sizes are listed in the table on page 37.
  • Page 40: Powering On The Printer

    Legend: Power Switch 1. Plug the printer into a 200, 220, or 240 VAC, 30 Amp, 50-60 Hz power source as shown on the rear panel label. (The DC power supply must be set for the proper line voltage. Using an incorrect power source or improperly setting the DC power supply will damage the printer.)
  • Page 41: Power Paper Stacker (Option)

    NOTE: The printer can be set to power on in the OFFLINE state instead of the ONLINE state. To print, ONLINE must be lit; if it is not, press ONLINE. In the event other messages and prompts appear on the control panel, answer the prompts and follow the directions as explained in “System Status and Error Messages”...
  • Page 42: Parts Of The Power Stacker

    Chapter 2 Parts Of The Power Stacker Parts Of The Power Stacker Legend: AUTO Key STOP Key DOWN Key HEAVY Key Hook Head/Tail Length Measuring Gauge (in inches) Elevator Safety Stop Bar (not visible in figure) Top/Bottom Adjust Knob...
  • Page 43: Stacker Operation Keys

    • STOP: Stops the elevator, and displays the message “Stacker Not Ready” on the printer control panel. The STOP key may be used to stop the elevator from lowering after pressing the DOWN key.
  • Page 44: Setting The Stacker Page Length

    (see the Paper Control menu on page 68). Removing Paper 1. After a print job, press the PAGE EJECT key on the printer control panel. 2. Tear the paper at the perforation. 3. Press the DOWN key on the stacker to lower the elevator.
  • Page 45: Stacker Full

    (LED is not lit). This key is only active in STOP mode and when there is no paper in the stacker. 7. If the printer reports an error which requires the paper path to be cleared, be sure to reload the paper with the first perforation facing inward (see page 30).
  • Page 46: Using The Control Panel

    (See the Paper Control menu on page 68. Also see “Reprinting Pages after Fault Condition” on page 212.) 8. Press the ONLINE key on the printer control panel, to place the printer online. Using The Control Panel...
  • Page 47: Liquid Crystal Display (Lcd)

    JOB IN PROCESS lights continuously. JOB IN PROCESS does not light when the printer is not processing data, no data exists in the buffer, and the printer is not receiving data. STAND BY...
  • Page 48: Online

    It may carry out unwanted commands. ONLINE ONLINE lights continuously when the printer is online (when the printer is ready to print and accept data from the host). It flashes when the printer is offline or when the printer stops because of an error.
  • Page 49: Clear Key

    (if all errors are cleared). TEST Key When the printer is offline, you can run a test print, as configured under the Test Print menu (page 105), by pressing the TEST key. To stop the test print, press TEST again.
  • Page 50: Page Eject Key

    When the JOB IN PROCESS status indicator lights steadily, pressing PAGE EJECT causes the printer to print all data in the printer. If continuous form paper is used, the page then will be cut at the perforation (unless the Burst On Eject option is disabled).
  • Page 51: Cancel Key

    CANCEL Key The CANCEL key has the following functions when the printer is offline: • Cancels the current page in process • Cancels any pages queued to print but not yet printed • Cancels any input data not yet processed •...
  • Page 52 Chapter 2 Using The Control Panel...
  • Page 53: Printer Configuration

    Printer Configuration Printer Configuration In order to print data, the printer must respond correctly to interface signals and commands received from the host computer. Configuration is the process of matching the printer’s operating characteristics to those of the host computer. The characteristics that define the printer’s response to signals and commands...
  • Page 54: Unlocking And Locking The Configuration Menu

    Printer Configuration Unlocking And Locking The Configuration Menu In order to configure the printer with the control panel, you need to unlock the ENTER key, which is locked by default. The locked state secures your configuration, preventing alteration. Unlocking The Configuration Menu Step 1.
  • Page 55: Moving Within The Configuration Menu

    The example shown configures the printer for a form length of 12 inches. It also shows how to move through any menu.
  • Page 56: Printing The Current Configuration

    You should always print out and store your configurations for future reference. The printout provides a list of the parameters you set when you configured the printer. Each parameter is defined later in the chapter. To print the current configuration, follow the steps listed below: Step Place the printer off line.
  • Page 57: Factory Settings

    Factory Settings The configuration defaults set at the factory are listed below. These values are available for loading at any time, and are maintained in the printer until a new configuration is loaded. Table 1. Factory and Configuration Parameters Menu Item...
  • Page 58 Chapter 3 Printer Configuration Table 1. Factory and Configuration Parameters Mode Config. Control Load Configuration Save Configuration Print Configuration Delete Configuration Power-up Configuration Protect Saved Configuration Host Interface Centronics Data Bit 8 Paper Inst Line Data Polarity Strobe Polarity ACK Polarity...
  • Page 59 Table 1. Factory and Configuration Parameters Menu Item Dataproducts Data Bit 8 Paper Inst Line Data Polarity Strobe Polarity Data Req Pol Ready Polarity Online Polarity Paper Inst Polarity Serial Host Protocol Baud Rate Data Bits Stop Bits Parity DTR Function RTS Function DTR Polarity RTS Polarity...
  • Page 60 Chapter 3 Printer Configuration Table 1. Factory and Configuration Parameters Series 1 Poll Series 1 Delay Series 1 Idle Miscellaneous Panel Key Sound Alarm Power-up State Hex Dump Mode PTX_SETUP Option Setup Parse Setup SFCC Display Language File System Overwrite...
  • Page 61 Table 1. Factory and Configuration Parameters Menu Item Max Fonts Loaded Font Weight Standard Chars. Bold Chars. Extra Bold Chars. Virtual Printer Virtual Printer Factory Settings Default Value 05 Fonts...
  • Page 62: Changing Printer Configurations

    Chapter 3 Printer Configuration Changing Printer Configurations In order to properly configure the printer, it is important that you have a current configuration printout, as described previously. From this printout, determine which parameters you need to change for the printer to operate correctly with the host computer, or your specific applications.
  • Page 63 12. Lock the ENTER key. 13. Do one of the following to save your changes: • To temporarily save the changes (until the printer is turned off), place the printer online. • To permanently save the changes, see the following section.
  • Page 64: Saving Configurations

    The configurations are saved and stored in flash memory for later use. These user-defined configuration sets are erased from memory when the printer power is turned off. If you do not save your configuration before you turn off the printer, the current configuration is lost.
  • Page 65 NOTE: If the “Protect Save Configs” option is enabled, the new configuration is not saved unless the existing configuration has been deleted. For more detail, see page 58 Step 1. Place the printer offline. 2. Unlock the ENTER key. 3. Scroll through the menu until you reach the appropriate selection.
  • Page 66 STANDBY light flashes, and this message appears: 9. Lock the ENTER key. 10. Place the printer online (LCD depends on printer emulation). NOTE: If you want to make the new printer configuration active at power-up, select this configuration as the “Power-Up Config.” Press LCD Message STANDBY...
  • Page 67: Configuration Menus

    Serial Delete Config. Power-up Config. Protect Configs. Test Print Print Statistics (page 105) (page 106) System Memory Test Pattern Printer Life No. of Pages Start Test Virtual Printer (page 108) Empty (or any other emulation currently loaded in the printer.
  • Page 68: Paper Control Menu

