Page 1 PHOTO PRINTER User’s Guide...
Page 2: Table Of Contents
Inside the Printer ... 17 Operation Panel ... 18 Printer Driver Functions (Windows) ...19 Opening the Printer Properties Dialog Box ... 20 Printer Properties Dialog Box Description ... 22 BJ Status Monitor Functions ... 36 Canceling a Print Job ... 39 Uninstalling Printer Drivers ...
Page 3 Using the Printer with a Network ... 61 Uninstalling Printer Drivers ... 65 Routine Maintenance ...66 When to Replace Ink Tank and Maintain Printhead ... 67 Replacing an Ink Tank ... 68 Printing the Nozzle Check Pattern ... 73 Printhead Cleaning ... 77 Printhead Deep Cleaning ...
Page 4 Printer Does Not Start or Stops During Print Jobs ... 135 Paper Does Not Feed Properly or Paper Jams ... 141 The POWER Lamp Flashes Orange ... 144 An Error Message is Displayed on the Screen ... 147 Problems Unique to Windows ... 156 Problems Unique to the Macintosh ...
Page 5: Introduction
Introduction Thank you for purchasing the Canon S9000 Photo Printer. This User’s Guide provides complete explanations of the features and functions of the printer. This guide uses the following symbols to indicate important information. Always observe these instructions. Warning ➤...
Page 6: How To Use This Manual
How to Use This Manual To view this User’s Guide, we recommend that you use Acrobat screens shown below are for Acrobat Reader 4.0. Please note that screens displayed by Acrobat Reader 3.0 or 5.0 are slightly different. Use this button to enlarge the viewing screen.
Page 7 Displays the table of contents. Click the heading to jump to the topic. Click the " " symbol to see the headings for each chapter. Click the " " symbol to close the headings. How to Use This Manual Use this button to search for a word.
Page 8: Safety Precautions
Safety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use the printer safely. Do not attempt to use the printer in any way not described in this manual. Warning ➤ You may cause an electric shock/fire or damage the printer if you ignore any of these safety precautions.
Page 9: Cleaning The Printer
Periodically unplug the printer and use a dry cloth to wipe off any dust or dirt that has collected on the plug and power outlet. If the printer is placed in a location exposed to a lot of dust, smoke or high humidity, the dust that has collected on the plug may absorb moisture and cause insulation failure and ﬁre.
Page 10: Maintaining The Printer
Do not place metal objects (paper clips, staples, etc.) or containers of ﬂammable solvents (alcohol, thinners. etc.) on top of the printer. If any foreign object (metal or liquid) falls into the printer, unplug the power cord and call for service.
Page 11: Choosing A Location
To avoid the risk of ﬁre or electric shocks, install the printer in a location with an ambient temperature range of 41°F to 95°F (5°C to 35°C) and humidity of 10% to 90% (condensation free).
Page 12: Power Supply
Never remove the plug by pulling on the cord. Do not use an extension cord. If you do not intend to use the printer for a long period of time, unplug it after turning it off. Never use a power supply voltage other than that supplied in the country of purchase.
Page 13 Safety Precautions Do not shake printheads or ink tanks. Ink may leak out and stain clothing or the surrounding area. Never touch the electrical contacts on a printhead after printing. The metal parts may be very hot and could cause burns.
Page 14: Printer Parts And Their Functions
Printer Parts and Their Functions • Front View • Rear View • Inside the Printer • Operation Panel Printer Parts and Their Functions...
Page 15: Front View
Paper rest Sheet feeder Load paper here. Paper feeds automatically, one sheet at a time. Front cover Open to replace the ink tanks or remove jammed paper. Printer Parts and Their Functions Front View...
Page 16: Rear View
Printer Parts and Their Functions Rear View USB port Used to connect the printer to a computer through a USB interface. Rear View...
Page 17: Inside The Printer
Adjusts the gap between the printhead and the surface of the printing paper. Printhead lock lever Locks the printhead into the holder. Once the printhead is installed, do not touch this lever. Printer Parts and Their Functions Printhead holder Install the printhead here. Inside the Printer...
Page 18: Operation Panel
Green: The printer is ready to print. Flashing green: The printer is preparing to print, or is currently printing. Flashing orange: An error has occurred and the printer is not ready to print. Flashing orange and green alternately: An error has occurred that may require you contact the Customer Care Center.
Page 19: Printer Driver Functions (Windows)
Printer Driver Functions (Windows) • Opening the Printer Properties Dialog Box • Printer Properties Dialog Box Description • BJ Status Monitor Functions • Canceling a Print Job • Uninstalling Printer Drivers Printer Driver Functions (Windows)
Page 20: Opening The Printer Properties Dialog Box
In your application, select the command to print a document. The Print dialog box can usually be opened by clicking Print from the File menu. Ensure that Canon S9000 is selected in the Name ﬁeld, then click Properties. The Printer Properties dialog box will appear.
Page 21 This method is used for maintenance operations such as printhead cleaning, or to specify printer settings common to all application programs. When the Printer Properties dialog box is opened from the Start menu, additional tabs appear, including the Details tab. These do not appear when the Printer Properties dialog box is opened from within an application.
Page 22: Printer Properties Dialog Box Description
Printer Properties Dialog Box Description ➤ Note The screens in this section refer to Windows Me/Windows 98 operation. The equivalent screens for Windows XP and Windows 2000 may look slightly different. Printer Driver Functions (Windows) • Main Tab • Page Setup Tab •...
Page 23: Main Tab
Main Tab Media Type Ensure that this setting matches the type of media loaded in the printer. Print Quality Select the print quality you require from among the different options. To select a custom print quality, select Custom, then click Set.
Page 24 ? mark, then click the desired item. To see a description of operating procedures, click Help. If the button does not appear when using Windows XP or Windows 2000, click Start, then select All Programs, then Canon S9000, then Guide.
