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Cisco C926 User Manual

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C926 User Manual
Notices Information
Copyright
Safety Instructions
WEEE Warning
Cleaning
FCC Statement
Summary of changes
Change for Release x.0.4.4.36,Manual version x.0.4.4.36
Change for Release x.0.4.4.27,Manual version x.0.4.4.27
Change for Release x.0.4.4.12,Manual version x.0.4.4.12
Getting Started
Packing List
Phone Installation
1. Attach the phone stand
2. Connect the Handset and optional Headset
3. Connect the Network and Power
Initialization Process
Status
Registration
Idle Screen
Getting Familiar with Your Phone
Hardware Components Preview
Icon Preview
LED Instruction
Power Indicator LED
Line LED (Line Key set as Line)
BLF or BLF List Key LED ( Line/Line Key set as BLF)
Shared Line LED
Other Key Led
User Interface
Line Key Function Overview
Basic Setting Configuration
General Settings
Web Login
Administrator Password
Display Mode
Language
Wallpaper
Screen Saver
Backlight
Time and Date
LED Status Setting
Key as Send
Network Setting
IPv4
IPv6
IPv4&IPv6
PC Port
Contact Setting
Local Directory
Remote Phonebook
LDAP Phonebook
Search Contact
Call History Setting
Call History
Audio Setting
Ring Tone
Volume
Voice Mail Tone
Play Hold Tone
Play Hold Tone Delay
System Settings
Dial Plan
Dial-Now Timeout
No Key Entry Timeout

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Summary of Contents for Cisco C926

  • Page 1 C926 User Manual Notices Information Copyright Safety Instructions WEEE Warning Cleaning FCC Statement Summary of changes Change for Release x.0.4.4.36,Manual version x.0.4.4.36 Change for Release x.0.4.4.27,Manual version x.0.4.4.27 Change for Release x.0.4.4.12,Manual version x.0.4.4.12 Getting Started Packing List Phone Installation 1.
  • Page 2 Emergency Call Label Scroll Show Missed Calls Auto Logout Time Reboot in Talking Detect IP Conflict Redial Mode Keypad Lock Suppress DTMF Display Suppress DTMF Display Delay Check-Syn With Authenticate Other features settings Action URL Softkey Layout Programmable Key Exp Key Basic Call Features Place a Call End a Call...
  • Page 3 Private Hold Hot Desking Zero Touch Multicast Paging Sending RTP Stream Receiving RTP Stream BT Feature How to Enable headset mode? How to Activate Bluetooth? How to Pair the Bluetooth Headset to the Phone? How to edit device information? Answering Calls How to answer an incoming call? How to adjust the earphone volume during a call? How to Ending Calls?

  • Page 4: Summary Of Changes

    Safety Instructions To use the Phone, please follow the instructions in this user manual. Use the power adapter supplied with your phone. Other power adapters may damage the phone. This phone is only for indoor use. And also avoid in high humidity, water and some other liquids. Do not use the phone during thunderstorms.

  • Page 5: Getting Started

    Major updates have occurred to the following sections: UC926E supports 16 accounts Change for Release x.0.4.4.12,Manual version x.0.4.4.12 Major updates have occurred to the following sections: BT Feature Wi-Fi Feature Back to Top Getting Started Packing List The package contains the following parts, please check if all the items are not missed: 1.
  • Page 6 3. Handset 4.Headset cord 5. Power adapter...

  • Page 7: Phone Installation

    6. Ethernet cable 7. User Manual Phone Installation 1. Attach the phone stand...
  • Page 8 2. Connect the Handset and optional Headset 3. Connect the Network and Power...

  • Page 9: Initialization Process

    Initialization Process After your phone has been powered up, the system boots up and performs the following steps: Automatic Phone Initialization The phone finishes the initialization process by loading the saved configuration. The phone LCD screen will display "Booting" And then show "Initializing "during the initialization.
  • Page 10 The IP Phone will upgrade the firmware if there is a new firmware on your server. And the IP Phone will show "Check firmware, please wait…" after initialization. Then IP Phone will show Reboot information: By default, the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings, e.g. IP address, subnet mask, default gateway, DNS server.
  • Page 11 You can view the system status of your phone via phone user interface or web user interface. The information of phone status includes: Information (e.g., Model, IPV4,IPV6, MAC, Firmware, Hardware), Network (e.g., WAN Type, IP, Mask, LAN Type, Gateway, DNS …) Account (e. g., register status of accounts) To view the phone status via Phone interface: 1.
  • Page 12 4. Press Menu Status NetworkIPV6 5. Press Menu Status Account (UC926E support sixteen accounts) To view the phone status via Web interface: Login webpage (For How to login, please refer to Web Login View the information of Version, Account and Network.
  • Page 13 Registration To register via Phone interface 1. Press Menu Settings Advanced Setting (default password: admin) Accounts 2. Select the desired account 3. Select Enable for Account active 4. Select the desired profile of the account. 5. Fill the SIP User ID, Authenticate ID 6.
  • Page 14 Note: If there is a port of sip server, you need to press "1" on the keypad, then you will find the ":". Additional Information When the current input method is ABC/abc/2ab, Pressing "1", you will find "?" Pressing "0", you will find "< > () {} []" Pressing “*”, you will find “*/”!@$”...
  • Page 15 3. Select the SIP Transport. 4. Click to save the configuration. 5. Click Account Basic. 6. Select Yes for Account Active. 7. Select the desired Profile. 8. Fill the SIP User ID, Authenticate ID, Authenticate Password and other account information. 9.
  • Page 16 2. Fill the Primary SIP Server and other profile information. 3. Select Yes for the DHCP SIP Server and select the SIP Transport. 4. Click to save the configuration. 5. Click Account Basic.

