Samsung OfficeServ DS-5021D User Manual
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Samsung OfficeServ DS-5021D User Manual

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Summary of Contents for Samsung OfficeServ DS-5021D

  • Page 4: Conventions

    CAUTION NOTE Indicates additional information for reference. Symbols Caution Indication of a general caution Restriction Indication of a prohibited action for the phone Instruction Indication for commanding a specifically required action © SAMSUNG Electronics Co., Ltd.

  • Page 5: Warning

    It may cause a fire or electric shocks. Do not use flammable solvent or materials near the phone. Do not store them near the phone. It may cause a fire or electric shocks. © SAMSUNG Electronics Co., Ltd.

  • Page 6: Caution

    Do not separate, repair or remodel the phone arbitrarily. If a repair is needed, please contact your Authorised Samsung Reseller. If the phone makes excessive noise, emits an odour, or smoke, immediately unplug the phone and call your Authorised Samsung Reseller. © SAMSUNG Electronics Co., Ltd.

  • Page 7: Table Of Contents

    Types of Signal Tone ........................39 Telephone Status Indicator ......................40 Button LED ............................ 40 BASIC FEATURES Before Making / Answering a Call....................42 Intercom Calls..........................43 Outside Calls ..........................49 Intercom / Outside Calls ........................ 58 © SAMSUNG Electronics Co., Ltd.
  • Page 8 Reviewing and Calling Recently Received Numbers ..............125 Reviewing and Calling Speed Dial Numbers................126 Reviewing and Calling Numbers by Name................... 127 Setting Forward Type and Number ....................129 Setting Alarm Reminders ......................131 ANNEX Troubleshooting ........................... 134 Product Specifications........................136 © SAMSUNG Electronics Co., Ltd.

  • Page 10: Main Features

    You can use the Hold feature when you need something or another call arrives. Use this button to temporarily hold the current call until you are ready to resume the call. You can even pickup a held call at another station. © SAMSUNG Electronics Co., Ltd.
  • Page 11 Call ID When there is an incoming call, the caller ID or name will be displayed on the LCD screen. You can see who is calling before answering the call and respond accordingly. © SAMSUNG Electronics Co., Ltd.

  • Page 12: Checking Parts In The Package

    Checking Parts in the Package Please contact your Authorised Samsung Reseller if any item above is missing or damaged. © SAMSUNG Electronics Co., Ltd.

  • Page 13: Front View Of The Ds-5021D / 5014D

    Front View of the DS-5021D / 5014D © SAMSUNG Electronics Co., Ltd.
  • Page 14 The volume button is used to control the volume of the phone handset, speakerphone, ringer, background music and voice announcements. Redial Button Pressing this button dials the last phone number that you just called or allows you to view up to 10 previously dialled calls. © SAMSUNG Electronics Co., Ltd.
  • Page 15 The dial buttons are used to input digits, and is made up of 10 digits [0]-[9] and [*], [#] buttons. Also, if a dial button is pressed for a longer duration, the corresponding personal speed dial number can be dialled. Speaker You can hear call status tones and announcements over the phone’s speaker. © SAMSUNG Electronics Co., Ltd.

  • Page 16: Bottom View Of The Ds-5021D / 5014D

    Bottom View of the DS-5021D / 5014D © SAMSUNG Electronics Co., Ltd.
  • Page 17 When used as a wall-mounting phone, assemble the phone stand into these grooves. Handset Connection Port Plug the handset cord into this port marked with the symbol. Phone Line Connection Port Connect the phone line cord. © SAMSUNG Electronics Co., Ltd.
  • Page 18 If the KDB module is installed, the phone function can be enhanced, and depending on the module types, the number of local ports can be increased. The shape of KDB module is shown below. © SAMSUNG Electronics Co., Ltd.
  • Page 19 The AOM is a button expansion box that is composed of programmable buttons only. The DS-5021D/5014D phone can connect AOM of 64 buttons. If the AOM module is installed, that means more programmable buttons are added. Then more functions can be registered for convenient use. © SAMSUNG Electronics Co., Ltd.