Page 25: Page Setup Tab
Page Setup Tab Page Size Ensure that the correct paper size is selected. Orientation Select landscape or portrait printing and ensure that it is the same orientation used in the application. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
Page 26 When using this function, ensure that you correctly specify the Page Size and the Printer Paper Size. The document is resized when printed. When this is selected, you can specify the Printer Paper Size and Scaling. pages ﬁt on each printed page.
Page 27 Select to print multiple copies of the document one copy at a time. Preview area Verify the overall layout, stamps, background and other settings to be applied to the print job. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
Page 28 Stamp Select the check box, then choose a stamp. Place stamp over text When Stamp is checked, this option is active. When checked, the stamp is printed over the print data. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
Page 29 Click to select a new background, or to display the details of the background you have selected. Preview area Shows how the stamp and background will appear on the printed page. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
Page 30: Effects Tab
Effects Tab Simulate Illustration This function lets you manipulate color image data to produce illustration effects. Select the check box, then adjust the image brightness with the Contrast slider. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
Page 31 In such cases, select the Apply Throughout Page check box. Preview area Preview the results of you image manipulation before sending the data to the printer. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
Page 32 Displays the print settings currently saved in the Proﬁles tab. The Current Settings proﬁle contains the settings currently speciﬁed in the Main, Page Setup and Effects tabs. The Default Settings proﬁle contains the factory default settings. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
Page 33 Add to Proﬁles dialog box will appear. Retrieve from Proﬁles Click to activate registered printer settings. You can change the contents of the Main, Page Setup and Effects tabs by selecting the printer settings in Printing Proﬁles, then clicking Retrieve from Proﬁles. This button is disabled when Current Settings is selected.
Page 34: Maintenance Tab
Maintenance Tab Cleaning Click to start printhead cleaning. Deep Cleaning Click to start printhead deep cleaning. Use this function only if Cleaning has not improved the print quality. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
Page 35 Click to turn the printer off. Auto Power Click to enable the printer to turn off automatically when no data is sent to the printer for a certain period of time, and to automatically turn the printer on again when data is sent to the printer.
Page 36: Bj Status Monitor Functions
The BJ Status Monitor launches automatically when data is sent to the printer. When launched, the BJ Status Monitor will appear as an icon on the taskbar. Click the Canon BJ Status Monitor icon on the taskbar. The BJ Status Monitor will appear.
Page 37 Printer Driver Functions (Windows) ➤ Note To open the BJ Status Monitor when the printer is not printing, click the Maintenance tab in the Printer Properties dialog box, then click Start Status Monitor. BJ Status Monitor Functions...
Page 38 The BJ Status Monitor is automatically displayed when an error occurs, such as if the printer runs out of paper or ink is low. In such cases, take the appropriate action as described in the Printer Status tab. In Windows Me or Windows 98, click the Guide tab and follow the instructions on-screen.
Page 39: Canceling A Print Job
Canceling a Print Job To cancel the current print job, ﬁrst open the BJ Status Monitor. Click the Canon BJ Status Monitor icon on the taskbar. Click Cancel Printing. ➤ Note If Cancel Printing is grayed out, press the RESUME/CANCEL button on the printer to terminate the print job.
Page 40: Uninstalling Printer Drivers
Click Start, then Programs, then Canon S9000, then Uninstall. ➤ Note For Windows XP, click Start, then All Programs, then Canon S9000, then Uninstall. Click Yes when the conﬁrmation message appears. When all the ﬁles have been deleted, click OK.
Page 41: Printer Driver Functions (Macintosh)
Printer Driver Functions (Macintosh) • Description of Print Settings • BJ Print Monitor • Canceling a Print Job • Using the Printer with a Network • Uninstalling Printer Drivers Printer Driver Functions (Macintosh)
Page 42: Description Of Print Settings
Description of Print Settings • Page Setup Dialog Box • Print Dialog Box Printer Driver Functions (Macintosh) • Printer Utility Dialog Box • Detailed Setting Dialog Box • Options Dialog Box • Register Settings Dialog Box Description of Print Settings...
Page 43: Page Setup Dialog Box
The image is printed on the entire paper surface, so that no margins are left on the four sides of the paper. The media types available for Borderless Printing are Photo Paper Pro and Glossy Photo Paper. For all other media types, the print quality may decrease. Printer Driver Functions (Macintosh) Description of Print Settings...
Page 44 Custom 1 to Custom 3 from the Paper Size drop-down menu. The Custom dialog box lets you specify the length and width of the paper. Utilities Click to open the Printer Utility dialog box for maintenance operations such as printhead cleaning, nozzle check pattern printing and changing the print mode. Save Settings Click to save the settings speciﬁed in the Page Setup dialog box.
Page 45: Printer Utility Dialog Box
Printer Utility Dialog Box The Printer Utility dialog box is displayed when you click Utilities in the Page Setup dialog box. Select the function you want to perform. Display area showing the various maintenance functions, including cleaning and test pattern printing. Click the icon to start this function. For further details, refer to "Routine Maintenance".
Page 46 ➡ Printhead Cleaning ➡ Printhead Deep Cleaning ➤ Note For information about printhead alignment, refer to the printed Quick Start Guide . Printer Driver Functions (Macintosh) Description of Print Settings...
Page 47: Print Dialog Box
To open the Print dialog box, select Print on the File menu in your application program. Media Type Ensure that this setting matches the type of media loaded in the printer. Grayscale Printing Select to print a grayscale version of a color document.
Page 48 Specify the output destination, print order and page layout for the document you are printing. Apply Allows you to register print settings or to implement a previously saved print setting. Printer Driver Functions (Macintosh) Detailed Setting Dialog Box. Description of Print Settings...
Page 49: Detailed Setting Dialog Box
To open the Detailed Setting dialog box, select Manual click Details. Panel display icons Click these icons to switch between panels in the Detailed Setting dialog box. Printer Driver Functions (Macintosh) in the Print dialog box, then Description of Print Settings...
