Printronix L5035 Operator's Manual
Printronix L5035 Operator's Manual

Printronix L5035 Operator's Manual

Printronix l5035: operators manual
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Operator's
Guide
The Printronix L5035 Multifunction Printer

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Summary of Contents for Printronix L5035

  • Page 1 Operator’s Guide The Printronix L5035 Multifunction Printer...
  • Page 2: Consumables Information

    For the best possible performance of your Printronix printer, use Genuine Printronix parts and supplies. For the name of your nearest Printronix full service distributor, call: United States (800) 733-1900 or (714) 368-2300...
  • Page 3 L5035 Multifunction Printer Operator’s Guide 706591-001C...
  • Page 4: Software License Agreement

    The term “Software Product” includes the Software resident in the printer and its documentation. The Software Product is licensed (not sold) to you, and Printronix, Inc. either owns or licenses from other vendors who own, all copyright, trade secret, patent and other proprietary rights in the Software Product.
  • Page 5 Software Product and printer. Limited Software Product Warranty Printronix, Inc. warrants that for ninety (90) days after delivery, the Software will perform in accordance with specifications published by Printronix, Inc. Printronix, Inc. does not warrant that the Software is free from all bugs, errors and omissions.
  • Page 6 CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. 3. Printronix, Inc. will not be liable for any loss or damage caused by delay in furnishing a Software Product or any other performance under this Agreement.
  • Page 7: Communication Notices

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Printronix is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by any unauthorized changes or modifications to this equipment.
  • Page 8 Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Printronix cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-Printronix option cards.
  • Page 9 Anmerkung: Um die Einhaltung des EMVG sicherzustellen sind die Geräte, wie in den Handbüchern angegeben, zu installieren und zu betreiben. This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to European Standard EN 55022.
  • Page 10: Trademark Acknowledgements

    Association. Ethernet is a trademark of Xerox Corporation. DuraFusion, IGP, LaserLine, LinePrinter Plus, PGL, PSA and Printronix are registered trademarks of Printronix, Inc. Hitachi is a registered trademark of Kabushiki Kaisha Hitachi Seisakusho DBA Hitachi, Ltd. IBM, OS/2, and Proprinter are registered trademarks, and IPDS and PC-DOS are trademarks of International Business Machines Corporation.
  • Page 11 PhoenixPage PCL 5 is a registered trademark of Phoenix Technologies LTD. PKUNZIP is a registered trademark of PKWARE, Inc. 3M is a registered trademark of Minnesota Mining and Manufacturing Company. SELFOC is a registered trademark of Nippon Sheet Glass Co., Ltd. Toray is a registered trademark, and Toraysee is a trademark of Toray Industries, Inc.
  • Page 12 Hiroshige and Marigold are trademarks of AlphaOmega Typography, Inc. Printronix, Inc. makes no representations or warranties of any kind regarding this material, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Printronix, Inc. shall not be held responsible for errors contained...
  • Page 13: Table Of Contents

    Table of Contents 1 Introduction ... 17 About This Manual...17 General Safety Precautions...18 Safety Label Locations And Printer Views...20 About The Printer ...25 Features ...25 Emulations ...26 Fonts And Forms...27 2 Operation ... 29 Installation Overview ...29 Loading Paper ...30 Powering On The Printer ...38...
  • Page 14 Table of Contents Proper Disposal Of A Drum Unit ...70 Replacing Or Adding The Developer ...71 Developing Unit Removal...72 Removing Old Developer ...72 Adding New Developer ...74 Developing Unit Installation...74 Replacing The Developing Unit...75 Developing Unit Installation...77 4 Scheduled Maintenance ... 79 Maintaining Print Quality...79 Maintenance Tools ...80 Service Level Page Counts ...81...
  • Page 15 Diagnostics ...121 Offline Diagnostics ...121 Fanfold Paper Jams ...122 Paper Jam Near The Tractor ...122 Paper Jam Near The Paper Output Section ...124 Cut Sheet Paper Jams ...130 Paper Jam At The Back Of The Paper Cassette ...130 Paper Jam In The Transport Input Section ...132 Paper Jam In The Transport Output Section ...136 Paper Jam In The Face Up Or Down Paper Path...137 System Status And Error Messages...138...
  • Page 16 Table of Contents...
  • Page 17: Introduction

    Introduction About This Manual This manual explains how to use your printer. Safety Notices And Special Information For your safety and to protect valuable equipment, it is very important that you read and comply with all information highlighted under the following special headings:...
  • Page 18: General Safety Precautions

    The operator-accessible power switch does not shut off all power to the printer. You must unplug the power cord to shut off all power to the printer. The printer relies on protective devices in the building installation for protection.
  • Page 19 Do not place the power cord under any carpet. Do not lean on or put heavy objects on top of the printer. Do not put your hand into the power paper stacker when the printer is in operation.
  • Page 20: Safety Label Locations And Printer Views

    Chapter 1 Safety Label Locations And Printer Views Safety Label Locations And Printer Views...
  • Page 21 Legend: Face Down Paper Output Tray Top Cover Front Upper Cover Power Paper Stacker(Optional) Top Cover Cut Sheet Paper Input Cassette (Optional) Power Switch CAUTION Host I/O Connections 10) Fanfold Paper 11) Control Panel 12) Front Upper Cover 13) Rear Cover 14) CAUTION 15) Face Up Paper Output Tray Figure 1: Front and Side Views...
  • Page 22 Chapter 1 Safety Label Locations And Printer Views Legend: Open/Close Button Front Upper Cover CAUTION CAUTION WARNING Figure 2: Front View with Front Upper Cover Open.
  • Page 23 Legend: Main Charger Toner Cartridge Optional Cut Sheet Feeder Unit (not visible) Control Panel Developing Unit Waste Toner Recovery Unit Transport Unit Smoke Filter Box Power Supply for Flash Lamp 10) Optional Cut Sheet Output Unit (not visible) 11) Fuser Unit 12) Cleaning Unit 13) Discharge LED (not visible) Figure 3.
  • Page 24 Chapter 1 Safety Label Locations And Printer Views Legend: Rear Cover CAUTION Diagnostic Port Optional Coax/Twinax Port Serial Port 232/422 Switch Parallel Port Power Switch Figure 4. Rear Cover, Power Switch, and Host I/O Connections...
  • Page 25: About The Printer

