Canon BJC-3010 User Manual
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Canon BJC-3010 User Manual

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BJC-3000
BJC-3010
USER'S
MANUAL
Canon

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  • Page 1 BJC-3000 BJC-3010 USER’S MANUAL Canon...
  • Page 2 BUBBLE JET PRINTER User's Guide Please read this User's Guide carefully before installing and operating the printer. Afterwards, please keep the User's Guide QA7-0939-V01 in a safe place for future reference.
  • Page 3 ® International ENERGY STAR Program AS AN ENERGY STAR PARTNER, CANON INC. HAS DETERMINED THAT THIS PRODUCT MEETS THE ENERGY STAR GUIDELINES FOR ENERGY EFFICIENCY. The international ENERGY STAR Office Equipment Program is a global program that promotes energy saving through the use of computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption.

  • Page 4: Reference Guide Cd-Rom

    If any error or omission is found, contact the manufacturer. Refer to the Contact List provided with the printer for your nearest Canon office. The manufacturer and its subsidiaries assume no responsibility for any results of operation of the product.

  • Page 5: Table Of Contents

    Contents Safety Precautions........................4 Parts and Functions of the Printer ..................8 Notes on Handling the USB Interface...................10 Printing Your Document Printing from Windows....................12 Printing from a Macintosh..................16 Loading Paper (A4 size) .......................20 Using Plain Paper......................20 About a Variety of Print Media ....................22 Notes on Handling Print Media ...................23 Using the BJ Cartridges and Scanner Cartridge ..............24 About Cartridge Types....................24...

  • Page 6: Safety Precautions

    Safety Precautions Please read the safety warnings provided in this manual to ensure that you use the printer safely. Do not attempt to use the printer in any way not described in this manual as this could result in unforeseen printer faults or cause a fire or electric shock. Choosing a location Never damage, modify, stretch or excessively bend or twist the power cord.
  • Page 7 Safety Precautions Cleaning the printer Choosing a location Use a damp cloth to clean the printer. Never Do not install the printer in a location that is use flammable solvents such as alcohol, ben- unstable or subject to excessive vibration. zene or thinner.
  • Page 8 When you are carrying the printer, always use Working around the printer both hands and hold the printer by both ends. Never put your hands or fingers in the printer When you are moving the while it is printing. printer to another location, The printer contains mov- keep it stable so that you ing parts that could cause...
  • Page 9 Safety Precautions Never touch the metal contacts on a BJ Do not subject BJ Cartridges or ink tanks to Cartridge after printing. shocks or excessive vibration. The metal parts may be This could cause the ink to very hot and could cause leak out and stain your burns.

  • Page 10: Parts And Functions Of The Printer

    Flashing (orange) : Printer error. Remove the cause of the error before printing is resumed. Flashing (Flashes orange and : Service error. Contact a Canon service facility. green alternately.) RESUME button After you have removed the cause of a printer error, press the RESUME button to resume printing.
  • Page 11 Parts and Functions of the Printer Rear View Printer Cable Connector (Parallel Interface) Power Connector Printer Cable Connector (USB Interface) Printer Cable Connector (Parallel Interface) Provides a connection point for connecting a parallel interface cable to the printer. Printer Cable Connector (USB Interface) Provides a connection point for connecting a USB interface cable to the printer.

  • Page 12: Notes On Handling The Usb Interface

    Notes on Handling the USB Interface When you use the printer through the USB interface, you can connect or disconnect the USB inter- face cable while the printer and computer are turned on. However, you must take care over the fol- lowing points.
  • Page 13 Notes on Handling the USB Interface When you connect multiple printers using the USB interface, use the external USB hub. When you connect multiple printers using the USB interface, use the external USB hub and then install the printer driver. (when using Windows 98, install the printer driver each time you connect the printer.) For more details, please refer to the Driver and Utility Guide for Windows Users or the Driver and Utility Guide for Macintosh Users in the Reference Guide (CD-ROM), depending on the computer...

