Panasonic WJ-RT416 Network Operating Instructions
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Panasonic WJ-RT416 Network Operating Instructions

Panasonic WJ-RT416 Network Operating Instructions

Wj-rt416 series digital disk recorder
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See also: Service Manual , Instruction Manual
Digital Disk Recorder
Network Operating Instructions
WJ-RT416 Series
Model No.
REV
FW D
SKI P
WJ-RT416 is shown above.
This manual covers the models: WJ-RT416K, WJ-RT416V, WJ-RT416VK, WJ-RT416/G, WJ-RT416K/G, WJ-RT416V/G
and WJ-RT416VK/G.
Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual.

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Summary of Contents for Panasonic WJ-RT416

  • Page 1 FW D SKI P WJ-RT416 is shown above. This manual covers the models: WJ-RT416K, WJ-RT416V, WJ-RT416VK, WJ-RT416/G, WJ-RT416K/G, WJ-RT416V/G and WJ-RT416VK/G. Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use.

  • Page 2: Table Of Contents

    CONTENTS Limitation of Liability ..............3 Reboot of the recorder (Maintenance – Reboot) ....42 Disclaimer of Warranty ............3 Download/upload of the setup data from/to the recorder Preface ..................4 Setup Data Download/Upload (Maintenance – Setup Data Monitoring software ............... 4 Download/Upload) ..............

  • Page 3: Limitation Of Liability

    PUBLICATION AND/OR THE CORRESPONDING PRODUCT (S). Disclaimer of Warranty IN NO EVENT SHALL Panasonic Corporation BE LIABLE TO ANY PARTY OR ANY PERSON, EXCEPT FOR CER- TAIN WARRANTY PROGRAM OFFERED BY THE LOCAL DEALER OF PANASONIC, FOR THE CASES INCLUD-...

  • Page 4: Preface

    Preface The Digital Disk Recorder WJ-RT416 is designed for use within a surveillance system. The digital disk recorder is a recording device using a hard disk drive to record pictures of surveillance cameras instead of using videotapes so that pictures recorded by repeated overwriting will not experience deterioration of the recorded picture quality.

  • Page 5: About These Operating Instructions

    About These Operating Instructions There are 2 sets of operating instructions for the WJ-RT416 as follows. • Network Operating Instructions (PDF) (this document) • Installation Guide (book) These "Network Operating Instructions" contain descriptions of how to configure the required settings to operate the recorder and descriptions for how to operate the recorder using a PC via a network (operating a web browser or the monitoring software).

  • Page 6: Trademarks And Registered Trademarks

    Trademarks and Registered Trademarks • Adobe and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. • Microsoft, Windows, Windows Media, Windows Media Player and DirectX are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

  • Page 7: Operation Using The Monitoring Software

    When starting installation after selecting the standard installation, a new folder will be created. (The directory path is "C:\Program Files\Panasonic\RT4 Monitoring Software".) When the installation is completed, the program will be added to the "Start" menu. The shortcut icon will also be created on the desktop.

  • Page 8: Start The Rt4Client

    Start the RT4Client Step 1 Select "RT4Client" from the "Start" menu ("Start" - "All Programs" - "Panasonic" - "RT4 Monitoring Software" - "RT4Client") or double-click the shortcut icon of the RT4Client on the desktop. → The monitoring software will start and the operation window will be displayed.

  • Page 9: Error/Alarm Display Area

    Error/alarm display area The status of the current login recorder will be displayed with the error status icons and the alarm status icon. When the [ALM] icon is clicked, the alarm will be reset, and the displayed icon will disappear. Refer to the operating instructions of the recorder for further information about the alarm reset.

  • Page 10: Time And Date Display Area

    • Favorite display (Function to display images from the camera registered as a favorite in advance) ( page 33) • Map display (Function to display images from the camera by clicking the camera icon on the map) ( page 34) •...
  • Page 11 Alarm Info History of alarm occurrences (occurred after logging in the recorder only) of the current login recorder will be displayed. The display style is the same as the display style of the alarm log of the recorder. Error Info History of error occurrences (occurred after logging in the recorder only) of the current login recorder will be displayed.