  • Page 17: Idle Screen

    6. Select Yes for Account Active. 7. Select the desired Profile. 8. Fill the SIP User ID, Authenticate ID, Authenticate Password and other account information. 9. Click to save the configuration. Note: 1. All fields with must be filled. If changed, it requires a phone restart. 2.

  • Page 18: Getting Familiar With Your Phone

    Name Description 1. Date It is the area that displays the current set date and time of the phone. & Time It is the area to display the phone's notifications such as missed calls, SMS, do not disturb mode and many more. For more info, Notice Icon Preview 3.
  • Page 19 Item Description LCD screen To Presentation all information about the date& time, accounts, soft keys, messages, calls and other some information. Power Indicator LED To indicate the power status Line keys The phone supported up to 4 accounts 1. Steady green: idle interface, during a call.. 2.
  • Page 20 Line Keys To be configured as different function as: Line Speed Dial BLF List Voice Mail Direct Pickup Group Pickup Call Park Intercom DTMF Prefix Local Group XML Group XML Browser LDAP Network Directories Conference Forward Transfer Hold Redial Call Return Record URL Record Paging...

  • Page 21: Icon Preview

    Hold To hold or to resume a call during a conversation. Transfer To transfer a call to a third party. To enable or disable Forward feature during the idle page. Alphanumeric keypad To enter the phone numbers, letters and so on. Message To indicator the New message, and press to read.
  • Page 22 Do Not Disturb Volume is 0 SRTP Hold Dialed calls Received calls Missed calls Forward calls Conference Keypad locked Pick up Call Park Intercom/Paging DTMF Prefix XML Group Local Group XML Browser LDAP Broadsoft Group Conference Forward Transfer...

  • Page 23: Led Instruction

    Hold Redial Call Return Record Stop Recording Group Listening Shared Line Other Functions LED Instruction This part mainly instructs the LED status. The Power LED Status describe on the premise that the LED setting all set as Yes. For LED status setting, please refer to: LED Status Setting Power Indicator LED...

  • Page 24: User Interface

    LED Status Description Idle status Stay green a member of the SCA group in off-hook status Stay red Other member of the SCA group's led status when a member of the SCA group in off-hook status Blinked green every 500ms a member of the SCA group in Private hold status.

  • Page 25: Line Key Function Overview

    History Setting Directory All Contacts Local Contacts BlackList History Local History Network CallLog Message Voice Mail View and Set. Text Message View and Set. Basic Setting Language Time & Date Time & Date Format DHCP Time Ring tone Headset Bluetooth Wi-Fi Font Size Advanced Setting...
  • Page 26 Group Pickup Call Park Intercom DTMF Prefix Local Group XML Group XML Browser LDAP Network Directories Conference Forward Transfer Hold Redial Call Return Record URL Record Paging Group Listening Public Hold Private Hold Hot Desking Zero Touch Network Group Multicast Paging Group Call Park CallPark Retrieve Pull Call...