  • Page 14: Printing Your Document

    Printing Your Document After you set up the printer, start printing. This section describes how to print a document on plain paper. Printing from Windows Create a document using an application program. (Or, open the file you wish to print.) Specify the paper size in the application program you are using.
  • Page 15 Printing Your Document Specify the necessary print settings in the printer driver. (For details, see next page.) Click the OK button to close the Printer Properties dia- logue box. Start printing from the application program. Click the OK button. Printing begins. The following screen appears during printing.
  • Page 16 About the Printer Properties dialogue box The printer driver is a program that converts the text or image files you created with an application program and then sends the converted data to the printer. The printer driver works on processing the data so the printer can use it.
  • Page 17 Printing Your Document Choose Print Mode: Several print modes are pre-registered here. When you select an icon in the Choose Print Mode box, the combination of BJ Cartridge and Media Type settings changes automatically. Select the most appropriate icon according to your print purpose. BJ Cartridge: Specifies the type of BJ Cartridge to use.

  • Page 18: Printing From A Macintosh

    Printing Your Document After you set up the printer, start printing. This section describes how to print a document on plain paper. Printing from a Macintosh Create a document using an application program. (Or, open the file you wish to print.) Specify the paper size by selecting Page Setup from the File menu.
  • Page 19 Printing Your Document Specify the necessary print settings in the printer driver. (For details, see next page.) Start printing from the application program. Click the Print button. Printing begins. The following screen appears during printing. - When a single Macintosh computer is connected to the printer : - While printing from the print server in a network environment : The print progress is displayed.
  • Page 20 About the Printer Properties dialogue box The printer driver is a program that converts the text or image files you created with an application program and then sends the converted data to the printer. The printer driver works on processing the data so the printer can use it.
  • Page 21 Printing Your Document BJ Cartridge: Specifies the type of BJ Cartridge to use. [Black] : when black BJ cartridge is to be used for printing. [Colour] : when colour BJ cartridge is to be used for printing. [Photo] : when photo BJ cartridge is to be used for printing. Print Mode: Several print modes are pre-registered here.

  • Page 22: Loading Paper (A4 Size)

    Loading Paper (A4 size) This section describes the paper loading procedure using A4-size plain paper. Using Plain Paper Raise the paper rest. Paper rest Fan the stack to remove static cling and align the edges of the stack by tapping it on a flat surface.
  • Page 23 Printing area (dark shade): Canon recommends that you print within this area. Printable area (light shade): The area in which it is possible to print. However, printing in this area can adversely affect the print quality or the paper feed precision.

  • Page 24: About A Variety Of Print Media

    The standard European DL and US Commercial #10 sizes can be used. Do not use other envelope sizes. Canon offers a range of special paper and films for the reproduction of superb images in vibrant colours. For best results when printing photographs, use the Photo BJ Cartridge.

  • Page 25: Notes On Handling Print Media

    About a Variety of Print Media Notes on Handling Print Media To avoid poor print quality and possible damage to the printer, never use the types of media listed below. - Folded paper - Curled paper - Creased or crumpled paper - Damp or wet paper - Excessively thin media (weight less than 64 g/m - Excessively thick media (weight more than 105 g/m...

  • Page 26: Using The Bj Cartridges And Scanner Cartridge

    Using the BJ Cartridges and Scanner Cartridge About Cartridge Types - When you perform a print job, a BJ Cartridge must be installed onto the cartridge holder. When the ink of a specific colour runs out, only the empty ink tank needs to be replaced. - When you wish to scan an image, the scanner cartridge must be installed for scanning instead of the BJ Cartridge.
  • Page 27 Using the BJ Cartridges and Scanner Cartridge Black BJ Cartridge BC-30 Ink tank Uses pigment black ink. Pigment black ink is best for printing sharp black characters. Although it is relatively slow to dry, it is waterproof after drying. Ink Tank BCI-3BK This cartridge should be used for printing monochrome documents only.

