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C3600
User's Guide
C3600n

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Table of Contents
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Summary of Contents for Oki C3000 Series

  • Page 1 C3600 User’s Guide C3600n...
  • Page 2: Preface

    The most up-to-date drivers and manuals are available from: http://www.okiprintingsolutions.com Copyright © 2008 Oki Europe Ltd. All rights reserved. Oki, Oki Printing Solutions and Microline are registered trademarks of Oki Electric Industry Company, Ltd. Microsoft, MS-DOS and Windows are registered trademarks of Microsoft Corporation.
  • Page 3: Emergency First Aid

    Oki Data Corporation, 4-11-22 Shibaura, Minato-ku, Tokyo 108-8551, Japan MPORTER TO THE AUTHORISED REPRESENTATIVE Oki Europe Limited (trading as Oki Printing Solutions) Central House Balfour Road Hounslow TW3 1HY United Kingdom For all sales, support and general enquiries contact your local distributor.
  • Page 4: Table Of Contents

    ONTENTS Preface ...........2 Emergency first aid .
  • Page 5: Notes, Cautions And Warnings

    Oki contact details........
  • Page 6: Introduction

    > “Ask Oki” – a user-friendly function for Windows that provides a direct link from your printer driver screen to a dedicated web site specific to the exact model you are using. This is where you’ll find all the advice, assistance and support you could need to help you get the best possible results from your Oki printer;...
  • Page 7: Printer Overview

    RINTER OVERVIEW RONT VIEW 1. Output stacker, face down. 4. Multi purpose tray. Used for feeding heavier paper Standard printed copy stocks, envelopes and other delivery point. Holds up to special media. Also for 150 sheets at 80g/m². manual feeding of single 2.
  • Page 8: Rear View

    EAR VIEW This view shows the connection panel and the rear output stacker. 1. AC power socket. 3. Network interface.* 2. USB interface. 4. Network test button 5. Rear, face up, 1 sheet stacker. The Network Interface may have a protective “plug” which must be removed before connection can be made.
  • Page 9: Inside Your Printer

    NSIDE YOUR PRINTER 1. Fuser unit. 3. Toner cartridges and toner The Fuser unit contains a cartridge levers. heated roller that fixes toner The 4 toner cartridges hold to the print media (paper or dry powdered ink. The lever card). locks the toner cartridge into place on the image drum or 2.
  • Page 10: The Operation Panel

    PERATION ANEL The Operation Panel allows operator intervention and indicates both when the printer is operating normally and when it requires attention. C M Y K The Operation Panel incorporates 2 LEDs, a display screen and 6 push-button switches as follows: WITCHES There are six switches on the operation panel labelled Back, Menu (up and down), Enter,...
  • Page 11: Changing The Display Language

    HANGING THE DISPLAY LANGUAGE The default language used by your printer for display messages and for report printing is English. If required, this can be changed to: German Danish French Dutch Italian Turkish Spanish Portuguese Swedish Polish Russian Greek Finnish Czech Hungarian Norwegian...
  • Page 12: Paper Recommendations

    APER RECOMMENDATIONS Your printer will handle a variety of print media, including a range of paper weights and sizes and envelopes. This section provides general advice on choice of media, and explains how to use each type. The best performance will be obtained when using standard 75~90g/m² paper designed for use in copiers and laser printers.
  • Page 13: Multi Purpose Tray

    ULTI PURPOSE TRAY The multi purpose tray can handle the same sizes as the cassette tray, but in weights from 75 to 203g/m². For very heavy paper stock use the face up (rear) paper stacker. This ensures that the paper path through the printer is almost straight. The multi purpose tray can feed paper widths as small as 100mm and lengths up to 1220mm (banner printing).
  • Page 14: Loading Paper