  • Page 27: Basic Setting Configuration

    Basic Setting Configuration This part will mainly introduce the basic configuration as the Time, Language, and Volume… General Settings Web Login 1. Get the IP address: Press Menu Status Information. 2. Input the IP Address in the web browser.
  • Page 28 3. Input the user name (default is admin), password (default is admin). 4. Login successfully. Note: The PC and phone should be in the same segment. When registering the accounts in web and the server port is not "5060", the"SIP Server" should be set as "SIP Server's IP address: server port.", for example, "192.168.0.122: 5090".
  • Page 29 To change to password via Web interface 1. Management Password 2. Fill the value 3. Click to save the configuration. Note: When you use the web interface: user name: admin password: admin(default) Display Mode This phone support two Display mode: Text and Icon. Icon Mode: all Items are shown same as the main with Icon.
  • Page 30 2. Select Icon Mode or Text Mode for the Display mode 3. Click to save the configuration. Language The default Phone interface language is English. To change the language via Phone interface 1. Press Menu Settings Basic Settings Language. 2. Press or Save soft key to save the configuration.
  • Page 31 To change the language via Web interface 1. Setting Preference Web Language & LCD Language 2. Select the necessary one. 3. Press to save the configuration. Note: All languages may not be available for selection. The available languages depend on the language packs currently loaded to the IP phone.
  • Page 32 To change the wallpaper via Web interface: 1. Click Setting Preference 2. Select the desired wallpaper picture to upload. 3. Click to save the setting. To delete the wallpaper via Web interface: 1. Click Setting Preference 2. Select the desired wallpaper to delete. 3.
  • Page 33 2. Press or press Switch soft key to Choose the Time-out as 1 min or 2/5/10/30 minute. 3. Enter the Screensaver Type to choose one of the type: Backlight off, Time & Logo and Photo 4. Press or Save soft key to save the selected configuration. To disable screen saver via Phone interface 1.
  • Page 34 To delete upload screen saver phone via Web interface: 1. Setting Preference 2. Select the photo that to delete. 3. Click Delete to delete the photo. Note: System Screen Photo (ScreenSaver1-ScreenSaver3) cannot be deleted and only color IP Phone support upload wallpaper. To custom text logo via Web interface: 1.
  • Page 35 To set Backlight via Web interface phone interface: 1. To press Menu Display Backlight 2. Press to change the Backlight Active Level 3. Press to change the Backlight Inactive Level. 4. Fill the Backlight Time. 5. Press or Save soft key to save the configuration. Note: 1.
  • Page 36 To configure time and date manually via Phone interface 1. To press Menu Settings Basic Setting Time & Date Manual Settings 2. Press or change the right time, or you can input the right time. 3. Press or Save soft key to save the configuration. To configure the Time &...
  • Page 37 To configure the DHCP time via Phone interface 1. To press Menu Settings Basic Setting DHCP time 2. Press to change between Disable and Enable. 3. Press or Save soft key to save the configuration. To configure the DHCP Option 100 1.
  • Page 38 To configure the NTP Server via Web interface 1. Login Login name: admin, password: admin(default) 2. Setting Date &Time NTP Server 3. Fill the value in the blank. 4. Click to save the configuration. To change the Time Zone and Date Display Format via Web interface 1.
  • Page 39 To change the SIP Date Override Time via Web interface 1. Setting Date &Time SIP Date Override Time 2. Select Yes or No for SIP Date Override Time . 3. Click to save the configuration. To change the Account via Web interface 1.
  • Page 40 To change the Daylight Saving Time via Web interface 1. Setting Date &Time Daylight Saving Time 2. Select Disable or Enable or Auto for Daylight Saving Time. 3. Click to save the configuration. Note: If the IP Phone cannot obtain the time and date from the Simple Network Time Protocol (SNTP) server, please contact your system administrator for more information.

  • Page 41: Led Status Setting

    Daylight Saving Time Daylight Saving Time (DST) is the practice of temporary advancing clocks during the summertime so that evenings have more daylight and mornings have less. Typically, clocks are adjusted forward one hour at the start of spring and backward in autumn. Many countries have used the DST at various times, details vary by location.
  • Page 42 When switch DHCP, Static IP and PPPoE to each other, or change the Static IP on webpage, it will show the warning of restart as following. IPv4 If you set IP Mode to IPv4,IP phone will use IPv4 address. IPv4 has three network modes: DHCP, Static, and PPPoE To configure IPv4 via Phone interface: 1.
  • Page 43 3. Click Save and restart the phone. 4. Press the OK soft key to accept the change or the Cancel soft key to cancel. If you are using an xDSL modem, you can connect your phone to the Internet via PPPoE mode. You can set a WAN port to be a PPPoE port. The PPPoE port will perform a PPP negotiation to obtain the IP address.
  • Page 44 To configure Network via Web interface: 1. Click Network Basic IPv4 setting 2. Select the desired Type: DHCP, Static or PPPoE 3. Filled the necessary information. 4. Click the SaveSet and restart the phone. IPv6 If you set IP Mode to IPv6,IP phone will use IPv6 address. IPv4 has two network modes: DHCP, Static To configure IPv6 via Phone interface: 1.
  • Page 45 To configure IPv6 via Web interface: 1. Click Network Basic Internet Port 2. Select IPv6 for Internet Port 3. Click for the setting. To configure DHCP via Phone interface: 1. Press Menu Settings Advanced Setting (password: admin) Network WAN Port IPv6 DHCP mode. 2.
  • Page 46 To configure Network via Web interface: 1. Click Network Basic IPv6 setting 2. Select the desired Type: DHCP, Static 3. Fill required fields. 4. Click the SaveSet and restart the phone. IPv4&IPv6 If you set IP Mode to IPv4&IPv6,IP phone will support both IPv4 and IPv6 address. The settings of DHCP, Static, and PPPoE are same as above. To configure IPv4&IPv6 via Phone interface: 1.
  • Page 47 To configure IPv4&IPv6 via Web interface: 1. Click Network Basic Internet Port 2. Select IPv4&IPv6 for Internet Port 3. Click for the setting. Note: Wrong network parameters may result in inaccessibility of your phone and may also have an impact on your network performance. For more information about these parameters, contact your system administrator.