  • Page 12: Settings Relating To The Connection With The Recorder

    Settings relating to the connection with the recorder Before operating on the operation window, configure the network settings between the PC and the recorder. Screenshot 1 Click the [Monitor System Setup] button. Step 1 The pop-up menu will be displayed. Click the [Insert] button in the "Recorder Info."...

  • Page 13: Configure The Network Settings

    Configure the Network Settings With the following network environment, it is not necessary to configure the network settings. It is possible to config- ure the settings or operate the recorder using the monitoring software after completing the connection. IP Address: 192.168.0.2 - 192.168.0.249, 192.168.0.251 - 192.168.0.254 Subnet Mask: 255.255.255.0 Gateway Address: 192.168.0.1 When the network settings are different from the settings above, configure the network settings of the recorder and...
  • Page 14 Screenshot 2 The control panel will be displayed. Step 2 Click the "Network and Internet Connections" icon. Screenshot 3 The "Network and Internet Connections" window will be Step 3 displayed. Click "Network Connections". Screenshot 4 The "Network Connections" window will be displayed. Step 4 Double click "Local Area Connection".
  • Page 15 Screenshot 5 The "Local Area Connection Status" window will be dis- Step 5 played. Click "Properties". Screenshot 6 The "Local Area Connection Properties" window will be Step 6 displayed. Click "Internet Protocol (TCP/IP)", and then click "Properties". Screenshot 7 The "Properties" window of "Internet Protocol (TCP/IP)" Step 7 will be displayed.

  • Page 16: Monitor Live Images

    Monitor Live Images It is possible to display live images on a 1-screen or a multi-screen in the image display area. To monitor live images from the cameras, select the desired camera connected to the recorder first. Screenshot 1 Start operation when the operation window is being dis- Step 1 played.

  • Page 17: Switch The Image Display Area Between A 1-Screen And A Multi-Screen

    Step 4 Click the [OK] button. → The connection status window will be displayed. When the connection is established, images from the selected camera will be displayed in the selected area in the image display area. Switch the image display area between a 1-screen and a multi-screen Display images on a 1-screen in the image display area Click the desired area selection button.

  • Page 18: Temporarily Change Color Of Text Displayed In The Image Display Area

    : The camera respective to this area is in the alarm status. : Live images or recorded images currently being displayed are being saved. When this icon is blinking, images are being recorded by the alarm recording. Refer to pages 49 and 50 for further information about the alarm recording.

  • Page 19: Login To The Recorder

    Login to the recorder To perform playback of images recorded on the recorder, download, operation of the recorder (display of each log, display of information, manual recording operation, alarm output terminal control), it is necessary to log in to the recorder as "Manager (Manager1 - Manager4)".

  • Page 20: Play Recorded Images On The Recorder

    Play recorded images on the recorder Recorded images can be played from the search result window. It is possible to search recorded images to be played by designating multiple search filters (List Search) or by designating the start time and date of recording (Time &...
  • Page 21 Filtering Screenshot 3 Off: Searches without filtering The "List Search" window will be displayed. Manual: Searches for only images recorded by the manual recording Timer: Searches for only images recorded by the timer recording Alarm: Searches for only images recorded by the alarm recording (triggered by a terminal input, VMD and a command alarm recep- tion)

  • Page 22: Play Recorded Images From The Search Result Window Displayed After Searching By Designating The Start Time Of Recording (Time & Date Search Playback)

    Play recorded images from the search result window displayed after searching by designating the start time of recording (Time & Date Search Playback) Screenshot 1 Start operation when the operation window is being dis- Step 1 played. Right-click on a blank area in the image display area. Screenshot 2 The pop-up menu will be displayed.