Page 50 Move the slider to adjust the balance between print quality and speed. Moving the slider to the right enhances print quality, and moving it to the left increases printing speed. Halftoning Select either Dither or Diffusion ink dot conﬁgurations. Printer Driver Functions (Macintosh) Description of Print Settings...
Page 51 To display the Special Effects panel, click the Special effects display icon. Simulate illustration Select the check box to manipulate color image data to produce illustration effects. Adjust the brightness of the image with the Contrast slider. Printer Driver Functions (Macintosh) Description of Print Settings...
Page 52 In such cases, select the Apply Throughout Page check box. Preview area Preview the results of your manipulated image, before sending the data to the printer. Printer Driver Functions (Macintosh) Description of Print Settings...
Page 53 Color Correction Select a color correction method: BJ Standard, ColorSync or None. BJ Standard is usually the optimum color correction method for printing with a BJ printer. When ColorSync is selected, you should also specify the Print Type and Printer Proﬁle settings.
Page 54 Move the slider for each color to adjust the balance of color intensity. Moving the slider to the right intensiﬁes the color. Intensity Move the slider to adjust the print intensity. Moving the slider to the right increases the density. Printer Driver Functions (Macintosh) Description of Print Settings...
Page 55: Options Dialog Box
(Poster Printing). If you select 2Page/Sheet Printing or 4Page/Sheet Printing, you should also set the Page Order to specify the document page order for printing. The Border option allows you to select whether to print a border around the individual document pages. Printer Driver Functions (Macintosh) Description of Print Settings...
Page 56 Printer Paper Size. Destination Select the print output destination. Printer is the usual selection. To check the layout or other image elements before printing, select Preview. To save the document as a PICT ﬁle, select PICT File.
Page 57 Deletes unwanted print settings. To delete unwanted settings, select the settings in Settings, then click Remove. Defaults Restores the print settings selected in Settings to defaults. A check mark will appear next to the selected print settings. Printer Driver Functions (Macintosh) Description of Print Settings...
Page 58: Bj Print Monitor
■ Opening the BJ Print Monitor Select Chooser from the Apple menu. Set Backgrounding to On. After starting a print job, select BJ Print Monitor in the application menu. The BJ Print Monitor launches. Printer Driver Functions (Macintosh) BJ Print Monitor...
Page 59 ... Click to pause printing of the speciﬁed document..Click to resume printing..Click to cancel printing of the speciﬁed document. Displays the printer status. If an error occurs, instructions on what to do are displayed. Displays the printer status and ink status with images.
Page 60: Canceling A Print Job
The document selected in the Print Monitor is deleted from the print list and the print job is canceled. ➤ Note To suspend printing, click the name of the document being printed then click . To resume printing, click Printer Driver Functions (Macintosh) Canceling a Print Job...
Page 61: Using The Printer With A Network
• Install the printer driver on each network computer that will use the printer. For information on installation, refer to the printed Quick Start Guide . • Use a USB cable to connect the printer to the computer that will function as the print server.
Page 62 Click the close box to close the Chooser. • Client setup procedure Select Chooser from the Apple menu. Select Active in AppleTalk. Select the S9000 (Server) icon, then select the printer server in Connected to. Click the close box to close the Chooser. Printer Driver Functions (Macintosh)
Page 63 The total number of queued documents is also displayed. The BJ Print Monitor allows you to change the print order of the queued documents. ➡ BJ Print Monitor Functions ➡ BJ Status Monitor Functions Printer Driver Functions (Macintosh) Using the Printer with a Network...
Page 64 • You can determine the owner of a computer by selecting the File Sharing control panel and checking the Owner Name item. • If you are using two or more printer servers, you can switch between the BJ Status Monitor displays. Select Print Server in the File menu, then select the desired print server and click OK.
Page 65: Uninstalling Printer Drivers
Uninstalling Printer Drivers When a printer driver is no longer needed, use the Installer to delete all the program ﬁles associated with it at the same time. Before proceeding, ensure that you save any unsaved ﬁles in any currently running applications.
Page 66: Routine Maintenance
Routine Maintenance • When to Replace Ink Tank and Maintain Printhead • Replacing an Ink Tank • Printing the Nozzle Check Pattern • Printhead Cleaning • Printhead Deep Cleaning • Cleaning the Printer • Transporting the Printer Routine Maintenance...
Page 67: When To Replace Ink Tank And Maintain Printhead
When to Replace Ink Tank and Maintain Printhead When an ink tank is empty, it must be replaced. The BJ Status Monitor (Windows) or the BJ Print Monitor (Macintosh) will initially advise you of a low ink level. At this stage, you can still continue to print. Once an ink tank is empty, the BJ Status Monitor (Windows) or the BJ Print Monitor (Macintosh) will tell you to replace the ink tank.
Page 68: Replacing An Ink Tank
BCI-6BK ➤ Note Damage caused by using a refilled cartridge is not covered by the Canon warranty. Canon recommends using only original Canon ink tanks to ensure the best quality. Ensure that the printer is on, then open the front cover.
Page 69 Remove the empty ink tank. Push the tab and remove the ink tank. Do not touch the lock lever; remove only the ink tank. Important ➤ • Handle ink tanks carefully to avoid staining clothing or the surrounding area. • Discard empty ink tanks according to the local laws and regulations regarding disposal of consumables.
Page 70 Routine Maintenance Unpack the new ink tank and remove the orange tape, then discard the plastic wrapper. Replacing an Ink Tank...
Page 71 Remove the orange protective cap from the bottom of the ink tank. Important ➤ • Do not re-attach the protective cap once you have removed it. • Once you have removed the protective cap, do not touch the open ink port.