    Chapter 3 Printer Configuration Paper Control Paper Control Image Width Form Length 2.0 inches 2.1 inches 2.2 inches Inch Select* 6 LPI Select 14.6 inches* 14.7 inches Length in Length at Inches* 6LPI Range=6 to 144 1.0 inches 1.5 inches Default=66* 2.0 inches...
  • Page 69 Paper Selection Fanfold* Upper Tray Lower Tray Hor. Image Ver. Image Shift Shift -100/100 inches -100/100 inches -99/100 inches -99/100 inches -98/100 inches -98/100 inches 0/100 inches* 0/100 inches* 100/100 inches 100/100 inches Paper Type Burst on Reset Toner Eject Full ENTER Standard* Enable*...
  • Page 70 If the form length parameter setting is within the valid range for the paper length parameter, the printer uses the value for both the form length and paper length parameters. If the...
  • Page 71 Cut Sheet Output specifies which output tray is used. You may select the face down (default) or face up orientation. The face down tray is located on the top of the printer, the face up tray is located above the optional power stacker.
  • Page 72 Paper Type Paper Type allows you to set the printer for either standard or synthetic paper. The default is Standard; use this setting for most types of media. Use the Synthetic setting for special types of media such as plastic cards.
  • Page 73 The control panel indicates when this is necessary. • BOOT: When powering on, the printer does not cut the paper in the printer or roll it back out of the printer. Paper Control Menu...
  • Page 74 If the cut sheet trays are of different sizes, and Tray Linking is enabled, the printer will not switch to the alternate tray when the first tray runs out of paper. The printer also will not display the usual “CUT-SHEET PAPER EMPTY”...
  • Page 75 Also, you cannot modify the length for a standard cut sheet tray. The length depends on the cassette paper size and is recognized by the printer using the paper size detector sensors. The following table lists the standard settings for the cut sheet paper tray.
  • Page 76: Mode Menu

    VGL, IPDS, and PhoenixPage PCL5 software emulations are available as options. When you turn on the printer, it reads the Flash memory as part of its initialization, to determine what emulations are installed. Based on this information, the printer then creates the appropriate selections on the Mode menu.
  • Page 77: Config. Control Menu

    NOTE: Each emulation can have its own set of configuration options in addition to those that are in the printer system list. For information on these unique configuration settings, see the appropriate emulation manual. Config. Control Menu Config. Control Load Config.
  • Page 78 NOTE: If the “Protect Save Configs.” option is enabled, the new configuration is not saved unless the existing configuration has been deleted. Print Configuration Print configuration allows you to output a listing of various stored printer configuration parameters. You can print the following configurations: • Current •...
  • Page 79 Power-up Configuration Power-up configuration allows you to specify one of nine (0-8) configurations to be used upon printer power-up. The factory default for power-up is configuration 0. Protect Configs. The Protect Configs. (protect configurations) option allows you to specify whether or not a new configuration should “overwrite”...
  • Page 80: Host Interface Menu

    Serial (RS-232 or RS-422) NOTE: In addition to the software configuration for the serial interface, a toggle switch on the right side of the printer (adjacent to the RS232/422 connector) must be set for either RS-232 or RS-422. The location of the RS-232/422 toggle switch is shown in Chapter 1, “Introduction.”...
  • Page 81: Centronics Parameters

    Centronics Parameters Host Interface Centronics Dataproducts Data Bit 8 Paper Inst Line Enable* Disable* Disable Enable Busy Polarity Slct Polarity Standard* Standard* Inverted Inverted NFAULT/PE Ctl Act Together* Act Separate Centronics Parameters Serial Data Polarity Strobe Polarity Standard* Standard* Inverted Inverted Fault Polarity Paper Inst...
  • Page 82 (i.e., enough time has elapsed for the data lines to stabilize). The data strobe signal forces the printer to read the data lines into its input buffer.
  • Page 83 This parameter must be set to match the Busy signal polarity of your host computer. When the printer is busy and is not ready to receive more data, it sends a Busy signal to the host computer. Slct (Select) Polarity Values: Standard (default) or Inverted.
  • Page 84 This parameter must be set to match the PE signal polarity of your host computer. During printing, if a paper out, paper jam, or cover open error occurs, the printer sends a Paper Empty (PE) signal to the host telling it not to send any more data. NFAULT/PE Ctl Values: Act Together (default) or Act Separate.
  • Page 85: Dataproducts Parameters

    Dataproducts Parameters Host Interface Centronics Dataproducts Data Bit 8 Enable* Disable Strobe Data Req Polarity Standard* Standard* Inverted Inverted Data Bit 8 Values: Enable (default) or Disable. Normally, this parameter is enabled. It allows access to the extended ASCII character set. Paper Inst (Instruction) Line Values: Enable or Disable (default).
  • Page 86 Ready Polarity Values: Standard (default) or Inverted. This parameter must be set to match the Ready signal polarity of your host computer. When the printer is ready to receive data, it sends a Ready signal to the host.
  • Page 87 Values: Standard (default) or Inverted. This parameter must be set to match the Online signal polarity of your host computer. The printer sends an Online signal to the host indicating that communication can be accomplished whenever the Ready signal is true.
  • Page 88: Serial Parameters (Rs-232 And Rs-422)

    Chapter 3 Printer Configuration Serial Parameters (RS-232 And RS-422) Host Interface Centronics Dataproducts Data Bits Stop Bits 8 Bits* 1 Bit* 7 Bits 2 Bits 6 Bits 5 Bits RTS Polarity DTR Polarity Normal* Normal* Inverted Inverted Diagnostic None* Transmit Test...
  • Page 89 ETX/ACK The ETX/ACK protocol enables the flow of communication to the printer by sending a block of data, and ending the block with an End of Text (ETX) signal. When the printer receives the ETX signal, it acknowledges the signal, thereby indicating it has received the...
  • Page 90 ENQ/ACK The ENQ/ACK protocol enables the flow of communication to the printer by sending a block of data, and ending the block with an Enquiry (ENQ) signal. When the printer receives the ENQ signal, it acknowledges the signal, thereby indicating it has received the entire block of data.
  • Page 91 Buffer Empty Buffer Full With the SERIES 1, 1 CH protocol selected, if the printer receives a Series 1 poll character from the host, the printer removes the poll character from its input data stream and discards it. After a delay, called the poll delay, the printer replies to the host by sending the appropriate response character, per the preceding table.
  • Page 92 Chapter 3 Printer Configuration SERIES 1, 2 CH When you select the Series 1 with 2 Characters protocol, the printer behaves exactly the same as the Series 1 with 1 Character protocol, except that the printer sends two-character responses to the host.
  • Page 93 Data Terminal Ready (DTR) signal to the host computer. DTR is a status signal that the printer sends to the host to indicate whether or not the printer is ready to receive data.
  • Page 94 Request to Send (RTS) signal to the host computer. RTS is a status signal that the printer sends to the host to indicate whether or not the printer is ready to receive data.
  • Page 95 Values: None, 1, 4, 8, or 14 (default). You can specify how many bytes the First In, First Out (FIFO) input buffer stores before the bytes are sent to the printer’s data buffer. Diagnostic Values: None (default), Transmit, or Loopback.
  • Page 96 0+ Msec. This parameter selects the Series 1 delay time, in milliseconds, that the printer waits prior to sending the Series 1 response to the host. NOTE: This parameter is used only with the SERIES 1, 1 CH and SERIES 1, 2 CH protocols.
  • Page 97: Miscellaneous Menu

    Disable Etc. Panel Key Sound Panel key sound allows you to configure the printer to beep when you press a key (switch). The default setting is On. Alarm Alarm allows you to configure the printer to beep when a printer fault condition occurs.
  • Page 98 The default setting is Online. Hex Dump Mode Hex dump mode allows you to place the printer into the “hex dump” mode, in which the printer outputs a hexadecimal data stream. The purpose of hex dump mode is to see exactly what data is received by the printer, in order to debug forms, for example.
  • Page 99 Miscellaneous Menu If a fault occurs while printing a hex dump, the printer reverts to the normal fault state. When the fault is cleared, the printer resumes printing the hex dump (either a partial line with a form feed, or nothing at all).
  • Page 100 Optimize and Reboot Reclaims flash space from deleted flash files. After pressing ENTER, wait for the printer to reboot. Print File List Prints a summary of the files stored in flash memory and several...
  • Page 101: Font Memory Menu

    Font Memory Menu Font Memory Max Char Max Cache Memory Memory 50 Kbytes 50 Kbytes 100 Kbytes 100 Kbytes 150 Kbytes 150 Kbytes 300 kbytes* 200 kbytes* 900 Kbytes 900 Kbytes Max Fonts Font Weight Loaded 1 font 2 fonts 3 fonts 20 fonts Standard...
  • Page 102 2. Change the power-up configuration to match the configuration you just saved. See the Config. Control menu option “Power-up Configuration” on page 79. 3. Turn the printer power off and then on again. Max Char Memory The Maximum Character Memory option specifies the size of the largest character that can be printed.
  • Page 103 The font cache stores bitmaps that are created on demand from the font outlines stored in Flash memory. The cache allows the printer to print scalable fonts at optimum speed.
  • Page 104 Chapter 3 Printer Configuration The allowable range is 1 KBytes to 20 KBytes, in 1-KByte increments. The default value for this parameter is 1 KBytes. Max Fonts Loaded The Maximum Fonts Loaded option specifies the number of scalable font outlines that can be concurrently loaded into RAM in the printer.
  • Page 105: Test Print Menu