  • Page 23: Stop Playback

    Screenshot 4 Notes: Playback of images recorded in the designated time and • When no recorded image was found at the designat- date will start in the area selected in step 1. ed time and date, playback will start from the next record.
  • Page 24 Screenshot 2 The pop-up menu will be displayed. Step 2 Select "Stop Playback". → Playback will stop and the connection with the recorder will be disconnected.

  • Page 25: Control Panel

    Control panel Control of the camera such as panning/tilting, saving an image, image capturing and operation of the setup menu of the camera can be made using the control panel. Operation during playback of recorded images can also be made using the control panel.

  • Page 26: Capture The Images Currently Being Displayed

    Notes: • When the file size of the saved image is more than 500 MB, the file will be automatically divided into several files. • It is impossible to save the image while playback is being stopped or paused. • When this software starts the alarm recording during saving a file, the file saving will be cancelled automatically and the file saving will be resumed after the alarm recording is complete.

  • Page 27: Control The Cameras

    • It is also possible to pan/tilt the camera by clicking on the image displayed in the image display area (only when displaying images from Panasonic's camera on a 1-screen or on a 4-screen). The camera moves to position the...
  • Page 28 Brightness, auto function When the [A] button is clicked, the extension panel with the buttons will be displayed on the left side of the control panel. Brightness and auto function can be operated with these buttons. To close the displayed extension panel, click the [A] button again.

  • Page 29: Operations During Playback

    Operations during playback Operations during playback can be made using the control panel. Refer to page 25 for how to display the control panel. Fast reverse playback Fast forward playback Stop Previous record Pause Play/Frame by frame playback Next record Playback point slider [Stop] button: Click this button to stop playback.

  • Page 30: Other Available Operations When Displaying Live Images

    Other available operations when displaying live images When displaying live images, the following display functions are available. • Frame display • Sequential display • Favorite display • Map display These display function can be started by clicking the respective button of the system control buttons. Frame display Live images from the camera will be displayed in the frame play.
  • Page 31 Screenshot 2 Step 3 The frame display will start. To exit from the frame display, click the [×] button at the right top of the window. Notes: • When 5 cameras are selected, the frame display will start on a 9-screen as shown is the image of "Screenshot 2".

  • Page 32: Sequential Display

    Sequential display The displayed images from multiple cameras will be switched automatically. To start the sequential display, configure the settings relating to the sequential display in advance. Refer to page 52 for how to configure the settings relating to the sequential display. Screenshot 1 When clicking the [Sequential display] button, the pop- Step 1...

  • Page 33: Favorite Display

    Favorite Display It is possible to register a camera channel as a "favorite" and assign it to the desired area. Refer to page 51 for how to register a camera channel as a "favorite". Screenshot 1 Click the [My Favorite Display] button. Step 1 →...

  • Page 34: Map Display

    Map display It is possible to display the diagram of the camera location arrangement (map). Camera connection can be estab- lished on the map. Configure the settings relating to the map display in advance ( page 53). Screenshot 1 Click the [Map] button. Step 1 →...

  • Page 35: Recorder Operation

    Recorder operation The following operations of the recorder are available using this software. • Configuration of the settings of the recorder • Check of each log of the recorder • Check of the system information and disk information of the recorder •...

  • Page 36: Recording/Event Setup (Setup - Recording/Event Setup)

    Recording/Event Setup (Setup – Recording/Event Setup) Configure the basic settings relating recordings and the event action of the recorder. Screenshot 1 Select "Recording/Event Setup" under "Setup" from the Step 1 pop-up menu. The setup items on the "Recording/Event Setup" win- →...
  • Page 37 [NTP Setup] tab I Time Adjustment Select "On" or "Off" to determine whether or not to adjust time by synchronizing with the NTP server. Default: Off I NTP Server Address Enter the NTP server address when "On" is selected for "NTP Synchronization".
  • Page 38 [Mail Setup] tab Configure the settings to use together with the alarm mail and warning report mail functions of the recorder ( oper- ating instructions of the recorder). I POP Server Address When selecting "POP before SMTP" for "Authentication", enter the IP address of the POP serv- Entry of a POP server name is available only when selecting "Manual"...
  • Page 39 [Panasonic Alarm Protocol] tab Configure the settings to provide notifications of event/error information to the PC. I Port Number Enter a port number to be used to transmit a Panasonic alarm protocol to the PC. Default: 1818 I Destination Address Enter the address of the recipient.