    OADING PAPER ASSETTE TRAY Remove the paper tray from the printer. Fan the paper to be loaded at the edges (1) and in the middle (2) to ensure that all sheets are properly separated, then tap the edges of the stack on a flat surface to make it flush again (3).
  • Page 15 To prevent paper jams: > Do not leave space between the paper and the guides and rear stopper. > Do not overfill the paper tray. Capacity depends on the type of paper stock. > Do not load damaged paper. > Do not load paper of different sizes or types at the same time.
  • Page 16: Multi Purpose Tray

    ULTI PURPOSE TRAY Open the multi purpose tray (1). Adjust the paper guides (2) to the size of paper being used. > For single-sided printing on headed paper load the paper into the multi purpose tray with pre-printed side up and top edge into the printer. >...
  • Page 17: Operation

    PERATION SING THE MACHINE > For full details of how to use the machine and any optional accessories to print jobs efficiently and effectively, please refer to the Printing Guide. > For full details of how to connect and use the network feature, please refer to the Network Guide.
  • Page 18: Menu Functions

    ENU FUNCTIONS This section lists the menus accessed via the controls on the printer’s operator panel and displayed in the LCD window. PERATOR ANEL C M Y K 1. ATTENTION ON: Attention state (e.g tray 5. MENU Enters the Menu mode. In Menu open/paper out) Buttons mode, forwards or reverses the...
  • Page 19: How To Change The Settings - User

    OW TO CHANGE THE SETTINGS It should be noted that many of these settings can be, and often are, overridden by settings in the Windows printer drivers. However, several of the driver settings can be left at “Printer Setting”, which will then default to the settings entered in these printer menus. Where applicable, factory default settings are shown in bold type in the following tables.
  • Page 20: How To Change The Settings - Administrator

    OW TO CHANGE THE SETTINGS DMINISTRATOR You can set whether to ENABLE or DISABLE each category in the user menu. Disabled categories are not displayed in the User’s menu. Only a system administrator can change these settings. Turn OFF the printer. Turn ON the printer while pressing the ENTER button.
  • Page 21: Menus

    ENUS NFORMATION MENU This menu provides a quick method of listing various items stored within the printer. ITEM ACTION EXPLANATION PRINT MENU MAP EXECUTE Prints complete menu listing with current settings shown. NETWORK EXECUTE Prints Network configuration information. PRINT FILE LIST EXECUTE Prints a list of overlays, macros, fonts and other files stored on the printer’s hard disk drive (if installed).
  • Page 22: Media Menu

    ITEM SETTINGS EXPLANATION MONO-PRINT AUTO SPEED If the first page of a print job is black and white, the printer runs SPEED at 20ppm (pages per minute). When a colour page is detected the printer slows down to 16ppm. NORMAL SPEED This setting operates in the same way as AUTO SPEED, except that the printer runs at 20ppm until a colour page is detected, when it switches to 16PPM.
  • Page 23 ITEM SETTINGS EXPLANATION MF PAPERSIZE LETTER Selects the size of paper to be fed from the multi purpose tray. For EXECUTIVE CUSTOM setting see X-DIMENSION and Y-DIMENSION later in this LEGAL14 table. LEGAL13.5 LEGAL13 A4 / A5 / A6 / CUSTOM COM-9 ENVELOPE...
  • Page 24: Colour Menu

    OLOUR MENU The printer automatically adjusts colour balance and density at appropriate intervals, optimising the printed output for bright white paper viewed in natural daylight conditions. The items on this menu provide a means of changing the default settings for special or particularly difficult print jobs.
  • Page 25: System Configuration Menu

    ITEM SETTINGS EXPLANATION CMY 100% DISABLE When enabled, black areas are produced using 100% C, M, and Y instead DENSITY ENABLE of black. This results in a glossier finish. CMYK Setting to "OFF" will simplify the conversion process of CMYK data, which CONVERSION will reduce the processing time.
  • Page 26: Pcl Emulation

    EMULATION This menu controls settings effective when the printer is operating in PCL emulation mode. ITEMS SETTINGS EXPLANATION FONT SOURCE RESIDENT / Specifies the location of the PCL default font. Normally this will be RESIDENT2 INTERNAL unless additional fonts are installed in the expansion ROM slot or DOWNLOADE additional fonts have been downloaded to RAM as permanent fonts.
  • Page 27: Ppr Emulation