    (This is identical to pressing the TEST key on the control panel.) To stop a continuous test print, press ENTER when this option is displayed, or press TEST. Note that the printer may output an additional ten pages before the continuous test print stops.
  • Page 106: Print Statistics Menu

    The L5000 series printers have 32 MB of RAM (Random Access Memory), and 8 MB of Flash Memory. This is standard with all new printer shipments, and all upgraded printers. The 32 MB of RAM exceeds the amount previously specified for optimal speed for all currently available system configurations.
  • Page 107: Maintenance Menu

    Maintenance Menu Maintenance User Maint. Tech Service Clear Level A Clear Level D Clear Level B Clear Level E Clear Level C Clear Level F Clear Level G Clear Level H The Maintenance menu provides access to information about service levels for end-users and service technicians. User Maint The User Maintenance option resets the service level page count after you complete preventive maintenance (levels A, B, and C).
  • Page 108: Virtual Printer Menu

    Virtual Printer The Virtual Printer option allows the user to select which emulation, or partition, the printer should switch to using. If the user selects Empty, the printer automatically enters download mode. If the user selects an emulation and then manually enters download mode, the position selected will be the position for the new emulation to be loaded.
  • Page 109: Loading Flash Memory (If Equipped)

    Emulation software and fonts are supplied on one or more 3.5 inch, double–density diskettes. Each emulation file is “executable,” which means you can expand it and copy it into the printer’s flash memory with a single command. The other kinds of files are not executable;...
  • Page 110: The Cnvt2Fls Utility Program

    Chapter 3 The CNVT2FLS Utility Program The CNVT2FLS Utility Program The CNVT2FLS program is a DOS utility that is supplied with the flash software on diskette. This utility converts logo, form, TIFF, setup, and font files into downloadable format. To convert files into downloadable format, do the following: 1.
  • Page 111 The file named file_name2 is a flash downloadable file that can be copied and downloaded to the printer, as detailed later in this section. The utility takes the filename you specify for file_name3 and stores this information within the downloadable output file (file_name2).
  • Page 112: Downloading Into Flash Memory

    CNVT2FLS command line, as indicated above. Downloading Into Flash Memory CAUTION When downloading an emulation to a virtual printer, all other optional font files, customer-supplied logos, and setup files will be erased. You will then need to reload these files. Before starting a download procedure, be sure that you have all of the necessary installation files on hand.
  • Page 113 7. Set the printer power switch to O (off). 8. If the printer is already connected to the parallel port of an IBM- compatible computer that is using the PC-DOS™ or MS-DOS operating system, skip to step 14. If not, continue with step 9.
  • Page 114 43. If you do have emulation software to install, continue with step 17. 17. Switch to the virtual printer where you want to download the new emulation software (also known as selecting the flash memory partition) and press the ENTER key on the printer control panel.
  • Page 115 Loading Flash Memory (If Equipped) The file name of the compressed file on the diskette takes the form part_num .zip, for example 123456.zip. 24. At the DOS prompt type: A:\PKUNZIP A:\ part_num where part_num is the six digit number you noted in the previous step.
  • Page 116 Write down the complete name of the file with the .exe extension. This is the file you will download into the printer. 35. On the printer control panel, press and hold down the ONLINE + PAGE EJECT keys. Without releasing the keys, power the printer on.
  • Page 117 DOS command, for example: 123456.exe -pb2 <Return> 38. If there is an existing emulation in the selected virtual printer, you will be asked to confirm the erasure of the existing emulation. The message on the printer LCD will be similar to...
  • Page 118 Chapter 3 Downloading Into Flash Memory 45. On the printer control panel, press and hold down the ONLINE + PAGE EJECT keys. Without releasing the keys, power the printer on. Continue holding the ONLINE and PAGE EJECT keys down. 46. When you see “WAITING FOR FILE DOWNLOAD” on the LCD, release the ONLINE and PAGE EJECT keys.
  • Page 119 57. If you had to install a parallel data cable to the computer and printer in step 11, continue with step 58. If not, skip to step 64. 58. Unplug the printer AC power plug from its electrical outlet.
  • Page 120 Downloading Into Flash Memory 60. Disconnect the parallel data cable from the computer and from the printer. 61. Reconnect the customer’s data input cable(s) to the printer, if required. 62. Plug the printer AC power plug into its electrical outlet.
  • Page 121: Flash Messages

    The printer is erasing the selected flash memory partition (the selected emulation). The printer is writing the new data (from the file named filename.ext) into flash memory. The printer is reclaiming unused space from deleted files in the flash memory file system.
  • Page 122 FLASH MEMORY FULL PROGRAM NEEDS MORE DRAM INVALID DRAM CONFIGURATION The printer detected emulation or file corruption during download or emulation bootup. Re-install the emulation or re-download the flash files. There is no emulation installed or the emulation in flash memory is corrupted.
  • Page 123: Consumables Replacement

    Note 2: Replace at 300,000 pages or sooner if print quality is no longer acceptable. Drum life is dependent upon media used and proper maintenance and operation of the printer. Print media other than bond paper (e.g., labels, card stock, plastic, or vinyl) may reduce drum life as much as 50%.
  • Page 124: Replacing The Toner Cartridge

    If necessary, use only cold water to remove toner from skin or clothing. Opening The Front Cover To replace the toner cartridge, perform the following steps: 1. Take the printer offline. 2. When paper motion stops, wait 15 seconds, then open the printer front upper cover. Legend:...
  • Page 125 3. Rotate the old toner cartridge counterclockwise until the notch is aligned with the pin in the toner hopper, and remove the cartridge. Legend: Toner Cartridge Positioning Pin Notch 4. Put the old cartridge into a plastic bag and discard it. 5.
  • Page 126 Chapter 4 Consumable Replacement 7. With the cover tape facing up, begin inserting the cartridge into the toner hopper, and slowly pull off the cover tape in the direction of the arrow. Remove the last of the tape just as the cartridge is completely inside the hopper.
  • Page 127 Replacing The Toner Cartridge 9. Rotate the cartridge clockwise until it stops. Legend: Toner Cartridge 10. If any toner has spilled, remove it with wet tissue paper or a toner vacuum. 11. Close the front upper cover.
  • Page 128: Replacing The Waste Toner Bottle

    To replace the waste toner bottle, perform the following steps: 1. When paper motion stops, wait 15 seconds, then open the printer front upper cover. (See page 124.) 2. Lower the lever, pull the green handle toward you, and open the waste toner recovery unit.
  • Page 129 Waste Toner Bottle 4. Remove the waste toner bottle from the unit and discard it. 5. Install a new waste toner bottle. 6. Close the printer front cover. 7. Clear Error 28, “Waste Toner Full,” as follows: a. Press CLEAR.
  • Page 130: Installing The Photoreceptor Drum