  • Page 28: About Cartridge Combinations

    About Cartridge Combinations You can get better results from your printer if you exchange the BJ cartridge depending on the work that you are doing. Read the following, and switch the cartridges in accordance to your task. (The figures show the cartridge holder, the cartridges to be installed, and the ink tanks.) Standard colour combination Use the colour BJ Cartridge (BC-33) for the following: Printing monochrome documents...
  • Page 29 Using the BJ Cartridges and Scanner Cartridge Scanner combination When you wish to use the printer as a scanner for scanning an image, install the Color Image Scanner Cartridge IS-32. Using the Scanner ( p.36) Discard empty ink tanks immediately according to the local laws and regulations regarding disposal of consumables.

  • Page 30: Installing The Photo Bj Cartridge

    Installing the Photo BJ Cartridge Use of the Photo BJ Cartridge is recommended when you print image data such as a photograph from a digital camera or scanner which requires fine halftone colours. For a print job using the Photo BJ Cartridge, be sure to install the Photo BJ Cartridge and ink tanks in the right positions as shown in the following figures.
  • Page 31 Installing the Photo BJ Cartridge Pick up the Ink Tank BCI-3Y (Yellow) and pull up on the orange tape to break the seal of the clear film. Grip the bottom of the ink tank as shown and twist off the orange protective cap in the direction of the arrow.

  • Page 32: Replacing The Ink Tanks

    Replacing the Ink Tanks The following pages describe how to replace empty ink tanks. When you purchase extra ink tanks, make sure that you get the correct ink tanks for each BJ Cartridge. - For Color BJ Cartridge BC-33 Ink Tank BCI-3BK Ink Tank BCI-3C Ink Tank BCI-3M Ink Tank BCI-3Y...
  • Page 33 Replacing the Ink Tanks Remove the new ink tank from its package. Pull the orange tape up and against the perforations to open the packing film. Label Remove the film carefully so you do not remove the label from the ink tank. The label is needed to match the ink tank with the correct slot of the BJ Cartridge.
  • Page 34 Photo colour combination Color BJ Cartridge BC-34 Photo Ink Tank Ink Tank Ink Tank Ink Tank BCI-3PBK BCI-3PC BCI-3PM BCI-3Y BCI-3PBK Photo (Black) Photo Photo Photo Photo Photo Photo Yellow BCI-3PC Photo (Cyan) Black Cyan Magenta BCI-3PM Photo (Magenta) BCI-3Y (Yellow) To lock the ink tank in place, press down on top of the ink tank.

  • Page 35: Replacing The Bj Cartridge

    If the print quality remains poor even after replacing the ink tanks and cleaning the print head, the print head is worn out and you must replace the BJ Cartridge. Canon recommends the following BJ Cartridges for use with this printer. Color BJ Cartridge BC-33...
  • Page 36 Remove the entire BJ Cartridge with the ink tanks in place. • If you are removing a partially used BJ Cartridge, store it in the BJ Cartridge container. • Always hold the BJ Cartridge by the circles embossed on the left and right sides of the BJ Cartridge. Never touch the metal contacts or the print head on the BJ Cartridge.
  • Page 37 Replacing the BJ Cartridge Lower the cartridge lock lever until it locks in place. Press in the fix tabs to remove the orange plastic inserts. Fix tabs Insert the ink tanks in the new BJ Cartridge and then press down gently on top of each ink tank until it locks in place.

  • Page 38: Using The Scanner

    Using the Scanner Installing the Color Image Scanner Cartridge IS-32 in the printer makes it possible to scan and save images such as your favourite photographs and greeting cards. The Color Image Scanner Cartridge IS-32 operates in combination with the special IS Scan Software (i.e., IS Scan scanner driver and IS Scan Plus utility program).

  • Page 39: Before Using The Scanner

    Using the Scanner Before Using the Scanner Check the following items before using the scanner. Color Image Scanner Cartridge IS-32 Optical Components Electrical contacts Install this scanner cartridge to use the printer as a scanner. The scanner cartridge is composed of precision components. Do not touch the electrical contacts and optical components, such as lenses, to avoid poor scanning results, poor contact and static electricity.
  • Page 40 The following two pages describe the basic procedures from scanning to printing. Install the IS Scan scanner driver. Installing the IS Scan Software (p.40) Install the Color Image Scanner Cartridge IS-32. Remove the BJ Cartridge installed in the cartridge holder and then install the Color Image Scanner Cartridge IS-32.
  • Page 41 Using the Scanner Load the image you wish to scan in the auto sheet feeder and start prescanning. When you wish to scan only a portion of the image, use prescanning. You can select a portion of the image for actual scanning. This allows you to shorten the time required for scanning.

