Intercom / Outside Calls - Samsung OfficeServ DS-5021D User Manual

Intercom / Outside Calls

Holding a Call
You can temporarily suspend a conversation without ending the call by placing the call on hold.
Or, when another call is received, you can put your first call on hold and answer the new call.
You can simply press the button on hold again to resume the conversation.
The types of hold available are system hold(general hold), automatic hold, exclusive hold, and
consultation hold.
System Hold
NOTE
While you are on a call, pressing a trunk line button or flashing Call button will automatically
put your first call on hold and connect you to the new call. Refer below.
58
1 While you are engaged in a conversation, press
the [Hold] button.
2 The call on hold will flash green on your phone
and this line will flash red on other stations.
3 To return to the held call.
Press the line button. The green LED will stop flashing.
4 Resume your conversation with the other party.
© SAMSUNG Electronics Co., Ltd.