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Troubleshooting
Problem
The prepared meal is half-raw.
The prepared meal is burnt.
The appliance boils over.
LED does not light up.
The hotplate does not function. Fault in the appliance.
Water is flowing out of the
appliance.
Display screen
E1~E6
Display screen
E0
Display screen
E1
Cause
Filled beyond capacity.
The ratio of the amount of water
and the ingredients is incorrect.
Foreign objects in the appliance
interior.
The pan is deformed.
Fault in the appliance.
Fault in the sensor.
There is dirt underneath the pan. Thoroughly clean the pan and the
The pan is deformed.
Fault in the appliance.
Fault in the sensor.
Filled beyond capacity.
The temperature is too high.
The selected preparation
programme requires the meal to
be cooked with the lid open.
The appliance is switched off.
Fault in the power cord.
The hotplate is damaged.
The appliance features overflow
protection.
Fault in the appliance.
Fault in the appliance.
Incorrect pan inserted or pan not
recognised.
Troubleshooting
Remedy
Do not fill the pan beyond the marking
[4.0 litres]!
Adjust the ratio of the amount of water
and the ingredients.
Remove all foreign objects. Do not use
any water for this purpose!
Contact customer service.
appliance interior.
Contact customer service.
Adjust the amount.
Reduce the temperature.
Open the lid of the appliance.
Switch on the appliance.
Contact customer service.
Contact customer service.
Remove the water. Remove the pan
and use a cloth to rub the appliance
interior dry. Ensure that no water enters
the appliance interior.
Abort the preparation programme.
Disconnect the appliance from the
power supply. Switch the appliance on
again. If the problem persists, contact
customer service.
If the display persists for more than
20 seconds, disconnect the appliance
from the power supply and contact
customer service.
Disconnect the appliance from the
power supply and contact customer
service.
en
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