    Consumable Replacement Installing The Photoreceptor Drum Drum life depends on media used and proper maintenance and operation of the printer. Print media other than bond paper (e.g., labels, card stock, plastic, or vinyl) can reduce drum life as much as 50%.
  • Page 131 4. Remove the three thumbscrews on the upper inner cover. Then remove the cover. Legend: Upper Inner Cover Thumbscrews (3) CAUTION Failure to perform Step 5 will damage the photoreceptor drum. 5. Rotate the developing unit lever fully clockwise so that it is pointing straight up (to separate the developing unit from the photoreceptor drum).
  • Page 132 Chapter 4 Consumable Replacement 6. Remove the developing unit by holding the lever in one hand and pulling the developing unit partially out of the printer. Legend: Hanger 7. With the other hand, grasp the hanger and remove the developing unit from the printer.
  • Page 133 CAUTION The transfer charger must be in the down position to avoid scratching the drum. Failure to perform steps 9 and 10 will damage the drum. 9. Rotate the transfer elevator drive shaft counterclockwise. Watch the charger movement: a. If the charger starts to move up, it is already in the down position.
  • Page 134 Chapter 4 Consumable Replacement 10. Lower the transport unit by turning the green lever on the transport unit to the left. Legend: Green Lever...
  • Page 135 Installing The Photoreceptor Drum 11. Loosen the three thumbscrews securing the drum plate and remove the drum plate. Legend: Drum Plate Thumbscrews (3) Screws (2) Lower Inner Cover 12. Remove the two screws on the lower inner cover. Then remove the cover.
  • Page 136 Chapter 4 Consumable Replacement 13. Remove the nut from the end of the drum shaft. Legend: 14. Screw the drum auxiliary rod onto the drum shaft. Legend: Drum Auxiliary Rod...
  • Page 137 15. Carefully pull the old drum outward along the drum auxiliary rod. Hold the front and back ends when the drum is nearly out of the printer, and remove it with both hands. Legend: Drum 16.
  • Page 138 The drum must rest on the rubber rollers to avoid being scratched. 20. When the drum is fully inserted into the printer, the end of the drum will be slightly recessed relative to the front of the printer. At this point, the rubber guide rollers should be visible. Slightly...
  • Page 139: Proper Disposal Of A Drum Unit

    28. Install the upper inner cover and tighten the thumbscrews. 29. Close the waste toner recovery unit and ensure that it latches. 30. Close the printer front cover. Proper Disposal Of A Drum Unit Due to the nature of the material used in drum manufacturing, federal regulations prohibit inappropriate disposal of laser print drums.
  • Page 140: Developing Unit Installation

    Chapter 4 Consumable Replacement Developing Unit Installation CAUTION Failure to perform step 1 will damage the photoreceptor drum. 1. On the developing unit, rotate the lever fully clockwise so that it is pointing straight up. Legend: Guide Rail Hanger Lever 2.
  • Page 141 3. Rotate the hanger to the right so that it rests against the developing unit, and push the developing unit in. 4. Rotate the developing roller knob counterclockwise until the unit drops into its final resting position. The positioning pin should protrude through the main body of the developing unit.
  • Page 142 6. Install the upper inner cover, and secure it with the three thumbscrews. Legend: Upper Inner Cover Thumbscrews (3) 7. Close the waste toner recovery unit and ensure that it latches. 8. Close the printer front cover.
  • Page 143: Replacing The Developer

    Replacing The Developer Legend: Toner Cartridge Toner Hopper Auger Toner Sensor Developing Tank Developing Roller Toner Supply Roller Screws Cover 10) Developing Unit Replacing The Developer Cross Section of Developing Unit...
  • Page 144: Developing Unit Removal

    2. Prepare a plastic bag in which the developing unit can be placed. 3. Remove the developing unit from the printer. (See page 147.) 4. Place the developing unit in the plastic bag. 5. Turn the toner cartridge knob counterclockwise until it stops, then remove the cartridge from the developing unit.
  • Page 145 6. Remove the three screws on the developing unit cover and remove the cover. Legend: Toner Spray-Guard Brush CAUTION The toner sensor is sensitive to both electrostatic discharge (ESD) and positional adjustment. Do not touch the sensor with your hand or jar it from its factory-set position. 7.
  • Page 146 13. Replace the cover and tighten the screws. IMPORTANT If toner or developer spills on clothing, use cold water to remove it. 14. Install the developing unit into the printer (see step 1 through step 8, starting on page 140).
  • Page 147: Replacing The Developing Unit

    Developing Unit Removal 1. Turn the power switch OFF. 2. Open the printer front upper cover. (See page 124.) 3. Open the waste toner recovery unit by pushing downward on the opening lever. Pull the green handle and swing the unit outward away from the printer.
  • Page 148 Chapter 4 Consumable Replacement 4. Remove the three thumbscrews and the upper inner cover. Legend: Upper Inner Cover Thumbscrews...
  • Page 149 (to separate the developing unit from the photoreceptor drum). Legend: Lever 6. Remove the developing unit by holding the lever in one hand and pulling the developing unit partially out of the printer. Replacing The Developing Unit...
  • Page 150 Chapter 4 Consumable Replacement 7. With your other hand, grasp the hanger and remove the developing unit from the printer. Legend: Hanger 8. Place the old developing unit in a plastic bag and dispose of it properly. 9. Vacuum any spilled toner.
  • Page 151: Scheduled Maintenance

    Clean the fuser cover glass with a razor blade or the cover glass scraper. If the print quality is still poor after cleaning the printer, the chargers may need to be replaced. Contact your authorized service representative for further assistance.
  • Page 152: Maintenance Tools

    Chapter 5 Maintenance Tools Maintenance Tools In order to perform maintenance on the printer, you need the following tools: Brush Cleaner Drum Auxiliary Rod Drum Freshener Pad Fuser Cover Glass Scraper Special Dry Tissue Paper Standard Toner Vacuum Cleaner Toraysee Cloth...
  • Page 153: Service Level Page Counts

    Service Level Page Counts IMPORTANT Keep a record of all maintenance done on your printer. Maintenance log sheets are provided in Appendix A. Photocopy the pages and keep your maintenance log in a binder near the printer. Every time you or your service provider do printer maintenance make an entry in the log.
  • Page 154: Clearing Service Level Messages

    900,000 pages, your service provider must do Level F, Level E, and Level D service. Note that this condition will not cause the printer to stop printing. When one of the above messages appears, do the appropriate scheduled maintenance or call your factory-trained service representative to do the maintenance.
  • Page 155: Maintenance Schedules

    User Maintenance option on the Maintenance menu. (The Maintenance menu is detailed in Chapter 3, “Printer Configuration.”) This removes the maintenance error message. Do the actions in Table 4 after the specified number of letter size pages (4% coverage) have been printed.
  • Page 156: User Replacement Schedule

    Drum life depends upon media used and proper maintenance and operation of the printer. Print media other than bond paper (e.g. labels, card stock, plastic or vinyl) can reduce drum life as much as 50%.
  • Page 157: Tech Service Replacement Schedule

    Use the following maintenance kits to replace the listed printer components after the specified number of letter size pages (4% coverage) have been printed. Appendix A, “Maintenance Log Sheets,” contains log sheets you can photocopy for your use. Item Maintenance Kit, Level D, L5035 • Main charger • Precharger •...
  • Page 158 Chapter 5 Maintenance Schedules Maintenance Kit, Level E, L5035 • Main charger • Precharger • Transfer charger • Smoke filter • Cleaning unit • Halogen lamp • Transport belt (set of 3) • Cutter motor Item Part Number 706803-001...
  • Page 159 Tech Service Replacement Schedule Maintenance Kit, Level F, L5035 • Main charger • Precharger • Transfer charger • Smoke filter • Xenon (flash) lamp 706809-001...
  • Page 160 Chapter 5 Maintenance Schedules Maintenance Kit, Level G, L5035 • Main charger • Precharger • Transfer charger • Smoke filter • Cleaning unit • Halogen lamp • Transport belt (set of 3) • Cutter motor • Trigger coil unit Item...
  • Page 161 Tech Service Replacement Schedule Item Maintenance Kit, Level H, L5035 • Main charger • Precharger • Transfer charger • Smoke filter • Cleaning unit • Halogen lamp • Transport belt (set of 3) • Cutter motor • Trigger coil unit •...
  • Page 162 Chapter 5 Maintenance Schedules Table 5. Parts The Service Provider Replaces Item Part # Main charger 705741-001 Precharger 705742-001 Transfer charger 705743-001 Smoke filter 703540-001 Flash power supply filter LED air filter 703543-001 Lamp housing filter 202838-001 Cleaning unit 705740-001 Transporting belt-3 703531-035 Xenon lamp...
  • Page 163 Table 5. Parts The Service Provider Replaces Item Part # Feed Roller 703531-563 Resist Roller 703531-565 Roller, Pre Drum 703531-590 Lever, Empty 202840-001 EPS1 Sensor Lever 703531-585 EPS3 Sensor Lever 703531-588 EPS4 Sensor Lever 703531-067 Note 1: When the cleaning unit has been vacuumed every 150,000 pages and has been used under nominal operating conditions, it must be replaced at 600,000 pages.
  • Page 164: General Cleaning