  • Page 20: Connecting Lines To The Phone

    Connecting Lines to the Phone Connect the handset cord to the port marked with the handset symbol. Connect the line cord to the phone line connection port. © SAMSUNG Electronics Co., Ltd.
  • Page 21 When used as the wall mounting Phone Assemble the stand into the left/right slots that are located in the lower section of the base. Place the two holes for wall mounting on screws that are installed on the wall. © SAMSUNG Electronics Co., Ltd.
  • Page 22 When used as a wall mounted phone, the location of the handset hook should be changed so that the handset can be secured. Take out the handset hook, flip it over and then insert the hook back into the hook holder as shown. © SAMSUNG Electronics Co., Ltd.
  • Page 23 Two connectors are covered with the plastic cover, which shall be removed in order to install the KDB module. After removing the cover, plug in the KDB module and secure with the two screws provided. © SAMSUNG Electronics Co., Ltd.
  • Page 24 Connect AOM to the phone by using the AOM connector. Place the AOM connector over two screw holes in the right side of AOM and the other two screw holes at the side of DS-5021D/5014D line cord port. Then tighten those screws. © SAMSUNG Electronics Co., Ltd.

  • Page 26: About Stations And Trunk Lines

    A trunk line is directly connected to your phone company’s telephone network. It allows you to make telephone calls to parties outside your office(for example, your home) or to receive incoming calls from external parties. © SAMSUNG Electronics Co., Ltd.

  • Page 27: Selecting System Functions

    First, select one of the main menus ; [CALL], [OTHER], or [ANS]. To select the [CALL] menu, press the left Soft button, to select the [OTHER] menu, press the middle Soft button, and finally to select the [ANS] menu, press the right Soft button. © SAMSUNG Electronics Co., Ltd.
  • Page 28 Page external zone 4 Station number 55 9 Page all external zones Cancel DND 55+* Page all zones Set DND Answer transfer page Set Message No Ring Clear alarm sensor 42+xxx Cancel message Clear DISA Alarm © SAMSUNG Electronics Co., Ltd.
  • Page 29 If the table above does not have the desired function code or the function code does not match with the desired function, the system’s numbering plan may have been changed ; please consult with your System Administrator. © SAMSUNG Electronics Co., Ltd.
  • Page 30 PARK Park Orbits PMSG Programmed Message 01-20 PAGE Paging 0-9, * Station Group Selection 5XX(X) Speed Dial Personal 00-49, or System 500-999 Directory Name Dialling PERS(1), SYS(2) or STN(3) Voice Mail Transfer Voice Mail Group(5XX) © SAMSUNG Electronics Co., Ltd.
  • Page 31 When the cursor comes to the input area on the LCD panel, dial the required extender. Save the extender by pressing the right or left Soft button. Press the [Transfer] button to finish programming. © SAMSUNG Electronics Co., Ltd.

  • Page 32: Entering Characters

    The ‘A’ button of the DS-5021D/5014D phone is located on the first button of the bottom row of the programmable buttons below the LCD screen. DS-5021D An example for the DS-5021D is shown. DS-5014D An example for the DS-5014D is shown. © SAMSUNG Electronics Co., Ltd.
  • Page 33 ▶ & ▶ ▶ ▶ ▶ ▶ ▶ ▶ ▶ ▶ < ▶ > ▶ ▶ ” ’ ▶ ▶ ▶ ▶ ▶ ▶ ▶ ▶ ▶ ▶ ▶ ▶ ▶ ▶ → ▶ © SAMSUNG Electronics Co., Ltd.

  • Page 34: Configuring My Phone

    If the passcode is entered correctly, a beep will be heard twice. If four beeps are heard, it means that the new passcode entry was unsuccessful. Please re-enter the new passcode. Save the new passcode by pressing the [Transfer] button. © SAMSUNG Electronics Co., Ltd.
  • Page 35 If your phones is programmed for the Voice Announce answering function, and Call Forwarding No Answer is set, you must press the [Speaker] button or [Send] button to answer before the no an answer timer expires. Otherwise, the call will be forwarded. © SAMSUNG Electronics Co., Ltd.
  • Page 36 Press the [Transfer] button. Press [1] [0]. ► ► To use the handset, press [0] [0], and to use ► ► the headset, press [0] [1]. ► ► Save the selected entry by pressing the [Transfer] button. © SAMSUNG Electronics Co., Ltd.
  • Page 37 Press [1] [0]. ► ► To use the key confirmation tone, press [0] [1], ► ► and to disable that the tone, press [0] [0]. ► ► Save the selected entry by pressing the [Transfer] button. © SAMSUNG Electronics Co., Ltd.
  • Page 38 Press the [Transfer] button. Press [1] [0]. ► ► To enable hot keypad, press [0] [1], and to ► ► disable, press [0] [0]. ► ► Save the selected entry by pressing the [Transfer] button. © SAMSUNG Electronics Co., Ltd.