Page 72 • To maintain optimal print quality, use an ink tank within six months of ﬁrst use. • Once an ink tank has been used, do not remove it from the printer and leave it out in the open. An ink tank left out in the open then reinstalled in the printer may not function.
Page 73: Printing The Nozzle Check Pattern
■ Printing the Nozzle Check Pattern from the Printer Drivers Windows With the printer on, load a sheet of letter-size or A4 paper in the printer. Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box Click the Maintenance tab, then click the Nozzle Check icon.
Page 74 Macintosh With the printer on, load a sheet of letter-size or A4 paper in the printer. Open the Page Setup dialog box. The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu. Click Utilities to open the Printer Utilities dialog box.
Page 75 ■ Printing the Nozzle Check Pattern through the Printer With the printer on, load a sheet of letter-size or A4 paper in the printer. Hold the RESUME/CANCEL button down until the POWER lamp ﬂashes twice. ➡ Examining the Nozzle Check Pattern...
Page 76 ■ Examining the Nozzle Check Pattern The nozzle check pattern should appear as follows when ink is discharged properly. Examine the nozzle check pattern output by the printer. Routine Maintenance Lines missing here indicate the printhead requires cleaning. Unevenness in these patterns indicates the printhead requires alignment.
Page 77: Printhead Cleaning
Printhead Cleaning Clean the printhead if you suspect that the nozzles might be clogged. Printhead cleaning can be performed either from the printer drivers or from the printer itself. ➤ Note Cleaning the printhead consumes ink, so perform printhead cleaning only when necessary.
Page 78 The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu. Click Utilities to open the Printer Utility dialog box. Select Cleaning from the drop-down menu, then click the Cleaning icon. When the conﬁrmation message will appear, click OK.
Page 79 ■ Cleaning the Printhead from the Printer Ensure that the printer is on. Hold down the RESUME/CANCEL button until the POWER lamp ﬂashes once. Now the POWER lamp starts ﬂashing and printhead cleaning begins. Do not perform any other operations until printhead cleaning is ﬁnished.
Page 80: Printhead Deep Cleaning
Printhead Deep Cleaning If print quality does not improve by standard printhead cleaning, try deep cleaning, which is a more powerful process. Perform printhead deep cleaning from the printer driver. ➤ Note Printhead deep cleaning consumes more ink than standard printhead cleaning, so perform this procedure only when necessary.
Page 81 Open the Page Setup dialog box. The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu. Click Utilities to open the Printer Utility dialog box. Select Cleaning from the drop-down menu, then click the Deep Cleaning icon.
Page 82: Cleaning The Printer
Cleaning the Printer During normal printing, ink and small scraps of paper accumulate in the printer. When the accumulated debris becomes clearly visible, clean the printer by the following procedure. Turn the printer off. Ensure that the POWER lamp is off and unplug the printer.
Page 83 Routine Maintenance Open the front cover and wipe the interior of the printer with a dry cloth. Wipe away any stray drops of ink, scraps of paper, and dust. Pay special attention to cleaning the black panel that can easily become dirty. Do not touch any of the printer's internal components, such as the ink absorber.
Page 84: Transporting The Printer
Transporting the Printer Pack the printer carefully in its original packing materials. If you do not have the original packing materials, pack the printer carefully and thoroughly in protective material and place inside a sturdy box. Turn the printer off.
Page 85 Remove the paper rest and push in the paper output tray. Disconnect the printer cable from the computer, then disconnect the power cord from the printer. Routine Maintenance Transporting the Printer...
Page 86 Routine Maintenance Secure the printer with adhesive tape as shown, then pack it in a plastic bag. Transporting the Printer...
Page 87 Routine Maintenance Attach protective material to both sides of the printer when packing the printer. Clearly label the box as "Fragile" if using a transport company. Transporting the Printer...
Page 88: Printing Media
Printing Media • Compatible Media Types • Envelopes • High Resolution Paper • Glossy Photo Paper • High Gloss Photo Film • Glossy Photo Cards • Photo Paper Pro • Photo Paper Pro 4 x 6 (Perforated) • Transparencies • T-Shirt Transfers •...
Page 89: Compatible Media Types
• Others: Envelopes (US Com. #10 and European DL) Important ➤ Do not use the following types of paper. Using such paper will not only produce unsatisfactory results, but can also cause the printer to jam or malfunction. • Folded, curled or wrinkled paper •...
Page 90 ■ Weight 17 to 28 lb. Do not use paper heavier than this (except for supported Canon-brand media), as it could jam in the printer. ■ Types The following types of media can be used. For more information about the media and the printing methods, refer to the speciﬁc sections.
Page 91: Envelopes
Envelopes Use either US Com. #10 or European DL size envelopes. ■ Preparation for Printing Press down on all four corners and edges of the envelopes to ﬂatten them as shown below. If the envelopes are curled, hold the opposite corners and gently bend them in the opposite direction.
Page 92 * The above illustrations show a side view of the leading edge of the envelope. The envelopes may jam in the printer if they are not completely ﬂat and the edges are not aligned. Ensure that no curl or puff exceeds 0.2 in.
Page 93 If the envelopes still do not feed properly even after removing curl, clean the paper feed roller. Ensure that the printer is turned on. If any paper is loaded in the printer, remove the paper. Hold down the RESUME/CANCEL button. When the POWER lamp flashes three times, release the RESUME/CANCEL button.
Page 94: Printer Driver Settings
Load a sheet of letter-size or A4 plain paper in the printer. Hold down the RESUME/CANCEL button. When the POWER lamp flashes three times, release the RESUME/CANCEL button. The paper that is loaded in the printer will feed through the printer and be ejected. Repeat this operation three times.
Page 95: High Resolution Paper
High Resolution Paper This type of paper provides better color reproduction than plain paper. It is suitable for printing business documents that feature graphics, and for photographs. ■ Loading • Load the paper with the whiter side facing up. • Set the paper thickness lever to the left. •...