  • Page 48: Contact Setting

    To configure PC, Connect to Expansion Module via Web interface: 1. Click Network PC Port 2. Select as Connect to Expansion Module 3. Click and the phone will reboot automatically Contact Setting This section provides the operating instructions for managing contacts. The topics include: Local Directory...
  • Page 49 Remote Phonebook LDAP Search Contact Local Directory In the directory, you can add or delete your friends, business partner or anyone others' phone No. so you will not forget their number. Or put some anonymous phone No. in the blacklist to prevent from being disturbed. The local Directory can add up to 1000 contacts. A.
  • Page 50 3. Press and then press button. B: To add contacts into blacklist To add blacklist manually via Phone interface: 1. Press Menu Directory BlackList 2. Press Group soft key. 3. Press Add soft key. 4. Enter the Name and select the Ring Tone. 5.
  • Page 51 Upload Contacts photo via Web interface: 1. Click Directory and select the desired contact. 2. Click Choose file to select the photo for the contact 3. Click to upload the photo. When you place a call from the contact, the phone idle screen will show the contact photo.
  • Page 52 Contacts photo server The contact photo server allows you to configure the contact's photo by modifying the xml file instead of uploading it on a web page. First fill in the server path ( e.g. http://192.168.1.18/photo/ ) . Then, fill in the file name in the quotes for the field photoDefault = "", ( e.g. photoDefault = "htek.jpg" ). Finally, import the xml file to the phone.
  • Page 53 1. Click on Directory Directory 2. Click Export Csv to import the contact list. Note: If the xml file and CSV file more than 1000 contacts, the phone will only upload 1000 contacts. Remote Phonebook To set Remote Phonebook via Web interface: 1.
  • Page 54 7. LDAP Display Name: the display name of the contact record displayed on the LCD screen. 8. Filled the relative value and then click to save the settings. Following is the example screenshot for the configuration. To Configure LDAP Key To configure LDAP Key via Web interface: 1.
  • Page 55 For More detail, please refer to LDAP Search Contact You can search contact in all contacts, local contacts, remote contacts and LDAP contact. To search contact in all contacts: 1. Click the Directory soft key on Idle interface. 2. Click the More soft key, then you can see the Search soft key 3.

  • Page 56: Call History Setting

    To search contact in Local contacts: 1. Click the Directory soft key on Idle interface. 2. Click the button and select the Local contacts list. 3. Click the More soft key, then you can see the Search soft key 4. Click the Search soft key, you can enter the desired part of name or part of number. 5.
  • Page 57 To check the call history via Phone interface: 1. Press the History soft key. The LCD screen displays All Calls list. 2. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls, Dialed Calls and Forwarded Calls. 3.
  • Page 58 To Dial a call from Call History via Web interface: 1. Click Directory Call History 2. Select the desired history item, and click Tel Number. 3. Then the call is dialed on phone.

  • Page 59: Audio Setting

    To Dial a call from Call History via Phone interface: 1. Press History soft key or press Menu History Local History 2. Press to select the targeted one. 3. Press the Send soft key, , or , or the corresponding line key. Audio Setting Ring Tone You can adjust the type and volume of the ring tone.
  • Page 60 To adjust the Ring Tone Type via Web interface 1. Setting Preference Ring Tone 2. Select the wanted one 3. Click to save the configuration. To configure Distinctive Ring Tone via Phone interface 1. Press Directory 2. Select the target contact 3.
  • Page 61 To configure Distinctive Ring Tone via Web interface 1. Directory Directory Contact 2. Choose the Ring Tone you want to use. 3. Click to save the configuration. Click Ring Tones for more information.
  • Page 62 Volume You can adjust the volume for the phone by the volume keys: To adjust the Ring tone volume via Phone interface: 1. Option 1: To press on the idle page 2. Option 2: To press during the call is ringing. To adjust the handset volume via Phone interface: To press during a call in handset mode.
  • Page 63 To adjust the speaker Volume via Phone interface: To press during a call in speaker mode. Voice Mail Tone This option can set whether to play the beep for phone's voice mail 1. Click the Setting Preference 2. Select On or Off for Voice Mail Tone. 3.

