Oki C3600 User Manual
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Oki C3600 User Manual

Oki C3600 User Manual

Oki printer network user's guide
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Model C3600 Network Features
Support Protocols
NetBEUI
TCP/IP
IPv6

Network Configuration

AdminManager
DHCP/BOOTP
DNS
E-mail Alert
E-mail Transmission
HTTP
Rendezvous/Bonjour
SNMP Trap
SNMPv1
SNMPv3
SMTP
TELNET
Universal Plug and Play
Windows Rally
WINS
59309401
Printing Via
FTP
IPP
Oki LPR
NetBEUI
RAW (Port 9100)
Web Services on Devices (WSD)
Security
E-mail Domain Filter
IP Filtering
Mac Address Filtering
Protocols On/Off
my.okidata.com

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Summary of Contents for Oki C3600

  • Page 1: Network Configuration

    Model C3600 Network Features Support Protocols NetBEUI TCP/IP IPv6 Network Configuration AdminManager DHCP/BOOTP E-mail Alert E-mail Transmission HTTP Rendezvous/Bonjour SNMP Trap SNMPv1 SNMPv3 SMTP TELNET Universal Plug and Play Windows Rally WINS 59309401 Printing Via Oki LPR NetBEUI RAW (Port 9100)

  • Page 2: Copyright Information

    Copyright information Copyright © 2008 Oki Data Americas, Inc. All rights reserved. Network User’s Guide P/N 59309401 Revision 1.0 Disclaimer_________________________________ Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control.

  • Page 3: Notes, Cautions, Etc

    Notes, Cautions, etc. Illustrations and components are representative only. Your unit may differ slightly from those pictured in this document. A note appears like this. A note provides additional information to supplement the main text which helps you to use and understand the product.

  • Page 4: Table Of Contents

    Default user name and password ....42 Adjusting printer settings ..... .42 Network Configuration using TELNET .
  • Page 5 System Requirements ......52 Installing the Oki LPR utility ..... .52 Uninstalling the Oki LPR Utility .
  • Page 6 Self-diagnostic Test ......91 Printer does not print......91 NG is printed in the self-diagnostic test or Flash ROM Check Registers NG.

  • Page 7: Network Configuration Overview

    Network Configuration Overview Introduction Not all utilities, features or protocols are supported by every product. See the front cover of this manual for a listing of the items supported by your product. Your unit incorporates a fast 100BASE-TX/10BASE-T network interface. This User’s Guide explains the functionality of the built in network interface and details the network interface specifications and several software utilities.* NOTE...

  • Page 8: Specifications

    • Application layer:LPR, FTP, TELNET, HTTP, IPP, BOOTP, DHCP, SNMP, DNS, SMTP, POP3, SLP, Bonjour • IPX/SPX (NetWare) • Remote printer mode (up to eight file servers and 32 queues) • Print server mode over IPX/SPX (up to eight print servers) •...

  • Page 9: Printing The Network Configuration Report

    Setup Guide or the On-line User’s Guide (on the CD supplied with the unit) for instructions. 1. Press the ENTER button on your printer to display INFORMATION MENU on the LCD. 2. Press ENTER to select the menu. 3. Press the DOWN ARROW until NETWORK MENU is displayed on the LCD.

  • Page 10: Configuration Utilities

    • Set IP address, Subnet Mask and Gateway for TCP/IP manually or by using DHCP. • Set NetWare Mode and create Queue/Print Server/Printer objects. • Zone name and Port name for EtherTalk. Admin Configure the NIC in detail. Manager Standard...
  • Page 11 Utility Features Web Browser Configure the NIC and (see printer by using a Web page 42) browser such as Microsoft Internet browser or Netscape Navigator. TELNET (see Configure the NIC using page 43) TELNET. SNMP (see The printer and network...

  • Page 12: Network Configuration Using Adminmanager

    • Set IP address, Subnet Mask and Gateway for TCP/IP manually or by using DHCP. • Set NetWare mode and create Queue/Print Server/Printer objects. • Set the Zone name and Port name for EtherTalk. Configuration requires a PC with Windows XP or Vista operating system, running TCP/IP or IPX/SPX (NetWare).
  • Page 13 3. Accept the Software License Agreement. 4. Select the Optional Utilities tab. 5. Then select Install Admin Manager. 6. Select Oki Device Quick Setup and follow the on-screen instructions. 7. When the settings are correct, click Execute. The new settings are transmitted to the network interface but it still operates with pre-transmission settings.

