Troubleshooting And Error Messages; Troubleshooting - Panasonic KX-TD7685 Operating Instructions Manual

Dect 6.0 portable station
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Troubleshooting

Troubleshooting
Problem
The handset does not
work.
The handset does not
ring.
You cannot make/
receive a call.
You cannot dial.
The handset stops
working during opera-
tion.
You cannot use the
handset during a
power failure.
The headset does not
work.
The tone from the
headset cannot be
changed to a bell or
melody.
Noise is frequently
heard.
Document Version 2008-01

Troubleshooting and Error Messages

Possible Cause
The battery is drained.
The power is OFF.
Ringer volume is set to "Off".
The handset is out of range, or
the CS is busy.
The radio channel is busy, or a
radio communication error
occurred.
The number that you dialed is
restricted by the PBX.
Key lock mode is ON.
The radio channel is busy or a
radio communication error
occurred.
The handset will not function dur-
ing a power failure because the
PBX stops emitting radiowaves.
A headset tone cannot be heard
when receiving an incoming call
when the headset is attached.
The headset tone is a specific
tone and is not related to the
Incoming Option settings (Ringer
Type).
Solution
Charge the battery fully.
(See "Charging the Battery" on page
5.)
Turn it ON.
(See "Location of Controls" on
page 7.)
Re-insert the battery and try
again. (See "Battery Installa-
tion" on page 5.)
Adjust the ringer volume level.
(See "Adjusting the Ringer Volume"
on page 12.)
Move closer to the CS or try again
later.
Try again later.
Consult your dealer.
To cancel the mode, press the Joy-
stick for about 2 seconds.
(See "Key Lock" on page 8.)
Try again later.
Turn the handset off, then turn it
back on.
(See "Location of Controls" on
page 7.)
Re-insert the battery and try
again.
(See "Battery Installation" on
page 5.)
Make sure the headset tone set-
ting is set to on. (See "Incoming
Option" on page 49.)
Make sure the headset jack is
connected properly. (See "Loca-
tion of Controls" on page 7.)
Set the handset and CS away
from other electrical appliances.
Move closer to the CS.
57

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