  • Page 64: System Settings

    When you hold the phone. How many seconds to play beep? 1. Click the Setting Preference 2. Set the value for Play Hold Tone Delay. 3. Click for the setting. System Settings Dial Plan Dial plan is a string of characters that governs the way this phone processes the inputs received from your phone keypad. This phone supports dial plan with following accept digits: 1,2,3,4,5,6,7,8,9,0, *, # Grammar...
  • Page 65 2. Filled the value in dial plan field. 3. Click to save the configuration. Note: Illegal input will fall back to default: {[x*]+}. For More, please refer to Dial Plan Dial-Now Timeout Dial-Now Timeout means that when you enter the number which is matching with dial plan, it will dial out automatically after some time when you stop entering the number.
  • Page 66 number. 3. Click the button to save the configuration. Emergency Call Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when required. The emergency telephone number may differ from country to country. It is typically a three-digit number that can be easily remembered and dialed quickly.
  • Page 67 2. Select Enable or Disable for Label Scroll. 3. Click for the setting. Show Missed Calls Whether to show missed call notification on LCD To configure Show Missed Calls via Web interface: 1. Click the Setting Preference 2. Select Yes or No for Show Missed Calls. 3.
  • Page 68 To enable Keypad Lock via Phone interface 1. Press Menu Settings Advanced Setting Phone Setting Lock 2. Press key or Switch to change selected lock type: All Keys, Menu Key, Function Key, Lock & Answer 3. Press Save or OK key to save the configuration. To disable Keypad Lock via Phone interface 1.

  • Page 69: Other Features Settings

    Other features settings Action URL To configure action URL via Web interface: 1. Click Setting Action URL 2. Fill the needed values in the designated blank spaces. 3. Click to save the setting. Click Action URL for more how to use, or check on www.htek.com Softkey Layout This feature mainly defines which shown on the soft key in some status.

  • Page 70: Programmable Key

    5. Click to change to position or each feature. 6. Click to save the configuration. Note: When there more than 5 items in the Enable field, the last soft key will display More, and last two item will show in the next page soft key, you can check by press more.

  • Page 71: Basic Call Features

    3. Click to save the setting. 4. By clicking , all setting of the keys will be back to default. Exp Key It only works when there is expansion module connected with the phone. For Exp Key configuration, please refer to: UC46 User Manual Back to Top Basic Call Features...
  • Page 72 3. Press , or press the Send soft key, then the call is sending. Using headset to place and answer calls for all time 1. Click webpage Setting Preference 2. HeadSet Priority Enable 3. Ring Device for HeadSet User Headset 4.

  • Page 73: Receive A Call

    Receive a Call There are three ways to receive a call when the phone is ringing: To receive a call by handset Pick up the handset and now the conversation is built. To receive a call by headset Press and now the conversation is built. To receive a call by hands-free speaker 1.

  • Page 74: Call Transfer

    To Disable Auto Answer via Webpage 1. To Click Profile Advanced 2. To choose No for the Auto Answer. 3. To click SaveSet to save the configuration. Call Hold When using the hold feature, the Hold icon will show on the display. To make a call on hold during three modes: To hold a call under handset mode: 1.
  • Page 75 This phone supports blind, attended and Semi-Attended Transfer. Blind Transfer When you use this feature, you can transfer 1. Press or Transfer soft key during the conversation, the call is on hold now. 2. Enter the number that transfers to. 3.
  • Page 76 Hold transfer on Three Way conference: 1. Setting Preference Three Way Call Release Type: Transfer. 2. A place a call to B, B answer, A place a call to C again, C answer, A press the conference then A, B and C will establish meeting. 3.

  • Page 77: Call Conference

    3. BYE for the call The phone will not release the call until receiving BYE from the server. Call Conference This IP Phone supports up to 5-way conference. 5-way conference 1. Assuming that call party are in conversation. wants to bring , in a conference press the Conference soft key, the call is placed on hold.

  • Page 78: Call Forward

    Call Forward This phone supports static forward (always forward, busy forward and no answer forward) and dynamic forward To configure static forward To configure always forward With this feature, all incoming calls will forward immediately to configured number. 1. Press Menu Features Call forward Always Forward. 2.
  • Page 79 To configure no answer forward No Answer Forward: Incoming calls are forwarded if not answered after some time. 1. Press Menu Features Call forward No answer forward. 2. Press to select the enable choice 3. Enter the Forward To number and After Ring Times. 4.
  • Page 80 To configure Forward via Web interface 1. Setting Features 2. Click On for the Always/Busy/No Answer 3. Fill the Target Number 4. Fill the After Ring Time 5. Click to save the configuration To cancel the forward feature via Phone interface 1.

