Grandstream Networks IPVT10 User Manual

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Grandstream Networks, Inc.
IPVT10
Video Conferencing Server
User Guide

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Summary of Contents for Grandstream Networks IPVT10

  • Page 1 Grandstream Networks, Inc. IPVT10 Video Conferencing Server User Guide...
  • Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this guide is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. P a g e IPVT10 User Guide Version 1.0.2.8...
  • Page 3 0℃ to 45℃ • Do not block the openings of the device with any object and leave more than 10cm of heat dissipation space around the equipment. P a g e IPVT10 User Guide Version 1.0.2.8...
  • Page 4 Please disconnect the power supply from the equipment in a thunderstorm, and remove all the cables connect to the equipment, such as power supply cable, in order to avoid lightning damage to the equipment. P a g e IPVT10 User Guide Version 1.0.2.8...
  • Page 5 Before cleaning, please stop using the equipment and disconnect the power supply, and unplug all cables connected to the equipment. • Do not clean the equipment shell with cleaning liquids or spray cleaner. Users could use a soft cloth to wipe the equipment shell. P a g e IPVT10 User Guide Version 1.0.2.8...
  • Page 6: Table Of Contents

    CREATE MEETINGS ....................25 JOIN MEETING ......................26 GVC32XX CLIENT ......................28 About GVC32XX ..........................28 Configure IPVT10 Server Address ....................... 28 Activate/De-Activate IPVideoTalk ID ....................29 Start a Meeting ............................. 31 Instant Meeting ..........................31 Schedule a Meeting ........................31 Start a Webinar ............................
  • Page 7 Join a Meeting via Notification Email .................... 51 Participants Register ..........................53 Install Plug-in for IE ..........................55 Meeting Interface ..........................56 Webinar Practice Session ........................59 Audio ..............................61 Current Speaker ........................... 62 P a g e IPVT10 User Guide Version 1.0.2.8...
  • Page 8 Stop Sharing the Webcam ......................84 Require Webcam Sharing......................84 Preview Participant’s Video ......................84 Disable/Enable Chat Function ...................... 86 Mute Attendees on Entry ......................86 Allow All View Attendee List ......................86 P a g e IPVT10 User Guide Version 1.0.2.8...
  • Page 9 Operating System ..........................88 Join a Meeting ............................88 Download IPVideoTalk Mobile app ....................88 Configure IPVT10 Server Address ....................... 88 Join a Meeting via Mobile app ......................89 Host a Meeting via Mobile App ......................91 Meeting Interface ..........................93 Webinar Practice Session ........................
  • Page 10 About ..............................111 CONFERENCE MANAGEMENT PLATFORM............112 Sign In ..............................112 Definitions ............................113 Tool Bar .............................. 113 Access IPVT10 Web UI ........................114 Enterprise Brand Customization ......................115 Devices .............................. 116 Add Device Automatically ......................116 Create Accounts for 3 Party Device ..................
  • Page 11 User Management ........................151 Add Users ........................... 152 Edit Users ........................... 153 Delete Users ..........................154 Settings .............................. 154 Multiple Languages ..........................155 EXPERIENCING IPVT10 VIDEO CONFERENCING SERVER........156 P a g e | 10 IPVT10 User Guide Version 1.0.2.8...
  • Page 12 Table of Tables Table 1: IPVT10 Features in a Glance ......................19 Table 2: IPVT10 Technical Specifications ....................20 Table 3: IPVT10 Server Meetings Performance ..................22 Table 4: Session Features........................... 26 Table 5: Notices and Solutions ........................43 Table 6: Browser and Operating System ....................48 Table 7: Supported Features with Different Browsers.................
  • Page 13 Table of Figures Figure 1: IPVT10 Video Conferencing System Architecture ............... 23 Figure 2: IPVideoTalk ID in GVC32xx Client ....................23 Figure 3: IPVideoTalk Application........................ 28 Figure 4: IPVideoTalk Application Configuration Page ................29 Figure 5: IPVideoTalk Application........................ 30 Figure 6: IPVideoTalk AppSettings ......................30 Figure 7: GVC32XX Meeting Screen ......................
  • Page 14 Figure 77: Private Chat with Other Participants ..................104 Figure 78: Q&A Interface ........................... 105 Figure 79: Answer Methods ........................106 Figure 80: Stop Sharing the Webcam ....................... 109 P a g e | 13 IPVT10 User Guide Version 1.0.2.8...
  • Page 15 Figure 82: Configure to Access Conference Management Platform............112 Figure 83: IPVideoTalk Sign in Screen ..................... 113 Figure 84: Account Info Screen ......................... 114 Figure 85: Access IPVT10 Web UI......................114 Figure 86: Enterprise Brand Customization ....................115 Figure 87: IPVideoTalk Devices Screen ....................116 Figure 88: Create Device Account ......................
  • Page 16 Figure 126: Company Profile Screen ......................151 Figure 127: Add New User Screen ......................152 Figure 128: Edit user Screen ........................153 Figure 129: Settings ..........................154 Figure 130: Change IPVideoTalk Language ..................... 155 P a g e | 15 IPVT10 User Guide Version 1.0.2.8...
  • Page 17: Document Purpose

    DOCUMENT PURPOSE This document describes the basic concepts and tasks necessary to work with the IPVT10 Video Conferencing Server to use IPVideoTalk Cloud Services. This document covers the topics of device installation, configuration and technical specifications, as well as IPVideoTalk Cloud service items, users’...
  • Page 18: Changelog

    Added support for Enterprise Brand Customization. [Enterprise Brand Customization] • Added support for being directed to the device’s Web UI when clicking on its IP address under “Devices”. [Devices] Version 1.0.0.15 • This is the initial version. P a g e | 17 IPVT10 User Guide Version 1.0.2.8...
  • Page 19: Welcome