  • Page 14: Adminmanager Standard Setup

    9. Switch the printer off for 15 seconds and on again. AdminManager Standard Setup Not all utilities, features or protocols are supported by every product. See the front cover of this manual for a listing of the items supported by your product.
  • Page 15 3. Accept the Software License Agreement. 4. Select the Optional Utilities tab. 5. Then select Install Admin Manager. 6. Select Oki Device Standard Setup and follow the on-screen instructions. 7. If you want to install AdminManager on to your local drive, select Install and Execute.

  • Page 16: Interface

    Interface Select Start > Programs > Oki Setup Utility > Admin Manager. Menu Item File Search Status Printer Status System Status List of Configurat ion Items Function Search printers in your network and list all printers. Current printer status is...
  • Page 17 Test Print Address Setup Function Configure the network interface (NIC). Launch the default browser in your environment to access the selected printer’s web page. Launch TELNET application in your environment to access the selected printer’s TELNET port. Create a NetWare queue.

  • Page 18: Device Setup

    • Maintenance (see page 33) • SSL/TLS (see page 35) • IEEE 802.1x (see page 38) The following section explains each tab’s functionality. Depending on your printer, some items in the following explanation may not be displayed.y NOTE Network User’s Guide...

  • Page 19: General Tab

    General Tab This allows you to set or change the root password used for Admin Manager, TELNET and FTP. Item Change root password Explanation You can set/change the root password for AdminManager, TELNET and FTP. Network User’s Guide...

  • Page 20: Tcp/Ip Tab

    TCP/IP Tab This allows you to configure TCP/IP related items Item Explanation Set TCP/IP protocol as enabled/disabled. TCP/IP Use DHCP/BOOTP Protocol Use IPv6 IP Address Subnet Mask Default Gateway Auto Configure items related to Network Discovery Use to select Network PnP and Bonjour, and to set device name.

  • Page 21: Netware Tab

    Item Explanation WINS Set IP addresses for WINS Server primary and secondary servers and to enter scope WINS Configure items related to the WINS Server. Server… In this dialogue box, the following items can be configured: Primary Server Secondary Server Scope ID NetWare Tab Not all utilities, features or protocols are...
  • Page 22 Item Explanation Operation Set NetWare mode. Mode Check box Check if you want to use the Bindery mode and beside Bindery Setup button becomes available. If it is Bindery unchecked, the button is greyed out. Setup Bindery Configure items Setup related to Bindery mode.
  • Page 23 Here you can specify print servers to which the printer can be connected. Time Out Printer Set the NetWare printer object name. Name Network User’s Guide Set duration from the last data’s arrival to freeing of the port in seconds.

  • Page 24: Ethertalk Tab

    This allows you to configure EtherTalk related items Item Explanation Use EtherTalk Set EtherTalk protocol to enabled/disabled. Protocol Printer Name Set EtherTalk Printer object name. Zone Name Set the zone name to which the printer belongs. NOTE Network User’s Guide...

  • Page 25: Netbeui Tab

    Use NetBEUI Set NetBEUI protocol to enabled/disabled. Protocol Short Printer Set a name for the printer. Name Workgroup Set a work group name to which the printer belongs. Comment Set the comments for the printer (optional). NOTE Network User’s Guide...

  • Page 26: Snmp Tab

    SysContact Set SysContact (printer manager) name. SysName Set SysName (printer model name). SysLocation Set SysLocation (the location where the printer is installed). Default TTL Set TTL (Time To Live) value. NOTE Enables these passwords to be changed.
  • Page 27 Printer Trap Community Name TCP#1–5 This community name is assigned to outgoing printer status traps such as off-line, paper out, etc. Set the IP addresses to which a Trap packet will be sent. You can set up to five IP addresses,...

  • Page 28: E-Mail (Send) Tab

    This allows you to configure SMTP related items. Item Use SMTP Transmit SMTP Server Name Printer E-Mail Address Destination Address 1 - 5 When PERIOD is selected: NOTE Explanation Check to enable SMTP...
  • Page 29 Item Explanation Check time Period mode When EVENT is selected: Event Mode Attach Info... Select whichever information is to be included in the e-mail. Comment... Set up to four lines of text to be included with the e-mail as comments. Authentication...