Page 96 ■ Printable Area With some images the trailing edge of the image may be blurred if printing extends outside the printable area. Canon recommends that you print within the printing area. ➡ Printing Area...
Page 97: Glossy Photo Paper
Glossy Photo Paper This media is thicker than High Resolution Paper with a glossy printing surface to produce printouts close to photograph quality. ■ Loading • Load only one sheet at a time. • Load the paper with the whiter side facing up. •...
Page 98 • Do not touch the printed surface until the ink is ﬁxed (approx. two minutes). ■ Printable Area With some images the trailing edge of the image may be blurred if printing extends outside the printable area. Canon recommends that you print within the printing area. ➡ Printing Area ➤...
Page 99: High Gloss Photo Film
High Gloss Photo Film This ﬁlm has an extremely glossy surface, ideal for printing photographs with outstanding results. ■ Loading • Load only one sheet at a time. • Load the ﬁlm with the cut corner at the upper right. •...
Page 100 • Do not touch the printed surface until the ink dries. ■ Printable Area With some images the trailing edge of the image may be blurred if printing extends outside the printable area. Canon recommends that you print within the printing area. ➡ Printing Area...
Page 101: Glossy Photo Cards
Glossy Photo Cards This photo-size paper is intended for printing images that cover the entire surface of the card, without a white border. When printing, use the original application software ZoomBrowser EX/PhotoRecord (for Windows) or ImageBrowser (for Macintosh). ■ Loading •...
Page 102 Printing Media ■ Handling of Printed Output • Do not stack more than 20 sheets in the paper output tray. • Do not touch the printed surface until the ink dries (approx. two minutes). Glossy Photo Cards...
Page 103: Photo Paper Pro
Photo Paper Pro This is thick paper with a treated surface that enhances gloss and provides superior color reproduction. It is ideal for printing high quality photographs. This media is available in letter-size or A4 and 4" × 6" sizes. ■...
Page 104 ■ Printer Driver Settings • Media Type: Photo Paper Pro • Page Size: Ensure that the setting matches the size set in the application. ■ Handling of Printed Output • Remove each sheet as soon as it is printed. • Do not stack more than 20 sheets of 4"...
Page 105 ■ Printable Area With some images, the trailing edge of the image may be blurred if printing extends outside the printable area. Canon recommends that you print within the printing area. ➡ Printing Area ➤...
Page 106: Photo Paper Pro 4 X 6 (Perforated)
Photo Paper Pro 4 x 6 (Perforated) Made of the same material as Photo Paper Pro, this photo-size paper is intended for printing images that cover the entire surface of the card, without a white border. When printing, use the original application software, ZoomBrowser EX/PhotoRecord (for Windows) or ImageBrowser (for Macintosh).
Page 107 ■ Handling of Printed Output • Do not stack more than 20 sheets in the paper output tray. • Do not touch the printed surface until the ink is ﬁxed (approx. 30 minutes). Colors in dark images may appear indistinct at ﬁrst, but become clearer after about 30 minutes.
Page 108: Transparencies
Transparencies This ﬁlm is ideal for printing presentation material for use with overhead projectors. ■ Loading • Place one sheet of plain letter-size or A4 paper under the transparencies in the sheet feeder. • Set the paper thickness lever to the left. •...
Page 109 • Although you can print on either side of transparency media, best results can be obtained by printing on the side toward which it curls when held by the edge. Print side ■ Printer Driver Settings • Media Type: Transparency •...
Page 110: T-Shirt Transfers
T-Shirt Transfers This paper is used to produce iron-on transfers. The image is printed backwards (mirror image) when Media Type is set to T-Shirt Transfer in the printer driver. ➤ Note For more information, refer to the instructions packaged with your media.
Page 111 ■ Printer Driver Settings • Media Type: T-Shirt Transfer • Page Size: Ensure that the setting matches the size set in the application. ■ Handling of Printed Output • Remove each T-shirt transfer as soon as it is printed. • The T-shirt transfer should be used as soon as it is printed. Refer to the supplied instructions for details on how to use this media.
Page 112: Banner Paper
Banner Paper This is long paper that consists of consecutive sheets of letter-size or A4 paper, ideal for printing long posters or banners (up to six sheets long). ■ Preparation for Printing • When tearing the banner paper, tear off one more sheet than you actually need to print. •...
Page 113 Printing Media Place the printer where the printed banner output can hang over the edge of the table. Ensure that the ink does not stain the table or ﬂoor. Banner Paper...
Page 114 ■ Printer Driver Settings • Media Type: Plain Paper • Page Size: When using letter-size banner paper: Letter When using A4 banner paper: A4 • Copies: Must be set to 1 to print correctly. • In Windows, select Banner Printing for Printing Type on the Page Setup tab.
Page 115: Troubleshooting
• Cannot Install the Printer Driver • Print Quality is Poor or Contains Errors • Printer Does Not Start or Stops During Print Jobs • Paper Does Not Feed Properly or Paper Jams • The POWER Lamp Flashes Orange •...
Page 116: Cannot Install The Printer Driver
■ Follow the installation procedure correctly. Install the printer driver carefully following the procedures described in the printed Quick Start Guide . If the printer driver was not installed correctly, reinstall it. If you are using Windows, delete the printer driver before reinstalling it. ➡...
Page 117 ■ If the Installer for the printer driver does not start automatically when you insert the Setup Software & User’s Guide CD-ROM , open the My Computer window, then double-click the CD-ROM icon. ➤ Note If you are typing in the file name, you must specify the CD-ROM drive letter and the installation program ("msetup.exe").
Page 118: Print Quality Is Poor Or Contains Errors
Print Quality is Poor or Contains Errors • Cannot Print to End of Job • Colors are Unclear • Meaningless Characters or Symbols are Printed • Printing is Blurred/Colors are Wrong • Straight Lines are Misaligned • Printed Paper Curls or Ink Blots •...