  • Page 81: Call Return

    Note: If the Programmable Key or line key is set as BLF, when an incoming call ringing, press this BLF key directly to realize the dynamic forward. You can choose a desired forward number from the Directory when you press the Forward key. Call Return This feature allows you to dial the last phone call you received.

  • Page 82: Call Waiting Tone

    If you press the callback, the phone will dial the Callback phone number. To configure the Call Back via Web interface 1. Click Setting Features Callback . 2. Fill the Callback phone number. 3. Click to save the configuration. Call Waiting Tone 1.

  • Page 83: Hide Caller Id

    2. Change the Tone Time as you want (for example 3s) Hide Caller ID Just enable the unknown/hidden caller feature, by enabling Anonymous call feature thereby the receiver won't be able to know who is calling them. To configure anonymous call 1.

  • Page 84: Reject Anonymous

    Reject Anonymous If you do not want to be disturb by anonymous calls, you can set the reject anonymous call features, so you will not hear the unknown calls To configure rejecting anonymous call 1. Press Menu Features Anonymous Call Account ID 1 2.
  • Page 85 To mute the call during a call (including a conference call) 1. Press the mute key , then the mute key glows green, and the LCD display 2. To disable the mute function, press again. When you use the DND feature, the phone is to reject all incoming calls automatically and you can see the mute icon shown on the Top of the LCD on idle page.

  • Page 86: Auto Redial

    To configure Hotline auto dial via Web interface 1. Setting Features. 2. Fill the number in the Hotline Number and Hotline Time-out. 3. Click to save the configuration. Delete the hotline number and save the configuration, then now the Hotline auto dial is cancelled. Auto Redial When this option is set, if the phone you call is busy and does not set call waiting or voice mail, your LCD screen will prompt for Auto Redial, as shown in figure.

  • Page 87: Function Key Features And Settings

    4. Fill the number 1~300 times for the Auto Redial Times. 5. Click to save the configuration. Back to Top Function Key Features and Settings The function key supports the Line Label Length Line Page Indicator BLF list MODE line key as cancel BLF blink. Line Label Length: If this option is set Long label, then the label's length will be longer, it is used if the string is too long.
  • Page 88 To configure Speed Dial feature via Web interface 1. Click Function Keys Line Key. 2. Select the wanted Line Key and set as Speed Dial. 3. Enter the desired phone number in the Value field. 4. Select the Account ID 5.
  • Page 89 If this option is on, when you use the BLF feature to monitor a specific phone whether it is busy or free, you can see this message on the LCD, as shown in the following figure. To configure Visual Alert for BLF Pickup via Web interface 1.

  • Page 90: Voice Message

    BLF List To configure BLF List via Web interface: 1. Login and click AccountBasic 2. Fill the Eventlist BLF URL and click to save the configuration. 3. To configure BLF List Keys 3.1 Click Function Keys Line Key 3.2 Select the BLF List in the Type Field. 3.3 Select Account 3.4 Click to save the configuration.
  • Page 91 To configure the Voice mail feature via Phone interface: 1. Press Menu Messages Voice Mail Set Voice Mail. 2. Enter the Account No.1/2/3/4/5/6.../16. 3. Press or Save soft key to save the configuration To configure Voice Mail Line Key via Web interface: 1.

  • Page 92: Direct Pickup

    Note: This feature is not available on all servers. For more information, contact your system administrator. Before listening to voice mails, make sure the voice mail access code has been configured. When all new voice mails are retrieved, the power indicator LED, voice mail indicator LED and targeted Line Key will go out. Direct Pickup With this feature, you can pick up the set line when it ringing.
  • Page 93 3. Press key to select the Group in the Type field. 4. Enter the group pickup code or the direct pickup code followed the desired phone number. 5. Press or Save soft key to save the configuration To configure the Group Pickup via Web interface 1.
  • Page 94 For More information for Call Park, please see: Call Park Intercom When use the intercom feature, you can quickly get access connect to the configured one. To configure intercom feature via Phone interface 1. Press Menu Features Function Keys Line Keys as Function Keys Line Key2(for example) 2.

  • Page 95: Intercom Barge

    Intercom Barge If this option is enabled, when there is an active call and an incoming intercom call arrives, the previous call will be put on hold and the intercom call will be answered 1. Click the Setting Preference 2. Set On or Off for Intercom Barge. 3.

  • Page 96: Local Group

    2. Select the desired Line Key and select Prefix in the Type. 3. Fill the value. 4. Click to save the configuration. Then when you press this key, the set value is input directly. Local Group When use the Local Group feature, press the key and enter the local Contacts interface quickly. To configure the Local group via Phone interface 1.