  • Page 42: Installing The Is Scan Software

    Installing the IS Scan Software Before using the Color Image Scanner Cartridge IS-32, you must install the IS Scan Software. • Before installing the IS Scan Software , quit any application programs that are running. • If another IS Scan Software is installed in the system, uninstall the old version of the IS Scan Software and then install the new version.
  • Page 43 Installing the IS Scan Software Select the desired item, then click the Next but- ton. - Install TWAIN driver only: Select this item if you are using a TWAIN-compatible application program for processing image data. This installs the IS Scan scanner driver only. - Normal installation: Select this item if you are not using a TWAIN-compatible application program for processing image data.

  • Page 44: Scanning And Saving The Image

    Scanning and Saving the Image This section describes the basic operation procedures from launching the IS Scan software (IS Scan Plus for Windows or IS Scan for Macintosh) to scanning and saving the image. Remove the BJ Cartridge installed in the car- tridge holder and then install the Color Image Scanner Cartridge IS-32.
  • Page 45 Installing the IS Scan Software Perform white level calibration. When you use the Color Image Scanner Cartridge IS-32 for the first time, be sure to perform white level calibration. The white level calibration data is stored into memory and used for maintaining the correct colour balance of scanned images.
  • Page 46 Load the image you wish to scan in the auto sheet feeder of the printer. Place the image in the scanning holder. Insert the scanning holder in the auto sheet feeder of the printer. To prevent possible damage to the scanning holder, always insert the scanning holder into the auto sheet feeder with its top edge (seamed side) facing down.
  • Page 47 Installing the IS Scan Software Drag the mouse. When you wish to scan only a portion of the entire image, drag the mouse to specify the por- tion. Follow the procedure below. Point to a corner of the rectangle for the area on the image you want to select.
  • Page 48 Save the image. Click the Save button. When the Save As dialogue box is displayed, enter the necessary items, such as a file name and file format type, and click the Save button. Exit the IS Scan software. Click the Exit button. (If you wish to print the scanned image, proceed with the printing operation before you exit IS Scan Plus.) Select Exit from the File menu.

  • Page 49: Printing The Image

    Installing the IS Scan Software Printing the Image Before printing the scanned image, replace the Color Image Scanner Cartridge IS-32 with the BJ Cartridge. Replace the Color Image Scanner Cartridge IS- 32 with the BJ Cartridge. Open the front cover of the printer. Remove the scan- ner cartridge installed in the cartridge holder.

  • Page 50: Routine Maintenance

    Routine Maintenance This section describes the maintenance procedure for the BJ Cartridge and cleaning method for the printer. When to Replace the BJ Cartridge The ink tanks and print heads of the BJ Cartridge are consumable items. Read the following guide- lines.

  • Page 51: Printing A Nozzle Check Pattern

    Routine Maintenance Printing a Nozzle Check Pattern The nozzle check pattern confirms whether the inks are being correctly ejected from the print head nozzles and whether the print head on the BJ Cartridge is correctly aligned. Print the nozzle check pattern when the printouts are streaked or the colour tones are not correct, or after print head clean- ing has been performed.

  • Page 52: Printing A Nozzle Check Pattern

    Printing a Nozzle Check Pattern The nozzle check pattern confirms whether the inks are being correctly ejected from the print head nozzles and whether the print head on the BJ Cartridge is correctly aligned. Print the nozzle check pattern when your printouts are streaked or the colour tones are not correct, or after print head clean- ing has been performed.