    EMULATION This menu controls settings effective when the printer is operating in PPR emulation mode. ITEM SETTINGS EXPLANATION CHARACTER 10 CPI; Specifies character pitch in IBM PPR emulation. PITCH 12 CPI; 17 CPI; 20 CPI; PROPORTION FONT 12CPI - Specifies 12CPI pitch for Condense Mode. CONDENSE 20CPI;...
  • Page 28: Fx Emulation

    EMULATION This menu controls settings effective when the printer is operating in FX emulation mode. ITEM SETTINGS EXPLANATION CHARACTER 10 CPI; Specifies character pitch in this emulation. PITCH 12 CPI; 17 CPI; 20 CPI; PROPORTION CHARACTER Set 1; Set 2 Specifies a character set.
  • Page 29: Usb Menu

    MENU This menu controls the operation of the printer’s USB data interface. ITEM SETTINGS EXPLANATION SOFT RESET ENABLE / DISABLE Enables or disables the SOFT RESET command. SPEED 12 / 480 Mps Selects the interface speed. OFFLINE RECEIVE ENABLE / DISABLE OFFLINE RECEIVE.
  • Page 30: Memory Menu

    ITEM SETTINGS EXPLANATION NETWORK NORMAL / Selects network size. SCALE SMALL When NORMAL is selected, printer can work effectively, even when connected to a HUB that has a spanning tree feature. However, printer start up time gets longer when computers are connected with two or three small LANs.
  • Page 31: Sys Adjust Menu

    DJUST MENU Not displayed as default. This menu is displayed only when set to ENABLE in OP MENU of Administrator menu. ITEM SETTINGS EXPLANATION X ADJUST +2.0mm Adjusts the position of a whole print image in the direction perpendicular to the direction the paper runs, that is horizontally, in 0.25 mm increments.
  • Page 32: Usage Menu

    ITEM SETTINGS EXPLANATION PAPER COLOR –2~0~+2 As above, but for colour printing. SMR SETTING –2~0~+2 Sets a correction value for uneven print quality, to correct print variations caused by variations in temperature and humidity or in print density/ frequency. BG SETTING –3~0~+3 Sets a correction value for dark-coloured paper printing, to correct print variations caused by variations in temperature and humidity or in print...
  • Page 33: Administrator Menu

    DMINISTRATOR This menu is only accessible to System Administrators. In order to gain access to this menu, hold down the ENTER button whilst turning the printer ON. This menu is in ENGLISH only. ITEM SETTINGS EXPLANATION ENTER PASSWORD xxxxxxxxxxxx Enter a password to gain entry to the Admin menu.
  • Page 34 ITEM SETTINGS EXPLANATION OP MENU (cont.) FX EMULATION ENABLE Set up ENABLE/DISABLE condition for FX EMULATION category. DISABLE If DISABLE is selected, FX EMULATION category of USERS MENU will not appear. USB MENU ENABLE Set up ENABLE/DISABLE condition for USB MENU category.
  • Page 35 ITEM SETTINGS EXPLANATION PS MENU LI TRAY TYPE1 Switches between Postscript types TYPE2 SIDM MENU SIDM MANUAL 0 ~ 2 ~ 9 Set up Pn specified in MANUAL by MANUAL-1 ID No.FX/PPR Emu in CSFcontrol command (ESC EM Pn). SIDM MANUAL2 0 ~ 3 ~ 9 Set up Pn specified MANUAL by MANUAL-2 ID No.FX/PPR Emu in CSF control command (ESC...
  • Page 36: Replacing Consumable Items

    EPLACING CONSUMABLE ITEMS This section explains how to replace consumable items when due. As a guide, the life expectancy of these items is: ONER TARTER ARTRIDGES The machine is shipped with sufficient Black, Cyan, Magenta & Yellow toner for 1,000 A4 pages, of which 500 A4 pages of toner are used to initially charge the image drum (500 A4 pages remaining at 5% coverage).
  • Page 37: Consumable Order Details