  • Page 30: E-Mail (Receive) Tab

    Some printers support an email reception function (SMTP/ POP3) allowing the printer to print PDF and text files attached to emails. If this tab is not displayed, your printer does not support the function. Item Use POP Receive...
  • Page 31 Item POP Detail… Use SMTP Receive Domain Filter… Network User’s Guide Comments Set the following: Use APOP Select if you want to use APOP. POP3 Port Set the port number for APOP Number (default is 110). Mail Polling Set interval to retrieve E- Time Mail(s) from the POP3 server.

  • Page 32: Sntp Tab

    SNTP Tab Not all utilities, features or protocols are supported by every product. See the front cover of this manual for a listing of the items supported by your product. In this Tab, you can configure SNTP related items Item Use SNTP NTP Server 1 Address...

  • Page 33: Maintenance Tab

    NORMAL. The following items can be configured: Use IP FIlter Enable/disable IP Filtering. Default is disabled. Admin IP Enter the printer’s IP Address. Address IP Address Set up to 10 IP Filter address Range ranges: [IP FIlter Range 1] through [IIP Filter Range 10].
  • Page 34 Item Comments Service… The following features can be selected by clicking their check box. TCP/IP Protocol NetBEUI Protocol NetWare Protocol EtherTalk Protocol FTP Service Use Telnet Service Use Web Service Use SNMP Service Use POP3 Protocol Use SNTP Use IPP Use SNMTP Use encrypted communication for configuration data...

  • Page 35: Ssl/Tls Tab

    SSL/TLS Tab Not all utilities, features or protocols are supported by every product. See the front cover of this manual for a listing of the items supported by your product. Item Encryption Strength Set the strength of encryption: NOTE Comments Strong = highest security, slowest speed Standard = medium security, medium speed Weak = least security, fastest speed...
  • Page 36 Create Certificate… Comments For IPP encryption within an organization’s internal network (intranet). When Self-signed Certificate is selected, the following items are configured: Common The printer’s IP Address Name appears here. Organization Enter the name of your organization. Organization Optional. Allows you to enter a...
  • Page 37 Requires an outside certification service which must be purchased separately. When CA-signed Certificate is selected, the following items are configured: Common The printer’s IP Address Name appears here. Organization Enter the name of your organization.

  • Page 38: Ieee802.1X Tab

    IEEE802.1X Tab Not all utilities, features or protocols are supported by every product. See the front cover of this manual for a listing of the items supported by your product. Item Use IEEE802.1X EAP Type Use SSL/TLS Certificate Authenticate server NOTE Comments Enable/disable.

  • Page 39: Ip Address Setup

    Item Certificate IP Address Setup If you only use TCP/IP and the printer has not yet been configured, occasionally it may not be displayed on AdminManager. You can configure the IP address of the printer by this function. 1. Select IP Address Setup from the Setup menu.
  • Page 40 NetWare, but if Auto Search is selected, AdminManager will search all networks that AdminManager can detect. SNMP Tab Obtain the printer name via SNMP - Select Enter Community name. Add and Delete TimeOut Tab...

  • Page 41: Help Menu

    Help menu In the Help menu, About is available as well as revision information for AdminManager. Network User’s Guide...

  • Page 42: Network Configuration Using A Web Browser

    Network Configuration using a Web Browser If the printer is connected to the network using TCP/IP, its settings and the printer menu settings can be configured using a Web browser. Refer to the relevant manuals for details of how to launch and use the browser.

  • Page 43: Network Configuration Using Telnet

    Network Configuration using TELNET Not all utilities, features or protocols are supported by every product. See the front cover of this manual for a listing of the items supported by your product. Please ensure a valid IP address for your network environment is used.
  • Page 44 TELNET 172.168.20.127 You should see a sequence similar to the following example: Trying 172.168.20.127 Connected to 172.168.20.127 Escape character is ‘^]’. EthernetBoard OkiLAN PRINTER". login: root ‘root’ user needs password to login. password: User ‘root’ logged in. No. MENU (level.1)
  • Page 45 5. Turn the printer off and on again. NOTE The network interface continues to use pre-transmission settings until the printer is turned off and back on again. Network User’s Guide...

  • Page 46: Network Configuration Using Snmp

    Please refer to the SNMP manager documentation for information on how to do this. The Oki Data Private MIB file can be found in the MIB folder on the Network Software the Oki Printing Solutions Website. Please refer to the readme file for further information.

  • Page 47: Network Configuration Using The Printsupervision Util

    Network Configuration using the PrintSuperVision Utility Not all utilities, features or protocols are supported by every product. See the front cover of this manual for a listing of the items supported by your product. PrintSuperVision is a web-based application for managing printing devices connected to a network.

