Troubleshooting
When a problem occurs while you are using the printer, refer to the topics listed below to resolve the
problem. This manual describes the symptoms of only the printer problems you are most likely to
encounter.
If your problem is not described here, refer to the Reference Guide on the Setup Software &
Refer to the Reference Guide on the Setup Software & Reference Guide CD-ROM for information on
how to deal with other problems.
When an error occurs
When the ink or paper runs out or the paper jams, the BJ Status
Monitor automatically appears. The BJ Status Monitor is an applica-
tion that uses messages and pictures to display printing progress and
the status of the printer while it is printing.
Look at the messages and pictures to determine what type of
error has occurred.
Click the Guide tab and proceed as directed by the message
shown. After you have resolved the error, printing resumes.
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