  • Page 40: Check Of Each Log Of The Recorder (Log)

    Check of each log of the recorder (Log) It is possible to check the alarm log, error log, operation log, access log and network log of the recorder. The contents of each log are the same as the contents that can be checked on the SETUP MENU (Maintenance). Refer to the installation guide of the recorder for further information.

  • Page 41: Check Of The System Information And Disk Information Of The Recorder (Information)

    Check of the system information and disk information of the recorder (Information) It is possible to check the system information and the disk information of the recorder. Select "Information" from the pop-up menu ( page 35). → The "Information" window will be displayed. Check the desired information on this window.

  • Page 42: Determination Whether To Enable Or Disable The Alarm Output From The Audio In/Alarm Out Terminal On The Rear Of The Recorder (Alarm Output Control)

    Determination whether to enable or disable the alarm output from the AUDIO IN/ALARM OUT terminal on the rear of the recorder (Alarm Output Control) It is possible to determine whether to enable or disable the alarm output from the AUDIO IN/ALARM OUT terminal on the rear of the recorder.

  • Page 43: Download/Upload Of The Setup Data From/To The Recorder Setup Data Download/Upload (Maintenance - Setup Data Download/Upload)

    Download/upload of the setup data from/to the recorder Setup Data Download/Upload (Maintenance – Setup Data Download/Upload) Select "Setup Data Download/Upload" under "Maintenance" from the pop-up menu ( page 35). → The "Setup Data Download/Upload" window will be displayed. Download the setup data Upload the setup data Step 1 Step 1...

  • Page 44: Download/Upload Of The Language Data From/To The Recorder Language Data Download/Upload (Maintenance - Language Data Download/Upload)

    Download/upload of the language data from/to the recorder Language Data Download/Upload (Maintenance – Language Data Download/Upload) It is possible to download/upload the customized language data from/to the recorder. The default language of the custom language is English. Select "Language Data Download/Upload" under "Maintenance" from the pop-up menu ( page 35). →...

  • Page 45: Download/Upload Of The Mail Template (Maintenance - Mail Template Download/Upload)

    Download/upload of the mail template (Maintenance - Mail Template Download/ Upload) It is possible to download/upload the template of mail to be used for notification mail of event/error occurrence. Select "Mail Template Download/Upload" under "Maintenance" from the pop-up menu ( page 35). →...

  • Page 46: Upload Web Data To The Recorder

    Upload web data to the recorder To upload web data to be used when accessing the recorder using a web browser, do the following. Select "Web Data Upload" under "Maintenance" from the pop-up menu ( page 35). The following window will be displayed. Screenshot 1 Step 1 Click the [Choose File] button, and then select the web...

  • Page 47: Download Recorded Images From The Recorder

    Download recorded images from the recorder It is possible to search the desired recorded images to download by designating the camera channels, recording type, and the start time and the end time of recording. Screenshot 1 Click the [Data Download] button. ( page 9) Step 1 →...

  • Page 48: Remote Talk

    Screenshot 2 The result list will be displayed in the "Data Download" Step 3 window. Click the [Choose Directory] button, and then designate the directory in which recorded images are to be down- loaded. Step 4 Select the desired recorded images from the result list. To select all of the listed recorded images, click the [Select All] button.

  • Page 49: Configure The Settings Of The Monitoring Software (Monitor System Config)

    Configure the settings of the monitoring software (Monitor System Config) When clicking the [Monitor System Setup] button, the pop-up menu will be displayed. Recorder Setup (Monitor System Config – Recorder Setup) The following operations can be made on the "Recorder Setup" window. •...
  • Page 50 Setup items Important: • The same camera channel name cannot be applied I Tree view of the recorders and the cameras to two or more camera channels when they are con- operable using the monitoring system nected to the same recorder. The names of the recorders and the camera channels •...