  • Page 39: Volume Adjustment

    The [ Volume ] button is used for adjusting the volume of the handset, speaker, and ringer. Adjusting Handset Volume During a call using the handset, press the [Volume ] button to increase the handset volume. Press the [ Volume] button to decrease the handset volume. © SAMSUNG Electronics Co., Ltd.
  • Page 40 Press the [ Volume] button to decrease the speaker volume. Adjusting Ring Volume To increase the ring volume, press the [Volume ] button while the phone is ringing. To decrease the ring volume, press the [ Volume] button while the phone is ringing. © SAMSUNG Electronics Co., Ltd.

  • Page 41: Types Of Signal Tone

    Indicates the station you dialled is busy. Transfer tone Indicates your call is being held and you can dial another station. Confirmation Very short beeps that tone indicate you have correctly set or cancelled a system feature. © SAMSUNG Electronics Co., Ltd.

  • Page 42: Telephone Status Indicator

    When ‘Forward All Calls’ is set or a Follow me has been set. Flashing red When the phone is locked for any outgoing Trunk call. Steady red When the entire phone is locked. Steady red When the phone is used as a speakerphone. © SAMSUNG Electronics Co., Ltd.

  • Page 44: Before Making / Answering A Call

    Call Answering Methods Using a handset This function allows you to lift the handset and answer a call. Using a speakerphone This function allows you to answer a call through the speakerphone without lifting the handset. © SAMSUNG Electronics Co., Ltd.

  • Page 45: Intercom Calls

    Press the [Transfer] button. Press [1] [4]. ► ► Enter the name. Refer to the ‘Things You Should Know’ in this guide for entering characters. Save the name by pressing the [Transfer] button. © SAMSUNG Electronics Co., Ltd.
  • Page 46 Replace the handset or press the [End] button to finish the call. NOTE If you have a [DSS] button assigned to an extension number or station group, press this button instead of dialling the corresponding station number. © SAMSUNG Electronics Co., Ltd.
  • Page 47 When another station calls you, a short signal tone will be heard followed by the caller’s announcement. To answer the call, pick up the handset or press the [Send] button. To end the call, replace the handset or press either the [End] or [Speaker] button. © SAMSUNG Electronics Co., Ltd.
  • Page 48 The microphone and speaker are turned on and you can communicate hands-free. For a private conversation, lift the handset. To end the call, replace the handset or press either the [End] or [Speaker] button. © SAMSUNG Electronics Co., Ltd.
  • Page 49 [Speaker] or [End] button. NOTE If you do not answer the Callback within 30 seconds, the callback will be cancelled. If a callback is set up, the [CBK] button’s LED, if programmed, will light. © SAMSUNG Electronics Co., Ltd.
  • Page 50 The called station must release its first call or place it on hold before answering your camp-on. Calling Your System Operator Press [9] to call your system operator or operator group. If you want to call a specific operator, dial that person’s extension number. © SAMSUNG Electronics Co., Ltd.

