Troubleshooting - Panasonic WJ-RT416 Operating Instructions Manual

Troubleshooting

Before asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution or a problem is not
described below, and when having a problem with installations.
Symptom
Cannot establish the con-
nection
Cannot configure the set-
tings
Cannot operate the recorder
The image refresh is very
slow, or not be refreshed.
Cause/solution
• Is the LAN cable firmly connected to the network
port?
Confirm that the cord is firmly connected.
• Is the connection indicator of the 10BASE-T/-
100BASE-TX port lit?
When it is not lit, connection to a LAN is not estab-
lished or a network is not working correctly.
Confirm that the connection indicator of the 10BASE-
T/100BASE-TX port is lit. Refer to a system adminis-
trator if it is not lit.
• Is the valid IP address set?
Refer to a system administrator for further informa-
tion.
• Is the same IP address provided to other devices?
Refer to a system administrator for further informa-
tion.
• Are there contradictions between the address and the
network subnet to be accessed?
When this unit and the client PC are in the same sub-
net, are the IP addresses of this unit and the client PC
set in same subnet?
When accessing this unit in the same subnet, entering
the address of this unit in the "Don't Use Proxy For
These Addresses" box is recommended.
• Depending on the data size being transmitted, it may
have difficulties in displaying images from a specified
camera channel.
• If the PC in use that does not meet the system
requirements, it may cause problems such as slow
imaging or the software becomes inoperable.
• If the network traffic is heavy or the bandwidth is nar-
row, the image refresh may become slow.
Reference
pages
–
Refer to page
13 in the install-
ation guide.
45
–
–
–
5
–
57