    A4 size fanfold forms (long edge fed). In the optional cut sheet mode, printing speed is 27 pages per minute on letter size and A4 size cut sheet forms (long edge fed). The printer produces printed output with a 300 x 300, 240 x 240 or 400 x 400 dots-per-inch (dpi) resolution in either the continuous form or cut sheet printing mode.
  • Page 26: Emulations

    Chapter 1 About The Printer Emulations Your printer comes equipped with one emulation, the Printronix LinePrinter Plus printer). Printronix LinePrinter Plus includes the following printer protocols: • P-Series • P-Series XQ • Serial Matrix • Proprinter ® • Epson Printronix LinePrinter Plus provides portrait and landscape image orientation.
  • Page 27: Fonts And Forms

    With either the LinePrinter Plus or PCL 5 emulations, you can load additional fonts into printer memory. Once any additional fonts are in printer memory, you can then access them in the same way as the resident fonts. NOTE: If you download fonts from the host computer and do not save them, the downloaded fonts will be lost when the printer is powered off.
  • Page 28 Chapter 1 About The Printer...
  • Page 29: Operation

    The installation and setup of your printer is intended to be performed by a service provider who has been trained and authorized by Printronix. Your service provider is also responsible for doing a preinstallation site survey, unpacking the printer, connecting the power and host data cables, and installing the first set of consumable items in the printer.
  • Page 30: Loading Paper

    When loading paper, be sure the leading edge of the paper has a clean, separated perforation without ragged edges. NOTE: You do not need to power off the printer power to replace paper. If you leave the printer on and replace the paper it will resume printing where it left off when you put it on line.
  • Page 31 IMPORTANT To prevent jams, place the first fold of the paper face toward the printer as shown. 6. Unlock only the right tractor by pushing forward on the tractor lock. 7. Open the left and right tractor gates and place the paper about half-way onto the tractor pins.
  • Page 32 Tractor Gates Loading Cut Sheet Paper (Option) If your printer is equipped with the cut sheet paper feed option, then upper and lower paper input cassettes are provided. When printing on cut sheet paper, you can select either of two paper output trays: the face down tray (default) or the face up tray.
  • Page 33 To load cut sheet paper, perform the following steps: 1. Pull out the desired paper cassette and remove its cover. 2. Load the new paper uniformly in the cassette, making sure the leading edge of the paper is at the front of the cassette. Do not load more paper than specified below, otherwise a paper jam may occur.
  • Page 34 Chapter 2 Loading Paper 3. Cover the cassette and insert it fully into the printer, making sure it is completely seated. If the cassette is not fully seated, a paper jam may result. 4. If you are reloading paper following a “CUT-SHEET PAPER EMPTY“...
  • Page 35 (as shown in the table that follows). When the plastic inserts in the cassette contact the paper size sensors on the printer, the printer determines that the paper cassette is in position and identifies the paper size.
  • Page 36 (variable length - 8.3 in - 19.6 in) Cut Sheet Tray Linking (Optional Procedure) If your printer is equipped with the cut sheet paper feed option, you can use Tray Linking. Tray Linking is disabled by default. With Tray Linking enabled, when the active cut sheet paper tray runs out of paper, the printer will automatically switch to the other paper tray and continue printing.
  • Page 37 Custom Tray Width (Optional Procedure) If your printer is equipped with the cut sheet paper feed option, it is possible to override the standard cut sheet paper tray widths. This feature is called Custom Tray Width. The standard cut sheet paper tray sizes are listed in the table on page 36.
  • Page 38: Powering On The Printer

    DC power supply will damage the printer. 1. Make sure the printer is plugged into the appropriate power source, the interface cable is connected, and the host computer is on. 2. Turn on the printer by setting the power switch to | (on).
  • Page 39: Power Paper Stacker (Option)

    The ONLINE indicator lights continuously and STAND BY goes out. NOTE: The printer can be set to power on in the OFFLINE state instead of the ONLINE state. To print, ONLINE must be lit; if it is not, press ONLINE.
  • Page 40 Chapter 2 Power Paper Stacker (Option) Legend: AUTO Key STOP Key DOWN Key HEAVY Key Hook Head/Tail Length Measuring Gauge (in inches) Safety Stop Bar (not visible in figure) Elevator Table Top/Bottom Adjustment Knob 10) Safety Stop Bar (not visible)
  • Page 41: Stacker Operation Keys

    • STOP: Stops the elevator, and displays the message “Stacker Not Ready” on the printer control panel. The STOP key may be used to stop the elevator from lowering after pressing the DOWN key.
  • Page 42: Setting The Stacker Page Length

    See the illustration on page 31. Setting The Printer Page Length NOTE: If the printer page length does not match the stacker page length, the timing of the stacker swinger arm will be incorrect, resulting in a folding error.
  • Page 43: Stacker Full

    (LED is not lit). This key is only active in STOP mode and when there is no paper in the stacker. 6. If the printer reports an error which requires the paper path to be cleared, be sure to reload the paper with the first perforation facing inward (see the illustration on page 31).
  • Page 44: Using The Control Panel

    7. If the Reprint on Fault option is enabled in the Paper Control menu, the printer reprints the applicable pages. See the User’s Manual for more detail. 8. Press the ONLINE key on the printer control panel, to place the printer online. Using The Control Panel...
  • Page 45: Liquid Crystal Display (Lcd)