  • Page 51: Outside Calls

    Finish your call by replacing the handset or pressing the [End] button. NOTE If the hot keypad feature is used, you can make an external call without picking up a handset by dialling the trunk access code. © SAMSUNG Electronics Co., Ltd.
  • Page 52 Dial the telephone number. Finish the call, by pressing the [Speaker] button. NOTE If the LCR(Least Cost Routing) feature is enabled on the OfficeServ system, press the [LCR] button or dial the LCR access code. © SAMSUNG Electronics Co., Ltd.
  • Page 53 Or, press the [Send] button to automatically answer on the speakerphone. NOTE If a call is flashing at your phone but not ringing, you must press the flashing button to answer. © SAMSUNG Electronics Co., Ltd.
  • Page 54 If you receive a busy tone when trying to access a trunk line, press the [CBK] button or press [4] [4]. ► Or, press the Soft button corresponding to [CBK] on the LCD screen. When confirmation tone is heard, put down the handset. © SAMSUNG Electronics Co., Ltd.
  • Page 55 To cancel a callback, follow the procedure below. Press the [CBK] button or press [4] [4]. ► You will hear confirmation tone. Press the [Hold] button. This will cancel the oldest callback that you have set. © SAMSUNG Electronics Co., Ltd.
  • Page 56 - If the hot keypad feature is turned off, you have to lift up the handset first or press the [Speaker] button before you begin using the redial feature. - Redial does not apply to intercom calls. © SAMSUNG Electronics Co., Ltd.
  • Page 57 The same external trunk line will be selected for you. NOTE - The saved telephone number will be saved in memory until you save another number. - Saved Number Redial does not apply to intercom calls. © SAMSUNG Electronics Co., Ltd.
  • Page 58 [Speaker] or [Send] button before you begin speaking. You must answer within 10 seconds. NOTE - If you make another call, auto-redial is cancelled. - To cancel a retry, lift and replace the handset. © SAMSUNG Electronics Co., Ltd.
  • Page 59 To have the call ’parked’ picked up by another station, notify the station user of the parking orbit number. To pick up the parked call, press the [PARK] button followed by the required orbit number or press the flashing [PARK] button. © SAMSUNG Electronics Co., Ltd.

  • Page 60: Intercom / Outside Calls

    Resume your conversation with the other party. NOTE While you are on a call, pressing a trunk line button or flashing Call button will automatically put your first call on hold and connect you to the new call. Refer below. © SAMSUNG Electronics Co., Ltd.
  • Page 61 Intercom calls will be placed on hold by pressing the [Hold] or [Transfer] button. If you press another trunk line button or flashing Call button while you are on an intercom call, the intercom will be disconnected. © SAMSUNG Electronics Co., Ltd.
  • Page 62 To retrieve the call on hold, press the flashing green line button or press the [Hold] button. NOTE Intercom calls will always be placed on exclusive hold. © SAMSUNG Electronics Co., Ltd.
  • Page 63 Consult with the internal party. Press the [Transfer] button to return to the outside party or to hang up to transfer the call. NOTE Repeatedly pressing the [Transfer] button will toggle between the outside party and internal extension. © SAMSUNG Electronics Co., Ltd.
  • Page 64 When a line is on hold and it does not appear on your phone, press [1] [2] plus the line number or ► the extension number of the station that placed the call on hold. © SAMSUNG Electronics Co., Ltd.
  • Page 65 If a call rings on another station and you know the station number, you can answer the call on your phone. A call is ringing on another station. Pick up the handset and listen for the dial tone. Press [6] [5]. ► Dial the station number that is ringing. © SAMSUNG Electronics Co., Ltd.
  • Page 66 - A group number(extender) can be assigned to the [GROUP PICKUP] button. - Station Call Pickup and Group Call Pickup may not enable you to answer the recalls at stations depending on the OfficeServ system programming. Refer to your Samsung Authorised Reseller for further details.
  • Page 67 To directly move to one of the directories, an extender can be added to [DIR] button. [1] for the Personal Speed Dial list, [2] for the System Speed Dial list and [3] for the Station list. © SAMSUNG Electronics Co., Ltd.
  • Page 68 Reconnection with the Outside Party If the transfer is refused and the called station hangs up, you will be reconnected to the outside line. Or, you can press the [Transfer] button to return to the outside party. © SAMSUNG Electronics Co., Ltd.
  • Page 69 So, when this station becomes free, it can be connected to the transferred call. Simply hang up when you hear a busy signal. Then, the called party will be alerted by a call waiting tone. © SAMSUNG Electronics Co., Ltd.
  • Page 70 LED. Or, finish the first call and hang up ; the waiting call will ring your phone. Lift the handset or press the [Send] button to answer. © SAMSUNG Electronics Co., Ltd.
  • Page 71 To convert from the pulse dialling(mechanical method) to the tone dialing (Electronic method). E Button Used to hide the numbers from showing up on the LCD screen. F Button Used to input a speed dial name. Hold Button To clear a speed dial number. © SAMSUNG Electronics Co., Ltd.
  • Page 72 [F] to return to the speed dial entry menu again. Press the [Transfer] button to save the number. Or press the right Soft button and repeat steps 2 to 5. © SAMSUNG Electronics Co., Ltd.
  • Page 73 Alternatively, to dial one of your first 10 personal speed dial numbers. Without lifting the handset, press a dial button 0-9 for approximately 2 Seconds. The telephone number programmed in the corresponding personal speed dial location(00-09) will be dialled automatically. © SAMSUNG Electronics Co., Ltd.
  • Page 74 Enter a name. Refer to the ‘Things You Should Know’ in this manual for how to enter a letter. Press the [Transfer] button to save the speed dial name or the right Soft button to .enter further names by repeating steps 3 to 5. © SAMSUNG Electronics Co., Ltd.
  • Page 75 Press the [Transfer] button to save the selected number. If the one touch speed dial button is pressed, a call is made to this saved speed dial number automatically. © SAMSUNG Electronics Co., Ltd.
  • Page 76 Press the [Conference] button and you will hear conference Tone. Make another call to add additional parties or press the [Conference] button to join all parties into the conference. Then, Repeat the last step, until all other parties required are connected. © SAMSUNG Electronics Co., Ltd.
  • Page 77 [Conference] button again. Programming Conference Groups. Press the [Transfer] button. Press [1] [8]. ► ► Select the required Conference Group number by using the [ Volume ] button and press the right Soft button. © SAMSUNG Electronics Co., Ltd.
  • Page 78 To make a group conference call press the [GCONF] button followed by the group number and the conference will be setup automatically. If an extender has been added to the [GCONF] button(1~5) just press the [GCONF] programmable button. © SAMSUNG Electronics Co., Ltd.

