Voicemail And Voice And Text Messaging - Polycom SoundPoint IP 500 User Manual

Voicemail and Voice and Text Messaging

Users can send and receive both Voice
Text messages on the telephone. Received
messages will be indicated by a flashing
Message Waiting Indicator LED on the
front of the telephone and optionally a
visual notification on the display.
Individual line indicators reflect voice or
text messages left on that line (useful if
multiple lines are in use).
A stutter dial tone in place of normal dial
Sel Sel
tone is used to indicate that one or more
voice messages are waiting at the message
center.
Del Del
SIP Instant (Text) Messaging is supported
in real-time. Users can send and receive
text messages using their telephones.
Menu
To read text messages:
1. Press
Messages
Messages,
Do Not Disturb
OR
Press the InstMsg soft key to read a
message just received.
Hold Hold
2. (Optional) If multiple lines are in
use, select from which line messages
are to be retrieved.
Sel Sel
3. Messages appear first to last in sent
order.
4. Press the Next or Prev soft keys to
cycle through messages in order.
Del Del
5. Press the More soft key to access the
Delete, Reply and New options.
Menu
To send a text message:
1. Press
Messages
2. Select Instant Messages.
Do Not Disturb
3. (Optional) If multiple lines are in
use, first select from which line to
send the message.
Hold Hold
4. Press the More soft key then New.
*
and
1 ABC 2 3 DEF
1 2 3
and select Instant
ABC DEF
4 5 6
GHI JKL MNO
4 5 6
GHI JKL MNO
7 8 9
PQRS TUV WXYZ
7 8 9
PQRS TUV WXYZ
0
OPER
*
#
0
OPER
.
5. Enter the desired extension or SIP
URL. Press the 1/A/a soft key
to alternate between numeric and
upper/lower case alphanumeric
modes.
6. Press the Select soft key to choose
from various pre-scripted short
messages.
OR
Press Edit to compose a custom
message. Use dialpad keys to
cycle through the character set.
Use keys 1, *, 0, and # to select
special characters.
7. Press Send when finished.
To listen to voice messages:
1. Press
2. Select Message Center
Do Not Disturb
3. (Optional) If multiple lines are in
use, select from which line mes-
sages are to be retrieved.
4. Display indicates number of
messages and their importance.
Press Connect to initiate Voice Mail
retrieval from the Message Center,
OR
Press Clear to turn off the flashing
LED without listening to mes-
sages.
5. Follow voice prompts to listen to
messages.
*
Voice Mail is an optional feature
configured on the server and may
not be supported on your particular
system. Contact your System Admin-
istrator to find out.
†
Screen options may vary with
server-based application.
15
Sel Sel
Del Del
Menu
.
Messages
*,†
.
Hold Hold