    JOB IN PROCESS lights continuously. JOB IN PROCESS does not light when the printer is not processing data, no data exists in the buffer, and the printer is not receiving data. STAND BY...
  • Page 46: Function Keys

    Using The Control Panel ONLINE ONLINE lights continuously when the printer is online (when the printer is ready to print and accept data from the host). It flashes when the printer is offline or when the printer stops because of an error.
  • Page 47: Clear Key

    (if all errors are cleared). TEST Key When the printer is offline, you can run a test print, as configured under the Test Print menu, by pressing the TEST key. To stop the test print, press TEST again.
  • Page 48: Page Eject Key

    When the JOB IN PROCESS status indicator lights steadily , pressing PAGE EJECT causes the printer to print all data in the printer. If continuous form paper is used, the page then will be cut at the perforation (unless the Burst On Eject option is disabled).
  • Page 49: Enter Key

    ENTER Key When you enter parameters in the configuration menu, press ENTER to select the value shown in the LCD. The printer will confirm your selection by placing an asterisk (*) next to the value in the display. However, if the ENTER key is locked, “ENTER SWITCH LOCKED”...
  • Page 50 Chapter 2 Using The Control Panel...
  • Page 51: Consumables Replacement

    Note 2: Replace at 300,000 pages or sooner if print quality is no longer acceptable. Drum life is dependent upon media used and proper maintenance and operation of the printer. Print media other than bond paper (e.g., labels, card stock, plastic, or vinyl) may reduce drum life as much as 50%.
  • Page 52: Replacing The Toner Cartridge

    (e.g., paper towels, newspaper) to minimize toner spillage. To replace the toner cartridge, perform the following steps: 1. Place the printer OFFLINE when paper motion stops, wait 15 seconds, then open the printer front upper cover. Legend: Open/Close Button...
  • Page 53 Replacing The Toner Cartridge 2. Rotate the old toner cartridge counterclockwise until the notch is aligned with the pin in the toner hopper, and remove the cartridge. Legend: Toner Cartridge Positioning Pin Notch 3. Put the old cartridge into a plastic bag and discard it.
  • Page 54 Chapter 3 Replacement Intervals 4. Keep the new toner cartridge in its package. Hold it level and shake it back and forth three or four times as shown. Legend: Toner Cartridge 5. Remove the new toner cartridge from its package.
  • Page 55 Replacing The Toner Cartridge 6. With the cover tape facing up, begin inserting the cartridge into the toner hopper, and slowly pull off the cover tape in the direction of the arrow. Remove the last of the tape just as the cartridge is completely inside the hopper.
  • Page 56 Chapter 3 Replacement Intervals 8. Rotate the cartridge clockwise as far as it will turn. Legend: Toner Cartridge 9. If any toner has spilled, remove it with wet tissue paper or a toner vacuum. 10. Close the front upper cover.
  • Page 57: Replacing The Waste Toner Bottle

    Replacing The Waste Toner Bottle Replacing The Waste Toner Bottle The waste toner recovery unit contains the waste toner bottle and is located behind the front cover, as shown below. When the “WASTE TONER FULL” message appears on the control panel, replace the waste toner bottle by performing the following steps, and discard the full bottle.
  • Page 58 Chapter 3 Replacement Intervals 1. Place the printer OFFLINE when paper motion stops, wait 15 seconds, then open the printer front upper cover. (See page 49.) 2. Lower the lever, pull the green handle toward you, and open the waste toner recovery unit.
  • Page 59 3. Remove the cap from the outside of the waste toner bottle, and cap the toner bottle. Legend: Waste Toner Bottle 4. Remove the waste toner bottle from the unit and discard it. 5. Install a new waste toner bottle. 6. Close the printer front cover.
  • Page 60: Replacing The Photoreceptor Drum

    Replacing The Photoreceptor Drum Drum life is dependent upon media used and proper maintenance and operation of the printer. Print media other than bond paper (e.g., labels, card stock, plastic, or vinyl) may reduce drum life as much as 50%.
  • Page 61 Replacing The Photoreceptor Drum 4. Loosen the three thumbscrews on the upper inner cover. Then remove the cover. Legend: Inner Cover (upper) Thumbscrews (3)
  • Page 62 Chapter 3 Replacement Intervals CAUTION Failure to perform Step 5 will damage the photoreceptor drum. 5. Rotate the developing unit lever fully clockwise so that it is pointing straight up (to separate the developing unit from the photoreceptor drum). Legend: Lever...
  • Page 63 Replacing The Photoreceptor Drum 6. Remove the developing unit by holding the lever in one hand and pulling the developing unit partially out of the printer. Legend: Hanger 7. Remove the developing unit from the printer. 8. Vacuum any spilled toner. Continue to the next step.
  • Page 64 Chapter 3 Replacement Intervals CAUTION The transfer charger must be in the down position to avoid scratching the drum. 9. Check that the transfer charger is in the down position. Move it to the down position by rotating the transfer elevator drive shaft counterclockwise.
  • Page 65 Replacing The Photoreceptor Drum 10. Lower the transport unit by turning the green lever on the transport unit to the left. Legend: Green Lever 11. Loosen the three thumbscrews securing the drum plate and remove the drum plate. (See page 58.)
  • Page 66 Chapter 3 Replacement Intervals 12. Remove the two screws on the lower inner cover. Then remove the cover. 13. Remove the nut from the end of the drum shaft. Legend:...
  • Page 67 Replacing The Photoreceptor Drum 14. Screw the drum auxiliary rod onto the drum shaft. Legend: Drum Auxiliary Rod...
  • Page 68 15. Carefully pull the old drum out along the drum auxiliary rod. Hold the front and back sides when the drum is nearly out of the printer, and remove it with both hands. CAUTION Avoid touching the surface of the drum with your hands, which reduces the life of the drum.
  • Page 69 The drum must rest on the rubber rollers to avoid being scratched. 20. When the drum is fully inserted into the printer, the end of the drum will be slightly recessed relative to the front of the printer and the rubber guide rollers should be visible. Slightly lift the...
  • Page 70: Proper Disposal Of A Drum Unit