    General Cleaning Cleaning For best print quality, clean the printer regularly. Depending upon the density of your print jobs, the printer may require cleaning every 10,000-20,000 sheets. CAUTION Due to the high intensity of the flash fusing unit, the area under the fuser must be kept free of paper debris.
  • Page 165 Following is the general cleaning procedure: 1. Turn the power switch OFF. 2. Open the printer front upper cover. (See page 124.) 3. Inside the front cover, vacuum up the toner, paper dust, etc. 4. On the waste toner recovery unit, press the Open lever down.
  • Page 166 Chapter 5 General Cleaning 5. Vacuum the developing unit and toner hopper. 6. Vacuum the cleaning unit.
  • Page 167 Cleaning 7. Vacuum the fuser unit. 8. Vacuum the lamp housing filter on the underside of the fuser unit.
  • Page 168 Chapter 5 General Cleaning CAUTION The transfer charger must be in the down position to avoid scratching the drum. Failure to perform steps 9 and 10 will damage the drum. 9. Rotate the transfer elevator drive shaft counterclockwise. Watch the charger movement: a.
  • Page 169 15. After cleaning, return the transport unit to its original position (push it into the printer while holding down the green lever). When the transport unit is in position, raise the green lever to the right to raise the transport surface.
  • Page 170 Chapter 5 General Cleaning 16. Using a vacuum, clean the toner, paper dust, etc. in the tractor area. Legend: Tractor 17. Open the paper guide by pressing the green lever down. Legend: Paper Guide Green Lever...
  • Page 171 Cleaning 18. Open the lid on the top cover. 19. Open the paper guide by pressing the guide lever down. 20. Using a vacuum, clean the paper dust, etc. inside the paper guide. Legend: Paper Guide...
  • Page 172: Cleaning The Chargers

    Chapter 5 General Cleaning Cleaning The Chargers 1. Turn the power switch OFF. 2. Open the printer front upper cover. (see page 124) 3. Loosen the thumbscrew and remove the main charger by pulling it toward you. Legend: Thumbscrew Main Charger...
  • Page 173 CAUTION Use caution in handling to avoid damaging or breaking the charger wires. 5. Using the brush cleaner (listed on page 152), clean the exposed side of the charger grid and the body of the main charger to remove paper dust, etc., as shown below. Legend: Brush Cleaner Charger Grid...
  • Page 174 Chapter 5 General Cleaning 6. Position the main charger with the charger grid up and the front end of the charger toward you, as shown in the figure below. Refer to the figure below and the inset drawing in the figure, and remove the charger grid from the main charger as follows: a.
  • Page 175 7. Using the brush cleaner, clean both sides of the charger grid, as shown below. Legend: Brush Cleaner Charger Grid 8. Using the wire cleaner (listed on page 152), clean the two wires in the main charger, as shown below. Clean both wires thoroughly.
  • Page 176 Chapter 5 General Cleaning 9. Install the charger grid. 10. Return the main charger to its original position. Fasten the main charger screw to secure it. 11. Open the waste toner recovery unit.
  • Page 177 12. Loosen the thumbscrews (2), precharger screw and transfer/ separator charger screw, and remove the chargers by pulling them toward you. Legend: Thumbscrews Transfer/Separator Charger Precharger 13. Place the chargers on a flat, clean work surface. Cleaning The Chargers...
  • Page 178: Cleaning The Fuser Unit Cover Glass

    Attendez qu’elle refroidisse complétement avant de la manipuler. Dopo l’uso, l’unitá fusore é calda. Attendere il completo raffeddamento dell’unitá prima di intervenir sulla medesima. 1. Turn the power switch OFF. 2. Open the printer front upper cover. (See page 124.) WARNUNG AVISO ATTENTION AVVERTENZA...
  • Page 179 CAUTION The transfer charger must be in the down position to avoid scratching the drum. Failure to perform steps 3 and 4 will damage the drum. 3. Rotate the transfer elevator drive shaft counterclockwise. Watch the charger movement: a. If the charger starts to move up, it is already in the down position.
  • Page 180 7. Grasp the second handle with your other hand and remove the fuser from the printer. 8. Place the fuser on a clean, flat surface with the cover glass facing up. Do not scratch or place your hands directly on the...
  • Page 181 CAUTION Do not scratch or place your hands directly on the cover glass. Fingerprints on the cover glass or lamps will cause them to break. 9. Using the fuser cover glass scraper (listed on page 152), remove the dirt and toner buildup on the cover glass surface. Legend: Scraper 10.
  • Page 182 13. Vacuum the lamp filter, then reinstall it. 14. Vacuum any paper dust from the printer frame. 15. Aligning the guide pins in the screw bracket with the holes in...
  • Page 183: Cleaning The Cut Sheet Option Rollers

    Cleaning The Cut Sheet Option Rollers NOTE: This procedure only applies to printers with the cut sheet option installed. 1. Turn the power switch OFF. 2. Remove the upper and lower paper cassettes from the printer. Legend: Upper Pickup Roller Unit Lower Pickup Roller Unit...
  • Page 184 3. There are two pickup roller units (upper and lower) located at the back of the cassette opening. On the upper roller unit, loosen the green thumb screw. Slide the unit to the left, and pull the unit toward you and out of the printer. Legend: Green Thumbscrew 4.
  • Page 185 Cleaning The Cut Sheet Option Rollers 6. Install the upper and lower pickup roller units: a. Align the shaft pin with the slot in the coupling, and align the alignment pin on the unit with the hole in the frame. b.
  • Page 186 Chapter 5 General Cleaning 7. There are two reverse roller units (upper and lower) located at the back of the cassette opening (underneath the upper and lower pickup roller units). On the upper reverse roller unit, loosen the green thumb screw. Remove the roller unit by moving it downward while sliding it to the left.
  • Page 187 Cleaning The Cut Sheet Option Rollers 8. On the lower reverse roller unit, loosen the green thumb screw. Remove the roller unit by moving it downward while sliding it to the left. Legend: Thumbscrews 9. Wipe off the dirt on the reverse rollers with a Toraysee cloth (listed on page 152).
  • Page 188 Align the shaft pin with the slot in the coupling, and align the alignment pin on the unit with the hole in the frame. b. Tighten the green thumb screw. Legend: Hole in Frame Shaft Pin Alignment Pin Coupling 11. Install the upper and lower paper cassettes into the printer.
  • Page 189: Major Cleaning

    Major Cleaning Cleaning 1. Turn the power switch OFF. 2. Open the printer front upper cover. (See page 124.) 3. Open the waste toner recovery unit by pushing downward on the lever. Pull the green handle and swing the unit outward away from the printer.
  • Page 190 Chapter 5 Major Cleaning 4. Remove three thumbscrews on the upper inner cover. Then remove the cover. Legend: Upper Inner Cover Thumbscrews (3)
  • Page 191 5. Loosen the three thumbscrews securing the drum plate and remove the drum plate. CAUTION Do not turn the cleaning unit upside down, or toner might spill. Do not touch the brush surface with your hand. Legend: Thumbscrews (3) Drum Plate Cleaning Unit Handle 6.
  • Page 192 Chapter 5 Major Cleaning 7. Vacuum the brush on the cleaning unit. Turn the end of the shaft to rotate the brush. Continue to rotate and vacuum the brush until the entire brush surface is clean. Legend: Cleaning Unit Cleaning Unit Handle Brush...
  • Page 193: Discharge Led

    Discharge LED CAUTION Do not flex the discharge LED as it will break. 8. Remove the discharge LED retaining screw. 9. Remove the discharge LED by pulling it toward you. Legend: Discharge LED Screw 10. Using a Toraysee cloth (listed on page 152), wipe off the dirt on the discharge LED.
  • Page 194: Photoreceptor Drum

