Grandstream Networks IPVT10 Administration Manual
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Grandstream Networks IPVT10 Administration Manual

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Grandstream Networks, Inc.
IPVT10
Administration Guide

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Summary of Contents for Grandstream Networks IPVT10

  • Page 1 Grandstream Networks, Inc. IPVT10 Administration Guide...

  • Page 2: Product Overview

    This manual applies to IPVT10 equipment administrators. Caution Any change that is not authorized by Grandstream Networks Inc., or any operation that is not following this IPVT10 user guide will void the manufacturer’s warranty of IPVT10. PRODUCT OVERVIEW IPVT10 is an On-Premise Video Conferencing Server designed for enterprises seeking a powerful and secure video conferencing solution.

  • Page 3: Ipvt10 Technical Specifications

    IPVT10 Technical Specifications The following table resumes all the technical specifications including the protocols/standards supported, server module, audio/video features, MCU functional features, meeting, and device management for IPVT10. Application Built-in Video MCU, SIP Registrar Server, H.323 Gateway, NAT Traversal Server, Enterprise Collaboration Functions Server, Contacts Manager, Recording/Storage Server, WebRTC Server.

  • Page 4: Installing Ipvt10

    430mm (W) x 650mm (L) x 88mm (H), 2U rack design suitable for 19-inch cabinet and guide rail. Dimension Temperature Operations 0°C to 45°C, Humidity 10% ~ 90% non-condensing. & Humidity Compliance FCC, CE, RCM. Table 2: IPVT10 Technical Specifications INSTALLING IPVT10 Equipment Package Content...

  • Page 5: Installation Process

    Figure 1: IPVT10 Package Content Installation Process Users need to follow the steps described in the table below to correctly complete the installation of the IPVT10: Inde Steps Instructions Open the package, check the equipment and accessories, and inspect the hardware Equipment Inspection structure of the IPVT10.
  • Page 6 Description Power Two Power Supply Interfaces are available on the IPVT10, the users need to connect the power cables Supply to the two interfaces to keep powering the device and to avoid shutting it down in case one of the Interfaces power supply is defective.

  • Page 7: Equipment Specifications

    Table 6: IPVT10 Equipment Specifications Mounting IPVT10 Equipment to Cabinet Users can install the IPVT10 in a 19-inch cabinet that conforms to the IEC (International Electro-Technical Commission) 60297 standards. 1. The IPVT10 server is heavy and we suggest carrying it with two people at least.

  • Page 8: Connecting Ipvt10 Server

    Connecting IPVT10 Server Connecting Network Cables To ensure to run IPVT10 Server properly, users need to connect the server to a Gigabit switch. Please connect IPVT10 Server according to the following procedures: 1. Connect the RJ45 Ethernet cable with the Ethernet Interface 1.

  • Page 9: Connecting Power Supply Cables

    The distance between the power cable and the Ethernet cable outside the cabinet must be greater than 30 mm. Once the previous conditions are checked, the users can power up the IPVT10 Server. To make the equipment run properly, users need to press the equipment switch in the front panel of the server to power on the equipment. The indicator will turn to solid green.

  • Page 10: Configuring Ipvt10

    Normal condition: the light is always off Failure Indicator When the equipment is faulted: the light is flashing red. Table 7: Checking the indicators after powering up IPVT10 Notice If you encounter any problem about the equipment, please contact with Grandstream support engineer.

  • Page 11: Configuration Instructions

    Information Table 9: Steps for First-time Configuration Note Each one of the steps is described in the next sections. Please, refer to the following sections for more details about IPVT10 initial configuration. Configuration Parameters Modification After the deployment is completed, users can modify the configuration parameters.

  • Page 12: Upgrading Service

    Table 10: Modify Configuration Options Upgrading Service If users need to upgrade the software system in the IPVT10, users can log into the Conference Management Platform and upgrade the service. Please download the system installation package from Grandstream’s Official Website.
  • Page 13 1. Please make sure that the IP address of the computer is at the same network segment as the servers. If not, go to the “Network” configuration page of the computer to set up the network segment to be the same as IPVT10 servers.

  • Page 14: Accessing The Configuration Page Via Ipvideotalk Portal

    Figure 8: Connect IPVT 10 with a PC Directly 3. Enter the default IP address (http://192.168.88.88) of the IPVT10 equipment in the browser of the computer, and press “Enter” to access the configuration page. 4. Input login username and password 5.