    28. Install the upper inner cover and tighten the thumbscrews. 29. Close the waste toner recovery unit and ensure that it latches. 30. Close the printer front cover. Proper Disposal Of A Drum Unit Due to the nature of the material used in drum manufacturing, federal regulations prohibit inappropriate disposal of laser print drums.
  • Page 71: Replacing Or Adding The Developer

    Replacing Or Adding The Developer Replacing Or Adding The Developer Legend: Toner Cartridge Toner Hopper Toner Hopper Auger Sensor Sensor Developing Tank Developing Roller Toner Supply Roller 10) Screw 11) Cover 12) Developing Unit...
  • Page 72: Developing Unit Removal

    2. Open the printer front upper cover. (See page 49.) 3. Prepare a plastic bag over which the developing unit can be placed. 4. Remove the developing unit from the printer (See page 66.) and place it on the plastic bag. IMPORTANT...
  • Page 73 6. Remove the three screws on the developing unit cover and detach the cover. CAUTION The toner sensor is sensitive to both electrostatic discharge (ESD) and positional adjustment. Do not touch the sensor with your hand or jar it from its factory-set position. 7.
  • Page 74: Adding New Developer

    13. Replace the cover and tighten the screws. IMPORTANT If toner or developer spills on clothing, use cold water to remove it. Developing Unit Installation 14. Install the developing unit into the printer (see steps 1 through 18, starting on page 77.
  • Page 75: Replacing The Developing Unit

    1. Turn the power switch OFF. 2. Open the printer front upper cover. (See page 49.) 3. Open the waste toner recovery unit by pushing downward on the lever. Pull the green handle and swing the unit outward away from the printer.
  • Page 76 Replacement Intervals 6. Remove the developing unit by holding the lever in one hand and pulling the developing unit partially out of the printer. 7. With your other hand, grasp the hanger and remove the developing unit from the printer.
  • Page 77: Developing Unit Installation

    8. Place the old developing unit in a plastic bag and dispose of it properly. 9. Vacuum any spilled toner. 10. Remove a new developing unit from its package, and add developer to the unit. (See”Adding New Developer," starting on page 74) Developing Unit Installation CAUTION...
  • Page 78 15. Rotate the developing unit lever fully counterclockwise to lock the developing unit in place. 16. Reinstall the upper inner cover, and secure it with the three thumbscrews. (See page 58.) 17. Close the waste toner recovery unit and ensure that it latches. 18. Close the printer front cover.
  • Page 79: Scheduled Maintenance

    100 for the main charger, and page 104 for the precharger and transfer charger. 3. If the printer is equipped with the cut sheet option, clean the pickup rollers and the reverse rollers inside the cut paper unit, using the Toraysee cloth.
  • Page 80: Maintenance Tools

    Chapter 4 Maintenance Tools If the print quality is still poor after cleaning the printer, the chargers may need to be replaced. Contact your authorized service representative for further assistance. NOTE: For replacement intervals, see the maintenance schedules that begin on page 83. For replacement procedures, see Chapter 3, “Consumables Replacement."...
  • Page 81: Service Level Page Counts

    Maintenance log sheets are provided starting on page 91 . These may be photocopied and kept in a binder near the printer. Be sure to use them each time either you or your service provider perform printer maintenance.
  • Page 82: Clearing Service Level Messages

    900,000 pages , your service provider should perform Level F, Level E, and Level D service. Note that this condition will not cause the printer to stop printing. When one of the above messages appears, you should perform the appropriate scheduled maintenance or call your factory-trained service representative to perform the maintenance.
  • Page 83: Maintenance Schedules

    User Cleaning Schedule Table 3. Page Counter Message EXPLANATION Enter the value from the mechanical drum revolution counter. Enter the number of hours the printer has been powered on (available from the latest configuration printout). Frequency Service Level (Pages)
  • Page 84 Chapter 4 Maintenance Schedules Level A Maintenance 15,000 Pages (User Responsibility) Action Item Clean General cleaning Clean Main charger Clean Precharger Clean Transfer charger Clean Cover glass Clean Cut sheet cassette See Note 1 pickup rollers Clean Cut sheet cassette See Note 2 reverse rollers Replace...
  • Page 85 Drum life is dependent upon media being used and proper maintenance and operation of the printer. Print media other than bond paper (e.g. labels, card stock, plastic, or vinyl) may reduce drum life as much as 50%.
  • Page 86 Drum life is dependent upon media being used and proper maintenance and operation of the printer. Print media other than bond paper (e.g., label, card stock, plastic, or vinyl) may reduce drum life as much as 50%.
  • Page 87: User Replacement Schedule

    Note 1: Replace at 300,000 pages or sooner if print quality is no longer acceptable. Drum life is dependent upon media used and proper maintenance and operation of the printer. Print media other than bond paper (e.g., labels, card stock, plastic, or vinyl) may reduce drum life as much as 50%.
  • Page 88: Tech Service Replacement Schedule

    Chapter 4 Maintenance Schedules Tech Service Replacement Schedule Each time a service technician completes a level of preventive maintenance, he or she must reset the service level page count by selecting the Technician Service option on the Maintenance menu (refer to the User’s Manual ). This removes the maintenance error message.
  • Page 89 Table 6. Service Provider Responsiblity - Replacement Lamp housing filter 202838-001 LED air filter 703543-001 Tractor belt, 3M264 793531-031 Drum belt, 3M264 703531-031 Capacitor (see 703542-001 WARNING on next page) LED for discharge lamp 703531-118 Feed Roller 703531-563 Resist Roller 703531-565 Roller;...
  • Page 90 Chapter 4 Maintenance Schedules WARNING The flash fuser capacitor (P/N 703531-561) must be replaced at least every 2,400,000 letter size pages. Failure to do so may endanger equipment and personnel. Der kondensator der Flash-Einbrennvorrichtung muß nach mindestens 2.400.000 Seiten im Format “Letter” ausgetauscht werden.
  • Page 91: General Cleaning

