Related Manuals for HP ProOne 600 G3 21 inch All-in-One Business PC
Summary of Contents for HP ProOne 600 G3 21 inch All-in-One Business PC
- Page 1 Hardware Reference Guide HP ProOne 600 G3 21 inch All-in-One Business PC HP ProOne 400 G3 20 inch All-in-One Business PC...
- Page 2 United States and/or other countries. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
- Page 3 About This Book This guide provides basic information for upgrading this computer model. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
- Page 4 About This Book...
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Page 5: Table Of Contents
Table of contents 1 Product features ............................1 Overview ................................1 ProOne 600 Components ............................2 Front components ..........................2 Side components ..........................3 Rear components ..........................4 ProOne 400 Components ............................5 Front components ..........................5 Side components ..........................6 Rear components .......................... - Page 6 Disconnecting power ......................... 22 Webcam ................................23 Webcam operation ..........................23 Setting up Windows Hello ......................... 24 Synchronizing the optional wireless keyboard and mouse ................24 3 Hardware repair and upgrade ........................26 Warnings and cautions ............................26 Additional information ............................26 Removing batteries from the optional wireless keyboard or mouse ..............
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Page 7: Product Features
Product features Overview NOTE: For the latest manuals on this product, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions. Overview... -
Page 8: Proone 600 Components
ProOne 600 Components Front components Component Component Webcam microphone Webcam lens Webcam LED Speakers Webcam shutter Chapter 1 Product features... -
Page 9: Side Components
Side components Component Component Power button Headset jack USB Type-A charging ports (2) Optical disc drive USB Type-A ports (2) Optical disc drive eject button ProOne 600 Components... -
Page 10: Rear Components
Rear components Component Component Security cable slot DisplayPort port Serial port USB Type-A charging ports (2) PS/2 keyboard connector USB Type-A ports (2) PS/2 mouse connector RJ-45 (network) jack Power connector Chapter 1 Product features... -
Page 11: Proone 400 Components
ProOne 400 Components Front components Component Component Webcam microphone Webcam lens Webcam LED Speakers ProOne 400 Components... -
Page 12: Side Components
Side components Component Component Power button Headset jack USB Type-A charging ports (2) Optical disc drive USB Type-A ports (2) Optical disc drive eject button Chapter 1 Product features... -
Page 13: Rear Components
Rear components Component Component Security cable slot DisplayPort port Serial port USB Type-A charging ports (2) PS/2 keyboard connector USB Type-A ports (2) PS/2 mouse connector RJ-45 (network) jack Power connector ProOne 400 Components... -
Page 14: Keyboard Features
Keyboard features Your keyboard and mouse may be different. Component Component Sleep Mute Volume Fast Reverse Decrease Volume Play/Pause Increase Volume Stop Function Fast Forward Chapter 1 Product features... -
Page 15: Labels
Microsoft® Certificate of Authenticity label (select models only prior to Windows 8)—Contains the Windows Product Key. You may need the Product Key to update or troubleshoot the operating system. HP platforms preinstalled with Windows 8 or Windows 8.1 do not have the physical label, but have a Digital Product Key electronically installed. -
Page 16: Setup
Setup Overview Set up the computer in the following order: Attach a stand. See Attaching and removing a stand on page ● Attach the computer to a mounting fixture. See Attaching the computer to a mounting fixture on page Connect the cables for peripherals and power. See Connecting and disconnecting cables on page ●... -
Page 17: Attaching And Removing A Stand
Attaching an easel stand To install the stand: Place the computer face down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other damage. -
Page 18: Removing An Easel Stand
Disconnect the AC power cord from the AC outlet and disconnect any external devices. Place the computer face down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other damage. -
Page 19: Attaching And Removing An Adjustable Height Stand
Attaching an adjustable height stand To install the stand: Place the computer face down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other damage. -
Page 20: Removing An Adjustable Height Stand
Disconnect the AC power cord from the AC outlet and disconnect any external devices. Place the computer face down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other damage. -
Page 21: Attaching The Computer To A Mounting Fixture
Attaching the computer to a mounting fixture The computer can be attached to a wall, swing arm, or other mounting fixture. NOTE: This apparatus is intended to be supported by UL or CSA Listed wall mount bracket. Press the supplied VESA trim plate onto the VESA opening until it snaps into place. To attach the computer to a swing arm (sold separately), insert the four 20 mm screws that are supplied with the computer through the holes on the swing arm plate and into the mounting holes on the computer. -
Page 22: Connecting And Disconnecting Cables
Connecting and disconnecting cables Connecting cables Place the computer face down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other damage. -
Page 23: Disconnecting Cables