    ONSUMABLE ORDER DETAILS ITEM LIFE ORDER Toner, Standard Capacity, black 1,500 A4 @ 5% 43459436 Toner, Standard Capacity, cyan 1,500 A4 @ 5% 43459435 Toner, Standard Capacity, magenta 1,500 A4 @ 5% 43459434 Toner, Standard Capacity, yellow 1,500 A4 @ 5% 43459433 Toner, High Capacity, black 2,500 A4 @ 5%...
  • Page 38 If you do spill any toner powder, lightly brush it off. If this is not enough, use a cool, damp cloth to remove any residue. Do not use hot water, and never use solvents of any kind. They will make stains permanent.
  • Page 39 Remove the new cartridge from its box but leave its wrapping material in place for the moment. Gently shake the new cartridge from end to end several times to loosen and distribute the toner evenly inside the cartridge. Remove the wrapping material and peel off the adhesive tape from the underside of the cartridge.
  • Page 40 Press gently down on the cartridge to ensure that it is firmly seated, push the coloured lever (1) towards the rear of the printer. This will lock the cartridge into place and release toner into the image drum unit. Finally, close the top cover and press down firmly at both sides so that the cover latches.
  • Page 41: Image Drum Replacement

    MAGE DRUM REPLACEMENT CAUTION! Static sensitive devices, handle with care. The printer contains four image drums: cyan, magenta, yellow and black. Press the cover release and open the printer’s top cover fully. WARNING! If the printer has been powered on, the fuser will be hot. This area is clearly labelled.
  • Page 42 Put the assembly down gently on to a piece of paper to avoid damaging the green drum surface. CAUTION! The green image drum surface at the base of the cartridge is very delicate and light sensitive. Do not touch it and do not expose it to normal room light for more than 5 minutes.
  • Page 43 Place the toner cartridge onto the new image drum cartridge as shown. Push the left end in first, and then lower the right end in. (It is not necessary to fit a new toner cartridge at this time unless the remaining toner level is very low.) Push the coloured release lever (1) away from you to lock the toner cartridge onto the new image drum unit and release toner into it.
  • Page 44: Replacing The Belt Unit

    EPLACING THE BELT UNIT The belt unit is located under the four image drums. This unit requires replacement approximately every 60,000 pages. Switch off the printer and allow the fuser to cool for about 10 minutes before opening the cover. Press the cover release and open the printer’s top cover fully.
  • Page 45 Locate the two fasteners (1) at each side of the belt and the lifting bar (2) at the front end. Turn the two fasteners 90° to the left. This will release the belt from the printer chassis. Pull the lifting bar (2) upwards so that belt tilts up towards the front, and withdraw the belt unit from the printer.
  • Page 46: Fuser Replacement

    USER REPLACEMENT The fuser is located inside the printer just behind the four image drum units. WARNING! If the printer has recently been powered on, some fuser components will be very hot. Handle the fuser with extreme care, holding it only by its handle, which will only be mildly warm to the touch.
  • Page 47: Cleaning The Led Head

    LEANING THE HEAD Clean the LED head when printing does not come out clearly, has white lines or when text is blurred. Switch off the printer and open the top cover. Gently wipe the LED head surface with LED lens cleaner or soft tissue. CAUTION! Do not use methyl alcohol or other solvents on the LED head as damage to the lens surface will occur.
  • Page 48: Troubleshooting