  • Page 53: Cleaning The Print Head

    Routine Maintenance Cleaning the Print Head Cleaning the print head clears the nozzles. There are two ways to clean the print head: normal print head cleaning and deep print head cleaning. Always execute normal print head cleaning first. If this does not correct the problem then execute deep print head cleaning.
  • Page 54 Make sure that the printer is switched on. Select normal print head cleaning in the printer driver. Select Page Setup from the File menu, then click the Utilities button. Select Print head cleaning. Click the OK button. The POWER lamp starts flashing and print head cleaning begins.
  • Page 55 Routine Maintenance Print a nozzle check pattern to confirm the success of normal print head cleaning. p.49 or p.50) If normal print head cleaning does not correct the problem, perform deep print head cleaning. Open the Printer Properties dialogue box, then click the Maintenance tab.
  • Page 56 Click the OK button. The POWER lamp starts flashing and print head clean- ing begins. It takes approximately 1 to 2 minutes until the POWER lamp stops flashing and the deep print head cleaning operation is completed. For details on when to clean the print head, refer to the User's Guide. Print a nozzle check pattern to confirm the success of deep print head cleaning.

  • Page 57: Aligning The Print Head

    Open the Printer Properties dialogue box. Click Start and select Settings-Printer. Click Canon BJ F300 and then select Properties from the File menu. Select Print Head Alignment. Click the Maintenance tab to open the Maintenance sheet.
  • Page 58 For the printed B1 and B2 patterns, enter the number of the pattern in which the lines are per- fectly aligned and then click OK. When the message reappears, check that there is paper in the printer and then click OK. The pattern shown on the right is printed.

  • Page 59: Aligning The Print Head

    Routine Maintenance Aligning the Print Head After the BJ cartridge is exchanged, align the print head position of the BJ cartridge as explained below. Confirm that the printer is turned on and place two sheets of A4 plain paper in the auto sheet feeder.
  • Page 60 For the printed B1 and B2 patterns, enter the number of the pattern in which the lines are per- fectly aligned and then click Send. When the message reappears, check that there is paper in the printer and then click OK. The pattern shown on the right is printed.

  • Page 61: Cleaning The Printer

    Routine Maintenance Cleaning the Printer After long use paper dust and room dust may accumulate around the paper output slot and other parts of the printer. Press the POWER button to switch the printer off. Make sure that the POWER lamp is off, then unplug the power cord from the power outlet.

  • Page 62: Troubleshooting

    Troubleshooting When a problem occurs while you are using the printer, refer to the topics listed below to resolve the problem. This manual describes the symptoms of only the printer problems you are most likely to encounter. If your problem is not described here, refer to the Reference Guide on the Setup Software & Reference Guide CD-ROM.

  • Page 63: Cannot Install The Printer Driver

    Solution: Check that Windows Explorer can successfully read the disk. If the CD-ROM is unreadable, contact a Canon service facility. Check that the CD-ROM icon is displayed on the screen. If the CD-ROM is unreadable, contact a Canon service facility.

  • Page 64: Paper Jams

    Paper jams Solution: Slowly pull the paper out from the paper feed side or the paper output side, whichever is easier. If the paper tears and some of it is left in the printer, switch the printer off, open the front cover and remove the jammed paper fragments.

  • Page 65: An Error Message Appears

    Troubleshooting Cause: Paper wrinkled, curled. Solution: Check that you are using appropriate media. Paper that is folded, curled or crumpled not only feeds incorrectly, but may also cause paper jams. An error message appears Error writing to LPT1 or USBPRN displayed Cause: Printer is not on.
  • Page 66 Cause: Print spool is not operating correctly. Solution: Open the Printer Properties dialogue box directly from the Start menu. Click on the Spool settings button in the Details tab and then select "Print directly to the printer". Cause: Printer port LPT1: fault (when using the parallel interface only) Solution: Check the status of the printer port LPT1.

  • Page 67: Application Error Or General Protection Fault

    Rebuild the document and print it again. If there is no problem with the new document, the original file was probably faulty. If the same problem recurs with the new file, contact a Canon service facility. Cause: Installed printer driver not operating correctly.

  • Page 68: Error Number (*202) Displayed

    Error number (*202) displayed Cause: Sufficient memory not available for the application program. Solution: Refer to the user's manual for your application program and check that the required amount of memory is allocated to the application program. If there is not enough memory installed, install more memory. Refer to the user's manual for your computer for information on installing additional memory.