    This document also introduces the functions for conference management platform such as scheduling conferences, conference histories management, enterprise contacts management, devices management and etc. For more information about IPVT10 and IPVideoTalk service, please visit the product page at: http://www.ipvideotalk.com This manual is applicable to IPVT10 equipment users.
  • Page 20: Product Overview

    PRODUCT OVERVIEW IPVT10 is an on-premise video conferencing server designed for enterprises seeking a powerful and secure video conferencing solution. It offers one easy-to-use platform that combines all aspects of an enterprise video conferencing platform, including room and web-based options and conferencing management.
  • Page 21: Ipvt10 Technical Specifications

    IPVT10 Technical Specifications The following table resumes all the technical specifications including the protocols/standards supported, server module, audio/video features, MCU functional features, meeting and device management for IPVT10. Table 2: IPVT10 Technical Specifications Server Modules MCU Unit, Registrar Server, Traversal Server, IPVideoTalk Meeting Server, Device Server, Contacts Server, Storage Server, SIP Trunk Server, WebRTC Server.
  • Page 22 2x RJ45 Gigabit Ethernet LAN ports; 1x RJ45 Dedicated IPMI LAN port Display Ports 1 x VGA port Temperature and Operation 0°C to 45°C, Humidity: 10 % to 90% Non-condensing Humidity P a g e | 21 IPVT10 User Guide Version 1.0.2.8...
  • Page 23: Table 3: Ipvt10 Server Meetings Performance

    Table 3: IPVT10 Server Meetings Performance Current Meeting Video Max Participants Descriptions Number Feeds • If the participant only uses single NIC to join into the conference, it only supports 200 participants in the conference which is limited by the bandwidth.
  • Page 24: Getting Started

    IPVT10 conferencing system, it gets registered with an auto-assigned IPVideoTalk ID, starting from the IPVideoTalk ID “100”. This IPVideoTalk ID is a SIP account and when the GVC32xx connects with IPVT10 server, users could initialize conferences, make calls, join conferences with this IPVideoTalk ID on GVC32xx client.
  • Page 25: Conference Management Platform

    Login to Conference Management Platform 1. Login URL: The IP address or domain name which is configured by the administrator on the IPVT10 server’s Web Deployment Platform 2. Login Account: The default account user name is “admin”, and the default password is “admin”. The user name and password could be modified on IPVT10 server’s Web Deployment Platform.
  • Page 26: Create Meetings

    √ Meeting Room) ○ Schedule Meeting (Video (Only support to invite √ Conference) IPVideoTalk ID) Schedule Meeting (Webinar) √ × Start Scheduled Meeting √ √ Join Meeting √ √ P a g e | 25 IPVT10 User Guide Version 1.0.2.8...
  • Page 27: Join Meeting

    √ Delete participant × √ √ √ √ Mute all × End meeting √ √ √ √ √ Chat All group chat/Panelists group √ √ √ √ × chat P a g e | 26 IPVT10 User Guide Version 1.0.2.8...
  • Page 28 Click the meeting URL in the meeting invitation Email to join the meeting. The following chapters describe more details about using GVC32XX, WebRTC Client and IPVideoTalk Mobile App to join meeting. P a g e | 27 IPVT10 User Guide Version 1.0.2.8...
  • Page 29: Gvc32Xx Client

    Configure IPVT10 Server Address If users want to use IPVT10 service on GVC32xx client, users need to configure the IPVT10 server address on the GVC32xx client. 1. Power on the GVC32xx client, and ensure that the GVC32xx client connects to the network correctly.
  • Page 30: Activate/De-Activate Ipvideotalk Id

    4. Enter the IP address/Domain name of the Conference Management Platform in “IPVideoTalk Server”. Figure 4: IPVideoTalk Application Configuration Page 5. Save and apply the configuration, and the GVC32xx client will connect to the IPVT10 server. Activate/De-Activate IPVideoTalk ID When the GVC32xx client connects and registers on IPVT10 server, an IPVideoTalk ID will be auto- assigned on the GVC32xx client (The first GVC32xx will have “100”...
  • Page 31: Figure 5: Ipvideotalk Application

    3. Users could edit "Display Name". The Display Name will be displayed on the callee side when the users make an IPVideoTalk call. 4. When users finish editing, click on the yellow shortcut key on GVC remote control to save the configuration. P a g e | 30 IPVT10 User Guide Version 1.0.2.8...
  • Page 32: Start A Meeting

    GVC32XX. Schedule a Meeting Users could schedule a meeting on IPVideoTalk Portal. For details, please check chapter Meetings. P a g e | 31 IPVT10 User Guide Version 1.0.2.8...
  • Page 33: Start A Webinar

    “Redial” will call all the participants.  Add Member Users could click on this button to open the dialing interface, and add participants into the exiting conference. P a g e | 32 IPVT10 User Guide Version 1.0.2.8...
  • Page 34 If the video from GVC32XX is terminated by the meeting host, the icon will be shown on the label. Users can click on this icon and enable/disable the video from GVC32XX during the meeting. Figure 8: Conf Control-Me P a g e | 33 IPVT10 User Guide Version 1.0.2.8...
  • Page 35: Figure 8: Layouts Options

    If sharing webcam fails, it may be caused by the user’s current role, which does not have the permission to share the webcam. • When all the participants are muted, IPVT10 generates a comfort noise to make users aware that the conference is still in progress. ...
  • Page 36: Request To Share Webcam