  • Page 15: Forgot Password

    If users forgot the login password of IPVT10, users could reset the login password to the default password. 1. Connect your PC to the Ethernet port 1 of the IPVT10 server directly or change the IP address of your PC to the same network segment as the IPVT10 server (192.168.88.xx), users could access the IPVT10 Web UI directly.

  • Page 16: Setup Wizard

    Setup Wizard When users try to log in to the IPVT10 Web UI for the first time, users could follow the Setup Wizard to set up the IPVT10 server. 1. Users need to select if they want to use the IPVT10 as the host server or slave server: Host Server: IPVT10 is used alone or used as a host server in a cluster.
  • Page 17 Figure 24: Configure SMTP Mailbox 3. Input the mailbox and configure the options below: Parameters Example SMTP Server smtp.gmail.com SMTP Port SMTP Username test@gmail.com SMTP Password Mailbox Display Name User’s enterprise name Table 15: Configure SMTP Mailbox 4. If the SMTP server is a self-signed certificate, you need to check “Ignore certificate“. Otherwise, the SMTP mailbox cannot send mail.

  • Page 18: Server Status

    Emails, meeting reminder, notification Emails, and etc. 7. Cluster Settings: If users only use one IPVT10 server alone, users could ignore this setup step. If users use the IPVT10 in a cluster, this setup step is necessary. Please, refer to section [Cluster Settings]...

  • Page 19: System Information

    Hard disk status: If an error occurs in the hard disk of the IPVT10 server, there will be a prompt indicating the user the error.

  • Page 20: Cluster Host Server Configuration

    Cluster Host Server Configuration Network Settings The IPVT10 server supports two network adapters that can be configured based on the actual requirements. There are 5 typical network deployment Scenarios: Scenario 1: The server is deployed on the internal network. The end-users use the service only within the internal network.
  • Page 21 If users configure the internal IP address and external IP address for the IPVT10 server, users need to point to the internal network of the domain name to the internal IP address of the IPVT10 server and point the external network of the domain name...
  • Page 22 6. (Optional) If the selected adapter is an external network adapter, users could configure static NAT or dynamic NAT for the IPVT10. If the user configures a dynamic domain name, the user needs to configure the interval (count by minutes) to resolve the IP address of the domain name.

  • Page 23: Configure Service Nat Interfaces

    This is used to select the server network adapter for the destination network. Table 13: Configure Network Routing Rules 8. (Optional) If users set the domain name as the in the IPVT10, users could also set “Use Custom Certificate” like the screenshot shown below:...
  • Page 24 Table 14: Service Port Configuration Please refer to the following steps: 1. Login IPVT10 Web Management UI. 2. Click on the “Service Configuration” on the left side of the UI and select “Service Port Configuration”, as shown below: Figure 20: Service Port Configuration...

  • Page 25: Time Configuration

    Connecting to the IPVideoTalk Conference System with 3 Party Platform (PBX or PSTN) To connect the IPVideoTalk Conference System with a 3 party platform, please refer to the following steps: 1. Login IPVT10 Web Management UI. 2. Go to “Service Configuration��SIP Trunk Settings”, and users will see the page below:...
  • Page 26 (e.g. +861234567, +8687654321). Typical Scenarios Scenario 1 There are one or more SIP Trunk servers in the enterprise, and the administrator wants the users to dial the meeting by IPVT10 meeting ID directly. Prerequisites: SIP Trunk server needs to be able to recognize the conference ID of IPVT10.
  • Page 27 There are one or more PSTN Trunk servers in the enterprise, and the administrator wants the PSTN users to access the IPVT10 conference. Prerequisites: Users need to configure the unique accessible PSTN numbers for the PSTN Trunk servers. When users dial the PSTN numbers, users can connect to the IPVT10 server.

  • Page 28: Configure Smtp Mailbox

    Unified platform accounts authentication: Users only need to configure 1 SIP account and password on the 3 party platform, the IPVT10 will always use this SIP account and password authentication to access the 3 party platform. One-to-one platform account authentication: Users need to configure multiple SIP accounts, passwords, and mapped IPVT ID on the 3rd party platform.
  • Page 29 Figure 24: Configure SMTP Mailbox 3. Input the mailbox and configure the options below: Parameters Example SMTP Server smtp.gmail.com SMTP Port SMTP Username test@gmail.com SMTP Password Mailbox Display Name User’s enterprise name Table 15: Configure SMTP Mailbox 4. If the SMTP server is a self-signed certificate, you need to check “Ignore certificate“. Otherwise, the SMTP mailbox cannot send mail.