You may need to remove the security cable, if one is installed on the rear of the computer. Place the computer face down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other damage. -
Page 24: Installing The Rear Port Cover
Installing the rear port cover Be sure that all cables are connected. Hold the port cover parallel to the computer and align the two tabs on the port cover with the slots in the top of the rear port compartment. Slide the port cover (1) in until the tabs click into place. -
Page 25: Positioning The Computer
Positioning the computer This computer may ship with a recline stand or an adjustable height stand. Adjusting an easel stand ● Adjusting an adjustable height stand ● Adjusting an easel stand CAUTION: Use caution when reclining a computer if a cable lock is installed. The cable or the lock may interfere with the rotation or the angle of recline. -
Page 26: Adjusting An Adjustable Height Stand
Adjusting an adjustable height stand CAUTION: Use caution when rotating or reclining a computer if a cable lock is installed. The cable or the lock may interfere with the rotation or the angle of recline. This stand allows you to: Tilt the computer from –5°... -
Page 27: Installing A Security Cable
Installing a security cable A security cable is a key lock device that has a wire cable attached. You attach one end of the cable to your desk (or other stationary object) and the other end of the cable to the security cable slot on the computer. Secure the security cable lock with the key. -
Page 28: Connecting And Disconnecting Power
Connecting and disconnecting power Connecting power Connect the computer to a power source. If your computer model is a ProOne 600, connect one end of the power cord to a grounded AC ● outlet (1) and the other end to the computer (2). Connect one end of the power cord to the AC adapter (1) and the other end to a grounded AC outlet ●... -
Page 29: Webcam
Webcam With Skype for Business installed on your external source device, you can use the webcam on the monitor in the following ways: Stream online video conferences ● Send and receive Instant messages ● Schedule meetings ● Maintain security over conversations ●... -
Page 30: Setting Up Windows Hello
Setting up Windows Hello If the Windows 10 operating system is installed on your computer, follow these steps to set up Windows Hello facial recognition: Select the Start button, select Settings, select Accounts, and then select Sign-in options. Under Windows Hello, follow the on-screen instructions to add both a password and a 4-digit PIN. Then enroll your fingerprint or facial ID. - Page 31 NOTE: If the mouse and keyboard still do not work, then remove and replace the batteries. If the mouse and keyboard are still not synchronized, then synchronize the keyboard and mouse again. Synchronizing the optional wireless keyboard and mouse...
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Page 32: Hardware Repair And Upgrade
Additional information For more information on removing and replacing hardware components, the Computer Setup utility, and troubleshooting, refer to the Maintenance and Service Guide (available in English only) for your computer model at http://www.hp.com. Chapter 3 Hardware repair and upgrade... -
Page 33: Removing Batteries From The Optional Wireless Keyboard Or Mouse
Removing batteries from the optional wireless keyboard or mouse NOTE: The wireless keyboard and mouse are optional components. To remove batteries from the wireless keyboard, remove the battery door on the underside of the keyboard (1) and lift the batteries out of the battery compartment (2). To remove batteries from the wireless mouse, remove the battery door on the underside of the mouse (1) and lift the batteries out of the battery compartment (2). -
Page 34: Removing And Replacing The Computer Access Panel
Remove/disengage any security devices that prohibit opening the computer. Place the computer face down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other damage. -
Page 35: Replacing The Computer Access Panel
Replacing the computer access panel Align the edges of the access panel with the computer. Press in the tabs around all sides of the panel until it is in place. Reinstall the stand. Attaching and removing a stand on page Reconnect all cables to the computer. -
Page 36: Locating Internal Components
Locating internal components Component Component Optical disc drive Battery Hard drive Memory modules Removing and installing memory The memory slots on the system board can be populated with up to two industry-standard small outline dual inline memory modules (SODIMMs). These memory slots are populated with at least one preinstalled memory module. -
Page 37: Populating Memory Module Slots
HP offers upgrade memory for this computer and advises that the consumer purchase it to avoid compatibility issues with unsupported third-party memory. Populating memory module slots The system will automatically operate in single channel mode, dual channel mode, or flex mode, depending on how the memory modules are installed. -
Page 38: Installing Memory Modules
Installing memory modules There are two memory slots on the system board. To remove or install memory modules: Remove the access panel. For instructions, see Removing the computer access panel on page Remove the electromagnetic interference (EMI) shield from the system board. If your computer model is a ProOne 600, lift the EMI shield off the system board. - Page 39 To remove a memory module, press outward on the two latches on each side of the memory module (1), then pull the memory module out of the slot (2). Slide the new memory module into the slot at approximately a 30° angle (1), then press the memory module down (2) so that the latches lock it in place.
