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®
V
P
D40
ISIONEER
ATRIOT
Error
Problem Description
Code
0
Scanner is not connected to
the computer
(The LED does not flash "E" and
the status light remains blue.)
4
Paper jam
5
Multiple paper feed
6
The scanner's cover is open
7, 8
The lamp in the scanner body
or lid has malfunctioned
All
An internal part in the scanner
Other
may have malfunctioned
Codes
®
V
P
ISIONEER
ATRIOT
Scanner Specifications
Document Requirements
Minimum Item Size
Maximum Item Size
Capacity
Paper Thickness
Plastic Card
General Specifications
Scanning Speeds
Optical Resolutions
Interpolated Resolutions
Internal Bit Depth
Output Bit Depth
Scan Method
32
Solution
A cable may be loose. Check that the scanner's cables are correctly attached
to the computer. If the scanner still does not connect, re-boot the computer.
Open the ADF cover and remove the jammed page. See
on page 21.
Multiple pages have fed through the scanner at one time. Open the ADF door
and remove the pages from the scanner. Make sure the pages are not stuck or
taped together before loading them in the ADF. If the problem persists, clean
the scanner as described in
on page 22.
The ADF door is not closed all the way. Open the scanner, make sure the
paper guides are properly seated in the scanner and that the roller covers are
fully closed, and then close the ADF again. Push down on the lid until it locks
into place.
This usually occurs if the power was disconnected during a scan. Turn the
scanner off, then back on again. If the problem persists, turn off the scanner,
re-start the computer, then turn the scanner on. If the problem continues,
and your scanner's power is plugged into a surge protector or UPS battery
backup, try plugging the scanner power directly into a wall outlet.
Turn off the power to your scanner, re-boot your computer, then turn it back
on. If the problem persists, contact Visioneer Technical Support.
D40 S
PECIFICATIONS
2 x 2.5 inches (51 x 64 mm)
8.5 x 118 inches (216 x 2997 mm) up to 300 dpi
8.5 x 59 inches (216 x 1499 mm) at 400 dpi and higher
80 pages of 20lb printer paper (75–80 g/m
2
7–110 lbs. (27–413 g/m
)
Embossed cards up to 1.25 mm thick
40 pages per minute / 80 images per minute @ 200 dpi
200, 300, and 600 dpi
75, 100, 150, 400, 500, and 1200 dpi
48-bit color, 16-bit grayscale, 1-bit bitonal (black & white)
24-bit color, 8-bit grayscale, 1-bit bitonal (black & white)
Duplex Automatic Document Feeder (ADF)
Cleaning Inside the Automatic Document Feeder
2
)
M
AINTENANCE
Clearing Paper Jams
S
U
'
G
CANNER
SER
S
UIDE
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Table of Contents
Troubleshooting