  • Page 30: Configuring Conference Management Platform Information

    Manage Recording Files: Check/Download cloud recording files. Manage Clients: Manage all clients which are connected to the IPVT10 server, such as GVC32XX. Add User: Create user accounts for the Conference Management Platform. Please, refer to the following steps: 1.
  • Page 31 Third-Party Speech Recognition Service Configuration Users can configure the Speech Recognition Service in their Google account for IPVT10 to benefit from Google Speech Recognition Services to convert meeting speech to text as meeting records. Prerequisite: The user needs to have a Google account that has speech-to-text service enabled, and the user needs to download the relevant certificates.

  • Page 32: Extended Disk

    The currently installed system version of NFS is V3 or V4, users need to select the actual NFS Version version of NFS. Otherwise, the negotiation between IPVT10 and NFS will be failed. Table 17: Extended Disk (NFS) Parameters 5. Click on “Apply Now” to apply the entire configurations of this page to the server. When the deployment is complete, it will...

  • Page 33: Cluster Settings

    If the cluster service is enabled and NAT is used, the cluster port 3001 needs to be configured for NAT. If users want to change the cluster host server to a slave server, users need to factory reset the IPVT10 device and set up the device as a slave server.

  • Page 34: Slave Server Management

    Users could manage the clustered IPVT10 servers in different regions. For example, if IPVT10 servers A, B, and C are assigned to region 1, and IPVT10 servers D, and E are assigned to region 2, the GVC devices or IPVideoTalk IDs which are assigned to region 1 can only use the resources in the IPVT10 servers which belong to region 1, and they cannot access to use the resources in region 2.

  • Page 35: Region Management

    4. Users need to click on the “Save” button to save the configuration and click on “Apply Now” to take effect on the device. Note: If there is a region that does not include any IPVT10 server, all the scheduled meetings in this region cannot be started, and there will be a prompt to indicate to the user that all scheduled meetings in this region will be moved to another region.

  • Page 36: Configure Slave Server

    Table 18: Parameters Descriptions Note Ethernet port 1 is used to connect user’s PC with the IPVT10 server to login the configuration page of the device. Users need to connect the Internet with the Ethernet port 2 on the IPVT10 server.
  • Page 37 When the deployment is complete, users need to check whether all network interfaces of the server are all connected. Users need to connect the Internet with the Ethernet port 2 on the IPVT10 slave server so that the connection could be established with the cluster host server.
  • Page 38 Table 19: Service Port Configuration Please, refer to the following steps: 1. Login IPVT10 Web Management UI. 2. Click on the “Service Configuration” on the left side of the UI and select “Port Customization”, users will see the page below: Figure 35: Service Port Configuration 3.

  • Page 39: Advanced Settings

    Users need to input the IP address of the cluster host server and the cluster code in the slave server to finish the configuration. Please, refer to the following steps: 1. Login IPVT10 Web UI. 2. Click on “Service Configuration” �� “Cluster Settings”, as the figure is shown below: Figure 37: Cluster Settings 3.

  • Page 40: Enable/Disable Ssh

    If your IPVT10 server encounters any failure, you may need to contact Grandstream technical support to troubleshoot the problem. You can enable SSH service on the IPVT10 server’s Web UI, to allow our technical support to access the IPVT10 server remotely for troubleshooting purposes.
  • Page 41 If a host fails and exceeds the maximum allowed value (named as the matching threshold) within the specified time, IPVT10 will mark out and block the host for a period. This feature helps to detect and prevent violent attacks on the IPVT...
  • Page 42 Figure 41: IPVT10 Fail2Ban feature Parameters Description Settings Click to enable Fail2Ban. Default settings are disabled. If enabled, it will be effective for SIP Enable Server and the login to the Conference Management Platform. Global Settings Configure host forbidden timespan by the firewall, in seconds.

  • Page 43: License Management

    Max retry that IP address will be banned from accessing the Web GUI. Settings Blacklist Users will be able to view the IPs that have been blocked by IPVT10. Table 21: Fail2Ban settings License Management View License Information Users could view the license information of the IPVT10 on its Web UI.