    If the GVC’s camera is not shared during an IPVideoTalk meeting, the WebRTC acting as host can request GVC clients to share their camera. A prompt will be displayed on the screen to accept or reject the request as shown in the figure below. P a g e | 35 IPVT10 User Guide Version 1.0.2.8...
  • Page 37: Recording

    1. When users join into the IPVideoTalk meeting, users could click on recording button or shortcut button to see the recording menu which including “Start local recording” and “Start cloud recording”. P a g e | 36 IPVT10 User Guide Version 1.0.2.8...
  • Page 38: Check Meeting Information

    2. GVC32XX will show the information prompt as below: The meeting Subject, Meeting ID, Host, Password, URL, Host code, PSTN access number (for IPVideoTalk Pro and Plus) and Server location area will be listed there. P a g e | 37 IPVT10 User Guide Version 1.0.2.8...
  • Page 39: Join Meeting

    If the meeting has set the password, users need to enter the password in the DTMF input box according to the IVR, and press “#” key to confirm the password. Figure 13: Input Meeting PIN Code P a g e | 38 IPVT10 User Guide Version 1.0.2.8...
  • Page 40: Schedule Meeting

    A meeting notification will be prompted on the host GVC32XX display device 10 minutes and 5 minutes before meeting starts. Once the scheduled time arrives, the scheduled meeting will be started and GVC32XX will dial all invited participants automatically. P a g e | 39 IPVT10 User Guide Version 1.0.2.8...
  • Page 41: Start Scheduled Meeting Manually

    3. Click on "Cancel conf" option on GVC32XX display device. Note: If the meeting is canceled, the meeting entry will be removed from the "Schedule" list, but users could find the meeting history in IPVideoTalk Portal. P a g e | 40 IPVT10 User Guide Version 1.0.2.8...
  • Page 42: Ipvideotalk Application

    IPVideoTalk Portal to check the meeting history 4. Contacts This is used to show the business contacts. If the device is not linked on IPVideoTalk Portal, this will be empty. P a g e | 41 IPVT10 User Guide Version 1.0.2.8...
  • Page 43: Contacts

    This is used to check the detailed information of the contacts, such as name, phone number, Email address and so on. The green dot represents "online, and the grey dot represents "offline". P a g e | 42 IPVT10 User Guide Version 1.0.2.8...
  • Page 44: Notices

    The GVC32XX will be configured with an available IPVideoTalk service, the user will firmware upgrading path to upgrade to the required firmware receive a notice. version. P a g e | 43 IPVT10 User Guide Version 1.0.2.8...
  • Page 45: Unread Messages

    To check and reply (if required) messages in "Notices" section: 1. Select "Notices" and open the notices list. 2. Select the message. There will be a dialog prompted to display message content. P a g e | 44 IPVT10 User Guide Version 1.0.2.8...
  • Page 46: Settings

    This is used to activate/de-activate IPVideoTalk ID. Green icon indicates active IPVideoTalk ID while Grey icon indicates inactive IPVideoTalk ID. Users can click on this box to activate and de-activate IPVideoTalk ID. P a g e | 45 IPVT10 User Guide Version 1.0.2.8...
  • Page 47 After editing, users need to save the configuration by pressing the yellow shortcut key on GVC remote control, or selecting the "Save" option at the top right corner to have the changes take effect. P a g e | 46 IPVT10 User Guide Version 1.0.2.8...
  • Page 48: Messages On Gvc32Xx Main Page

    GVC32XX, the notification message displayed on the bottom of the screen will disappear. • System upgrade maintenance notification. Once the maintenance is done, the notification message displayed on the bottom of the screen will disappear. P a g e | 47 IPVT10 User Guide Version 1.0.2.8...
  • Page 49: Webrtc Client

    Internet Explorer/Safari do not support screen sharing function currently. If there is no prompt to remind you to install the plug-in, please upgrade your browser to the latest version or use the supported browsers to join meeting such as Firefox, Chrome or Opera. P a g e | 48 IPVT10 User Guide Version 1.0.2.8...
  • Page 50: Features Supported On Different Browsers

    View shared webcams √ √ √ √ √ √ Chat Group chat √ √ √ √ √ √ Private chat √ √ √ √ √ √ Host Control P a g e | 49 IPVT10 User Guide Version 1.0.2.8...
  • Page 51: Join A Meeting

    Users could input the Meeting ID, Name and Email Address to join the meeting. Users could find the meeting ID from the notification Email, or users could contact the meeting host to obtain the meeting ID. P a g e | 50 IPVT10 User Guide Version 1.0.2.8...
  • Page 52: Join A Meeting Via Notification Email

    In the IPVideoTalk meeting notification Email, users could join the meeting by clicking on "Click Here to Join the Meeting". The default browser needs to be configured as Firefox, Opera or Chrome so the meeting link can be automatically opened with the supported WebRTC browser. P a g e | 51 IPVT10 User Guide Version 1.0.2.8...
  • Page 53: Figure 22: Notification Email

    Figure 22: Notification Email If the host has set password authentication for the meeting, users need to input the password to join the meeting successfully. Please see figure below: P a g e | 52 IPVT10 User Guide Version 1.0.2.8...
  • Page 54: Participants Register

    Click on the register URL to enter the register page. (The participant could click on the URL which is used for joining in the meeting, and if the meeting requires the participant to register, it will direct the participant to the register page.) P a g e | 53 IPVT10 User Guide Version 1.0.2.8...
  • Page 55: Figure 24: Sign-Up Page

    Name for the user in the meeting. If the meeting is terminated/canceled/expired, the user cannot continue to register. When registration is finished, users could load the meeting into Google Calendar or Outlook. P a g e | 54 IPVT10 User Guide Version 1.0.2.8...
  • Page 56: Install Plug-In For Ie