  • Page 48: System Requirements

    • Identifying part numbers of consumable items for use with your printer. • Integrating with Oki Data’s on-line web support (for US and Canada). • PrintSuperVision can even manage printers on another network provided a copy of PrintSuperVision is also running on that network.

  • Page 49: Supported Browsers

    Operating System Windows 2000 Professional Windows 2000 Server / Advanced Server / Datacenter Server Windows XP Home Windows Vista 1. An Embedded Web Server option is provided which does not require IIS. Supported Browsers ________________ The PrintSuperVision application can be accessed from most Windows, Macintosh, Unix, and Linux desktops.

  • Page 50: Supported Printers

    Supported Printers _________________ PrintSuperVision provides general management information for printers connected to the network. For Oki printers, additional details, reports and added features are available. While the printer properties are displayed in PrintSuperVision, only a few of the printer settings can be set. For setting any other printer settings, a hyperlink to the printer’s web page is...

  • Page 51: Uninstalling Printsupervision

    Uninstalling PrintSuperVision_________ To uninstall PrintSuperVision, either • select: Start > Programs > PrintSuperVision > Uninstall PrintSuperVision, • or from Control Panel, select Add/Remove Programs, select PrintSuperVision from the index window and click Add/Remove. When the uninstallation is completed, close Add/Remove Programs. In some cases, an empty Okidata/PrintSuperVision/ directory may be left behind.

  • Page 52: Network Configuration Using The Oki Lpr Utility

    The Oki LPR Utility is a utility that allows printing data to printers connected to the network via TCP/IP. The utility is for those Oki printers which support TCP/IP. It redirects printing data to the lpr port of the specified IP address.

  • Page 53: Uninstalling The Oki Lpr Utility

    The installation starts. 10. When the installation ends, the Setup complete screen is displayed. Check Yes, I want to launch Oki LPR Utility now and click Finish. Check Yes, I want to view the ReadMe File if you want to read Readme.
  • Page 54 3. You may find this under Start > All Programs in Windows XP. 4. Click Yes when the Confirm File Deletion dialog is displayed. Deletion of the OkiLPR utility starts. 5. When the deletion has finished, the Uninstall Complete screen is displayed. Click OK. Network User’s Guide...

  • Page 55: Network Printing Using Microsoft Windows

    The Oki Driver Installer program searches for compatible printers on the Network, then installs and configures the printer drivers with the correct port settings automatically. Using the Oki Driver Installer program, you can install to the following networked printers: • Directly connected (peer-to-peer) printers via TCP/IP NOTE Network User’s Guide...

  • Page 56: Why Use The Oki Driver Installer

    • Allows easy configuration and sharing of the printer with other Network users • Automatically configures the printer driver with the appropriate hardware device options such as hard disc drive, duplex unit, etc. (via the Oki Network Extension software) Using the Add Printer Wizard Method summary: The following table shows the different ways to connect to the printer (port types).

  • Page 57: Network Printer Ip Address Configuration

    Can be configured to use either LPR or RAW (e.g. Port9100). OkiLPR Used to connect your printer over TCP/IP using an LPR port. OkiLPR also includes useful tools enabling you to download PS and PRN files directly to your printer and automatically redirect jobs to other printers on the network.
  • Page 58 3. Select the appropriate language and follow the on-screen instructions. 4. Accept the Software License Agreement. 5. Select the Optional Utilities tab. 6. Then select Install Admin Manager. 7. Select Oki Device Quick Setup and follow the on-screen instructions. Network User’s Guide...
  • Page 59 Using Bonjour protocol Bonjour is the preferred protocol for printing data from the Macintosh environment. Using NetBEUI protocol Using NetBEUI makes it easy to manage your Oki product and print within the network environment of Windows. Network User’s Guide NOTE...

  • Page 60: Netbeui Protocol

    10. Click Finish to validate the new settings. 11. Switch the printer off for 15 seconds and on again. Now that both Windows and the printer have been configured to use TCP/IP, the next step is to configure Windows to print to the network printer.

  • Page 61: Windows Vista

    6. Select Have Disk and insert your Windows XP CD, open the Valueadd\msft\net\netbeui folder, select the Netnbf.inf file and then click Open. Now the printer has been configured and NetBEUI has been installed, you can configure Windows to print over the network.

  • Page 62: Printer Driver Configuration

    Name: Workgroup: Comment: 1. Set up the printer driver as the default local printer. 2. In the Start menu, select Settings then Printers. 3. Select the relevant printer driver, then Properties. 4. Click on the Details tab in the printer driver.