    • Cleaning the drum may result in stains. A drum left unused in the printer for a long time after cleaning may especially be affected. Therefore, after cleaning and installing the drum in the printer, use maximum size paper to print an image repeatedly until no stains remain.
  • Page 195: Selfoc Lens ® (Led Print Head)

    19. To avoid exposing the drum to light for a prolonged period of time, temporarily pack the drum in its original packaging material, and close the box cover. Set the drum aside for now. (It will be installed in a later step.) 20.
  • Page 196 Major Cleaning 24. Wipe the SELFOC lens by moving a Toraysee cloth from the inner part of the printer toward you. Wipe the lens in this manner several times until there is no more dirt on the cloth. NOTE: Always wipe the SELFOC lens with the unused side of the Toraysee.
  • Page 197: Troubleshooting

    Each time the printer is powered on, it performs a power-on self test. There is no printout during this test. However, the printer displays any errors on the control panel, accompanied by an audible alarm.
  • Page 198: Fanfold Paper Jams

    The error message will remain displayed until the error condition is cleared and you press CLEAR. After the error is cleared, the printer will reprint any pages that were not ejected prior to the error, provided the Reprint on Fault option is enabled.
  • Page 199: Paper Jam Near The Paper Output Section

    Paper Jam Near The Paper Output Section Paper Jam Near The Paper Output Section 1. When paper motion stops, wait 15 seconds, then open the front cover. (See page 124). 2. Push down on the opening lever of the waste toner recovery unit, and pull the green handle to swing the unit outward.
  • Page 200 Chapter 6 Fanfold Paper Jams CAUTION The transfer charger must be in the down position to avoid scratching the drum 3. Rotate the transfer elevator drive shaft counterclockwise. Watch the charger movement: a. If the charger starts to move up, it is already in the down position.
  • Page 201 CAUTION To avoid damaging the printer or causing false paper jams, the transport lever must be in the fully down position before opening the transport unit. 4. Lower the transport unit by turning the green lever on the transport unit to the left.
  • Page 202 Chapter 6 Fanfold Paper Jams 7. Separate the paper at the perforations on both the paper input and the output sections. Then pull the jammed paper out. When removing the paper from the paper input section, raise the tractor gates first, then pull out the jammed paper. Input Section Output Section Legend:...
  • Page 203: Cut Sheet Paper Jams

    CAUTION To avoid damaging the printer or causing false paper jams, the transport lever must be in the fully down position before closing the transport unit. 8. After removing the pieces of jammed paper, restore the transport unit, waste toner recovery unit, and knob C to their original positions, and close the front cover.
  • Page 204 Chapter 6 Cut Sheet Paper Jams 2. To lower the paper guide, pull the green lever up. Remove any jammed paper, and return the green lever to its original position. Legend: Paper Guide Green Lever...
  • Page 205 Paper Jam At The Back Of The Paper Cassette 3. Open the lid on the top cover, and pull the green lever up. Remove any jammed paper, and return the green lever to its original position. Legend: Top Cover Green Lever...
  • Page 206: Paper Jam In The Transport Input Section

    Chapter 6 Cut Sheet Paper Jams Paper Jam In The Transport Input Section 1. When paper motion stops, wait 15 seconds, then open the front cover. (See page 124.) 2. Open the waste toner recovery unit cover, and swing out the unit.
  • Page 207 CAUTION The transfer charger must be in the down position to avoid scratching the drum 3. Rotate the transfer elevator drive shaft counterclockwise. Watch the charger movement: a. If the charger starts to move up, it is already in the down position.
  • Page 208 Chapter 6 Cut Sheet Paper Jams CAUTION To avoid damaging the printer or causing false paper jams, the transport lever must be in the fully down position before opening or closing the transport unit. 4. To lower the transport route surface, turn the green transport unit lever to the left.
  • Page 209 Paper Jam In The Transport Input Section 5. Remove knob A from its place as shown below. Attach knob A to the paper feed shaft, and turn knob A counterclockwise. This causes the jammed paper to be moved to the eject side. Remove any jammed paper, and return knob A to its original position.
  • Page 210: Paper Jam In The Transport Output Section

    Chapter 6 Cut Sheet Paper Jams Paper Jam In The Transport Output Section 1. When paper motion stops, wait 15 seconds, then open the front cover. (See page 124.) 2. Pull up the bottom lever to raise the paper guide, and turn the green knob B counterclockwise.
  • Page 211: Paper Jam In The Face Up Or Down Paper Path

    2. Push the top and middle levers down. Pull the bottom lever up to raise the paper guide. Turn the green knob C clockwise, and remove any jammed paper. (Levers are numbered on a label inside the printer, as shown below.) Legend: Knob C...
  • Page 212: System Status And Error Messages

    After correcting the error condition, press CLEAR to remove the message from the display and place the printer offline. If any data resides in the print buffer, it will then be printed. Press ONLINE to place the printer online.
  • Page 213 If Reprint on Fault is disabled: • Any pages left in the printer at the time of failure will not be reprinted. Data is lost (you will need to reprint the lost pages according to your application software).
  • Page 214 • If the fault is cleared, and if you do not need to reload the paper into the tractors (for example, the printer ran out of toner): a. The printer goes OFFLINE. b. Press ONLINE to resume printing.
  • Page 215 “Reload Paper in Tractors” or “Not Reprinting Failed Pages” message appears, then any pages removed from the printer will not be reprinted, and the data on them will be lost. Procedure for Fault Clearing-Reprint on Fault Enabled 1. A fault occurs.
  • Page 216 If the fault is cleared, and if you already have reloaded the paper while clearing the fault condition (in Step 2), the following message appears: Reprinting Failed Pages a. The printer reprints only the pages affected by the fault. b. Press ONLINE to resume printing.
  • Page 217: Error Messages

    • Operator-correctable errors include paper jams, missing consumables, and power paper stacker problems. • Errors requiring field service are printer failures that require the attention of service personnel. • Errors requiring reprinting are those errors which require reprinting to recover from an error condition.
  • Page 218 Chapter 6 System Status And Error Messages Table 6. Error Messages Error Error Message Code none TRAY MISMATCH Front Cover Open Fan-fold Paper Empty Paper Jam at Fuser (C) Paper Jam at Exit (D) Paper Jam at Exit (D) No Fanfold Paper Scuff Lever Open (Knob “C”) Cut-sheet Path Open Transport Motor Fail...
  • Page 219 Table 6. Error Messages Error Error Message Code Paper Jam at Entrance (A) High Voltage Failure Drum Motor Fail Surface Voltage too High Surface Voltage too Low Tractor Detent Fail Reserved Surface Voltage Fail Fuser Supply Fail Fuser Failure Fuser Lamp Overheat Fuser Fan Fail Reserved Reserved...
  • Page 220 Chapter 6 System Status And Error Messages Table 6. Error Messages Error Error Message Code Toner Empty Reserved Reserved Reserved Reserved LED Head Overheat Reserved Reserved Reserved Reserved Reserved Engine CPU Fail Engine CPU Fail Engine CPU Fail Engine CPU Fail Engine CPU Fail Engine CPU Fail Engine CPU Fail...
  • Page 221 Table 6. Error Messages Error Error Message Code Engine CPU Fail Engine CPU Fail Engine CPU Fail Engine CPU Fail Controller Comm. Fail Controller Comm. Fail Controller Comm. Fail Controller Comm. Fail Controller Comm. Fail Controller Comm. Fail Reserved Reserved Stacker Fail Stacker Fail Stacker Fail...
  • Page 222 Chapter 6 System Status And Error Messages Table 6. Error Messages Error Error Message Code Stacker Fail Stacker Fail Stacker Comm. Fail Reserved Reserved Cut-sheet Comm. Fail Cut-sheet Comm. Fail Cut-sheet Comm. Fail Cut-sheet Feeder Fail Cut-sheet Paper Skew Cut-sheet Pick Miss No Paper Cassette Paper Jam at Entrance (A) Paper Jam at Entrance (A)
  • Page 223 Table 6. Error Messages Error Error Message Code Engine CPU Fail Paper Jam at Entrance (A) Reserved Reserved Reserved Reserved Main Charger Error Transfer Charger Error Pre-Charger Error Cleaning Bias Error Developing Bias Error Separator Charger Error DC Not 1st File File Not Compatible Wrong File Checksum DC Program Not Valid...
  • Page 224 System Status And Error Messages TABLE NOTES: 1. For any error with Reprint on Fault enabled: If the printer stops while in the middle of printing a page, reloading the paper and reprinting are required. There may be other cases requiring reloading and reprinting;...
  • Page 225: A Maintenance Log Sheets

