Grandstream Networks IPVT10 Administration Manual
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Grandstream Networks IPVT10 Administration Manual

Video conferencing server
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Grandstream Networks, Inc.
IPVT10
Video Conferencing Server
Administration Guide

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Summary of Contents for Grandstream Networks IPVT10

  • Page 1 Grandstream Networks, Inc. IPVT10 Video Conferencing Server Administration Guide...
  • Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this guide is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. IPVT10 Administration Guide P a g e Version 1.0.2.8...
  • Page 3 0℃ to 45℃ • Do not block the openings of the device with any object and leave more than 10cm of heat dissipation space around the equipment. IPVT10 Administration Guide P a g e Version 1.0.2.8...
  • Page 4 Do not step on, pull, or bend the cables excessively of the equipment to avoid equipment failure. • Do not use the damaged or aged cables with the equipment. • Please keep the power plug clean and dry to avoid electric shock or other hazards. IPVT10 Administration Guide P a g e Version 1.0.2.8...

  • Page 5: Cleaning Instructions

    Before cleaning, please stop using the equipment and disconnect the power supply, and unplug all cables connected to the equipment. • Do not clean the equipment shell with cleaning liquids or spray cleaner. Users could use a soft cloth to wipe the equipment shell. IPVT10 Administration Guide P a g e Version 1.0.2.8...

  • Page 6: Table Of Contents

    Installation Process ..........................17 Equipment Inspection .......................... 18 Equipment Appearance ........................ 18 Equipment Specifications ......................20 Mounting IPVT10 Equipment to Cabinet ..................... 20 Connecting IPVT10 Server ........................22 Connecting Network Cables ......................22 Connecting Power Supply cables ....................22 Powering on IPVT10 ..........................23 CONFIGURING IPVT10 ....................
  • Page 7 Configure SMTP Mailbox ......................45 Configuring Conference Management Platform Information ............46 Cluster Settings ..........................47 Slave Server Management ......................48 Configure IPVT10 Server Region ....................49 Region Management ........................50 Cluster Code ..........................51 Configure Slave Server ........................52 Network Settings ...........................
  • Page 8 Scenario 5: Internal Network and some External Users ..............66 CONFIGURE GVC32XX CONFERENCE CLIENTS ............. 68 Configure Service IP Address ......................68 START CONFERENCES ....................69 EXPERIENCING IPVT10 VIDEO CONFERENCING SERVER........71 IPVT10 Administration Guide P a g e Version 1.0.2.8...
  • Page 9 Table 5: IPVT10 Back Panel Description ....................19 Table 6: IPVT10 Equipment Specifications ....................20 Table 7: Checking the indicators after powering up IPVT10 ............... 24 Table 8: IPVT10 Server Meetings Performance ..................25 Table 9: Steps for First-time Configuration ....................26 Table 10: Modify Configuration Options ......................
  • Page 10 Figure 6: IPVT10 Web GUI - Login ......................28 Figure 7: Connect IPVT 10 with a PC Directly .................... 29 Figure 8: Accessing the IPVT10 Configuration Page via IPVideoTalk Portal ..........30 Figure 9: Modify Password.......................... 30 Figure 10: Server/Conference Status – Host Server .................. 33 Figure 11: Server/Conference Status –...
  • Page 11 Figure 47: Configure Service IP Address ....................68 Figure 48: Service Configuration ........................ 69 Figure 49: Login Meeting Management Platform ..................69 Figure 50: Manage Meeting Histories ......................70 IPVT10 Administration Guide P a g e | 10 Version 1.0.2.8...

  • Page 12: Document Purpose

    This document covers the topics of device installation, configuration and technical specifications, as well as IPVideoTalk Cloud service items, user’s clients, service management and advanced features. To learn more information about IPVT10, please visit link www.ipvideotalk.com to get more information.

  • Page 13: Changelog

    Users could log in to the product page to get more firmware update logs: http://www.ipvideotalk.com/version.html Version 1.0.2.8 • Add the region management function to the device. [Configure IPVT10 Server Region] [Region Management] Version 1.0.1.5 • Added resetting the login password to the default password. [Forgot Password] •...

  • Page 14: Welcome

    This document introduces the IPVT10 installation process and usage instructions, including environment setup, start meetings and operations, scheduling meeting and etc. For more information about IPVT10 and IPVideoTalk service, please visit the product page at: http://www.ipvideotalk.com This manual is applicable to IPVT10 equipment administrators.