  • Page 69: Printing Stops In Mid-Job

    Troubleshooting Printing Stops in mid-job Cause: The print job is a finely detailed photograph or illustration. Solution: Check the POWER lamp. If the POWER lamp is slowly flashing green, the printer is operating normally. The printer requires more time to process a finely detailed illustration or photograph. Cause: Printer has been operating for a long time.

  • Page 70: The Power Lamp Flashes In Orange

    The POWER lamp flashes in orange POWER lamp When an error occurs, the POWER lamp blinks for warning. Count the number of flashes and identify the problem as described below. Flashes: RESUME button Cause: Paper out, paper jam, paper feed error. Solution: Set the paper correctly.

  • Page 71: The Power Lamp Flashes Orange And Green Alternately

    Press the RESUME button to skip the error so you can continue printing. When the waste ink tank becomes full, the POWER lamp flashes orange and green six times alternately, and printing is no longer possible. Contact a Canon service facility to have the waste ink tank replaced immedi- ately.

  • Page 72: Printout Is Unsatisfactory

    Printout is unsatisfactory Meaningless characters or symbols printed Cause: Previous print job cancelled before it was finished. Solution: Switch off the printer and computer, switch them on again, and print again. Cause: Not using the correct printer driver. Solution: Start the print procedure again and make sure BJC-3000 is displayed in the Name box of the Print dialogue box.

  • Page 73: Printout Is Faint Or Colours Are Wrong

    Rebuild the document and print it again. If there is no problem with the new document, the original file was probably faulty. If the same problem recurs with the new file, contact a Canon service facility. Printout is faint or colours are wrong Cause: The print head nozzles in a BJ Cartridge are clogged or one of the inks has run out.

  • Page 74: The Last Part Of Print Job Not Printing

    The last part of print job not printing Cause: The paper used for printing differs from the paper size specified in the application program and printer driver. Solution: - Specify the paper size you are using in the printer driver Page Size setting in the Page Layout tab. - If your application program allows you to specify the paper size in the page setup, ensure that the Page Size settings in the software application and the printer driver are the same.

  • Page 75: Print Side Rubbed And Stained

    Troubleshooting Print side rubbed and stained Cause: The Paper Thickness Lever is not positioned correctly. Solution: When you print data that consumes a large quantity of ink, the print side may be rubbing because it has a tendency to curl, depending on the media you are using. If this occurs, set the Paper Thickness Lever to the Down position.

  • Page 76: Printed Pages Curled, Warped Or Wrinkled

    Printed pages curled, warped or wrinkled Cause: You are printing on very thin paper and excess ink is being absorbed by the paper. Solution: Print on special print media made by applying a coating to the print side, such as High Resolution Paper or Glossy Photo Paper.

  • Page 77: Other Problems

    Troubleshooting Other problems Refer to the Reference Guide on the Setup Software & Reference Guide CD-ROM for information on how to deal with the problems listed below. Colour document printed in monochrome Colours not clear Printed text rotated 90 degrees Printing in top left corner Text cut off at bottom right corner, right edge, or bottom edge Text or image reversed (mirrored)

  • Page 78: Specifications

    Temperature: C to 35 C (32 F to 95 ° ° ° ° Print speed (printing with Canon standard pattern): Humidity: 5% to 90%RH (no condensation) Colour printing using Color BJ Cartridge BC-33 Power supply: Fast: 4 ppm ± Normal:2.8 ppm...
  • Page 79 (USB port operation also needs to be Resolution: assured by the manufacturer.) Canon extended mode: 180, 360, 720, 1440 dpi iMac or Power Macintosh G3 computer with USB Compatible BJ Cartridges: interface with Mac OS 8.1 or later, which is prein- Color BJ Cartridge BC-33: stalled by a computer manufacturer on purchase.
  • Page 80 CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON COMPUTER SYSTEMS, INC. 2995 Redhill Ave., Costa Mesa, CA 92626, U.S.A. CANON CANADA INC. 6390 Dixie Road, Mississauga, Ontario, L5T 1P7, Canada CANON EUROPA N.V. P.O.Box 2262, 1180 EG, Amstelveen, The Netherlands CANON (UK) LTD.

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