Lexmark XC4150 User Manual page 142

Troubleshooting
Partial copies of document or photo
Action
Step 1
a
Make sure that the document or photo is loaded facedown on
the upper left corner of the scanner glass.
b
Copy the document or photo.
Is the document or photo copied correctly?
Step 2
a
Match the paper size setting and the paper loaded in the tray.
b
Copy the document or photo.
Is the document or photo copied correctly?
Poor copy quality
Action
Step 1
a
Clean the scanner glass and the ADF glass with a damp, soft,
lint‑free cloth.
b
Make sure that the document or photo is loaded facedown on
the upper left corner of the scanner glass.
c
Copy the document or photo.
Is the copy quality satisfactory?
Step 2
a
Check the quality of the original document or photo.
b
Adjust the scan quality settings.
c
Copy the document or photo.
Is the copy quality satisfactory?
Scan job was not successful
Action
Step 1
Check the cable connections.
a
Make sure that the Ethernet or USB cable is securely connected
to the computer and the printer.
b
Resend the scan job.
Is the scan job successful?
Yes No
The problem is Go to step 2.
solved.
The problem is Contact
solved. support.
Yes No
The problem is Go to step 2.
solved.
The problem is Contact
solved. support.
Yes No
The problem is Go to step 2.
solved.
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