  • Page 97: Xml Browser

    3. Select the Account. 4. Click to save the configuration. LDAP When use the LDAP feature, you can get the LDAP Phonebook directly. To configure the LDAP via Phone interface 1. Press Menu Features Function Keys Line Keys as Function Keys Line Key2(for example) 2.

  • Page 98: Broadsoft Group

    3. Filled the access URL for xml browser (e.g.: http://192.168.0.106/XMLBrowser/TextMenu.xml 4. Click button to save the configuration. Broadsoft Group When using the BroadSoft Group feature, by just pressing the key you can enter the Broadsoft Contacts interface its fast and convenient. To configure the Broadsoft group via Phone interface 1.

  • Page 99: Group Listening

    Transfer You are able to configure the key as a transfer key to perform the Attended/Semi-Attended Transfer. To configure the Transfer via Phone interface 1. Press Menu Features Function Keys Line Keys as Function Keys Line Key2(for example) 2. Press key to select the Transfer in the Type field.
  • Page 100 Press the DND soft key when the phone is idle status, and then DND icon shown on the LCD. To disable DND feature Press the DND soft key again, then there is no DND icon on the LCD. Redial If the key is configured as Redial key, you can redial the last placed call from the IP Phone. To configure Redial via Web interface 1.

  • Page 101: Url Record

    Record With record feature, you can record your calls by pressing the record key . To configure the record via Phone interface 1. Press Menu Features Function Keys Line Keys as Function Keys Line Key2(for example) 2. Press key to select the Record. 3.

  • Page 102: Shared Line

    Paging With this feature, you can call a paging group directly. To configure the paging via Phone interface 1. Press Menu Features Function Keys Line Keys as Function Keys Line Key2(for example) 2. Press key to select the Paging. 3. Enter the paging code followed the number. 4.

  • Page 103: Private Hold

    1. Press Menu Features Function Keys Line Keys as Function Keys Line Key2(for example) 2. Press key to select the Public Hold. 3. Press or Save soft key to save the configuration To configure public hold via Web interface 1. Click Function Keys Line Key. 2.

  • Page 104: Zero Touch

    4. Press or Save soft key to save the configuration To configure the hot desking via Web interface: 1. Click Function Keys Line Key. 2. Select the desired Key and select Hot Desking in the Type. 3. Select the desired account from the pull-down list of Account field. 4.

  • Page 105: Multicast Paging

    Multicast Paging You can use multicast paging to quickly and easily forward out time sensitive announcements to people within the multicast group. You can configure a multicast paging key or a paging list key on the phone, which allows you to send a Real Time Transport Protocol (RTP) stream to the pre-configured multicast address/addresses without involving SIP signaling.
  • Page 106 5. Enter the label in the Label field. 6. Click button to save the configuration. Note: The priorities of listening to multicasting addresses can be predefined: 1 being the highest priority, 10 with the lowest in priority order. Both the multicast paging sender and receiver's phones play a warning tone when establishing a multicast paging call. Listening to Multicasting addresses can be configurable via Web interface only.
  • Page 107 2. Enable the Headset Priority 3. Choose the "Use HeadSet" or "Speaker&Headset" from "Ringer Device For Headset" option 4. Press the save button to save the configuration. To configure the headset mode via Web interface: 1. Login the phone's webpage ( Username : admin, Password...
  • Page 108 2. Press the save button to save the configuration 3. You will see the Bluetooth icon on phone's homepage status bar during the idle status. (This icon means that phone has no pair the Bluetooth device) How to Pair the Bluetooth Headset to the Phone? Open the Bluetooth pairing mode on Bluetooth headset: 1.
  • Page 109 2. The phone will enter the scan interface. The phone starts searching for Bluetooth headsets within the working range of 10 meters (32 feet). 3. All detected Bluetooth headsets will display on the phone: 4. Choose the desired Bluetooth Device from the list and connect to it:...
  • Page 110 5. If the Bluetooth Device is connected/paired successfully, you will see the "Connect Success!" and connected successfully icon;...
  • Page 111 If you want to disconnect with this Bluetooth device, you can press the "Enter" button, then press the "Disconnect" button.
  • Page 112 If you want to delete the Bluetooth device, please press the "Delete" or "Delete all" button, then Bluetooth device will be deleted. 6. When you back to idle interface, you will see the connected successfully icon: How to edit device information? How to edit device information on phone interface: 1.

  • Page 113: Answering Calls

    2. Press the enter button, you can edit the Device Name: Note: The phone must be in the headphone mode to normally use the Bluetooth function. Answering Calls How to answer an incoming call? With the Bluetooth headset paired, press the multifunction key on the Bluetooth headset to answer an incoming call. How to adjust the earphone volume during a call? With the Bluetooth headset paired, you can do the following: Press the Volume Up key on the Bluetooth headset to increase the volume.