  • Page 44: Maintenance

    Figure 43: Upload License Key File 5. When finish uploading, users need to click on “Active Now” to apply for the new license on the IPVT10 server. Note If the current license has not expired, and the user wants to upload a license, the current license will be expired. Users cannot use the previous license to activate any IPVT10 device even though the license is not expired.

  • Page 45: System Logs

    If users only clear the configurations in the IPVT10, and remain the user’s data, all of the settings will be recovered to default settings, and all of the logcat will be deleted, the user’s data such as account information, scheduled meetings, meeting histories, and recording files will remain.
  • Page 46 2. Click on “Maintenance” �� and “Packet capture”, as the figure shows: Figure 47: Packet Capture 3. Click on the “Packet capture” option to start capturing in the IPVT10 server. 4. Click on the icon to stop capturing the trace, and the trace file will be shown up on the menu below.

  • Page 47: Operation Logs

    Figure 49: Ping Operation Logs Users can view all the operation logs on the “Maintenance” page. All the operations on the service platform are displayed here, such as login, deployment service, restart service, factory reset, firmware upgrade, license modification, packet capture, etc.

  • Page 48: Scenario 2: External Network

    Figure 51: Network Deployment Diagram – Internal Figure 52: Configure Internal Network Adapter Scenario 2: External Network The server is deployed on the external network. Users could access the server via the public network. Users need to configure the external network IP address in the server. If users register accounts and start conferences on the public network, and other participants are all on the public network, users could only deploy the server on the public network and configure the public network adapter.

  • Page 49: Scenario 3: External Users To Internal Server

    Figure 53: Network Deployment Diagram – External Figure 54: Configure External Network Adapter Scenario 3: External Users to Internal Server The server is deployed on the internal network for external users. The users need to use the service via the public network. In this case, users need to configure the external network IP address and static NAT in the server.

  • Page 50: Scenario 4: Internal Network And External Network

    Figure 55: Network Deployment Diagram – External Users to Internal Server Figure 56: Configure External Network Adapter and NAT Scenario 4: Internal Network and External Network The server is deployed on the internal network. The users could access and use the service via either an internal network or an external network.

  • Page 51: Scenario 5: Internal Network And Some External Users

    Figure 57: Network Deployment Diagram – Internal Network and External Network Figure 58: Configure External Network Adapter and Internal Network Adapter Scenario 5: Internal Network and some External Users The server is deployed on the internal network. Users could access and use the service via an internal network and limit certain public IP addresses to be able to access the server.
  • Page 52 Figure 59: Network Deployment Diagram – Internal Network and Some External Users Figure 60: Configure External Network Adapter and Internal Network Adapter – II...

  • Page 53: Configure Gvc32Xx Conference Clients

    3. Select the “Settings” icon , and go to the configuration as shown below: 4. Input the “IPVideoTalk Server” address which is the IP address of the IPVT10 server. Figure 61: Configure Service IP Address 5. Click to save the configuration, and the device will connect to the IPVideoTalk server automatically. The device will be automatically assigned an IPVideoTalk ID, starting from “100”.
  • Page 54 Figure 62: Service Configuration 2. log in to the Conference Management Platform with the credentials (The default username and password are admin/admin, and users could configure the new username/password on IPVT10’s Web UI). Figure 63: Login Conference Management Platform 3. Users could schedule meetings and check the meeting histories on the Meeting Management Platform, as the screenshot...

  • Page 55: Change Log

    User Guide of IPVT10 to get more details. CHANGELOG This section documents significant changes from previous versions of the Administration Guide for IPVT10. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Users could log in to the product page to get more firmware update logs: https://www.grandstream.com/support/firmware/...
  • Page 56 Add support to send a test email for the SMTP mailbox. [Configure SMTP Mailbox] Changing the initial password is mandatory. Add support for Video display for terminals registered to UCM that are connected to the IPVT10 server via the trunk. [connect the IPVideoTalk Conference System with a 3 party platform] Firmware Version 1.0.2.8...
  • Page 57 Added support for Cluster Host/Slave server. [Cluster Host Server Configuration] [Configure Slave Server] [Setup Wizard] Added support for “Debug” for any troubleshooting needs. Firmware Version 1.0.0.15 This is the initial version. Need Support? Can’t find the answer you’re looking for? Don’t worry we’re here to help! CONTACT SUPPORT...

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