  • Page 15: Product Overview

    PRODUCT OVERVIEW IPVT10 is an on-premise video conferencing server designed for enterprises seeking a powerful and secure video conferencing solution. It offers one easy-to-use platform that combines all aspects of an enterprise video conferencing platform, including room and web-based options and conferencing management.

  • Page 16: Ipvt10 Technical Specifications

    IPVT10 Technical Specifications The following table resumes all the technical specifications including the protocols/standards supported, server module, audio/video features, MCU functional features, meeting and device management for IPVT10. Table 2: IPVT10 Technical Specifications Server Modules MCU Unit, Registrar Server, Traversal Server, IPVideoTalk Meeting Server, Device Server, Contacts Server, Storage Server, SIP Trunk Server, WebRTC Server.
  • Page 17 2x RJ45 Gigabit Ethernet LAN ports; 1x RJ45 Dedicated IPMI LAN port. Display Ports 1 x VGA port. Temperature and Operation 0°C to 45°C, Humidity: 10 % to 90% Non-condensing. Humidity IPVT10 Administration Guide P a g e | 16 Version 1.0.2.8...

  • Page 18: Installing Ipvt10

    1x IPVT10 Equipment 2x Power Cables 1x Quick Installation Guide 1x GPL Statement Figure 1: IPVT10 Package Content Installation Process Users need to follow the steps described in the table below in order to correctly complete the installation of the IPVT10:...

  • Page 19: Equipment Inspection

    Equipment Appearance • IPVT Front Panel Figure 2: IPVT10 Front Panel Table 4: IPVT10 Front Panel Description Name Description When the equipment is not running, press the switch to turn on the Equipment Switch equipment, and when the equipment is running normally, long press the switch (5 seconds) will turn off the equipment.

  • Page 20: Table 5: Ipvt10 Back Panel Description

    Figure 3: IPVT10 Back Panel Table 5: IPVT10 Back Panel Description Name Description Two Power Supply Interfaces are available on the IPVT10, the users Power Supply need to connect the power cables to the two interfaces to keep powering Interfaces the device and to avoid shutting it down in case one of the power supply is defective.

  • Page 21: Equipment Specifications

    Users can install the IPVT10 in a 19-inch cabinet that conforms to the IEC (International Electro-Technical Commission) 60297 standard. 1. The IPVT10 server is heavy and we suggest to carry it by two people at least. 2. The cabinet has been installed and we suggest a space of at least “2U” (1U=44.45mm) needs to be reserved.
  • Page 22 Insert the inner rails on the two sides of the server into the front and back rail holders on the cabinet, align the fixing holes and tighten the screws. 8. When the installation is completed, push the server into the cabinet. IPVT10 Administration Guide P a g e | 21...

  • Page 23: Connecting Ipvt10 Server

    Connecting IPVT10 Server Connecting Network Cables In order to ensure to run IPVT10 Server properly, users need to connect the server to a Gigabit switch. Please connect IPVT10 Server according to the following procedures: 1. Connect the RJ45 Ethernet cable with the Ethernet Interface 1.

  • Page 24: Powering On Ipvt10

    30 mm. Once the previous conditions are checked, the users can power up the IPVT10 Server. In order to make the equipment run properly, users need to press the equipment switch in the front panel of the server to power on the equipment.

  • Page 25: Table 7: Checking The Indicators After Powering Up Ipvt10

    Table 7: Checking the indicators after powering up IPVT10 Name Description • When the equipment is ON and connected to the power supply: the light is solid green Power Indicator • When the equipment is OFF and the power supply is not connected with the equipment: the light is off •...

  • Page 26: Configuring Ipvt10

    CONFIGURING IPVT10 Table 8: IPVT10 Server Meetings Performance Current Meeting Video Max Participants Descriptions Number Feeds • If the participant only uses single NIC to join into the conference, it only supports 200 participants in the conference which is limited by the bandwidth.

  • Page 27: Configuration Instructions

    Configuration Instructions Users could manage and configure the IPVT10 configuration information by logging in the Web UI of IPVT10 server via an installed browser in the PC. First-time Configuration Users need to properly follow the steps listed in the table below at the first login.