    Sheets The log sheets on the following pages are intended for your use. These may be photocopied and kept in a binder near the printer. Be sure to use them each time either you or your service provider perform printer maintenance.
  • Page 226: Level A Maintenance - 15,000 Pages (User)

    Appendix A Level A Maintenance - 15,000 Pages (User) Action Item Clean General cleaning Clean Main charger Clean Precharger Clean Transfer charger Clean Cover glass See Note 1 Clean Cut sheet cassette See Note 2 pickup rollers Clean Cut sheet cassette See Note 2 reverse rollers Replace...
  • Page 227: Level B Maintenance -150,000 (User)

    Drum life is dependent upon media being used and proper maintenance and operation of the printer. Print media other than bond paper (e.g., labels, card stock, plastic, or vinyl) may reduce drum life as much as 50%.
  • Page 228: Level C Maintenance - 600,000 (User)

    Drum life is dependent upon media being used and proper maintenance and operation of the printer. Print media other than bond paper (e.g., labels, card stock, plastic, or vinyl) may reduce drum life as much as 50%.
  • Page 229: Level D Maintenance - 300,000 (Service Kit)

    Level D Maintenance - 300,000 (Service Kit) Level D Maintenance - 300,000 (Service Kit) Item Maintenance Kit, Level D, L5035 • Main charger • Precharger • Transfer charger • Smoke filter Part Number 706802-001...
  • Page 230: Level E Maintenance - 600,000 (Service Kit)

    Appendix A Level E Maintenance - 600,000 (Service Kit) Maintenance Kit, Level E, L5035 • Main charger • Precharger • Transfer charger • Smoke filter • Cleaning unit • Halogen lamp • Transport belt (set of 3) • Cutter motor...
  • Page 231: Level F Maintenance - 900,000 (Service Kit)

    Level F Maintenance - 900,000 (Service Kit) Level F Maintenance - 900,000 (Service Kit) Maintenance Kit, Level F, L5035 • Main charger • Precharger • Transfer charger • Smoke filter • Xenon (flash) lamp 706809-001...
  • Page 232: Level G Maintenance - 1,200,000 (Service Kit)

    Appendix A Level G Maintenance - 1,200,000 (Service Kit) Maintenance Kit, Level G, L5035 • Main charger • Precharger • Transfer charger • Smoke filter • Cleaning unit • Halogen lamp • Transport belt (set of 3) • Cutter motor •...
  • Page 233: Level H Maintenance - 2,400,000 (Service Kit)

    Level H Maintenance - 2,400,000 (Service Kit) Level H Maintenance - 2,400,000 (Service Kit) Item Maintenance Kit, Level H, L5035 • Main charger • Precharger • Transfer charger • Smoke filter • Cleaning unit • Halogen lamp • Transport belt (set of 3) •...
  • Page 234 Appendix A...
  • Page 235: B Specifications

    Specifications Paper Specifications Paper types Paper Sizes Cut sheet paper Fanfold paper Width Length* *Measured from main folding/cutting perforation to main folding/ cutting perforation. Tractor pin holes Fanfold (standard) Cut sheet (optional) Letter (landscape), legal (portrait), ledger (portrait), A3 (portrait), B4 (portrait), A4 (landscape) 7 to 16 inches 1 to 30 inches, in multiples of...
  • Page 236 Appendix B Specification Pin hole center to folding 1/6, 1/4, 1/3, or perforation Hole center line to edge of 0.236 ±0.028 form Hole diameter 0.156 ±0.004 Distance between centers 0.500 ±0.002 of two consecutive holes Max. deviation of holes from their center line Max.
  • Page 237 Legend: “B” Center Line Main Folding/Cutting Perforation “E” “C” “D” - Center Line Deviation Tractor Pin Hole “A” Fanfold Paper Paper thickness Paper Specifications 0.010 inch maximum...
  • Page 238: Performance Characteristics

    Appendix B Paper Weights Fanfold paper Cut sheet paper Paper feed Fanfold paper Cut sheet paper Paper Output Fanfold paper Cut sheet paper Performance Characteristics Printing density 18 to 44 lb. bond, 44 to 125 lb. tag/label 18 to 44 lb. bond Automatic paper parking mechanism incorporated 3000 sheets (18 lb.)
  • Page 239: Printing Speed

    Printing Speed Fanfold paper Paper Size Orientation Landscape Letter Landscape Portrait Letter Portrait Cut sheet paper See the table below. Paper Size Cassette Orientation Lower Long edge fed Letter Lower Long edge fed Upper Long edge fed Letter Upper Long edge fed Upper Short edge fed Legal...
  • Page 240 Appendix B Maximum effective print width Duty cycle Mechanical life Warm-up time First page printing time MTBF/MPBF MTTR 14.7 inches 300,000 total pages/month of fanfold paper form (11-inch length) and or cut sheet paper (letter) 5 years or 18,000,000 pages (11-inch length) 150 sec.
  • Page 241: Host Interfaces

    The L5000 series printers have 32 MB (standard) and 64 MB (optional) of RAM (Random Access Memory), and 8 MB (standard) and 16, 32, or 64 MB (optional) of Flash Memory with all new printer shipments, and all upgraded printers. Host Interfaces Centronics parallel,...
  • Page 242: Safety Regulations

    Appendix B Safety Regulations EUROPE Electromagnetic Interference Europe Physical Characteristics And Environment Dimensions Weight Input voltage range Power consumption 1950 EN 60950 Class A EN 55022 Class A 47.5 inch H x 50.6 inch W x 36.5 inch D (or 30.8 inch D with the front cover and control panel removed) In crate:...
  • Page 243 Physical Characteristics And Environment ƒ Temperature (5F) Maximum Temperature/ Humidity Limits Environment Temperature Humidity Sound Level Operating Standby state Inclination Humidity (%) RH 70 80 Operating: 50° to 86° F (10° to 30° C) Non-operating: 14° to 95° F (-10° to 35° C) Operating: 30 to 80% RH Non-operating: 10 to 80% RH (non-condensing)
  • Page 244 Appendix B...
  • Page 245: C Host I/O Interfaces

    Host I/O Interfaces Overview The printer provides connections on the right rear side panel for the following host I/O interfaces: • Serial Interface (RS-232 or RS-422) • Centronics Parallel Interface • Dataproducts Parallel Interface Only one interface is active at a time. The parameters for each interface are selected through the control panel via the “Host...
  • Page 246 Appendix C Overview The RS-232/422 select switch located on the cover plate must be set properly for your application. The factory default setting is RS-232. Legend: Parallel Port Diagnostic Port Optional Coax/Twinax Port Serial Port 232/422 Switch Figure 6. Cable Connections...
  • Page 247: Performance Considerations

    Performance Considerations The printer prints letter size and A4 size fanfold paper at 27 pages per minute portrait (one page every 2.2 seconds) and 35 pages per minute landscape. To sustain printing at full speed, data for each page must be received and rendered in less than 2.2 seconds for portrait mode (otherwise the printer will pause).
  • Page 248 6. Decrease the complexity and/or number of characters in the printed output. For application efficiency in IGP/PGL or IGP/VGL, it is best to store a form in the printer and then execute it with dynamic data, rather than send the entire form each time. ®...
  • Page 249: Rs-232 Serial Interface