    Firefox, Chrome or Opera. Figure 26: Download IPVideoTalk Plug-in Click “Download” and the browser will direct users to install and operate the plug-in, please follow the guidance to install. P a g e | 55 IPVT10 User Guide Version 1.0.2.8...
  • Page 57: Meeting Interface

    Users only need to install the plug-in once, and users can join the IPVideoTalk meeting shortly afterwards. Meeting Interface When users join the conference from the web browser, users will see the following interface: P a g e | 56 IPVT10 User Guide Version 1.0.2.8...
  • Page 58: Figure 28: Meeting Interface On Firefox

    This is used to show all participants in the conference. The meeting host could set that all participants can see all meeting members. [4] - Chat Chat in meetings, supports group chat and private chat now. [5] - Mute This is used to enable/disable mute. P a g e | 57 IPVT10 User Guide Version 1.0.2.8...
  • Page 59 Users could click “Help” or “About” to get IPVideoTalk information or version. [13] - Network Status It is used to show Audio/Video Information including Server location, QoS information of the current network, and Audio/Video packet loss. P a g e | 58 IPVT10 User Guide Version 1.0.2.8...
  • Page 60: Webinar Practice Session

    Webinar starting time. Or, the device owner could select to call the conference ID to join into the Webinar for preparation. Figure 29: Prepare Webinar Option P a g e | 59 IPVT10 User Guide Version 1.0.2.8...
  • Page 61: Figure 30: Set Panelist

    Webinar starts. Note: If the Webinar is about to the scheduled ending time, but the Webinar is not started, this Webinar will be expired automatically. Figure 31: Webinar Practice Session P a g e | 60 IPVT10 User Guide Version 1.0.2.8...
  • Page 62: Audio

    This Speaker selection feature is only available for Chrome and Opera users. Figure 32: Select Microphone and Speaker : This icon represents if other participants could hear the voice, user can click to mute the MIC. P a g e | 61 IPVT10 User Guide Version 1.0.2.8...
  • Page 63: Current Speaker

    If the user has multiple cameras, the user could select the camera from the prompted window. When done, the browser needs to get the permission to preview the video. P a g e | 62 IPVT10 User Guide Version 1.0.2.8...
  • Page 64: Figure 33: Share Your Own Webcam

    , and the user could click on this option to close the shared camera. • If there is no video camera connected with the PC, the webcam icon will be shown as Figure 33: Share Your Own Webcam P a g e | 63 IPVT10 User Guide Version 1.0.2.8...
  • Page 65: Sharing

    Users could choose to share the entire screen or one of the applications. Here are the steps: Click on icon at the bottom of the browser. Users could choose to share the desktop or an application. P a g e | 64 IPVT10 User Guide Version 1.0.2.8...
  • Page 66: Pause Sharing

    Stop Sharing When users start to share screen/application, users may stop sharing at any time by clicking the icon at the bottom of the browser. P a g e | 65 IPVT10 User Guide Version 1.0.2.8...
  • Page 67: Switch Sharing Resource

    Participants list This is used to show all participants in the conference. The meeting host could set to allow all participants to see all meeting members. P a g e | 66 IPVT10 User Guide Version 1.0.2.8...
  • Page 68: Figure 38: Participants List

    Client Types: Users could see the participants’ clients type in the Participants List, the icon will be seen in front of the participants’ name. Here are all clients type icons: P a g e | 67 IPVT10 User Guide Version 1.0.2.8...
  • Page 69: All Group Chat

    Group chat is supported on WebRTC. The WebRTC participants can chat in group during the meeting. Select to send to "All" in the dropdown list. Simply enter message in the chat window and send the message. P a g e | 68 IPVT10 User Guide Version 1.0.2.8...
  • Page 70: Panelists Group Chat

    1. The Webinar host and panelists could send messages to this group, and receive messages from it. 2. The general Webinar participants cannot check the messages in panelists chat group, nor send messages to it. P a g e | 69 IPVT10 User Guide Version 1.0.2.8...
  • Page 71: Private Chat

    Select the person you want to send the message to in the dropdown list. Once the message is sent, the message will be marked as "Private". You can click the name to reply private message quickly. P a g e | 70 IPVT10 User Guide Version 1.0.2.8...
  • Page 72: Raise Hand

    If a participant needs help or wants to be unmuted, he could click on button to raise hand, and the meeting host could see the icon in Participants List, as the figure shows below: Figure 43: Raise Hand P a g e | 71 IPVT10 User Guide Version 1.0.2.8...
  • Page 73: Q&A

    This feature is only supported for IPVideoTalk Webinar. 1. The Webinar participants click on the icon on the right bottom corner, and the participants could send the questions to the Webinar host/panelists. Figure 44: Send Questions P a g e | 72 IPVT10 User Guide Version 1.0.2.8...
  • Page 74: Figure 45: Answer The Questions

    Webinar. Figure 46: Answer Live in Public Mode All participants will see the question, and know that the user is trying to answer the question. P a g e | 73 IPVT10 User Guide Version 1.0.2.8...
  • Page 75: Figure 47: End Live Answer

    Answer by Text: The Webinar host/panelists will send texts to the user who sends the question. The Webinar host/panelists could select option “Send to all participants”, and all participants will see the question and answer. Figure 49: Answer by Text P a g e | 74 IPVT10 User Guide Version 1.0.2.8...
  • Page 76: Browser Notification

    Click on the button at the right bottom corner, and select “Report a Problem”, it will direct users to upload the logcat. P a g e | 75 IPVT10 User Guide Version 1.0.2.8...
  • Page 77: Quit A Meeting