  • Page 28: Upgrading Service

    Information Upgrading Service If users need to upgrade the software system in the IPVT10, users can log into the Conference Management Platform and upgrade the service. • Please download the system installation package from Grandstream official website.

  • Page 29: Figure 6: Ipvt10 Web Gui - Login

    Users need to follow the steps below to log in into IPVT10 Web UI: 1. Please make sure that the IP address of the computer is under the same network segment as the server's.

  • Page 30: Accessing The Configuration Page Via Ipvideotalk Portal

    Gigabit Ethernet switch to ensure that the two Ethernet ports of the equipment are connected to the Gigabit Ethernet. Accessing the Configuration Page via IPVideoTalk Portal Users could log into IPVT10 Web Interface via IPVideoTalk portal by clicking on “Maintenance”. Please, refer to the following figure: IPVT10 Administration Guide...

  • Page 31: Update Login Password

    Figure 8: Accessing the IPVT10 Configuration Page via IPVideoTalk Portal Update Login Password When users first-time log in to IPVT10 Web Deployment Platform, it is recommended to modify the password of the administrator account to ensure the security of the system. Refer to the following steps: 1.

  • Page 32: Forgot Password

    If users forgot the login password of IPVT10, users could reset the login password to the default password. 1. Connect your PC to the Ethernet port 1 of IPVT10 server directly, or change the IP address of your PC to the same network segment as IPVT10 server (192.168.88.xx), users could access the IPVT10 Web UI directly.
  • Page 33 The Conference Management Platform is an independent platform compares with Setup Wizard. Please, refer to section [Configuring Conference Management Platform Information]. 8. Cluster Settings: If users only use one IPVT10 server alone, users could ignore this setup step. If users IPVT10 Administration Guide...

  • Page 34: Server Status

    IPVT10 in a cluster, this setup step is a necessary step. Please, refer to section [Cluster Settings]. Server Status Users could login IPVT10 and check the server/conference status for the cluster host server as the screenshot shows below: Figure 10: Server/Conference Status –...

  • Page 35: Figure 11: Server/Conference Status - Slave Server

    Figure 11: Server/Conference Status – Slave Server • Meeting(s) in process: This information shows the total number of meetings in progress currently. If the IPVT10 is a cluster host server, it will show the total number of ongoing meetings for all servers in the cluster. •...

  • Page 36: Cluster Host Server Configuration

    Cluster Host Server Configuration Network Settings The IPVT10 server supports two network adapters that can be configured based on the actual requirements. There are 5 typical network deployment Scenarios: • Scenario 1: The server is deployed on the internal network. The end users use the service only within the internal network.

  • Page 37: Figure 12: Service Ip Address Config - Internal Network Adapter

    Note: If users configure the internal IP address and external IP address for the IPVT10 server, users need to point the internal network of the domain name to the internal IP address of the IPVT10 server, and point the external network of the domain name to the external IP address of the IPVT10 server.

  • Page 38: Figure 13: Service Ip Address Config - Internal Network Adapter

    7. When two network adapters are configured, users have to configure the routing rules based on the actual requirements by clicking on . Multiple routing rules can be configured in the IPVT10 server. Users can also edit and delete a certain routing rule.

  • Page 39: Table 13: Configure Network Routing Rules

    Network Adapter This is used to select the server network adapter for destination network. 8. (Optional) If users set the domain name as the in the IPVT10, users could also set “Use Custom Certificate” as the screenshot shows below: Figure 15: Use Custom Certificate 9.

  • Page 40: Configure Service Nat Interfaces

    When users modify the parameters of the server, the server will restart the service automatically. Configure Service NAT Interfaces In order to use IPVT10 service under the enterprise’s private network, users could customize the service port. Our default service ports are shown as following below:...

  • Page 41: Time Configuration

    Users could check the current time and time-zone of the server and correct it at any time to avoid the meeting time inaccurate or cannot be launched issues. Please, refer to the following steps: 1. Login IPVT10 Web UI. 2. Click on “Service Configuration”, and configure “Time Settings” options, as the figure shown below: IPVT10 Administration Guide...