    • the printing resolution is 400 dpi Refer to the L5035 Maintenance Manual or contact a qualified service representative for details on adjusting the global memory. RS-232 Serial Interface This interface is used with bit serial devices compatible with EIA RS-232E or CCITT V.24 standards.
  • Page 250 Appendix C Overview RS-232 Serial Interface Connector Pin Assignments The printer provides a 25-pin DB-25S connector inside the lower cabinet for connection of a serial interface cable. This connector is also used for the RS-422 serial interface. Selection of the desired interface is determined by the position of the RS-232/422 switch located inside the lower cabinet of the printer.
  • Page 251 Transmit Data (TxD) - Serial data stream from the printer for transmitting status and control information to the host. Subject to protocol selection. Request To Send (RTS) - Control signal from the printer. Subject to configuration. Clear To Send (CTS) - Status signal to the printer indicating the host is ready to receive data/status signals from the printer.
  • Page 252 Appendix C Overview RS-232 Serial Interface Configuration The printer is configured for the RS-232 serial interface via the Serial Interface menu, as described on page 88. The following interface configuration parameters may be modified to meet specific application requirements: Host Protocol...
  • Page 253: Rs-422 Serial Interface

    The asynchronous interface accepts data as it is provided by the host computer. The maximum cable length from the host computer to the printer is 4000 feet. The maximum baud rate supported by the RS-422 serial interface...
  • Page 254 Appendix C Overview RS-422 Serial Interface Connector Pin Assignments The printer provides a 25-pin DB-25S connector inside the lower cabinet for connection of a serial interface cable. This connector is also used for the RS-232 serial interface. Selection of the desired interface is determined by the position of the RS232/422 switch located inside the lower cabinet of the printer.
  • Page 255 CTS is enabled, DSR and CTS must both be asserted for the printer to transmit flow control characters to the host. Data Set Ready (DSR) / Clock B - Status signal to the printer indicating the host is in a ready condition. DSR is ignored unless CTS is enabled.
  • Page 256 Appendix C Overview RS-422 Serial Interface Configuration The printer is configured for the RS-422 serial interface via the Serial Interface menu, as described on page 88. The following interface configuration parameters may be modified to meet specific application requirements Host Protocol...
  • Page 257: Centronics Parallel Interface

    This interface enables the printer to operate with controllers designed for buffered Centronics printers. The interface is capable of transferring up to 200,000 characters per second. The maximum cable length from the controller (host computer) to the printer is 15 feet. Centronics Parallel Interface Connector Pin...
  • Page 258 Appendix C Overview Input Signals Signal DATA LINE 1 DATA LINE 2 Return DATA LINE 3 Return DATA LINE 4 Return DATA LINE 5 Return DATA LINE 6 Return DATA LINE 7 Return DATA LINE 8 Return PAPER INST Return DATA STROBE Return Output Signals...
  • Page 259: Centronics Parallel Interface Signals

    PAPER EMPTY (PE) - A high true level from the printer to indicate the printer is in a fault condition. SELECT - A high true level from the printer to indicate the printer is ready for data transfer and the ONLINE key has been activated.
  • Page 260: Centronics Parallel Interface Configuration

    Appendix C Overview Centronics Parallel Interface Configuration The printer is configured for the Centronics interface via the Centronics Interface menu, as described on page 81. The following interface configuration parameters may be modified to meet specific application requirements: Data Bit 8...
  • Page 261: Dataproducts Parallel Interface

    This interface allows the printer to operate with controllers designed for Dataproducts printers. The interface is capable of transferring up to 500,000 characters per second. The maximum cable length from the controller (host computer) to the printer is 40 feet. Dataproducts Parallel Interface Connector Pin Assignments The printer provides a 36-pin D-shell connector inside the lower cabinet for connection of a parallel interface cable.
  • Page 262 Appendix C Overview Input Signals Signal DATA LINE 1 DATA LINE 2 Return DATA LINE 3 Return DATA LINE 4 Return DATA LINE 5 Return DATA LINE 6 Return DATA LINE 7 Return DATA LINE 8 Return DATA STROBE DATA STROBE Return Output Signals Signal...
  • Page 263: Dataproducts Parallel Interface Signals

    DC voltages are present, paper is loaded properly, and the printer is not in a fault condition. ON LINE - A high true signal from the printer indicating the Ready Line is true and the ONLINE key on the control panel has been activated.
  • Page 264: Dataproducts Parallel Interface Configuration

    Appendix C Overview Dataproducts Parallel Interface Configuration The printer is configured for the Dataproducts interface via the Dataproducts Interface menu, as described on page 85. The following interface configuration parameters may be modified to meet specific application requirements: Data Bit 8...
  • Page 265: Termination Resistors

    220 ohm pullup and 330 ohm pulldown resistors. If you are experiencing communication problems between the printer and host (double or missing characters), the cause may be the value of the termination resistors on the motherboard. Contact your authorized service representative for instructions on replacing...
  • Page 266 Appendix C Overview...
  • Page 267 ACK Polarity, 83 Adjustments loading flash memory, 112 software upgrades, 112 Alarm, 97 AUTO function key, 43 Baud Rate, 92 Buffer Size, 95 Busy Polarity, 83 Buttons See Function keys, 46 Cable connections locations, 245 CANCEL function key, 51 Cassette paper paper jams at back of, 203 Cassette paper size changing, 35...
  • Page 268 86 Dataproducts parallel interface, 261 Delete Configuration, 79 Developing unit replacing, 147 Diagnostic option on Serial Interface menu, 95 Diagnostics printer, 197 offline, 197 online, 198 Diagrams paper path, 46 Display Language, 100 Disposal photoreceptor drum, 139 DOWN...
  • Page 269 Errors operator-correctable, 212 requiring field service, 212 requiring reprinting, 212 Errors requiring field service, 212 Errors requiring reprinting, 212 Face up or face down paper path paper jams in, 211 Fanfold paper loading, 30 Fanfold paper jams, 198 FAULT status lamp, 48 Fault clearing procedure with Reprint on Fault disabled, 213 with Reprint on Fault enabled, 215...
  • Page 270 Index IGP / PGL Emulation, 27 IGP / VGL Emulation, 27 Impact Printer Emulation, 27 Important notice, 19 Input section transport paper jams in, 206 Interface connections I/O locations, 245 Interfaces Centronics parallel, 257 Dataproducts parallel, 261 RS-232 serial, 249...
  • Page 271 Maintenance Kit Level D, 157, 229 Level E, 158, 230 Level F, 159, 231 Level G, 160, 232 Level H, 161, 233 Maintenance log sheets, 225 Maintenance menu, 107, 108 Maintenance menu options tech service, 107 user maint, 107, 108 Maintenance schedules, 155 Manual conventions, 20 Max Cache Memory, 103...
  • Page 272 Index PAGE EJECT function key, 50 Page length printer setting, 44 stacker setting, 44 Pages reprinting after fault, 212 Panel Key Sound, 97 Paper loading, 30 cut sheet, 33 fanfold, 30 Paper cassette paper jams at back of, 203 Paper Inst (Instruction) Line, 82, 85...
  • Page 273 241 memory requirements, 241 paper, 235 performance, 238 physical, 242 safety regulations, 242 Printronix LinePrinter Plus emulation, 27 Procedure fault clearing with Reprint on Fault disabled, 213 fault clearing with Reprint on Fault enabled, 215 Protect Save CFG (configuration), 79...
  • Page 274 Setup SFCC, 99 SHIFT function key, 49 Slct (Select) Polarity, 83 Software loading into flash memory, 112 Specifications electromagnetic interference, 242 printer, 235 emulations, 241 environment, 242 host interfaces, 241 memory requirements, 241 paper, 235 performance, 238 physical, 242 safety regulations, 242...
  • Page 275 Start Test, 105 Status lamps, 46 FAULT, 48 JOB IN PROCESS, 47 LINE SYNC, 47 ONLINE, 48 STAND BY, 47 SYS AVAIL, 47 STOP function key, 43 Stop Bits, 93 Strobe Polarity, 82, 86 Switches See Function keys, 46 SYS AVAIL status lamp, 47 System Memory, 106 System status messages, 212...
  • Page 276 Index...
  • Page 278 P.O. Box 163, Nieuweweg 283 NL-6600 AD Wijchen The Netherlands Phone: (31) 24 6489489 Fax: (31) 24 6489499 Schweiz GmbH RINTRONIX 42 Changi South Street 1 Changi South Industrial Estate Singapore 486763 Phone: (65) 542-0110 Fax (65) 543-0220 Visit our website at: www.printronix.com 706590-001D...

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