- Page 40 If your computer model is a ProOne 400, place the EMI shield onto the chassis and use a flat blade ● or Torx screwdriver to fasten the screws to secure the EMI shield. Install the access panel. For instructions, see Replacing the computer access panel on page Turn on the computer.
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Page 41: Replacing The Rtc Battery
The lifetime of the lithium battery can be extended by plugging the computer into a live AC outlet. The lithium battery is only used when the computer is NOT connected to AC power. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, go to http://www.hp.com/recycle. - Page 42 If your computer model is a ProOne 400, use a flat blade or Torx screwdriver to remove the screws ● that secure the EMI shield and lift the shield off the computer. To release the battery from its holder, squeeze the metal clamp that extends above one edge of the battery.
- Page 43 If your computer model is a ProOne 400, place the EMI shield onto the chassis and use a flat blade ● or Torx screwdriver to fasten the screws to secure the EMI shield. Install the access panel. For instructions, see Replacing the computer access panel on page Turn on the computer.
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Page 44: Replacing Drives
Replacing drives Replacing a hard drive The 2.5 inch primary hard drive is installed on the left side of the computer on top of the optical disc drive (ODD). To locate the hard drive on the system board, see Locating internal components on page Removing a hard drive Remove the access panel. - Page 45 Remove the four mounting screws from the 2.5 inch hard drive. Be sure to keep the screws together with the blue rubber grommets to use to install a replacement drive. For instructions on installing a hard drive, see Installing a 2.5 inch hard disk drive on page Replacing drives...
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Page 46: Installing A 2.5 Inch Hard Disk Drive
Installing a 2.5 inch hard disk drive Fasten four mounting screws with grommets onto the new 2.5 inch hard drive. Position the hard drive above the drive cage with the connectors facing the power and data cables. Connect the power and data cables to the hard drive (1). Place the hard drive into the drive cage and slide it firmly away from the edge of the computer (2) until the hard drive snaps into place. -
Page 47: Replacing The Optical Disc Drive
Replacing the optical disc drive The optical disc drive is located under the hard drive. To locate the optical disc drive on the system board, see Locating internal components on page Remove the access panel. For instructions, see Removing the computer access panel on page Remove the hard drive. - Page 48 Align the new optical disc drive with the opening in the side of the computer. Push the drive in firmly until it snaps into place. NOTE: The optical disc drive can be installed in only one way. Install the hard drive. For instructions, see Installing a 2.5 inch hard disk drive on page 40 Install the access panel.
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Page 49: Appendix A Electrostatic Discharge
● Use a portable field service kit with a folding static-dissipating work mat. ● If you do not have any of the suggested equipment for proper grounding, contact an HP authorized dealer, reseller, or service provider. NOTE: For more information on static electricity, contact an HP authorized dealer, reseller, or service provider. -
Page 50: Appendix B Computer Operating Guidelines, Routine Care, And Shipping Preparation
Computer operating guidelines, routine care, and shipping preparation Computer operating guidelines and routine care Follow these guidelines to properly set up and care for the computer and monitor: Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and cold. ●... -
Page 51: Optical Disc Drive Precautions
CAUTION: If any object or liquid falls into the drive, immediately unplug the computer and have it checked by an authorized HP service provider. Shipping preparation Follow these suggestions when preparing to ship the computer: Back up the hard drive files to an external storage device. Be sure that the backup media is not exposed to electrical or magnetic impulses while stored or in transit. -
Page 52: Appendix C Accessibility
Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies. -
Page 53: Index
Index optical disc, replacing 41 access panel types 38 keyboard removing 28 features 8 removing and replacing 28 removing batteries 27 easel stand 11 replacing 29 synchronizing wireless 24 adjustment 19 accessibility 46 attaching 11 additional information 26 removing 12 labels adjustable height stand 13 electrostatic discharge, preventing... - Page 54 power cord connecting 16 ventilation guidelines 44 disconnecting 17 VESA mounting holes 15 product name and number, computer 9 warnings and cautions 26 ProOne 400 webcam 23 components 5 operation 23 ProOne 600 Windows Hello 24 components 2 Windows Hello 24 rear components 7 ProOne 600 4 rear port cover 17...