  • Page 42: Configure Sip Trunk Service Address

    In order to connect the IPVideoTalk Conference System with a 3 party platform, please refer to the following steps: 1. Login IPVT10 Web Management UI. 2. Go to “Service Configuration→SIP Trunk Settings”, users will see the page below: Figure 18: SIP Trunk Service Configuration - Access...
  • Page 43 IVR voice access number, users need to configure the IVR voice access number before using the service. If the Trunk server supports to recognize the IPVideoTalk conference ID, and dials to the IPVT10 server via the conference ID, then users do not need to configure the IVR voice access number.
  • Page 44 If users need to join into the IPVT conference with the 3 party platform accounts, users need to configure the 3 party platform accounts rules and server address in the IPVT10. Please, refer to the following steps: 1. Login IPVT10 Web Management UI.

  • Page 45: Figure 19: Sip Trunk Service Configuration - Call

    Figure 19: SIP Trunk Service Configuration - Call 3. Users could select using which IP address of the IPVT10 server (internal network/external network) to call the third-party platform. 4. Input the dialing prefix, and it is used to recognize the accounts in the 3rd party platform. The special characters (e.g.

  • Page 46: Configure Smtp Mailbox

    Users could add multiple accounts, or edit/delete the accounts. Note: The mapped IPVT IDs have to be the existing accounts in the IPVT10 server. 8. When the configurations are done, users click to save the configuration and click on “Deploy to server”...

  • Page 47: Configuring Conference Management Platform Information

    • Manage Recording Files: Check/Download cloud recording files. • Manage Clients: Manage all clients which are connected to the IPVT10 server, such as GVC32XX. • Create user accounts for Conference Management Platform. Please, refer to the following steps: 1.

  • Page 48: Cluster Settings

    4. Click on “Apply Now” to apply the entire configurations of this page to the server. When the deployment is complete, it will take effect immediately. Cluster Settings If users need multiple IPVT10 servers to create a cluster, users need to set one IPVT10 server as the cluster host server. Please, refer to the following steps:...

  • Page 49: Slave Server Management

    If the cluster service is enabled and NAT is used, the cluster port 3001 need to be configured for NAT. • If users want to change the cluster host server to a slave server, users need to factory reset the IPVT10 device and setup the device as a slave server.

  • Page 50: Configure Ipvt10 Server Region

    Users could manage the clustered IPVT10 servers by different regions. For example, if IPVT10 servers A, B, C are assigned to region 1, and IPVT10 servers D, E are assigned to region 2, for the GVC devices or IPVideoTalk IDs which are assigned to region 1 can only use the resources in the IPVT10 servers which belong to region 1, and they cannot access to use the resources in region 2.

  • Page 51: Region Management

    Note: If there is a region that does not include any IPVT10 server, all the scheduled meetings in this region cannot be started, and there will be a prompt to indicate the user that all scheduled meeting in this region will be moved to another region.

  • Page 52: Cluster Code

    Figure 26: Region Management Note: • The connected IPVT10 servers amount for each region in the list is indicating that the available IPVT10 servers amount, it does not include the blocked servers. • Users could add new regions, input the region name and click “Save” button to save the regions.

  • Page 53: Configure Slave Server

    Enable/Disable NAT, and set the NAT IP address. Note: Ethernet port 1 is used to connect user’s PC with the IPVT10 server to login the configuration page of the device. Users need to connect the Internet with the Ethernet port 2 on the IPVT10 server.
  • Page 54 When the deployment is complete, users need to check whether all network interfaces of the server are all connected. • Users need to connect the Internet with the Ethernet port 2 on the IPVT10 slave server so that the connection could be established with the cluster host server. •...

  • Page 55: Configure Service Nat Interfaces

    1024, the range is not less than 3000. Please, refer to the following steps: 1. Login IPVT10 Web Management UI. 2. Click on the “Service Configuration” on the left side of the UI and select “Port Customization”, users will see the page below: Figure 28: Service Port Configuration 3.

  • Page 56: Time Configuration

    Users could check the current time and time-zone of the server and correct it at any time to avoid the meeting time inaccurate or cannot be launched issues. Please, refer to the following steps: 1. Login IPVT10 Web UI. 2. Click on “Service Configuration”, and configure “Time Settings” options, as the figure shown below: Figure 29: Time Settings 3.

  • Page 57: Advanced Settings

    Steps: 1. Login IPVT10 Web UI. 2. Click on “Advanced Settings”. Click on “Reboot” to reboot the IPVT10 server, and the current meetings which are in progress will be terminated. Enable/Disable SSH Users could enable/disable SSH service on IPVT10’s Web UI. Please, refer to the following steps: 1.