    Host Become Meeting Host Click on button on WebRTC interface to access Meeting info, and then click on "Host Meeting". P a g e | 76 IPVT10 User Guide Version 1.0.2.8...
  • Page 78: Multiple Meeting Hosts

    The GVC32XX which establishes the IPVideoTalk meeting will be the meeting host by default. • If the WebRTC user becomes an IPVideoTalk meeting host with host code, the user will be the meeting host until leaving the meeting. P a g e | 77 IPVT10 User Guide Version 1.0.2.8...
  • Page 79: Meeting Control

    GVC32XX device cannot be muted. Users could also click on Settings button at the upper right corner, and click on “Mute All” option to mute all participants. P a g e | 78 IPVT10 User Guide Version 1.0.2.8...
  • Page 80: Cloud Recording

    2. When Facebook/YouTube account is authenticated, the meeting host could start to broadcast the meeting. 3. When the user wants to start living on Facebook, the user could select the channel: Personal Timeline, Page, Group. P a g e | 79 IPVT10 User Guide Version 1.0.2.8...
  • Page 81: Live On The 3Rd Party Platform

    Video Layouts Control Only the host could control the video layouts for the video conference. When the video layouts are changed, all the participants will see the updated video layouts. P a g e | 80 IPVT10 User Guide Version 1.0.2.8...
  • Page 82: Figure 53: Tile Layout

    Focus 1+N: There are three modes for users: “1+3” layout, “1+5” layout, and “1+7” layout, which means one large video image with N smaller video images (polling mode). The current large video image is displaying the video image from current speaker. P a g e | 81 IPVT10 User Guide Version 1.0.2.8...
  • Page 83: Figure 54: Focus 1+N Layout

    Figure 54: Focus 1+N Layout • Speaker: Select one participant in the Participants List as speaker. The selected participant will be displayed in full size. Figure 55: Speaker Layout P a g e | 82 IPVT10 User Guide Version 1.0.2.8...
  • Page 84: Figure 56: Select Fixed Position

    8 video feeds, the layouts include Tile Layouts (Default), 1x2, 2x2, 3x3. • In the 1+N layout, if one of conference participants is fixed in the large panes, the voice-activated feature is disabled automatically. P a g e | 83 IPVT10 User Guide Version 1.0.2.8...
  • Page 85: Stop Sharing The Webcam

    1. On the Participants List, click on the menu following the certain participant, and click on “Preview Video” as the screenshot shows below to preview the participant’s video. It requires the participant to enable the camera, otherwise, the meeting host cannot preview the participant’s video. P a g e | 84 IPVT10 User Guide Version 1.0.2.8...
  • Page 86: Figure 58: Preview Video

    4. If the preview video is not selected to be played in turn, users could click on icon at the right bottom corner to add it as video carousel attendees. 5. Click on the icon at the right bottom corner to close to preview the video. P a g e | 85 IPVT10 User Guide Version 1.0.2.8...
  • Page 87: Disable/Enable Chat Function

    , and select “Add Participant”, the user could input the IPVideoTalk ID or Email address and click on “Add” to invite more participants. When done, IPVideoTalk system will call GVC32XX directly, or send an invitation to the given Email address. P a g e | 86 IPVT10 User Guide Version 1.0.2.8...
  • Page 88: Remove Participant

    If choosing “Exit meeting” only the host will leave, please make sure to end the meeting manually from IPVideoTalk portal after all participants left. Otherwise, it will be ended automatically after 6 hours. Figure 61: End/Exit Meeting P a g e | 87 IPVT10 User Guide Version 1.0.2.8...
  • Page 89: Mobile Client

    IPVideoTalk mobile application on your mobile device. Configure IPVT10 Server Address If users want to use IPVT10 service in IPVideoTalk mobile client, users need to configure the IPVT10 server address in the IPVideoTalk mobile client. Start IPVideoTalk mobile client on the mobile device.
  • Page 90: Join A Meeting Via Mobile App

    Input the meeting ID, name and Email address in order to inform other participants. The name and Email address that the user have entered will be saved on the device and will be automatically used next time when joining a meeting again. P a g e | 89 IPVT10 User Guide Version 1.0.2.8...
  • Page 91: Figure 63: Ipvideotalk Application Join Meeting Interface

    Email has been registered or invited, the user could join into the meeting directly. If the meeting host has set password authentication for the meeting, users need to input the password to join the meeting. P a g e | 90 IPVT10 User Guide Version 1.0.2.8...
  • Page 92: Host A Meeting Via Mobile App

    Prerequisites: The meeting should have “To be hosted” status, which is 15 minutes before the meeting starting time. Otherwise, users cannot host the meeting via Mobile App. 1. Users could input the meeting ID, host code, name, and Email address to host the meeting. P a g e | 91 IPVT10 User Guide Version 1.0.2.8...
  • Page 93: Figure 65: Host Meeting Via Mobile App

    Email in the web portal to host the meeting. The meeting host does not need to input the password to host the meeting in this scenario. Figure 65: Host Meeting via Mobile App P a g e | 92 IPVT10 User Guide Version 1.0.2.8...
  • Page 94: Meeting Interface

    Figure 66: IPVideoTalk Meeting Interface on Mobile Client Users could set landscape mode during the meeting under "Setting" option on device for better video viewing effect. Figure 67: IPVideoTalk Landscape Mode P a g e | 93 IPVT10 User Guide Version 1.0.2.8...
  • Page 95: Figure 68: Clients Type Icons

    • Mute Local Microphone Users can mute or unmute the microphone. • Share Camera (beta) Users are able to click this option to share the camera to the meeting. P a g e | 94 IPVT10 User Guide Version 1.0.2.8...
  • Page 96: Webinar Practice Session

