Table of Contents
Advertisement
When the phone display "Network Unavailable"?
To resolve:
Ensure that the Ethernet cable is plugged into the right port on the phone and the Ethernet cable is not loose.
Ensure that the switch or hub in your network is functioning well.
If the problem still persists, Contact your system administrator for more information.
When you can't I get a dial tone?
To resolve:
Check for any loose connections and that the phone has been installed properly. For the Installation instructions, refer to the phone
installation section.
Check whether dial tone is present on one of the audio modes.
Switch between the Handset, Headset (if you have) or Hands-Free Speakerphone to check whether dial tone is present for one of the audio
modes.
If the dial tone exists on another audio mode, connect a different handset or headset to isolate the problem.
Where to set the tone?
You can set the tone on web interface:
Click Setting Tones
Define the dial tone, ringing, busy tone...
For the tones, you can check with your system administrator.
For More Click
Configure Ring Tones
Why can't the phone detect the Bluetooth headset?
Ensure the Bluetooth headset is turned on.
Ensure the Bluetooth headset is in pairing mode, when the phone is searching for Bluetooth headsets.
Why there is a noise in the Bluetooth headset?
Check the battery level. If the battery level is low, charge the Bluetooth headset.
Ensure the Bluetooth headset and the phone are within the working range of 10 meters (32 feet) and there is no obvious interference (walls,
doors, etc.) between them.
Why the Bluetooth headset cannot be off-hook?
.
Advertisement
Table of Contents