  • Page 80: Do Not Disturb

    - When the phone is set in the Do Not Disturb mode, the phone status indicator(LED above the LCD) flashes indicating that the Do Not Disturb mode is set. - If a Forward DND destination has been set, all incoming calls will be forwarded to that destination when DND is enabled. © SAMSUNG Electronics Co., Ltd.
  • Page 81 [DND] button and set the station to Do Not Disturb. When you complete the call, the Do Not Disturb mode is automatically cancelled and new calls will be received. A [DND] button is needed to use this feature. © SAMSUNG Electronics Co., Ltd.

  • Page 82: Call Forwarding

    [5], or by using the [ Volume ] button. Press the right Soft button to move the cursor. Dial the station, station group, or external number remembering to insert the trunk access code prior to the external number. © SAMSUNG Electronics Co., Ltd.
  • Page 83 In this case, a red LED is lit on the button indicating which call forward option is enabled. In order to cancel all forward call options, lift the handset and press [6] [0]. ► ► © SAMSUNG Electronics Co., Ltd.
  • Page 84 - If you set your phone to Forward All Calls, and you do not have a [FORWARD ALL] button the [Transfer] button will light. This indicates that your phone is set to Forward All Calls. © SAMSUNG Electronics Co., Ltd.
  • Page 85 Press [6] [2]. ► ► Dial the station number, group number, or external number. Remember to insert the trunk access code prior to entering the external number. Hang up after the confirmation tone is received. © SAMSUNG Electronics Co., Ltd.
  • Page 86 Press [6] [3]. ► ► Dial the station number, group number, or external number. Remember to insert the trunk access code prior to entering the external number. Hang up after the confirmation tone is received. © SAMSUNG Electronics Co., Ltd.
  • Page 87 Remember to insert the trunk access code prior to entering the external number. Hang up after the confirmation tone is received. When you enable DND on your phone, all calls will be forwarded to the destination set above. © SAMSUNG Electronics Co., Ltd.
  • Page 88 To forward all calls to your phone to the station you are currently using: Press [6] [6] at the station you are using. ► ► ‘enter the station to follow from’ is displayed. Dial the station number of your phone. Hang up after the confirmation tone is received. © SAMSUNG Electronics Co., Ltd.
  • Page 89 To forward calls from a specific station to your phone (Remote Forwarding): Press [6] [6]. ► ► ‘enter the station to follow from’ is displayed. Dial the station number. Hang up after the confirmation tone is received. © SAMSUNG Electronics Co., Ltd.