    The default behavior is the IPVideoTalk Cloud System will not call the Webinar host or invite the GVC panelists, there will be a prompt on GVC32xx host to ask whether to call the participants P a g e | 95 IPVT10 User Guide Version 1.0.2.8...
  • Page 97: Figure 69: Webinar Practice Session

    Webinar. The Webinar host could also kick out any participant who is waiting out of the Webinar. During the preparation period, there are some limited features: Recording/Live features are temporarily unavailable. P a g e | 96 IPVT10 User Guide Version 1.0.2.8...
  • Page 98: Audio Control

    If users disconnect the 3.5mm headset or Bluetooth headset, the media channel will be switched to use other 3.5mm headset or Bluetooth headset as default. Otherwise, the media channel will be switched to “Speaker”. P a g e | 97 IPVT10 User Guide Version 1.0.2.8...
  • Page 99: Figure 70: Media Channel Configuration Interface

    Figure 70: Media Channel Configuration Interface P a g e | 98 IPVT10 User Guide Version 1.0.2.8...
  • Page 100: Invite Participants

    Users could share the meeting information to invite more participants, share the meeting via Messaging or Email function on the device. Tap on "Participants" icon on the screen below and tap on ; or tap on meeting name and select “Share”. P a g e | 99 IPVT10 User Guide Version 1.0.2.8...
  • Page 101: Video

    • If the user is a participant in an IPVideoTalk Webinar, the user cannot share the camera to the meeting. P a g e | 100 IPVT10 User Guide Version 1.0.2.8...
  • Page 102: Group Chat

    Simply enter a message in the chat window and send the message; When receive a new message, you will see the numeral prompt at the upper right corner of the "Chat" icon P a g e | 101 IPVT10 User Guide Version 1.0.2.8...
  • Page 103: Panelist Group Chat

    Only the Webinar host and panelists could send/receive messages via this chat group. • The other participants cannot check the messages in this chat group, they are unable to send/receive messages via this chat group. P a g e | 102 IPVT10 User Guide Version 1.0.2.8...
  • Page 104: Private Chat

    Select the participant you want to send the private message to in the Participants List, or click the icon at the upper right corner in your chat list to create a new chat, and select the participant; The recently talked participants will be displayed in chat list. P a g e | 103 IPVT10 User Guide Version 1.0.2.8...
  • Page 105: Q&A

    Q&A Only IPVideoTalk Webinar supports this feature. 1. The Webinar participants could click on the icon on the right bottom corner, and send the questions to the Webinar host/panelists. P a g e | 104 IPVT10 User Guide Version 1.0.2.8...
  • Page 106: Figure 78: Q&A Interface

    2. The Webinar host/panelists will receive the notification of new questions and check all questions (including answered questions and unanswered questions). There are two ways to answer the question, “Answer live in public mode” or “Answer by Text”. P a g e | 105 IPVT10 User Guide Version 1.0.2.8...
  • Page 107: Figure 79: Answer Methods

    Answer by Text: The Webinar host/panelists will send texts to the user who sends the question. The Webinar host/panelists could select option “Send to all participants”, and all participants will see the question and answer. P a g e | 106 IPVT10 User Guide Version 1.0.2.8...
  • Page 108: Exit Meeting

    During the meeting, Mobile user could apply to be the meeting host to control the meeting. Panelists 1. Select a participant in Participants Lists. 2. Long pressing the screen on the name of the panelist, the menu will be shown up. P a g e | 107 IPVT10 User Guide Version 1.0.2.8...
  • Page 109: Mute/Unmute

    Email. The recording file is MP4 format, including the meeting audio, video/presentation (presentation will be recorded and has higher priority than video stream). P a g e | 108 IPVT10 User Guide Version 1.0.2.8...
  • Page 110: Stop Sharing The Webcam

    GVC32XX client to share the webcam. Disable/Enable Chat Function • Disable chat Under “Chat” section, click on the button "Disable All to Chat" to disable chatting feature. No participant can send chat anymore. P a g e | 109 IPVT10 User Guide Version 1.0.2.8...
  • Page 111: Mute Attendees On Entry

    Remove Participant In the Participants List, long pressing the name of the participant, users could see the menu, and users could click on “Remove” to remove the participant. P a g e | 110 IPVT10 User Guide Version 1.0.2.8...
  • Page 112: End/Leave Meeting

    IPVideoTalk portal after all participants left. Otherwise, it will be ended automatically after 6 hours. Figure 81: Choose How to End Meeting About Users could check the software version of the App, terms of service and privacy policy here. P a g e | 111 IPVT10 User Guide Version 1.0.2.8...
  • Page 113: Conference Management Platform

    Sign In Enter the IP address or domain name of the IPVT10 Server in the browser of the PC. Note: Users could use domain name, internal/external IP address, or NAT static IP address to access the Conference Management Platform.
  • Page 114: Definitions

    Users could click “Admin Center” (including sub-user management and enterprise information management), and update Settings (including personal information settings and instant meetings template settings). P a g e | 113 IPVT10 User Guide Version 1.0.2.8...
  • Page 115: Access Ipvt10 Web Ui

    Click “Sign Out” to exit. Access IPVT10 Web UI Users could login the IPVT10 Web UI directly from Conference Management Platform, and check the IPVT10 server status/server configuration properties/syslog logs/etc. 1. Click on the option “Server Maintenance” at the right upper corner of the UI.
  • Page 116: Enterprise Brand Customization

    Users could click on “Delete” button to recover the Logo to default IPVideoTalk Logo. Click on “Save” button to save and apply the new uploading Logo. The default IPVideoTalk Logo will be replaced to the new Logo. P a g e | 115 IPVT10 User Guide Version 1.0.2.8...
  • Page 117: Devices

