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WARNING: Turn off heater and let cool before servicing. Only a
qualifi ed service person should service and repair heater.
CAUTION: Never use a wire, needle or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
NOTE: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM
When igniter button is
pressed, there is no spark at
ODS/pilot
When igniter button is
pressed, there is spark at
ODS/pilot but no ignition
126829-01B
TROUBLESHOOTING
POSSIBLE CAUSE
1. Igniter electrode not con-
nected to igniter cable
2. Igniter cable pinched or
wet
3. Broken igniter cable
4. Bad igniter
5. Igniter electrode posi-
tioned wrong
6. Igniter electrode broken
7. Battery not installed, bat-
tery power low or bat-
tery not installed correctly
(electronic ignition models
only)
1. Gas supply turned off or
equipment shutoff valve
closed
2. Control knob not in PILOT
position
3. Control knob not pressed
in while in PILOT position
4. Air in gas lines when in-
stalled
5. Depleted gas supply (pro-
pane/LP only)
6. ODS/pilot is clogged
7. Gas regulator setting is not
correct
SuperiorFireplaces.us.com
REMEDY
1. Reconnect igniter cable
2. F r e e i g n i t e r c a b l e i f
pinched by any metal or
tubing. Keep igniter cable
dry
3. Replace igniter cable
4. Replace igniter
5. Replace pilot assembly
6. Replace pilot assembly
7. Install new alkaline bat-
tery in electronic igniter.
Verify battery is installed
correctly
1. Turn on gas supply or open
equipment shutoff valve
2. Turn control knob to PILOT
position
3. Press in control knob while
in PILOT position
4. Continue holding down
control knob. Repeat ig-
niting operation until air is
removed
5. Contact local propane/LP
gas company
6. Clean ODS/pilot (see
Cleaning and Mainte-
nance, Page 27) or re-
place ODS/pilot assembly
7. Replace gas regulator
29
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