  • Page 90: Paging And Messaging

    [PAGE] from the LCD screen by using the Scroll button and Soft buttons. Select a zone number from [0], [1], [2], [3], and [4]. Start your announcement after receiving confirmation tone. Hang up after paging. © SAMSUNG Electronics Co., Ltd.
  • Page 91 LCD screen by using the Scroll button and Soft buttons. Select a zone number from [5], [6], [7], and [8], or page all external zones by dialling [9]. Start your announcement after receiving confirmation tone. Hang up after paging. © SAMSUNG Electronics Co., Ltd.
  • Page 92 [5], or select ► [PAGE] from the LCD screen by using the Scroll button and Soft buttons. Press the [*] or [ALL PAGE] button. Start your announcement after receiving confirmation tone. Hang up after paging. © SAMSUNG Electronics Co., Ltd.
  • Page 93 ► Press the [WAIT] or [Transfer] button. Hold the handset until the other party enters the page answer code([5] [6]). ► The call is automatically connected when the other party enters the page answer code. © SAMSUNG Electronics Co., Ltd.
  • Page 94 You can also select [PAGE] from the LCD screen using the Soft button. Dial the appropriate page zone number to notify that the call is parked and to inform the required party of your station number or the calling trunk number. Hang up. © SAMSUNG Electronics Co., Ltd.
  • Page 95 If the parked call is not retrieved within the pre-programmed time, the parked call will recall to your phone, an amber light will blink slowly on the Call or trunk button LED. You cannot park and page intercom calls. © SAMSUNG Electronics Co., Ltd.
  • Page 96 With this option, you can listen to the latter part of a page announcement after finishing a call. Press the [Transfer] button or [1] [0]. ► ► Press [0] [1] to enable this option, ► ► and [0] [0] to disable it. ► ► Press the [Transfer] button to save the setting. © SAMSUNG Electronics Co., Ltd.
  • Page 97 The [Message] button of the receiving station will flash. phones without the [Message] button will receive special dial tone as a message indicator. The status indicator will also flash red. NOTE You can leave up to 5 messages on a station. © SAMSUNG Electronics Co., Ltd.
  • Page 98 [2] and enter the station number where you ► left your message. To cancel all numbers left at your station, press [4] ► and enter your station number. The LED on your [Message] button and the status indicator will go out. © SAMSUNG Electronics Co., Ltd.
  • Page 99 - You can view the numbers left and return messages in any order through the LCD screen. - If a message was left at your phone by a station in Auto Answer mode, you must cancel the message manually, after returning the message. © SAMSUNG Electronics Co., Ltd.
  • Page 100 Press the [ Volume ] button to scroll through the messages. Use the Soft buttons to return or cancel the message or to move to the next message. Press the [Speaker] or [End] button after responding to the message left. © SAMSUNG Electronics Co., Ltd.
  • Page 101 15 system wide messages are available(01-15) and 5 personal messages(16-20) Press [4] [8] and select the desired message code ► from the programmed message list. Press [4] [8] then [0] [0] to cancel the message. ► ► © SAMSUNG Electronics Co., Ltd.
  • Page 102 - Press any programmed message button. A red light comes on the button’s LED indicates that the message has been set. Press the button again to clear the message. - Press another programmed message button to clear the previous message and set the new message. © SAMSUNG Electronics Co., Ltd.

  • Page 103: Alarm Features

    Enter the time as HHMM(hours and minutes) based on a 24 hour clock. Select the type of alarm between [0](Not Set), [1](Today) or [2](Daily). Press the [Transfer] button to save settings. Repeat the above steps to set other alarms as needed. © SAMSUNG Electronics Co., Ltd.
  • Page 104 [2]. ► ► Dial the alarm number [1], [2] or [3]. Press the [Hold] button. NOTE You can view the alarm message on the LCD screen. Refer to the next paragraph ‘Alarm Message’ for details. © SAMSUNG Electronics Co., Ltd.
  • Page 105 Refer to ‘Things You Should Know’ of this guide for procedures on entering characters. Press the [Transfer] button and save the alarm time and message. Repeat the above steps to set other alarms and messages when needed. © SAMSUNG Electronics Co., Ltd.
  • Page 106 Dial the alarm number [1], [2] or [3]. Press the right Soft button twice. Press the [Hold] button to cancel. NOTE You can view the alarm message on the LCD screen. Refer to the above section ‘Alarm Message’ for details. © SAMSUNG Electronics Co., Ltd.