    Personal Room Number as the meeting ID. Add Device Automatically When the GVC32xx device connects to the IPVT10 server for the first time, it will be associated with the enterprise of the IPVT10 automatically. Create Accounts for 3...
  • Page 118: Assign Devices

    Other users cannot use this assigned device. 1. Access to the device menu in IPVT10 server. 2. Select a certain device, and click to access the Device Details page, as the figure shows below:...
  • Page 119: Figure 89: Device Details

    5. When the user confirms to assign the device, only the assigned user could use this device to schedule meetings or view the meeting histories on this device. Users could also follow the steps above to change the owner of the device. P a g e | 118 IPVT10 User Guide Version 1.0.2.8...
  • Page 120: Device Authority Management

    2. Select a certain device, and click to access the Device Details page, as the figure shows below: Figure 91: Conference Capabilities Configuration 3. Users could configure the conference capabilities and the available regions of the IPVT10 server. Table 8: Conference capabilities parameters...
  • Page 121: View/Search Devices

    View/Search Devices Users could view the detailed information of all devices in IPVT10 server. 1. Access to the device menu in IPVT10 server, as the figure shows below: Figure 93: Devices Menu 2. Users could search the device by the device user, or search the device by region. Users could also search the device by the MAC address or IPVideoTalk ID.
  • Page 122: Authenticated Devices Management - Remote Control

    • In the IPVT10 server, the auto-linked GVC320x/3210 devices cannot be deleted (The service cannot be used normally if the auto-linked GVC320x/3210 devices are deleted). The created IPVideoTalk IDs can be deleted, and all conferences information and data of the IPVideoTalk IDs will be removed from the IPVT10 sever.
  • Page 123: Meetings

    The default setting of conference password is none for the Personal Room. If the user needs to set a conference password, the user could set the preferred password in the template. Users could check the Personal Room Number here. P a g e | 122 IPVT10 User Guide Version 1.0.2.8...
  • Page 124: Meet Now

    IPVideoTalk ID of the authenticated device. ▪ If the user selects “Room Device”, the default setting is “Personal Room”, and the P a g e | 123 IPVT10 User Guide Version 1.0.2.8...
  • Page 125: Figure 97: Meeting Now Options

    4. Users could modify the default information for “Meet Now”. Go to IPVideoTalk Portal → Settings → Meet Now Template/personal Room Template, users could modify the default meeting information. P a g e | 124 IPVT10 User Guide Version 1.0.2.8...
  • Page 126: Schedule A New Meeting

    • Recurring: Recurring meeting on regular time basis. Please refer to chapter Schedule a Recurring Meeting for more information. P a g e | 125 IPVT10 User Guide Version 1.0.2.8...
  • Page 127 15 minutes before the meeting starts. Users could also configure the Email reminder, set the sending time before the meeting. Users could set 3 Email reminders for each meeting. P a g e | 126 IPVT10 User Guide Version 1.0.2.8...
  • Page 128: Figure 99: Email Settings

    4. If the two scheduled meetings time are overlapped during the same period, there will a prompt to indicate users to change the schedule. Users still can schedule the meeting and ignore the overlap. P a g e | 127 IPVT10 User Guide Version 1.0.2.8...
  • Page 129: Schedule A New Webinar

    The scheduler could also select to show only 2 default Phone Access Numbers. • Attendees Control - Mute Attendees on Entry: If checked, all participants will be muted when entering the Webinar. P a g e | 128 IPVT10 User Guide Version 1.0.2.8...
  • Page 130 Approval: Users could set to get verified automatically, or verified manually. If it is set to get verified manually, the participant will not receive the confirmation Email immediately after registering, and the participant cannot join into the Webinar until passing the verification. P a g e | 129 IPVT10 User Guide Version 1.0.2.8...
  • Page 131: Figure 101: Schedule Webinar - I

    Notifications: If this option is checked, when someone registers for this Webinar, the Webinar system will send a notification automatically to the Webinar host. Figure 101: Schedule Webinar - I P a g e | 130 IPVT10 User Guide Version 1.0.2.8...
  • Page 132: Figure 102: Schedule Webinar - Ii

    20 options. The Registration Items include Input, Drop-down, MText, Radio, and Multiple Checkboxes. Users could customize and add the items by requirements, and users could also define the customize option is a required option or not. P a g e | 131 IPVT10 User Guide Version 1.0.2.8...
  • Page 133: Figure 103: Customize Registration Page

    Click on the icon and start to edit this option such as the option name, the sub-options, and whether if the option is required. P a g e | 132 IPVT10 User Guide Version 1.0.2.8...
  • Page 134: Figure 105: Customize Options Ii

    Thank-you Email, and preview the Email. • Missed-you Email: If this option is selected, the Webinar system will send the Emails to the users who registered/invited but miss the Webinar. P a g e | 133 IPVT10 User Guide Version 1.0.2.8...
  • Page 135: Schedule A Recurring Meeting

    Users could schedule a recurring meeting, if users want to have a meeting on daily/weekly/monthly basis. Select "Recurring" below "Duration" option when scheduling a meeting as the figure shown below: Figure 107: Set Recurring Meeting P a g e | 134 IPVT10 User Guide Version 1.0.2.8...
  • Page 136: View Meeting

    The meeting is not started in the scheduled time period. The History Expired meeting is expired automatically. Users can reschedule meeting. Canceled The meeting is canceled. Users can reschedule meeting. P a g e | 135 IPVT10 User Guide Version 1.0.2.8...
  • Page 137: Figure 108: Check The Registered Participants