Page 119: Cannot Print To End Of Job
First, check the Page Size setting in the application. Next, check the Page Size setting in the Printer Properties dialog box for Windows, or the Page Setup dialog box for Macintosh. ■ Check the amount of the space on the hard disk.
Page 120: Colors Are Unclear
Colors are Unclear ■ Conﬁrm that the Media Type setting in the printer driver matches the type of paper loaded in the printer. If you are printing a photograph or an illustration from a Windows environment, also increase Print Quality on the Main tab.
Page 121: Meaningless Characters Or Symbols Are Printed
Meaningless Characters or Symbols are Printed ■ If the problem only occurs when printing a speciﬁc document, try editing the document, then printing it. If this does not resolve the problem, there may be a problem with your application program. Troubleshooting Print Quality is Poor or Contains Errors...
Page 122: Printing Is Blurred/Colors Are Wrong
Printing is Blurred/Colors are Wrong ■ If a speciﬁc color does not print, check whether the corresponding ink tank is empty. Replace if necessary. ■ Print the nozzle check pattern to ensure that ink is ejected correctly. If the nozzle check pattern does not print correctly, clean the printhead. ➡...
Page 123: Straight Lines Are Misaligned
Straight Lines are Misaligned ■ Align the printhead. Ensure that you align the printhead every time you install a new printhead. Windows Open the Printer Properties dialog box. Click the Maintenance tab. Click Printhead Alignment. Follow the instructions on the screen.
Page 124 Macintosh Open the Page Setup dialog box. Click Utilities. Select Test Print from the drop-down menu, then click Printhead Alignment. Follow the instructions on the screen. Troubleshooting Print Quality is Poor or Contains Errors...
Page 125 ■ In the printer driver settings, select a higher print quality setting. Windows Open the Printer Properties dialog box. Click the Main tab, then click High for the Print Quality setting. Macintosh Open the Print dialog box. For Print Mode, select Manual, then click Details.
Page 126: Printed Paper Curls Or Ink Blots
■ Use High Resolution Paper or Photo Paper Pro to print images that require a lot of ink, pictures with intense colors, or photographs. ■ Reduce the Intensity setting in the printer driver and try printing again. Windows Open the Printer Properties dialog box.
Page 127 Macintosh Open the Print dialog box. For Print Mode, select Manual, then click Details. Click the Color icon, then drag the Intensity slider to set the intensity. Troubleshooting Print Quality is Poor or Contains Errors...
Page 128: Back Of Paper Is Smudged
Back of Paper is Smudged ■ If the next page prints before the ink is dry, enable the Pause Page printer driver setting. You can either remove each printed sheet from the output tray as soon as it is printed, or adjust the Ink Drying Wait Time to pause after each sheet has printed.
Page 129 Select Custom Settings from the drop-down menu. Drag the Ink Drying Wait Time slider, then click Send. ■ You may need to clean some internal parts of the printer. Follow the procedure below. Load sheets of letter-size or A4 plain paper in the printer.
Page 130: Printed Surface Is Scratched
■ Ensure that you are using suitable paper. • The paper weight must be less than 28 lb. If you use non-Canon brand paper heavier than 28 lb., the printhead may scratch the printed surface. Clean the printhead ﬁrst and print with the correct paper.
Page 131 ■ Reduce the Intensity setting in the printer driver and try printing again. When printing an image with high intensity, the paper may absorb too much ink and become wavy. This can cause the printed surface to become scratched. Windows Open the Printer Properties dialog box.
Page 132 White Streaks ■ Print the nozzle check pattern to check the ink output. If a speciﬁc color does not print in the nozzle check pattern, clean the printhead. ➡ Printing the Nozzle Check Pattern ➡ Printhead Cleaning The problem can also be resolved by aligning the printhead. For details on printhead alignment, refer to "Straight Lines are Misaligned".
Page 133: Colors Are Uneven Or Streaked
Colors are Uneven or Streaked ■ Increase the print quality setting in the printer driver settings. Windows Open the Printer Properties dialog box. Click the Main tab, then click High for the Print Quality setting. Macintosh Open the Print dialog box.
Page 134 ■ Set the halftoning method to Diffusion in the printer driver settings. Windows Open the Printer Properties dialog box. Click the Main tab, select Custom for the Print Quality setting, then click Set. Click Diffusion for the Halftoning setting. Macintosh Open the Print dialog box.
Page 135: Printer Does Not Start Or Stops During Print Jobs
Printer Does Not Start or Stops During Print Jobs • Printing Does Not Start • Printing Stops Before It is Completed • Printer Moves But Does Not Print • Printhead Holder Does Not Move to the Center Printer Does Not Start or Stops During Print Jobs...
Page 136: Printing Does Not Start
Printing Does Not Start ■ Ensure that the printer is turned on. If the POWER lamp is off, press the POWER button. If the POWER lamp is ﬂashing green, the printer is initializing. Wait until the POWER lamp stops ﬂashing. ➤...
Page 137 ■ Ensure that the correct printer driver is selected. In Windows, ensure that Canon S9000 is selected in the Print dialog box. In Macintosh, ensure that S9000 is selected in the Chooser. ➤ Note In Windows, you can set the Canon S9000 as the default printer.
Page 138: Printing Stops Before It Is Completed
In either case, wait until the processing is completed. ■ Stop the print job and turn the printer off for at least 15 minutes to cool the printhead down. The printhead can overheat when continuously printing for long time. To protect the printhead, the printer will sometimes pause automatically at a line break before resuming.
Page 139: Printer Moves But Does Not Print
■ Ensure that the ink tanks snap into place when you install them. ■ If there is plenty of ink but the printer does not print, clean the printhead. After cleaning the printhead, print the nozzle check pattern to check that ink is being ejected normally.