  • Page 107: Use With The Door Phone

    Lift the handset or press the [Send] button to connect to the Door phone. If an electric door lock is installed, you can open the door by dialling [1] [3]. ► © SAMSUNG Electronics Co., Ltd.
  • Page 108 Dial the station number of the Door phone. You can listen or have a conversation when you are connected to the Door phone. If an electric door lock is installed, you can open the door by dialling [1] [3]. ► © SAMSUNG Electronics Co., Ltd.

  • Page 109: Executive / Secretary Hot Line

    [BOSS] from the LCD screen using the Soft buttons. Wait until the [BOSS] station answers to announce the call. Then, hang up. You can blind transfer the call by pressing the [BOSS] button and hanging up. © SAMSUNG Electronics Co., Ltd.

  • Page 110: Group Listening

    Repeat the above steps when needed. NOTE Depending on the speaker volume and acoustics of your office, it may be advisable to turn the group listening option off before hanging up. This will prevent a momentary howling. © SAMSUNG Electronics Co., Ltd.

  • Page 111: Account Code

    Soft button. This does not affect your conversation with another party. NOTE If you make a mistake entering an account code, press the [ACCT] button twice and enter the code again. Only the last account code entered will be printed. © SAMSUNG Electronics Co., Ltd.

  • Page 112: Locking Your Phone

    Dial your 4-digit station passcode. Press [2] to lock all calls to and from your phone, [0] to unlock, and [1] to lock the phone from making outside calls only. Press the [Transfer] button to save the settings. © SAMSUNG Electronics Co., Ltd.

  • Page 113: Off-Hook Voice Announcement

    Scroll button and Soft button. Start announcement after hearing confirmation tone. Finish the call by replacing the handset, or pressing the [Speaker] or [End] button. NOTE When voice announcing to a nearby station, use the handset to avoid echoes. © SAMSUNG Electronics Co., Ltd.
  • Page 114 You can set an OHVA [REJECT] button on your phone. When receiving an OHVA, press the [REJECT] button to disconnect the OHVA call and return to the original caller. If there is no [REJECT] button, select [REJECT] from the LCD screen using the Soft button. © SAMSUNG Electronics Co., Ltd.

  • Page 115: In Group / Out Of Group

    - If you are in multiple groups, you can decide which group you will receive calls from by pressing the [IN/OUT] button followed by the group number. © SAMSUNG Electronics Co., Ltd.

  • Page 116: Mute

    Press the [MUTE] button or select [MUTE] from the LCD screen using the Soft button. The LED of the [MUTE] button flashes. Press the [MUTE] button again to cancel. The red light on the LED of the button goes off. © SAMSUNG Electronics Co., Ltd.

  • Page 117: Background Music

    To listen to the music, press the [Hold] button while on-hook. Press the [Hold] button again to cancel. Use the [ Volume ] button to adjust the music Volume. This does not affect the speaker volume setting. © SAMSUNG Electronics Co., Ltd.

  • Page 118: Timer

    While on-hook, press the [Transfer] button. Press [1] [0]. ► ► Press [0] [1] to activate the Auto timer ► ► or [0] [0] to deactivate. ► ► Press the [Transfer] button to save the settings. © SAMSUNG Electronics Co., Ltd.
  • Page 119 Soft button when the phone is in idle mode. Press the [TIMER] button again to stop the timer. Note the elapsed time on the LCD screen. Lift and replace the handset and the time and date display on the LCD will resume. © SAMSUNG Electronics Co., Ltd.
  • Page 120 Press the [Transfer] button. Press [1] [0]. ► ► Press [0] [1] to enable the ring preference feature. ► ► To disable, press [0] [0]. ► ► Press the [Transfer] button to save the settings. © SAMSUNG Electronics Co., Ltd.