    4. Move the cursor on the meeting, and click on button , users could copy the meeting information. Figure 109: Copy Meeting Invitation 5. Click on one meeting’s subject to view its details. P a g e | 136 IPVT10 User Guide Version 1.0.2.8...
  • Page 138: Figure 110: Meeting Details - Meeting Info

    The participants who pass the approval could only renew the registration, the status of approval is still passed. Figure 111: Meeting Details - Registered Participants P a g e | 137 IPVT10 User Guide Version 1.0.2.8...
  • Page 139: Figure 112: Meeting Details

    8. In the meeting detailed information, it will show the joining meeting timeline for all participants, and the registration timeline for registrants. The “Pie statistics graph” including the countries of all participants, and the clients’ type of the participants. P a g e | 138 IPVT10 User Guide Version 1.0.2.8...
  • Page 140: Figure 113: Meeting Timeline

    Figure 113: Meeting TimeLine P a g e | 139 IPVT10 User Guide Version 1.0.2.8...
  • Page 141: Figure 114: Pie Statistics Graph

    Content, Participants List and Registrants List, Q&As, Recording files (it will show all recording files if users have multiple recording operation). If the meeting does not request the participants to register, there will be no Participants List. P a g e | 140 IPVT10 User Guide Version 1.0.2.8...
  • Page 142: Start Meeting Or Webinar

    1. Access Upcoming meetings list, move the mouse cursor on the meeting and click on button. 2. Fill in the new meeting information and click "Save". Once the meeting is saved, the users can edit all fields, including the meeting organizer. P a g e | 141 IPVT10 User Guide Version 1.0.2.8...
  • Page 143: Upcoming Meeting - Cancel

    4. Fill in the new meeting information and click "Save". The users can edit all fields including the host device when editing the meeting for rescheduling. 5. After the meeting is saved, Email notifications will be sent to Email participants. P a g e | 142 IPVT10 User Guide Version 1.0.2.8...
  • Page 144: Restart Meeting

    Figure 116: Report Email Notification Email When the device’s firmware version is too low, a notification Email will be sent to the registered Email address to inform the users. P a g e | 143 IPVT10 User Guide Version 1.0.2.8...
  • Page 145: Recordings

    Check Storage Space The administrator of the enterprise account could check the total storage space and the rest of the storage space on the left bottom of the Recording page. P a g e | 144 IPVT10 User Guide Version 1.0.2.8...
  • Page 146: Contacts

    2. My Contacts: The contacts under this section are only for current login account, other users cannot see the contacts even though they are in the same business group. Figure 119: Contacts P a g e | 145 IPVT10 User Guide Version 1.0.2.8...
  • Page 147: My Contacts

    The green icon indicates "ONLINE" status while the gray icon indicates "OFFLINE" status or no IPVideoTalk • Public devices The green icon indicates "ONLINE" status while gray icon indicates "OFFLINE" status. Figure 120: Contacts Screen P a g e | 146 IPVT10 User Guide Version 1.0.2.8...
  • Page 148: Add Contact

    Device: Enter the name of the device. • IPVT ID: Choose IPVideoTalk ID of the device. • Department: Select the department the contact belongs to so that the contacts can be managed in groups. P a g e | 147 IPVT10 User Guide Version 1.0.2.8...
  • Page 149: Edit Contact/Public Device

    To batch delete contacts or public devices, batch check the contacts or public devices and click button. Departments Company groups could be managed using "Departments", which are displayed in tree structure as shown below. Figure 123: Directory Organization – Groups P a g e | 148 IPVT10 User Guide Version 1.0.2.8...
  • Page 150: Department - Add Department

    Put the cursor on one department in tree structure and click on Click "OK" to confirm or click "Cancel" to cancel. Import Contacts 1. Click on 2. Download the template Excel form by clicking the link in the pop-up window. P a g e | 149 IPVT10 User Guide Version 1.0.2.8...
  • Page 151: Figure 125: Batch Import Devices Screen

    Please make sure the imported file has the same file encoding format as the selected file. Otherwise, the file will not be read by the system and fail to be imported. P a g e | 150 IPVT10 User Guide Version 1.0.2.8...
  • Page 152: Export Contacts

    Figure 126: Company Profile Screen User Management Users could add Users and allocate privilege for Users. Users could be granted privileges such as scheduling meeting, managing contacts and devices. P a g e | 151 IPVT10 User Guide Version 1.0.2.8...
  • Page 153: Add Users

    Table 11: Conference Capabilities Parameters Parameters Description Maximum Participants The default maximum participants are up to 300. Maximum Video Feeds The default maximum video feeds are up to 120. P a g e | 152 IPVT10 User Guide Version 1.0.2.8...
  • Page 154: Edit Users

    Region Multiple IPVT10 servers could correspond to one region. For more details, please kindly refer to the IPVT10 Administration Guide. 3. Click "Save" button to save, IPVideoTalk system will send the activated Email to the Email address.
  • Page 155: Delete Users

    Language: Users could select the displaying language on the IPVideoTalk Portal right bottom corner . Currently, it only supports Chinese, English, Japanese and Spanish. The language in the Email notification will be selected by this setting. Figure 129: Settings P a g e | 154 IPVT10 User Guide Version 1.0.2.8...
  • Page 156: Multiple Languages

    IPVideoTalk supports French, German, English, Spanish, Japanese and Chinese. Default language can be changed from the bottom bar on any page on IPVideoTalk Portal. Figure 130: Change IPVideoTalk Language P a g e | 155 IPVT10 User Guide Version 1.0.2.8...
  • Page 157: Experiencing Ipvt10 Video Conferencing Server

    Thank you again for using Grandstream IPVT10 Conferencing Server, it will be sure to bring convenience to both your business and personal life. P a g e | 156 IPVT10 User Guide Version 1.0.2.8...

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