    General Cleaning General Cleaning Procedure To maintain optimum print quality, the printer should be cleaned on a regular basis. Depending upon the density of your print jobs, the printer may require cleaning every 10,000-20,000 sheets. Clean the following areas with a toner vacuum cleaner to remove loose toner particles, paper dust, and other debris: •...
  • Page 92 Chapter 4 General Cleaning 3. Using a vacuum, clean the toner, paper dust, etc. inside the front cover. 4. On the waste toner recovery unit, press the Open lever down. Pull the handle toward you and open the unit.
  • Page 93 5. Vacuum the developing unit and toner hopper. Legend: Cleaning Unit 6. Vacuum the cleaning unit. Legend: Cleaning Unit General Cleaning Procedure...
  • Page 94 Chapter 4 General Cleaning 7. Vacuum the fuser unit. 8. Vacuum the lamp housing filter on the underside of the fuser unit.
  • Page 95 CAUTION The transfer charger must be in the down position to avoid scratching the drum. Failure to perform steps 9 and 10 will damage the drum. 9. Check that the transfer charger is in the down position, and if not, move it to the down position by rotating the transfer elevator drive shaft counterclockwise.
  • Page 96 Chapter 4 General Cleaning 10. Lower the transport surface by pressing down on the green lever on the transport unit. Legend: Green Lever Transport Unit 11. Pull the transport unit toward you until it stops. 12. Using a vacuum, clean the toner, paper dust, etc. Be sure to clean under the transport unit as well.
  • Page 97 15. Push the transport unit into the printer while holding down the green lever. When the transport unit is in position, raise the green lever to the right to raise the transport surface.
  • Page 98 Chapter 4 General Cleaning 16. Using a vacuum, clean the toner, paper dust, etc. in the tractor area. Legend: Tractor 17. Open the paper guide by pressing the green lever down. Legend: Green Lever Paper Guide...
  • Page 99: Cleaning The Chargers

    20. Open the paper guide by pressing the guide lever down. 21. Using a vacuum, clean the paper dust, etc. inside the paper guide. Legend: Paper Guide Cleaning The Chargers 1. Turn the power switch OFF. 2. Open the printer front upper cover. (See page 49.) Cleaning The Chargers...
  • Page 100: Main Charger

    Chapter 4 General Cleaning Main Charger CAUTION Use caution in handling to avoid damaging or breaking the charger wires. 3. Loosen the thumbscrew and remove the main charger by pulling it toward you. Legend: Main Charger Thumbscrew 4. Place the main charger on a flat, clean work surface.
  • Page 101 5. Using the brush cleaner (listed in Table 2 page 80), clean the exposed side of the charger grid and the body of the main charger. Legend: Brush Cleaner Charger Grid Main Charger Main Charger...
  • Page 102 Chapter 4 General Cleaning 6. Position the main charger with the charger grid up and the front of the charger toward you, as shown in the figure below. Refer to the inset drawing in the figure and remove the charger grid from the main charger as follows: a.
  • Page 103 7. Using the brush cleaner (listed in Table 2 on page 80), clean both sides of the charger grid, as shown below. Legend: Brush Cleaner Charger Grid 8. Using the wire cleaner (listed in Table 2 on page 80), clean the two wires in the main charger, as shown below.
  • Page 104: Precharger And Transfer/Separator Charger

    Chapter 4 General Cleaning 9. Reinstall the charger grid. 10. Return the main charger to its original position. Fasten the main charger screw to secure it. Precharger And Transfer/Separator Charger CAUTION Use caution in handling to avoid damaging or breaking the charger wires.
  • Page 105: Cleaning The Fuser Unit Cover Glass

    12. Loosen the precharger thumbscrew, and transfer/separator charger thumbscrew, and pull the chargers out of the printer. (See page 58.) 13. Place the chargers on a flat, clean work surface. 14. Using the brush cleaner and the wire cleaner (listed in Table 2 on page 80).
  • Page 106 Chapter 4 General Cleaning CAUTION The transfer charger must be in the down position to avoid scratching the drum. Failure to perform steps 9 and 10 will damage the drum. 3. Check that the transfer charger is in the down position, and if not, move it to the down position by rotating the transfer elevator drive shaft counterclockwise.
  • Page 107 6. Grasp the handle and pull out the fuser unit until the second handle is visible. 7. With the other hand, grasp the second handle and remove the fuser from the printer. 8. Place the fuser on a clean, flat surface with the cover glass facing up.
  • Page 108 Chapter 4 General Cleaning CAUTION Do not scratch or place your hands directly on the cover glass. Fingerprints on the cover glass or lamps will cause them to break. 9. Using the fuser cover glass scraper (listed in Table 2 on page 80) remove the dirt and toner buildup on the cover glass surface.
  • Page 109: Cleaning The Cut Sheet Option Rollers

    14. Vacuum any paper dust from the printer frame. 15. Installing the fuser, making sure that the guide pins in the screw bracket align with the holes in the side frame of the printer. Cleaning The Cut Sheet Option Rollers NOTE: This procedure only applies to printers with the cut sheet option installed.
  • Page 110: Pickup Rollers

    3. There are two pickup roller units (upper and lower) located at the back of the cassette opening. On the upper roller unit, loosen the green thumbscrew. Slide the unit to the left, and pull the unit toward you and out of the printer. Legend: Thumbscrew...
  • Page 111 4. On the lower roller unit, loosen the green thumb screw. Slide the unit to the left, and pull the unit toward you and out of the printer. 5. Wipe off the dirt on the pickup rollers with a Toraysee cloth (listed in Table 2 on page 80).
  • Page 112: Reverse Rollers