  • Page 58: Factory Reset

    • If users only clear the configurations in the IPVT10, and remain the user’s data, all of the settings will be recovered to default settings, and all of the logcat will be deleted, the user’s data such as account information, scheduled meetings, meeting histories, and recording files will be remained.

  • Page 59: License Management

    6. When the upgrading is complete, the server will restart the service automatically. License Management View License Information Users could view the license information of the IPVT10 on its Web UI. Please refer to the following steps: IPVT10 Administration Guide...

  • Page 60: Update License

    4. Upload the new license file into the IPVT10 server. Figure 34: Upload License Key File 5. When finish uploading, users need to click on “Active Now” to apply the new license in the IPVT10 server. Note: If the current license has not expired, and the user wants to upload a license, the current license will be expired.

  • Page 61: Debug

    Debug If users encounter any problem for the IPVT10 server, users could capture the traces or download the logcat to troubleshoot the problem. Or, users could contact IPVT10 support to troubleshoot the problem. System Logs Users could check and download the logs of each component from IPVT10 server (e.g. MCU/SIP server/WebRTC/Meeting Management Platform).

  • Page 62: Figure 36: Packet Capture

    1. Click on the file name, such as to download the trace into the user’s PC. If the traces are too many items in the IPVT10 server, the user could click on icon to delete the certain trace file.

  • Page 63: Typical Network Solutions

    For example, users could configure this server in the private networks. Figure 37: Network Deployment Diagram – Internal Figure 38: Configure Internal Network Adapter IPVT10 Administration Guide P a g e | 62 Version 1.0.2.8...

  • Page 64: Scenario 2: External Network

    Figure 39: Network Deployment Diagram – External Figure 40: Configure External Network Adapter IPVT10 Administration Guide P a g e | 63 Version 1.0.2.8...

  • Page 65: Scenario 3: External Users To Internal Server

    Otherwise, it may cause the abnormal issues for the conferences. Figure 41: Network Deployment Diagram – External Users to Internal Server Figure 42: Configure External Network Adapter and NAT IPVT10 Administration Guide P a g e | 64 Version 1.0.2.8...

  • Page 66: Scenario 4: Internal Network And External Network

    Users need to configure both Internal Network Adapter and External Network Adapter. Figure 43: Network Deployment Diagram – Internal Network and External Network IPVT10 Administration Guide P a g e | 65 Version 1.0.2.8...

  • Page 67: Scenario 5: Internal Network And Some External Users

    2 networks (Internal network and external network with NAT), and the routing rules. The server’s private network address can be configured via static NAT to allow certain external users to access the server. IPVT10 Administration Guide P a g e | 66 Version 1.0.2.8...

  • Page 68: Figure 45: Network Deployment Diagram - Internal Network And Some External Users

    Figure 45: Network Deployment Diagram – Internal Network and Some External Users Figure 46: Configure External Network Adapter and Internal Network Adapter - II IPVT10 Administration Guide P a g e | 67 Version 1.0.2.8...

  • Page 69: Configure Gvc32Xx Conference Clients

    Select “Settings” icon , and go to the configuration as shown below: 4. Input “IPVideoTalk Server” address which is the IP address of IPVT10 server. Figure 47: Configure Service IP Address 5. Click to save the configuration, and the device will connect to the IPVideoTalk server automatically.

  • Page 70: Start Conferences

    START CONFERENCES When the server is configured, users could use the conference client to start conferences. 1. Input the domain name or IP address of the IPVT10 server in the browser. Figure 48: Service Configuration Login the Meeting Management Platform with the credentials (The default username and password are admin/admin, and users could configure the new username/password on IPVT10’s Web UI).

  • Page 71: Figure 50: Manage Meeting Histories

    Figure 50: Manage Meeting Histories For more information, users could go to Grandstream official website http://www.grandstream.com/support and download the User Guide of IPVT10 to get more details. IPVT10 Administration Guide P a g e | 70...

  • Page 72: Experiencing Ipvt10 Video Conferencing Server

    Thank you again for using Grandstream IPVT10 Conferencing Server, it will be sure to bring convenience to both your business and personal life. IPVT10 Administration Guide P a g e | 71 Version 1.0.2.8...

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