Getting Help; Obtaining Assistance; Online Services - Dell OptiPlex GX745 User'smanual

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Getting Help

Dell™ OptiPlex™ 745 User's Guide

Obtaining Assistance

Problems With Your Order

Product Information

Returning Items for Warranty Repair or Credit

Before You Call

Contacting Dell

Obtaining Assistance

CAUTION:

If you need to remove the computer covers, first disconnect the computer power and modem cables from all electrical outlets.

1. Complete the procedures in

2. Run the Dell Diagnostics (see

3. Make a copy of the

Diagnostics Checklist

4. Use Dell's extensive suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures.

5. If the preceding steps have not resolved the problem, contact Dell.

NOTE:

Call the support service from a telephone near or at the computer so that the support staff can assist you with any necessary procedures.

NOTE:

Dell's Express Service Code system may not be available in all countries.

When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do

not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.

For instructions on using the support service, see

NOTE:

Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for

information on availability.