  • Page 51: My Favorite Display Setup (Monitor System Config - My Favorite Display Setup)

    My Favorite Display Setup (Monitor System Config – My Favorite Display Setup) Assign the desired camera channel to the desired area as a "favorite". Up to 10 favorites (Favorite1 – Favorite10) can be registered. Screenshot 1 Select "My Favorite Display Setup" under "Monitor Step 1 System Config"...

  • Page 52: Sequential Display Setup (Monitor System Config - Sequential Display Setup)

    Sequential Display Setup (Monitor System Config – Sequential Display Setup) Configure the settings relating to the sequential display. Screenshot 1 Select "Sequential Display Setup" under "Monitor Step 1 System Config" from the pop-up menu ( page 49). The "Sequential Display Setup" window contains 2 tabs; →...

  • Page 53: Map Setup (Monitoring System Config - Map Setup)

    I Total Time Setup items Set the total time of the sequential display to 0 - 999 minutes. When "0" is entered, the sequential display will I Out Sequence Cameras not stop until manually stopped. The default is 30 minutes. I In Sequence Cameras To not use a specified camera for the sequential dis- I Dwell Time...
  • Page 54 Screenshot 2 The map will be created. Step 2 Select the created map displayed in the "Map" column, and then click the [Load] button to apply the background image. For example, a schematic image of inside a bank, a supermarket, etc. The background image should be a bitmap image (bmp) or a jpeg image (jpeg).

  • Page 55: Advanced Setup (Monitoring System Config - Advanced Setup)

    Advanced Setup (Monitoring System Config – Advanced Setup) Configure the advanced setup on the "Advanced Setup" window. Screenshot 1 Select "Advanced Setup" under "Monitor System Step 1 Config" from the pop-up menu ( page 49). Configure the following setup items. →...

  • Page 56: Monitor System Version

    The default language of the custom language is English. It is possible to customize the characters to be displayed by editing the "Cst.ini" file in the "RT4 Monitoring Software" folder. (The directory path is "C:\Program Files\Panasonic\RT4 Monitoring Software".) Notes: • Depending on the language setting of Windows, the customized characters may not be displayed correctly. Do not edit any files other than the "Cst.ini"...

  • Page 57: Playback Downloaded Recorded Images Using The Rt4Viewer

    It is possible to search and play the downloaded recorded images. Start the RT4Viewer Select "RT4Viewer.exe" from the "Start" menu ("Start" - "All Programs" - "Panasonic" - "RT4 Monitoring Software" - "RT4Viewer") or click the [RT4Viewer] button. → The RT4Viewer will start and the "RT4Viewer" window will be displayed.
  • Page 58 I Help The current version of the RT4Viewer will be displayed. Notes: • When using the viewer software copied on a DVD-R I Image display area or a CD-R, the "Mpeg" folder or the "Capture" folder Downloaded recorded images will be played in this will be created on the desktop by clicking the [Save] area.

  • Page 59: Playback Downloaded Recorded Images

    Playback downloaded recorded images Select "Open File(O)" under "File(F)" on the menu bar. → The file selection window will be displayed. Select the desired file to be played and click the [Play] button. Playback of the selected file will start in the image dis- play area.

  • Page 60: Search And Play

    Search and play Important: Only the images in the "Mpeg" folder in the directory selected in the "Choose Directory" section on the "Advanced Setup" window of the monitoring software can be searched. (When the monitoring software is started, the "Advanced Setup" window can be displayed by selecting "Advanced Setup"...

  • Page 61: Alteration Check

    Alteration check Check whether the downloaded recorded image selected in the playback list display area has been altered or not. Screenshot 1 Open the desired image to be checked. ( page 60) Step 1 Stop playback and select "Alteration Detection(A)" under "Tool(T)"...