Page 140 The printhead holder will not move unless the power is on. If the POWER lamp is off, close the front cover and turn the power on. If the POWER lamp is ﬂashing green, the printer is initializing. When the POWER lamp stops ﬂashing, open the front cover again.
Page 141: Paper Does Not Feed Properly Or Paper Jams
Paper Does Not Feed Properly or Paper Jams • Paper Does Not Feed Properly • Paper Jams Paper Does Not Feed Properly or Paper Jams Troubleshooting...
Page 142: Paper Does Not Feed Properly
Paper Does Not Feed Properly ■ Make sure that: • If using non-Canon brand media, the paper is not too thick (less than 28 lb.). • The number of sheets loaded does not exceed the recommended level. • The paper is not creased, curled or wrinkled.
Page 143: Paper Jams
Slowly pull the paper out, either from the sheet feeder or from the paper output slot, whichever is easier. If the paper tears and a piece remains inside the printer, open the front cover and remove it. If you cannot pull the paper out, press the POWER button twice to eject the paper automatically.
Page 144: The Power Lamp Flashes Orange
The POWER Lamp Flashes Orange An error has occurred in the printer. The number of ﬂashes indicates the type of error, as outlined below. Check the cause and take the appropriate action. ■ Two ﬂashes: Out of paper, paper jam or paper feed error Replace the paper correctly and press the RESUME/CANCEL button.
Page 145 Customer Care Center to have the waste ink tank replaced. ➤ Note Canon recommends to call for service as soon as this error occurs. Once the waste ink tank becomes completely full, printing will be no longer possible. Troubleshooting...
Page 146 ■ POWER lamp ﬂashes alternate green and orange: An error that requires contacting the Customer Care Center may have occurred. Turn the printer off and unplug the printer from the power supply. Plug the printer back in and turn the printer back on.
Page 147: An Error Message Is Displayed On The Screen
Troubleshooting An Error Message is Displayed on the Screen • Error Writing to USBxxx Windows • Application Error or General Protection Fault Windows Windows • Other Error Messages • Other Error Messages Macintosh An Error Message is Displayed on the Screen...
Page 148: Error Writing To Usbxxx
Also there could be a problem with the cable(s). Replace the cable(s) and try printing again. ■ If spooling is enabled, disable it to send the print data directly to the printer and try printing again. Open the Printer Properties dialog box from the Start menu.
Page 149 ■ Ensure that the printer port setting corresponds to the printer interface connection. Open the Printer Properties dialog box from the Start menu, then click the Details tab (or Ports tab). If USBPRNnn (Canon S9000) or USBnnn (Canon S9000) (n represents a number) is displayed, the USB port is selected. ➡...
Page 150 Troubleshooting ■ There may be a problem in the printer driver. Uninstall the printer driver and reinstall it. ➡ Uninstalling Printer Drivers An Error Message is Displayed on the Screen...
Page 151: Application Error Or General Protection Fault
Application Error or General Protection Fault ■ Ensure that the application program you are using is intended for your operating system. For example, if you attempt to print with a Windows 3.1 application under Windows 98, the application may not function correctly and an error may occur. Use an application program intended for your operating system.
Page 152 If this resolves the problem, there may have been a problem in the original document. If the same problem occurs with the edited document, contact the manufacturer of your application. ■ There may be a problem in the printer driver. Uninstall the printer driver and reinstall it. ➡...
Page 153: Other Error Messages
Other Error Messages ■ If the BJ Status Monitor is displayed, follow the instructions on screen. If an error occurs during printing, the BJ Status Monitor displays the error on the Printer Status tab. Follow the instructions on screen. In Windows Me or Windows 98, click the Guide tab for action to be taken in response to the error.
Page 154 Could not spool successfully due to insufﬁcient memory Increase available memory by closing any other applications currently running. Printer driver could not be found Uninstall the printer driver and reinstall it. ➡ Uninstalling Printer Drivers Background printing failed (Windows Me/Windows 98 only) Restart Windows and try printing again.
Page 155 Not enough memory for printing. Increase available memory by closing any other applications currently running. Error No.: X203 There is a problem with the printer driver. Uninstall the printer driver and reinstall it. ➡ Uninstalling Printer Drivers Error No.: X300 Ensure that the power is on, and that the printer and the computer are securely connected.
Page 156: Problems Unique To Windows
Problems Unique to Windows • The BJ Status Monitor is Not Displayed • Cannot Print in Background (Windows Me/Windows 98 only) Troubleshooting Windows Problems Unique to Windows...
Page 157: The Bj Status Monitor Is Not Displayed
The BJ Status Monitor is Not Displayed ■ Ensure that "Enable bi-directional support for this printer" is selected. Open the Printer Properties dialog box from the Start menu. ➡ Opening the Printer Properties dialog box directly from the Start menu...
Page 158 ﬁles, or disable background printing. ■ Ensure that background printing is enabled. Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box Click the Page Setup tab, then click Printer control and select Background Printing. Troubleshooting Problems Unique to Windows...
Page 159: Problems Unique To The Macintosh
Troubleshooting Macintosh Problems Unique to the Macintosh • Jagged Text or Graphics, or Banded Gradations • Cannot Print in Background Problems Unique to the Macintosh...
Page 160 If you are using a PostScript-compatible application, printed text and lines may appear jagged and gradations may appear banded. As S9000 is not a PostScript printer but a Quick Draw printer, use an application compatible with Quick Draw for printing.
Page 161: Cannot Print In Background
Cannot Print in Background ■ Ensure that background printing is enabled. In the Apple menu, select Chooser. Set Backgrounding to On. ■ Check the amount of free space on the hard disk. Background printing requires a certain amount of disk space. You may need to remove unnecessary ﬁles, or disable background printing.
