System Logs; Packet Capture - Grandstream Networks IPVT10 Administration Manual

Please, refer to the following steps:
1. Login IPVT10 Web UI.
2. Click on "Maintenance" �� "Reboot/Factory Reset".
3. Click on "Factory Reset".
4. The system will pop up a prompt to ask the users to confirm "Are you sure to factory reset the device?", and users could
click on "Yes" to start to factory reset the device. All the data will be erased, and the service will be restarted. Users could
also select to clear all user data or remain the data.
If users only clear the configurations in the IPVT10, and remain the user's data, all of the settings will be recovered to
default settings, and all of the logcat will be deleted, the user's data such as account information, scheduled
meetings, meeting histories, and recording files will remain.
If the user selects to clear all user data, all the configurations and user data will be erased from the IPVT10 server.
Reboot
Users could reboot the IPVT10 server on its Web UI. Please refer to the following steps:
1. Login IPVT10 Web UI.
2. Click on "Maintenance "�� "Reboot/Factory Reset".
3. Click on "Reboot" to reboot the IPVT10 server, and the current meetings which are in progress will be terminated.

System Logs

Users could check and download the logs of each component from the IPVT10 server (e.g. MCU/SIP
server/WebRTC/Conference Management Platform).
Please refer to the following steps:
1. Login IPVT10 Web UI.
2. Click on the "Maintenance" �� "Logs" menu, as the figure shows below:
3. Select the date of generating the logs. Users could select the date up to the past 30 days.
4. Click on "Download logs", and the logs which are generated on that date will be downloaded to the user's PC.

Packet Capture

Users could capture the traces in the IPVT10 server to troubleshoot the problems.
Figure 45: Clear Data
Figure 46: Download System Logs