  • Page 62: Convert The File Format

    Convert the file format It is possible to convert the file format (extension: *rt4) into Windows Media format. Create a file in Windows Media format Screenshot 1 Select "File Conversion" under "Tool". Step 1 → The "File Conversion" window will be displayed. Click the [File Conversion] tab.

  • Page 63: Operation Using The Web Browser

    Operation using the Web Browser Configure the Network Settings With the following network environment, it is not necessary to configure the network settings. It is possible to config- ure the settings or operate the recorder using the monitoring software after completing the connection. IP Address: 192.168.0.2 - 192.168.0.249, 192.168.0.251 - 192.168.0.254 Subnet Mask:...

  • Page 64: Display The Operation Window

    Display the operation window To display the operation window to operate the recorder from the web browser installed on the PC, proceed as fol- lows. Screenshot 1 Start just after the PC is started up. Step 1 After the browser starts, enter the IP address set to the recorder in the address box, and press the enter key.
  • Page 65 Notes: • The default serve port number of the recorder is "2000". • The entered password will be required to connect to the camera to monitor live images ( page 67). Screenshot 3 The operation window will be displayed. Step 3 Click the buttons or right-click on the image display area for operations.

  • Page 66: Operation Window

    Operation window Image display area Image display area Login Control Live images from the cameras and recorded images on Click to log in to the recorder. It is necessary to log in to the recorder will be displayed in this area. The area the recorder to play/download recorded images.

  • Page 67: Monitor Live Images

    Monitor Live Images It is possible to display live images on a 1-screen or a multi-screen in the image display area. To monitor live images from the cameras, select the desired camera connected to the recorder first. Screenshot 1 Start operation when the operation window is being dis- Step 1 played.
  • Page 68 Screenshot 3 The "Connect" window will be displayed. Step 3 Select the desired camera channels. Step 4 Click the [OK] button. → When the connection is established, images from the selected camera will be displayed in the selected area in the image display area. When 2 camera channels or more have been selected, images from the second and the following cameras will be dis- played in blank areas of the image display area in...

  • Page 69: Switch The Image Display Area Between A 1-Screen And A Multi-Screen

    Switch the image display area between a 1-screen and a multi-screen Display images on a 1-screen in the image display area Click the desired area selection button. → The selected area will be displayed on a 1-screen in the image display area. The image display area will be switched to a 1-screen by clicking one of the area selection buttons when a multi-screen is displayed in the image display area.

  • Page 70: Disconnect The Connection With Camera

    Moves a camera to the preset position registered in advance. Note: When "0" is entered for "Preset", the camera will move to the home position (only when controlling Panasonic’s camera). Refer to the operating instructions of the camera for how to configure the related settings.
  • Page 71 Screenshot 2 The pop-up menu will be displayed. Step 3 Select "Disconnect". → The connection with the selected camera will be dis- connected. Note: When "Disconnect on All Areas" is selected, all cam- eras from which the currently displayed images (live/playback) will be disconnected.

  • Page 72: Login To The Recorder

    Login to the recorder To perform playback or download of images recorded on the recorder, it is necessary to log in to the recorder as "Manager (Manager1 - Manager4)". Screenshot 1 Click the [Manager Login] button under "Login Control". Step 1 →...

  • Page 73: Play Recorded Images On The Recorder

    Play recorded images on the recorder Recorded images can be played from the search result window. It is possible to search recorded images to be played by designating multiple search filters (List Search) or by designating the start time and date of recording (Time &...
  • Page 74 Screenshot 3 Filtering Off: Searches without filtering The "List Search" window will be displayed. Manual: Searches for only images recorded by the manual recording Timer: Searches for only images recorded by the timer recording Alarm: Searches for only images recorded by the alarm recording (triggered by a terminal input, VMD and a command alarm recep- tion)

  • Page 75: Play Recorded Images From The Search Result Window Displayed After Searching By Designating The Start Time Of Recording (Time & Date Search Playback)

    Play recorded images from the search result window displayed after searching by designating the start time of recording (Time & Date Search Playback) Screenshot 1 Display the pop-up menu. ( page 73) Step 1 Select "T&D Search Playback". Screenshot 2 The "T&D Search Playback"...