    Chapter 4 General Cleaning b. Tighten the green thumbscrew. Legend: Hole In The Frame Coupling Shaft Pin Alignment Pin Reverse Rollers Legend: Lower Reverse Roller Unit Upper Reverse Roller Unit...
  • Page 113 Cleaning The Cut Sheet Option Rollers 7. There are two reverse roller units (upper and lower) located at the back of the cassette opening (underneath the upper and lower pickup roller units). On the upper reverse roller unit, loosen the green thumbscrew. Remove the roller unit by moving it downward while sliding it to the left.
  • Page 114 Align the shaft pin with the slot in the coupling, and align the alignment pin on the unit with the hole in the frame. b. Tighten the green thumbscrew. Legend: Hole In The Frame Shaft Pin Alignment Pin Coupling 11. Install the upper and lower paper cassettes into the printer.
  • Page 115: Major Cleaning

    Major Cleaning 1. Turn the power switch OFF. 2. Open the printer front upper cover. (See page 49.) 3. Open the waste toner recovery unit by pushing downward on the lever. Pull the green handle and swing the unit outward away from the printer.
  • Page 116: Discharge Led

    Chapter 4 Major Cleaning 7. Vacuum the brush on the cleaning unit. Turn the end of the shaft to rotate the brush. Continue to rotate and vacuum the brush until the entire brush surface has been cleaned. IMPORTANT Do not touch the brush surface with your hand. Legend: Cleaning Unit Cleaning Unit Handle...
  • Page 117: Photoreceptor Drum

    • Cleaning the drum may result in clothing stains. A drum left unused in the printer for a long time after cleaning may especially be affected. Therefore, after cleaning and installing the drum in the printer, use maximum size paper to print an image repeatedly until no stains remain.
  • Page 118 Chapter 4 Major Cleaning 15. If the drum is only slightly dirty, clean it with ethanol or isopropyl alcohol. Do not use acetone. 16. If the drum has toner build-up, clean it with the drum freshener pad (listed in Table 2 on page 80). Turn the drum little by little while polishing the drum surface with the freshener pad.
  • Page 119: Selfoc ® Lens (Led Print Head)

    24. Wipe the SELFOC lens by moving a Toraysee cloth (listed in Table 2 on page 80) from the inner part of the printer toward you. Wipe the lens several times until there is no more dirt on the cloth.
  • Page 120 Chapter 4 Major Cleaning Legend: Drum Surface Potential Sensor SELFOC Lens 25. Install the main charger. 26. Install the cleaning unit. 27. Install the photoreceptor drum. (Refer to Chapter 3, “Consumables Replacement.") 28. Install the developing unit. (Refer to Chapter 3, “Consumables Replacement.")
  • Page 121: Troubleshooting

    Power-on Self Test Each time the printer is powered on, it performs a power-on self test. There is no printout during this test. However, the printer displays any errors on the control panel, accompanied by an audible alarm.
  • Page 122: Fanfold Paper Jams

    The error message will remain displayed until the error condition is cleared and you press CLEAR. After the error is cleared, the printer will reprint any pages that were not ejected prior to the error, provided the Reprint on Fault option is enabled.
  • Page 123 3. Reload the paper. The first fold of the paper should be face the printer; otherwise, a paper jam could occur during printing (see illustration). Do not push the paper past the tractors into the area of the paper jam sensor.
  • Page 124: Paper Jam Near The Paper Output Section

    1. When paper motion stops, wait 15 seconds, then open the front cover. (See page 49.) 2. Push down on the opening lever of the waste toner recovery unit, and pull the green handle to swing the unit outward away from the printer. Legend: Opening Lever Waste Toner Recovery Unit...
  • Page 125 Paper Jam Near The Paper Output Section 3. Remove three thumbscrews on the upper inner cover. Then remove the cover. Legend: Inner Cover (upper) Thumbscrews (3)
  • Page 126 Chapter 5 Fanfold Paper Jams CAUTION The transfer charger must be in the down position to avoid scratching the drum. Failure to perform steps 4 and 5 will damage the drum. 4. Check that the transfer charger is in the down position, and if not, move it to the down position by rotating the transfer elevator drive shaft counterclockwise.
  • Page 127 Paper Jam Near The Paper Output Section CAUTION To avoid damaging the printer or causing false paper jams, the transport lever must be in the fully down position before opening the transport unit. 5. Lower the transport unit by turning the green lever on the transport unit to the left.
  • Page 128 Chapter 5 Fanfold Paper Jams 7. To raise the scuff roller holding the paper, turn knob C clockwise 90 as shown below. Legend: Knob C 8. Separate the fanfold paper at the perforations on both the paper input and the output s ections. Then remove the jammed paper by pulling it out.
  • Page 129 Output Section Legend: Tractor Gate CAUTION To avoid damaging the printer or causing false paper jams, the transport lever must be in the fully down position before closing the transport unit. 9. After removing the pieces of jammed paper, restore the transport unit, waste toner recovery unit, and knob “C”...
  • Page 130: Cut Sheet Paper Jams

    Chapter 5 Cut Sheet Paper Jams Cut Sheet Paper Jams CAUTION Due to the high intensity of the flash fusing unit, the area under the fuser must be kept free of paper debris. Paper Jam At The Back Of The Paper Cassette 1.
  • Page 131 Paper Jam At The Back Of The Paper Cassette 3. Open the lid on the top cover, and pull the green lever up. Remove any jammed paper, and return the green lever to its original position. Legend: Top Cover Green Lever...
  • Page 132: Paper Jam In The Transport Input Section