Page 162: Speciﬁcations
Speciﬁcations Printing method: Bubble Jet on-demand Printing resolution: 2400 (horizontal) × 1200 (vertical) dpi max. Print speed (printing with Canon standard pattern): Black printing Color printing Photo printing (PR-101 A4) Photo printing (PR-101 A3) Print direction: Bi-directional Print width: 12.7 in max./322.2 mm (for borderless printing: 11.7 in./297 mm)
Page 163 Receive buffer: 80 KB Interface: USB 1.1-compatible Interface connector: USB standard Series B receptacle (USB interface) Recommended printer cable: Material: AWG28 (data wiring pair) or AWG20 to 28 (distribution pair) Type: Twisted-pair shielded cable Length: Up to 2.0 m (6.5 ft.)
Page 164 Power supply: Europe AC 230 V±10%, 50 Hz USA/Canada AC 120 V, 60 Hz Europe AC 230 V±10%, 50 Hz Australia AC 240 V, 50 Hz Power consumption: Standby: Printing: 24 W Dimensions (without a paper rest and paper output tray): 22.5 (W) ×...
Page 165 ■ Feed method: Continuous feed through auto sheet feeder For plain paper, envelopes, High Resolution Paper, Glossy Photo Paper, High Gloss Photo Film, Glossy Photo Cards, Photo Paper Pro, Transparencies, T-shirt Transfers, Banner Paper ■ Sheet feeder capacity: Plain Paper (28 lb.) High Resolution Paper Envelopes Glossy Photo Paper...
Page 166 Custom size: width: 3.54 to 13.0 in. (90.0 to 329.0 mm) height: 4.72 to 23.0 in. (120.0 to 584.2 mm) Weight: 17 to 28 lb. for non-Canon brand media Canon Special media: High Resolution Paper Glossy Photo Paper High Gloss Photo Film...
Page 167 *2 Based on printing the ISO JIS-SCID No.5 pattern selecting Print a top-quality photo and plain paper in the Print Advisor dialog box with Windows Me/ Windows 98 Canon extended mode: Raster image format Canon extended mode: 600, 1200, 2400 dpi approx. 590 approx. 860 approx. 790 approx.
Page 168: Operation Environment
■ Printer driver operating environment: IBM PC/AT-compatible computer running on Windows XP, Windows Me, Windows Windows 2000 or Windows 98. Macintosh computer equipped with a USB interface and Mac OS.8.6 or 9.x. Macintosh ■ Hard disk space: Approx. 15 MB to install on Windows Me and Windows 98, 30 MB on Mac OS, or approx.
Page 169 To ensure the best print quality, the printer allows a margin along each edge of media. Printing area (dark blue): Canon recommends that you print within this area. Printable area (light blue): The area where it is possible to print. However, printing in this area can adversely affect the print quality or the paper feed precision.
Page 170 A3+, A3, Ledger, B4, A4, B5, A5, 4" x 6" Size × A3+ (13" 19") × Ledger (11" 17") × 4" 6" ➤ Note When printing on Photo Paper Pro and Glossy Photo Paper, selection of "Borderless Printing" enables you to make prints with no margins. However, borderless printing may cause the top and bottom edges of paper to decrease in print quality or become soiled.
Page 171 Letter, Legal Size Letter Legal ➤ Note When printing on Photo Paper Pro and Glossy Photo Paper, selection of "Borderless Printing" enables you to make prints with no margins. However, borderless printing may cause the top and bottom edges of paper to decrease in print quality or become soiled.
Page 172 Envelopes Size Printable Area (width × European DL × US Com. #10 0.13 in 0.13 in 0.12 in height) × 4.1 in. / 190.5 103.2 mm × 3.9 in. / 211.8 98.0 mm Printable area 1.04 in Speciﬁcations...
Page 173 Banner Paper Size Printable Area (width Banner Paper Letter: 8.0 A4: 8.0 1.3 in 0.12 in 0.13 in Min. 2 sheets 0.13 in Recommended printing area Printable area height) × × 65.7 in. / 203.2 1668.4 mm × × 69.8 in. / 203.2 1774.0 mm Max.
Page 174: Index
Index Application Error Background printing (Macintosh) Background printing (Windows) Banner Paper BCI-6BK BCI-6C BCI-6M BCI-6PC Photo BCI-6PM Photo BCI-6Y BJ Print Monitor (Macintosh) BJ Status Monitor (Macintosh) BJ Status Monitor (Windows) Booklet Printing Borderless Printing Canceling a Print Job (Macintosh) Index 36, 153, 157 26, 43...
Page 175 Canceling a Print Job (Windows) Chooser (Macintosh) Cleaning Cleaning the Printer Client (Macintosh) Compatible Media Types Deep Cleaning Duplex Printing Envelopes Error Message Fit-to-page Printing Front cover Gamma Correction (Macintosh) General Protection Fault Glossy Photo Cards Glossy Photo Paper High Gloss Photo Film...
Page 176 Ink Tank Media Type (Macintosh) Media Type (Windows) Network (Macintosh) Nozzle Check Pattern Opening the Printer Properties Dialog Box (Windows) Page Setup Dialog Box (Macintosh) Page Size (Windows) Paper feed roller Paper Guide Paper Jams Paper Output Tray Paper Rest...
Page 177 Print Dialog Box (Macintosh) Print Mode (Macintosh) Print server (Macintosh) Printable area Printer Driver (Macintosh) Printer Driver (Windows) Printer port Printer Properties Dialog Box (Windows) Printhead Holder Printhead Lock Lever Printing Area Printing the Nozzle Check Pattern Quiet Mode Replacing an Ink Tank...
Page 178 Simulate Illustration (Windows) Specifications Transparencies Transporting the Printer T-Shirt Transfers Uninstalling Printer Drivers (Macintosh) Uninstalling Printer Drivers (Windows) USB Port Vivid Photo When to Replace Ink Tank and Maintain Printhead Index 31, 52...

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