  • Page 76: Operations During Playback

    Operations during playback Operations during playback can be made using the control panel. To display the playback control panel, select the desired camera channel by clicking on the area in which the desired recorded images are being played, and then double-click on the selected area. Previous record Fast reverse playback Play...

  • Page 77: Stop Playback

    Stop playback When playback is stopped, the connection with the recorder will also be disconnected. Screenshot 1 Start operation when the operation window is being dis- Step 1 played. Right-click on the area where recorded images are being played. Screenshot 2 The pop-up menu will be displayed.

  • Page 78: Download Recorded Images From The Recorder

    Download recorded images from the recorder It is possible to search the desired recorded images to download by designating the camera channels, recording type, and the start time and the end time of recording. Screenshot 1 Start operation when the operation window is being dis- Step 1 played.
  • Page 79 Screenshot 3 Filtering: Select the recording type. The "Data Download" window will be displayed. • Off: Searches without filtering • Manual: Searches for only images recorded by the manual recording • Timer: Searches for only images recorded by the timer recording •...

  • Page 80: Language

    Step 7 Important: • The file name of the recorded images to be down- Click the [Download] button. → Download will start. When the [Download] button is loaded cannot be edited. • It is impossible to download recorded images which clicked after checking the "Viewer"...

  • Page 81: Notification By E-Mail

    Notification by E-Mail Alarm Mail Notification Contents of the alarm mail: Alarm Occurred Alarm Date: xx-xxx-xxxx xx:xx:xx xx:xx (Example: 2007-07-01 10:00) Alarm Scene: Displays an IP address and an alarm number (Example: 192.168.000.250 (No.1)). Cause: Displays descriptions of the alarm (Example: Terminal). Contents of the error mail: Status Report Date: xx-xxx-xxxx xx:xx:xx xx:xx (Example: 2007-07-01 10:00)

  • Page 82: Troubleshooting

    Troubleshooting Before asking for repairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution or a problem is not described below, and when having a problem with installations. Reference Symptom Cause/solution...
  • Page 83 Reference Symptom Cause/solution pages • Is the LAN cable firmly connected to the network port? – Confirm that the cord is firmly connected. • Is the connection indicator of the 10BASE-T/- 100BASE-TX port lit? When it is not lit, connection to a LAN is not estab- Refer to the lished or a network is not working correctly.
  • Page 84 Reference Symptom Cause/solution pages • Depending on the network traffic, audio may be inter- – rupted or repeated. • If the PC in use that does not meet the system Audio is interrupted or requirements, audio may be interrupted. repeated. The video output is ahead of •...
  • Page 85 Reference Symptom Cause/solution pages • Live images may be displayed with distortion depend- ing on network traffic conditions when UDP or – Multicast is selected for transmission. Live images are displayed with distortion. • Live images may be displayed with distortion when –...

  • Page 86: When Using A Pc On Which Windows Xp Service Pack2 (Sp2) Is Installed

    The "Security Warning" window will be displayed. bar. Click the [Install] button on the displayed "Security "This site might require the Warning" window. – following Active X control: 'wvasetup.exe' from 'Panasonic Corporation Click here to install..."...
  • Page 87 Reference Symptom Solutions pages • Click "Internet Options" on the Tools menu of Internet Explorer, and then click the [Security] tab. Then, click the [Custom Level…] button to open the "Security An unnecessary status bar Setting" window. Under "Miscellaneous", select or scroll bar is displayed on –...
  • Page 88 Unit of Panasonic Corporation of North America http://panasonic.net www.panasonic.com/business/ Importer's name and address to follow EU rules: For customer support, call 1.800.528.6747 Three Panasonic Way, Secaucus, New Jersey 07094 U.S.A. Panasonic Testing Centre Panasonic Marketing Europe GmbH Panasonic Canada Inc. Winsbergring 15, 22525 Hamburg F.R.Germany...

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