    Chapter 5 Cut Sheet Paper Jams Paper Jam In The Transport Input Section 1. When paper motion stops, wait 15 seconds, then open the front cover. (See page 49.) 2. Open the waste toner recovery unit cover, and pull the unit toward you.
  • Page 133 CAUTION The transfer charger must be in the down position to avoid scratching the drum. Failure to perform steps 3 and 4 will damage the drum. 3. Check that the transfer charger is in the down position, and if not, move it to the down position by rotating the transfer elevator drive shaft counterclockwise.
  • Page 134 4. To lower the transport route surface, turn the green transport unit lever to the left. CAUTION To avoid damaging the printer or causing false paper jams, the transport lever must be in the fully down position before opening or closing the transport unit.
  • Page 135 Paper Jam In The Transport Input Section 5. Remove knob A from its place as shown below. Attach knob A to the paper feed shaft, and turn knob A counterclockwise. This causes the jammed paper to be moved to the eject side. Remove any jammed paper, and return knob A to its original position.
  • Page 136: Paper Jam In The Transport Output Section

    Chapter 5 Cut Sheet Paper Jams Paper Jam In The Transport Output Section 1. When paper motion stops, wait 15 seconds, then open the front cover. (See page 49.) 2. Pull up the bottom lever to raise the paper guide, and turn the green knob B counterclockwise.
  • Page 137: Paper Jam In The Face Up Or Down Paper Path

    2. Push the top and middle levers down. Pull the bottom lever up to raise the paper guide. Turn the green knob C clockwise, and remove any jammed paper. (Levers are numbered on a label inside the printer, as shown below.) Legend: Knob C...
  • Page 138: System Status And Error Messages

    After correcting the error condition, press CLEAR to remove the message from the display and place the printer offline. If any data resides in the print buffer, it will then be printed. Press ONLINE to place the printer online.
  • Page 139 If Reprint on Fault is disabled: • Any pages left in the printer at the time of failure will not be reprinted. Data is lost (you will need to reprint the lost pages according to your application software).
  • Page 140 • If the fault is cleared, and if you do not need to reload the paper into the tractors (for example, the printer ran out of toner): a. The printer goes OFFLINE. b. Press ONLINE to resume printing.
  • Page 141 • If the fault is cleared, and if you do not need to reload the paper into the tractors (for example, the printer ran out of toner): a. The printer goes OFFLINE. b. Press ONLINE to resume printing.
  • Page 142: Error Messages

    (in Step 2), the following message appears: Reprinting Failed Pages a. The printer reprints only the pages affected by the fault. b. Press ONLINE to resume printing. Error Messages Table 7, “Error Messages,” on page 143, lists errors by error code and shows which are operator-correctable, which require field service, and which require reprinting.
  • Page 143 NOTE: The letter designations (A-D) following the “Paper Jam” error messages match the sensor positions indicated on the control panel, as shown in the following illustration. LINE JOB IN STAND BY SYNC AVAIL PROCESS CANCEL ONLINE FAULT ONLINE CLEAR TEST SHIFT EJECT Legend:...
  • Page 144 Chapter 5 System Status And Error Messages Scuff Lever Open (knob C) Cut-sheet Path Open Transport Motor Fall Cutter Fail Cutter Fail Transfer Platform Fail Transfer Platform Fail Reserved Reserved Paper Jam at Drum (B) Paper Jam at Fuser (C) Paper Jam at Fuser (D) Tractor Speed too High Tractor Speed too Low...
  • Page 145 Reserved No Cleaning Unit Reserved Waste Toner Full No Waste Toner Box Toner Low Toner Density too High Toner Density too Low Toner Empty Reserved LED Head Overheat Reserved Reserved Engine CPU Fail Engine CPU Fail Engine CPU Fail Engine CPU Fail Engine CPU Fail Engine CPU Fail Engine CPU Fail...
  • Page 146 Chapter 5 System Status And Error Messages Engine CPU Fail Engine CPU Fail Engine CPU Fail Engine CPU Fail Controller Comm. Fail Controller Comm. Fail Controller Comm. Fail Controller Comm. Fail Reserved Stacker Fail Stacker Fail Stacker Fail Stacker Fail Stacker Interlock Fail Stacker Fail Stacker Full...
  • Page 147 Stacker Comm. Fail Cut-sheet Comm. Fail Cut-sheet Paper Skew Cut-sheet Pick Miss No Paper Cassette Paper Jam at Entrance (A) Paper Jam at Entrance (A) Paper Jam at Entrance (A) Paper Jam at Entrance (A) Paper Jam at Entrance (A) Cut-Sheet Cover Open (below cut-sheet trays) Cut-sheet motor fail...
  • Page 148 Invalid DRAM */ Configuration TABLE NOTES: 1. For any error with Reprint on Fault enabled: If the printer stops while in the middle of printing a page, reloading the paper and reprinting are required. There may be other cases requiring reloading and reprinting;...
  • Page 149: A Maintenance Log Sheets

    Maintenance Log Sheets The log sheets on the following pages are intended for your use. These may be photocopied and kept in a binder near the printer. Be sure to use them each time either you or your service provider...
  • Page 150: Level A Maintenance - 15,000 Pages (User)

    Appendix A Maintenance Log Sheets Level A Maintenance - 15,000 Pages (User) Action Item Clean General cleaning Clean Main charger Clean Precharger Clean Transfer charger Clean Cover glass See Note 1 Replace Toner cartridge See Note 2 Note 1: Every 15,000 pages or 6 paper jams, whichever occurs first. Note 2: The Toner cartridge should be replaced about every 21,000 pages or as needed (for page coverage of 4%).
  • Page 151: Level B Maintenance - 150,000 Pages (User)

    Drum life is dependent upon media being used and proper maintenance and operation of the printer. Print media other than bond paper (e.g., labels, card stock, plastic, or vinyl) may reduce drum life as much as 50%.
  • Page 152: Level C Maintenance - 600,000 Pages (User)