  • Page 63: Network Printing Using Apple Macintosh

    • Supported paper types • Paper trays • Printer resolution • Printer color matching The PPD file must be installed using the Oki Driver Installer to ensure that all essential files are copied. Setting up a Network Printer _________ 1. If the printer does not already have an IP address, use the Printer Setup Utility to assign an IP address (see page 65).

  • Page 64: Macos Printer Setup Utility

    2. Install the printer driver software. This copies the printer driver files to the correct location on your Mac OS X system. 3. Make a connection to the printer by USB, TCP/IP, Rendezvous or AppleTalk. See “Connecting to Your Printer” on page 76.

  • Page 65: The Printer Setup Utility Interface

    3. Select the destination directory, then click Next. 4. Ensure the Yes option is selected to activate the utility, then click Finish. The Printer Setup Utility Interface The Printer Setup Utility auto-discovers Oki compatible network interfaces. Network User’s Guide...
  • Page 66 1. Select the correct printer NIC to configure and choose Setup menu > Oki Device Setup. 2. At the prompt, enter the Admin password. The default admin password is the last six digits of the MAC Address, minus any punctuation marks.

  • Page 67: Menu Options

    4. Click Apply. Menu Options Discover Printers Locates and lists all printers in your network which have an Oki compatible network interface installed. Printer status monitor Displays the current status of the printer. Printer NIC card summary Displays the network interface summary details.

  • Page 68: General Tab

    General Tab The General tab allows you to change the admin password. 1. Click Change. 2. Enter the current value, then enter the new value and re- enter it under Confirm …. The default admin password is the last six digits of the MAC Address, minus any punctuation marks.

  • Page 69: Tcp/Ip Tab

    TCP/IP Tab Item Use TCP/IP Protocol Use DHCP/BOOTP IP Address Subnet Mask Default Gateway Use IPv6 Function Comments Enable/disable TCP/IP protocol. Click to select this item if the IP address, subnet mask, default gateway and IP addresses for DNS primary server and secondary servers are retrieved from the DHCP or BOOTP server.

  • Page 70: Netware Tab

    Password. Set a password for the Print Server. Job Polling Time Set the print job polling interval in seconds. Set the NDS Tree and Context where the Print Server was created. Set the NetWare printer object name. Network User’s Guide...

  • Page 71: Ethertalk Tab

    EtherTalk Tab Item Comments Use EtherTalk Enable/disable EtherTalk protocol. Protocol Printer Name Set the EtherTalk Printer object name. Zone Name Set the name of the zone to which the print server belongs. Network User’s Guide...

  • Page 72: Netbeui Tab

    NetBEUI Tab Item Comments Use NetBEUI Enable/disable NetBEUI protocol. Protocol Short Printer Set a name for the print server. Name Workgroup Set a name for the work group to which the print server belongs. Comment Set the comments for the print server.

  • Page 73: Snmp Tab

    Set the printer manager name. SysName Set the printer model name. SysLocatio Set the location where the printer is installed. Open web browser Displays the printer web page. Change utility preferences Use this to configure the utility preferences for broadcast addresses for TCP/IP protocol and Time Out.

  • Page 74: Utility Preferences Tcp/Ip Tab

    Item Comments Set Broadcast Set broadcast addresses that are used to Address search Oki network interfaces using the TCP/IP protocol. Click Add to add the address to the list in the box. Delete Select an address in the box, then click Delete to remove it.

  • Page 75: Utility Preferences Timeout Tab

    Utility Preferences Timeout Tab Item Comments Set Timeout: [Search Every (20-180sec)] Printer Search Set the response waiting time from the network interface in seconds. Default is 30 seconds. Set Timeout: [Time Outs (1-60sec)] Data Send/ Set time out between AdminManager and Receive the network interface in seconds.

  • Page 76: Connecting To Your Printer

    4. Click Add. Depending on the connection type, you may be prompted to configure any additional printer hardware options. If your printer has options such as a hard disk or second tray, switch on the relevant options. 5. Quit Printer Setup Utility.

  • Page 77: Tcp/Ip Connection

    4. From the Protocol menu, choose Line Printer Daemon – LPD. 5. Enter the printer’s IP address in Address. 6. Check the correct PPD file for your printer is selected in the Print Using menu. 7. Click Add... You will be prompted to configure any additional printer hardware options.

