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ERRORS – WHAT TO DO?
Disturbances from the environment (e.g. the power grid) may result in various error reports (see
Troubleshooting table). In such case:
• Switch off the appliance, wait for 1 minute, switch the appliance back on, and repeat the drying program.
• If the error persists, call an authorized service unit.
• You will be able to solve most of the problems in dryer operation by yourself (see troubleshooting table
below).
• Repairs may only be carried out by an adequately trained person.
• Repair or any warranty claim resulting from incorrect connection or use of the dryer shall not be covered by
the warranty. In such cases, the costs of repair shall be charged to the user.
The warranty does not cover the errors or failures resulting from disturbances from the environment
(lightning strike, power grid failures, natural disasters etc.).
Problem/error
Cause
The machine will
• The main switch is not
not start.
• There is no voltage in the
There is voltage in
• Program was not started
the outlet, but the
drum does not spin
...
• Open the door.
The dryer does not
work.
• Condensate tank is full (only
• Perhaps the Delayed Start
The machine
• The net filter may be clogged.
stops operating
completely during a
program.
Laundry not dried
• Filters are not clean.
or drying takes too
long.
• Dryer is placed in a closed
• Laundry was not sufficiently
• Amount of laundry dried in
• Laundry (such as bedding)
switched on.
power outlet.
in accordance with the
instructions.
applies to condenser dryers
and dryers with a heat pump).
option was selected.
As a result, the temperature in
the dryer rises, which in turn
causes overheating, and the
dryer switches off.
room; room that is too cold; or
room that is too small and the
air overheats as a result.
wrung or spun.
the appliance is too large or
insufficient.
gets tangled.
Customer Care Center, 1-800-898-1879, www.askousa.com
What to do?
• Check whether the main switch is on.
• Check the fuse.
• Check if the power cord plug is correctly inserted
into the power outlet.
• Re-read the instructions for use again.
• Check if the door is closed properly.
• Empty the condensate tank (see chapter
"CLEANING AND MAINTENANCE") (only applies
to condenser dryers and dryers with a heat pump).
• To cancel the Delayed Start option, press 5 the
Skip button.
• Clean the net filter (see chapter "CLEANING AND
MAINTENANCE").
• Wait for the machine to cool down, and try running
it again. If the dryer still fails to start, call a service
technician.
• Clean the filters (see chapter "CLEANING AND
MAINTENANCE").
• Make sure there is adequate supply of fresh air
to the dryer; for example, open the door and/or
window.
• Check if the temperature in the room where the
dryer is installed is too high or too low.
• If the load is still wet after completed drying cycle,
an appropriate drying program should be run
again (after cleaning filters).
• Use a suitable program or extra functions.
• Close the buttons or zippers on the laundry before
drying. Select a suitable program (e.g. the bedding
program).
• After the drying process, loosen the laundry and
select an additional drying program (e.g. timed
drying program).
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