  • Page 114: Wifi Feature

    Back to Top WIFI Feature Our new model UC926E supports the Wi-Fi feature which allows users to experience the flexible deployment. When the Wi-Fi feature is enabled, the IP phone will automatically scan the available wireless networks. All the available wireless networks will display in scanning list on the LCD screen.
  • Page 115 3. Press the Save button to save the configuration. How to Connect the UC926E To an Available Wireless Network? Connect to an available wireless network via Phone interface: 1. Find Menu then navigate as follows Menu Settings Basic Setting Wi-Fi: Available Network(s)
  • Page 116 2. Press the Enter button, you will see many available wireless networks: 3. You can press the "scan" button to scan the wireless network 4. You can press the "Detail" button to view a wireless network's detail information. 5. Choose desired wireless network and then press the "Connect" button: 6.
  • Page 117 7. If the wireless network's password is correct, the wireless network will connect successfully: How to view Wireless Network status? 1. You will see the wireless network connected successfully icon when phone connects wireless network successfully and back to idle interface: 2.
  • Page 118 Or as follow: Menu Settings Basic Setting Wi-Fi: wireless status: How to Disconnect Wireless Network?
  • Page 119 Disconnect wireless network via Phone interface: 1. Find Menu then navigate as follows Menu Settings Basic Setting Wi-Fi: The Storage Network: 2. Press the "Disconnect" button to disconnect this wireless network: How to Manually add a Wireless Network? Add a Wireless Network Manually via Phone interface: 1.
  • Page 120 Select a Security Mode Enter the desired wireless network (SSID) If the wireless network is secure, please enter its password in the password field. 3. Press the "Save" button to save the configuraion: You can choose this wireless network to connect it. Note: Contact your network administrator for the Wi-Fi password.
  • Page 121 How to Disable Wi-Fi feature? To disable the Wi-Fi feature via Phone interface: 1. Find Menu then navigate as follows Menu Settings Basic Setting Wi-Fi: 2. Press the Switch button to turn off Wi-Fi feature 3. Press the Save button to save the configuration. Provision Provision can be assigned to the phone in batches, which can be used in provisioning a large number of IP Phones to access the same Wi-Fi.

  • Page 122: Factory Reset

    Upgrade Factory Reset To set Factory Reset via Phone interface 1. Press Menu Settings Advanced Setting (default password: admin ) Phone Setting Factory Reset 2. Press OK soft key in the warning page. To set Factory Reset via Web interface 1.
  • Page 123 2. Click of the system Log 3. Then you'll get a tgz file: syslog.tgz. Upgrade To upgrade via HTTP, the "Management" "auto provision" "Firmware Upgrade" "Upgrade Mode" field needs to be set to HTTP, respectively. "Firmware Server Path" needs to be set to a valid URL of a HTTP server, server name can be in either FQDN or IP address format. Here are examples of some valid URL.

  • Page 124: Configuration File

    6. Restart the UC926E, IP Phone will restart and auto-get firmware files from HTTP server. NOTES: Htek recommends end-user use the Htek HTTP server. For large companies, we recommend to maintain their own TFTP/HTTP/FTP/HTTPS server for upgrade and provisioning procedures. Once a "Firmware Server Path"...

  • Page 125: Troubleshooting

    To download configuration file 1. Click Management Configuration Configure File 2. Click the , then you can get a file: cfg.bin or cfg.xml To Restore a configuration file 1. Click Management Configuration Configure File 2. Select the xxx.bin or xxx.xml file, and then Click the then IP Phone will reboot.

  • Page 126: When The Phone Display "Network Unavailable"

    When the phone display "Network Unavailable"? To resolve: Ensure that the Ethernet cable is plugged into the right port on the phone and the Ethernet cable is not loose. Ensure that the switch or hub in your network is functioning well. If the problem still persists, Contact your system administrator for more information.

  • Page 127: How To Download Xml Configuration

    Bluetooth headset industry rules is not possible to achieve off-hook, but the Bluetooth headset can be achieved to answer the phone, double- click the answer key to call back, hang up the phone and other operations Why can't the IP phone connect to Wi-Fi? If the network is secure, ensure the entered password is right.

  • Page 128: How To Make Ringtone

    How to use Vlan? For Vlan information, please click VLAN How to use LLDP? For LLDP information, please click VLAN VLAN Notes including: 1. Voice VLAN 2. Major Benefits of Using VLANs 3. VLAN discovery method on Htek ip phones 4.
  • Page 129 Redundancy Server Click Redundancy Server How to Use Auto Provision Phonebook? Click AP Phonebook All Documents Click Documents Guide , you can get all tech files. Back to Top...

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