  • Page 122: Navigation Buttons

    Calls will be maintained even if the [Menu] button is pressed while you are talking. If you press the [End] button or the other buttons except the Navigation buttons in menu mode, you will automatically exit from the menu mode and return to the idle screen. © SAMSUNG Electronics Co., Ltd.
  • Page 123 This button may also be used for the [NND(Name Number Display)] button when receiving calls. - The [NND] button displays ‘caller number’, ‘caller name’, and ‘received time’ when you press the button, if the caller information is available. © SAMSUNG Electronics Co., Ltd.
  • Page 124 Used for moving to the next menu. < ] button is used In cases where the phone number is long, this button is used for displaying the front part of the number which is not displayed on the LCD screen. © SAMSUNG Electronics Co., Ltd.

  • Page 125: Main Menus

    - When buttons other than the navigation buttons are pressed, the menu mode will end. NOTE When your station is called while in menu mode, your phone will appear as busy to the calling party. © SAMSUNG Electronics Co., Ltd.

  • Page 126: Reviewing And Calling Recently Called Numbers

    Use the [<]/[>] direction buttons to view long numbers that do not fully appear on the screen. Move to the number you intend to dial and press the [Send] button to make the call. © SAMSUNG Electronics Co., Ltd.

  • Page 127: Reviewing And Calling Recently Received Numbers

    ] direction buttons or the [ Volume ] button. Use the [<]/[>]direction button to view long numbers that do not fully appear on the screen. Move to the number you intend to dial and press the [Send] button to make the call. © SAMSUNG Electronics Co., Ltd.

  • Page 128: Reviewing And Calling Speed Dial Numbers

    [ Volume ] buttons. Use the direction button to view long numbers that do not fully appear on the screen. Move to the number you intend to dial and press the [Send] button to make the call. © SAMSUNG Electronics Co., Ltd.

  • Page 129: Reviewing And Calling Numbers By Name

    The numbers with names starting with the entered letter are displayed. If there is no number with a name starting with the letter entered, ‘It is not found’ will be displayed and you may enter a new letter. © SAMSUNG Electronics Co., Ltd.
  • Page 130 - Refer to the ‘Things You Should Know’ of this guide for how to enter characters. Use the ∧ ∨ ] direction buttons to move the cursor in the input screen. Press the [Cancel] button to erase the entered letter. - Press the [Cancel] button to return to the previous menu. © SAMSUNG Electronics Co., Ltd.

  • Page 131: Setting Forward Type And Number

    Press the [Enter] button to save the number entered and to move to the upper menu. If a destination number already exists you do not need to erase it. Just enter the new destination number. © SAMSUNG Electronics Co., Ltd.
  • Page 132 ] direction button, the [ Volume ] button and press the [Enter] button, or by pressing the dial button corresponding to the forward type. [0. FORWARD CANCEL] cancels your previous setting. Press [End] to return to the idle screen. © SAMSUNG Electronics Co., Ltd.

  • Page 133: Setting Alarm Reminders

    ∧ ∨ To select [1. ALARM TYPE] use the [ ] direction buttons or the [ Volume ] button and press the [Enter] button, or press [1]. © SAMSUNG Electronics Co., Ltd.
  • Page 134 Use the dial buttons to enter the alarm time in 24 hour mode. Use the [Cancel] button to erase all entered numbers. Press the [Enter] button to save the entered time and move to the previous menu. © SAMSUNG Electronics Co., Ltd.

  • Page 136: Troubleshooting

    Troubleshooting The troubleshooting for your phone is described below. Check the troubleshooting steps before contacting your Authorised Samsung Reseller. Dial tone is not heard when you lift the handset or press the [Speaker] button. Check if the handset and phone line are correctly connected to each port of the phone.
  • Page 137 - If the caller ID received from the Telephone Company is corrupt, the caller ID will not be displayed. - If the Telephone Company does not send a caller ID, the caller ID will not be displayed. © SAMSUNG Electronics Co., Ltd.

  • Page 138: Product Specifications

    - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or experienced radio TV technician for help. © SAMSUNG Electronics Co., Ltd.

This manual is also suitable for:

Officeserv ds-5014d

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