    ROUBLESHOOTING LEARING PAPER JAMS Provided that you follow the recommendations in this guide on use of print media, and you keep the media in good condition prior to use, your printer should give years of reliable service. However, paper jams occasionally do occur, and this section explains how to clear them quickly and simply.
  • Page 49 Note the positions of the 4 cartridges. 1. Cyan cartridge 2. Magenta cartridge 3. Yellow cartridge 4. Black cartridge It will be necessary to remove the four image drums to gain access to the paper path. Holding it by its top centre, lift the cyan image drum, complete with its toner cartridge, up and out of the printer.
  • Page 50 Repeat this removal procedure for each of the remaining image drum units. Cover the image drum units to protect them from direct light. Look into the printer to check whether any sheets of paper are visible on any part of the belt unit.
  • Page 51 > To remove a sheet just entering the fuser , separate the trailing edge of the sheet from the belt, push the fuser pressure release lever (1) towards the front and down to release the fuser’s grip on the sheet, and withdraw the sheet through the drum cavity area.
  • Page 52 Open the rear stacker and check for a sheet of paper in the rear path area. > Pull out any sheets found in this area. > If the sheet is low down in this area and difficult to remove, it is probably still gripped by the fuser.
  • Page 53 Check inside the cover for sheets in this area and remove any that you find, then close the cover. Pull out the Cassette Tray and ensure that all paper is stacked properly, is undamaged, and that the paper guides are properly positioned against the edges of the paper stack.
  • Page 54: Installing Additional Memory

    NSTALLING ADDITIONAL MEMORY This section explains how to install additional RAM memory into your printer as a memory upgrade. RDER CODES Use the following order codes for additional memory: > 256MB RAM – 01182901 > 512MB RAM – 01182902 EMORY UPGRADE The basic printer model comes equipped with 128MB of main memory.
  • Page 55 Locate the two fasteners (1) at each side of the belt (3) and the lifting bar (2) at the front end. Unlock the fasteners and remove the belt as shown. Carefully remove the new memory board from its wrapping. Try to handle the board only by its short edges, avoiding contact with any metal parts as far as possible.
  • Page 56 Identify the RAM expansion slot in the printer. Unclip the plastic cover to open this slot. If the RAM expansion slot already contains a memory upgrade board, that board will have to be removed before you can install the new one. To remove it proceed as follows, otherwise skip to step 10.
  • Page 57 When the printer is ready, print a menu map (see “Information menu” on page 21). Examine the first page of the menu map. Near the top of the page, between the two horizontal lines, you will see the current printer configuration. This list contains the figure for total memory size. This should indicate the total memory now installed, which should be the size of memory board you have installed plus 128MB.
  • Page 58: Specifications

    PECIFICATIONS C3600 - N34116B ITEM SPECIFICATION Dimensions 376 x 479 x 290mm (W x D x H) Weight 21Kg approx. Print method LED exposed light source electronic photographic method Print speeds 16 pages per minute colour / 20 pages per minute monochrome Resolution 600 x 600, 600 x 1200dpi or 600 x 600dpi x 2bit Emulations...
  • Page 59 ITEM SPECIFICATION Duty cycle 35,000 pages per month max., 5,000 pages per month average Toner life Starter: C, M, Y & K:1,000 pages at 5% coverage (500 pages to charge image drum, 500 pages usable) Replacement: Standard CMY&K:1,500 pages at 5% coverage High capacity CMY&K: 2,500 pages at 5% coverage Image drum life...
  • Page 60: Index

    NDEX System configuration menu ......25 Belt Usage menu ....32 how to replace ....44 USB menu... 29 life expectancy....36 Multi purpose tray life remaining ....32 how to use ....16 paper metrics ....13 Cleaning the LED head ..47 Colour Network addresses adjusting ......
  • Page 61: Oki Contact Details

    Tel: (64) 9 477 0500 http://www.okisysthai.com Fax: (64) 9 477 0549 OKI Systems (Ireland) Ltd. http://www.comworth.co.nz (Northern Ireland) Oki Data(S) P Ltd. Malaysia Rep 40 Sydenham Park Office Belfast, BT4 1PW Suite 21.03, 21st Floor Menara IGB, Mid Valley City...
  • Page 62 Oki Europe Limited Central House Balfour Road Hounslow TW3 1HY United Kingdom Tel: +44 (0) 208 219 2190 Fax: +44 (0) 208 219 2199 www.okiprintingsolutions.com 07091301 iss.1...

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