  • Page 78: Panther (10.3) And Jaguar (10.2)

    You should delete the printer, quit Printer Setup Utility, and re-launch the utility before continuing. If you have not already done so, run the Oki software installer before following the steps below. 1. Start the Printer Setup Utility. This is located in the Applications > Utilities folder.

  • Page 79: Ip Connection

    IP Connection _____________________ If you have not already done so, run the Oki software installer before following the steps below. 1. Start the Printer Setup Utility. This is located in the Applications > Utilities folder. This utility is called Print Center on Mac OS X 10.2.x.

  • Page 80: Usb Connection

    6. Click the Printer Setup Utility menu, and choose Quit Printer Setup Utility. USB connection If you have not already done so, run the Oki software installer before following the steps below. 1. Start the Printer Setup Utility. This is located in the Applications > Utilities folder.

  • Page 81: Configuring Printer Hardware Options

    Applies to IP and Rendezvous network connections only. If you have added additional hardware, for example additional paper trays, to your printer these must be enabled in the printer driver. 1. Start the Printer Setup Utility. This is located in the Applications > Utilities folder.

  • Page 82: Network Printing Using Unix

    Configuration Network Interface Setting The first step in installing the printer under UNIX is to set up the IP address, Subnet Mask and Gateway. This section explains one way to set them up from a UNIX workstation.
  • Page 83 If you do not have superuser rights, the network manger should conduct the configuration. 1. Log in as root to the workstation. 2. If the printer does not have an IP address already assigned, use the arp command to set a temporary IP address.
  • Page 84 1 : Setup TCP/ IP 2 : Setup SNMP 3 : Setup NetWare 4 : Setup EtherTalk 5 : Setup NetBEUI 6 : Setup printer trap 7 : Setup SMTP (Email) 9 : Maintenance 10 : Setup printer port 11 : Display status...

  • Page 85: Lpd Printing

    Myprinter_lp as an example. Logical printers The printer’s network interface includes three logical printers. • lp must be used for printing a file created using the printer driver. Network User’s Guide...

  • Page 86: Bsd-Based Unix

    Example: To delete a print job (Job ID 123) on the myprn_lp # lprm Pmyprn_lp 123 Verify the printer status using the lpq command. • The result of lpq may not be displayed correctly depending on UNIX operating system specification.

  • Page 87: Ftp Printing

    UNIX operating system specification (e.g. Solaris 2.x). FTP printing FTP (File Transfer Protocol) is used for transferring a file with TCP/IP. If the print data is sent to a logical printer via FTP, it is printed. Refer to the workstation’s manual for details of the ftp command.
  • Page 88 The network interface logical directory structure is hierarchical. Move to the logical directory; it is not possible to output print data to the root directory. Printer function For direct output For Shift JIS Kanji converted output For EUC Kanji converted output Network User’s Guide...
  • Page 89 ASCII mode, which converts the LF code to the CR+LF code. If a binary file converted by the printer driver is transferred, the transfer mode has to be BINARY mode.
  • Page 90 Three states can be verified using the quote command stat: the IP address, login user name and transfer mode. In addition, printer status can be verified by specifying the directory after the stat (lp, sjis, euc). Example: Displaying the network interface status ftp>...

  • Page 91: Troubleshooting

    LED close to the printer’s network interface is lit. If not, change the cable and try again. • Open Admin Manager (Start > Programs > Oki Setup Utility > Admin Manager, or run it from the CD supplied with your unit) and run the Self-diagnostic test (Setup >...

  • Page 92: Cannot Print With Lpr And Ftp

    Cannot print with lpr and ftp. • Turn the printer off for 15 seconds and then on again. • Check there is a response to the ping command. • Check the network cable is correctly connected. • Change the cable and try again.

  • Page 93: Error Writing To Prn1

    Cause: This issue is normally caused by the data being sent to the printer in binary format. The printer may not be able to understand data in this format, and therefore may print blank pages or garbled text.

  • Page 94: No Printing Or Print Queue Stopped

    Freehand may create their own PostScript code. For these applications, the custom paper size rotation issue does not apply. In such cases, if the Oki PPD file is selected in Quark or Freehand’s print dialog, the print job will be incorrectly rotated by 90 degrees.
  • Page 95 Cause: The Oki printer PostScript Printer Description (PPD) file has a dependency on a filter file. This filter file must be installed the following location: /usr/libexec/cups/filter/OkfilterA If this file is deleted, or is not present on your computer, jobs will not be sent to the printer at all. This can happen if you deleted this filter file, or if you copied a PPD file from another Mac and did not use the Oki Software installer.

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