    Drum life is dependent upon media being used and proper maintenance and operation of the printer. Print media other than bond paper (e.g., labels, card stock, plastic, or vinyl) may reduce drum life as much as 50%.
  • Page 153: B Specifications

    Specifications Paper Specifications Paper types Paper sizes Cut sheet paper Fanfold paper Width Length *Measured from main folding/cutting perforation to main folding/cutting perforation. Tractor pin holes See the table and figure below. Fanfold (standard) Cut Sheet (optional Letter (landscape), legal (portrait), ledger (portrait), A3 (portrait), B4 (portrait), A4 (landscape) 7 to 16 inches...
  • Page 154 Appendix A Paper Specifications Specification Pin hole center to folding perforation Hole center line to edge of form Hole diameter Distance between centers of two consecutive holes Max. deviation of holes from their center line Max. deviation LH hole to companion RH hole (CL to CL) Max.
  • Page 155 B" Fanfold Paper A" Tractor Pin Hole Paper thickness Fanfold paper Cut sheet paper Paper feed Fanfold paper Cut sheet paper Paper output Fanfold paper Cut sheet paper Center Line Main Folding/Cutting Perforation D" Center Line Deviation 0.010 inch maximum 17 to 44 lb.
  • Page 156: Performance Characteristics

    Appendix A Performance Characteristics Performance Characteristics Printing density Printing speed Fanfold paper See the table below for printing speeds for common paper sizes. Paper Size Letter Letter Cut sheet paper See the table below. Paper Size Cassette Lower Letter Lower Upper Letter Upper...
  • Page 157: Host Interfaces

    Maximum effective print width Duty cycle Mechanical life Warm-up time First page printing time MTBF/MPBF MTTR Host Interfaces NOTE: For interface details, see Appendix B, “Host I/O Interfaces.” Standard NOTE: Dataproducts parallel interface requires an optional adapter cable. Optional 14.6 inches 300,000 total pages/month of fanfold paper 5 years or 18,000,000 pages (11- inch...
  • Page 158: Emulations

    The L5000 series printers have 32 MB (standard) or 64 MB (optional) of RAM (Random Access Memory), and 8 MB (standard) or 16, 32, or 64 (optional) of Flash Memory. This is standard with all new printer shipments, and all upgraded printers. Safety Regulations EUROPE...
  • Page 159: Electromagnetic Interference

    Electromagnetic Interference Europe Physical Characteristics And Environment Dimensions (HxWxD) Weight Input voltage range Power consumption Environment Temperature Humidity Class A EN 55022 Class A 47.5 inch H x 50.6 inch D (or 30.8 inch D with the front cover and the control panel removed) In crate: 57.25 inch H x 56.50 inch W x...
  • Page 160 Appendix A Physical Characteristics And Environment Maximum Temperature/ Humidity Limits Sound level Operating Standby state Inclination ° ° Temperature (5F) 60 dB (A-weighted) max. Full options 50 dB (A-weighted) 1° Max. Humidity (%) RH 70 80...
  • Page 161 Cut sheet paper loading, 32 Cut sheet paper jams, 130 Cut sheet tray linking, 36 Danger notice, 17 Developer replacing, 71 Developing unit replacing, 75 Developing unit recharging See Developer, replacing, 71 Diagnostics printer, 121 Diagnostics printer offline, 121 online, 122...
  • Page 162 Index Diagrams paper path, 44 Discharge LED cleaning, 116 Disk drives location, 38 Disposal photoreceptor drum, 70 DOWN function key, 41, 49 Drum photoreceptor cleaning, 117 disposal, 70 replacing, 60 Electromagnetic interference specifications, 159 Emulation specifications, 158 Emulations, 26 ENTER function key, 49 Environmental specifications, 159 Error messages, 138...
  • Page 163 105 HEAVY function key, 41 Host interface specifications, 157 IGP / PGL Emulation, 26 IGP / VGL Emulation, 26 Impact Printer Emulation, 26 Important notice, 17 Intervals replacement service provider responsibility, 88 Jams paper at back of paper cassette, 130...
  • Page 164 136 Page counter software, 82 Page counts service level, 81 PAGE EJECT function key, 48 Page length printer setting, 42 stacker setting, 42 Pages reprinting after fault, 138 Paper loading cut sheet, 32 Paper cassette paper jams at back of, 130...
  • Page 165 159 host interfaces, 157 memory requirements, 158 paper, 153 performance, 156 physical, 159 safety regulations, 158 Printronix LinePrinter Plus emulation, 26 Procedure fault clearing with Reprint on Fault disabled, 139 Quality print maintaining, 79 problems with, 79 Recharging developing unit...
  • Page 166 119 Service levels messages clearing, 82 Setting cassette paper size, 35 SHIFT function key, 47 Software page counter, 82 Specifications printer electromagnetic interference, 159 emulations, 158 environment, 159 host interfaces, 157 memory requirements, 158 paper, 153 performance, 156 physical, 159...
  • Page 167 Toner bottle waste replacing, 57 Toner cartridge replacing, 52 Tractor paper jams near, 122 Transfer/separator charger cleaning, 104 Transport output section paper jams in, 136 Tray linking cut sheet, 36 TRAY MISMATCH error, 36 Tray width custom, 37 function key, 49 Vacuum cleaners recommended, 80 Waste toner bottle...
  • Page 168 Index...
  • Page 170 P.O. Box 163, Nieuweweg 283 NL-6600 AD Wijchen The Netherlands Phone: (31) 24 6489489 Fax: (31) 24 6489499 Schweiz GmbH RINTRONIX 42 Changi South Street 1 Changi South Industrial Estate Singapore 486763 Phone: (65) 542-0110 Fax (65) 543-0220 Visit our website at: www.printronix.com 706591-001C...

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