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interface application. See the appropriate website user interface
application for more information:
For previous generation UID/UIZ systems, use
S
www.MyInfinity.Carrier.com.
For newer generation Infinity Touch systems, use
S
www.MyInfinityTouch.com. The Auxiliary Sensor email
alerts are enabled when the "Urgent" notifications are
enabled.
Step 8 — System Start- -Up
After the previous steps have been performed, power may be
applied to the system, including both the SAM01 and the Infinity
system. The Infinity wall control will automatically find the
SAM01 at system power on during the system self- -installation
sequence. If the SAM is being added to an existing system, initiate
a full system re- -install sequence to ensure that the SAM is
discovered properly.
The wall control will enter the system installation screens
automatically and will display the Equipment Summary screen
when finished. For previous generation UID/UIZ systems, the
Equipment Summary screen will display REMOTE ACCESS YES
near the bottom. For the newer Infinity Touch systems, the word
SAM will appear toward the bottom right of the Equipment
Summary screen. If REMOTE ACCESS YES or SAM is not
displayed on the Equipment Summary screen, or if "no sam" is
displayed in the Infinity Touch Equipment Summary screen, check
connections to the ABC wires as well as ensure the Yellow LED is
lit on the SAM01 (this ensures the module has power). The Green
LED will be lit next to each ABC connection if the User Interface
(wall control) has established communications.
NOTE: The Yellow Status LED may begin to flash status codes
when used with newer generation Infinity Touch systems. This is
likely due to the fact that the network interface within the SAM
enclosure has been disconnected. The following status codes
should be ignored when using the SAM with newer generation
Infinity Touch controls:
Code 61: Radio out of range
Code 62: Loss of communication with radio or Ethernet device
Code 63: Radio not registered
Code 66: Ethernet/Wi-Fi not detected
Code 67: No communication with server
Step 9 — PIN Number and Serial Number
previous generation UID/UIZ systems, only)
The PIN and Serial number of the System Access Module are used
by the system owner to register their system with the Carrier web
server Remove the sticker containing the PIN number from the
radio and install at the front of the Owner's Guide. Also, write
down the SAM serial number in the Home Owner's Guide. The
serial number can be found on the SAM packaging, at the bottom
of the large SAM circuit board or in the user interface Service
Menu. If PIN number is lost or missing, it can be found by entering
the Service Menu of the User Interface (10 second press of the
Advance button) and looking at the Model/Serial Numbers screen.
The PIN will be listed with the System Access Module model and
serial numbers.
RS- - 232 CONNECTOR
An RS- -232 port has been provided for connection to home
automation equipment. Consult your home automation supplier for
support. If the particular home automation supplier needs
information for the interface, you may supply the latest version of
the SAM Remote Access Interface Specification, found on
HVACpartners, to the home automation supplier. Designing and
providing the interface to the Infinity system through the RS- -232
communication port on the SAM is the responsibility of the home
automation supplier. Contact your Distributor Service Manager for
details, if required.
UPDATING SYSTEM PROFILE
(For previous generation UID/UIZ systems, only)
The Infinity System will automatically send system information to
Carrier's computer servers within one hour after the system has
been successfully installed. Access to the system via the Internet or
telephone will not be available until this occurs. The system can be
forced to send its information through the following process if
Internet and telephone access is required immediately. Press and
hold the RADIO TEST button for 15 seconds. When the button is
first pressed, the Red LED will turn on. Five seconds into the press,
the Yellow LED will turn on. Fifteen seconds into the press, the
Green COM1 LED will turn on. Release the button when the
Green LED turns on. The Red LED will flash when messages are
being sent. The Red and Yellow LEDs will flash when the SAM is
waiting for message replies. Upon successful profiling, both Green
LEDs will be lit. If profiling is not successful, the Red LED will be
lit solid. The entire profiling process can take up to 15 minutes per
Infinity System. If two systems are connected to one SAM, then
the profiling process can take up to 30 minutes.
If the Infinity system ABC wiring is moved from connector 1 to
connector 2 (or vice versa), or Infinity equipment has changed, the
System Access Module must update Carrier's servers with the new
information. This will happen automatically within one hour, or
can be manually forced with the process described above.
FAULT INDICATORS — Under normal operation, the Yellow
and Green LED will be on continuously (solid). If the System
Access Module does not receive communications with the Infinity
system, the Green LED will not be on. If there are faults present,
the Yellow LED indicator will blink a two digit status code. The
first digit will blink at a fast rate, the second at a slow rate.
NOTE: When the SAM01 is used with the newer Infinity Touch
systems, it may display status codes that are unique to the
(For
previous generation UID/UIZ systems, but are irrelevant when
the SAM is used with the newer Infinity Touch systems. See the
note below for these codes that should be ignored.
STATUS
CODE
45
61
62
63
64
NOTE: The 61, 62, and 63 status codes should be IGNORED
for newer generation Infinity Touch systems.
4
TROUBLESHOOTING
DESCRIPTION
Board Failure
Radio out of range (no coverage for five minutes)
Loss of communication with the radio
Radio not registered with the local network
(unregistered for five minutes)
Auxiliary sensor active
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