Issue
Left/right stereo channels do
not match video.
Audio is not in sync with vi-
deo
Recording stops due to ove-
rheating
Unable to share file.
General troubleshooting.
Note: It may be useful to reset the app to restore functionality. Perform a hard reset by unplugging and replugging the micro
phone.
Firmware
Il firmware è il software incorporato in ciascun componente che ne controlla le funzionalità. Periodicamente, vengono sviluppa
te nuove versioni del firmware per includere funzioni e miglioramenti aggiuntivi. Per avvalersi dei miglioramenti progettuali, sca
ricate le nuove versioni del firmware quando richiesto.
Suggerimento: per ottenere risultati ottimali, prima di aggiornare il DSP, assicuratevi che il microfono sia collegato al dispositi
vo mobile e che la batteria del dispositivo sia completamente carica. Non scollegateli fino al completamento
dell'aggiornamento.
Requisiti di sistema
Requisiti di sistema e compatibilità: iOS
•
iOS: iOS 14 e versioni successive
•
iPhone: iPhone 6s e superiore
Solution
Depending on the orientation of the recording device, it may be necessary to engage the
Left-Right swap in MOTIV settings. If the audio has already been recorded, you can
switch the left and right channels in most audio editing software.
Switch to a lower frame rate or resolution size. You might achieve better performance with
a less system intensive frame rate.
MOTIV Video app responds to device overheating by disabling the meter and waveform
display. If device continues to overheat, MOTIV will save your recording and shut down
the app. Ensure that your device has cooled down before starting a new recording.
If a file is too large to be shared, there are a couple options for reducing file size.
Convert your file to a compressed file format.
Connect your mobile device to your computer and use file transfer, like iTunes, to down
load the file to your desktop.
Split your track in two, export both files and recombine them using audio editing software.
Ensure that your app is updated to the most current version.
Make sure that your phone's operating system is updated to the most current version.
Check to see how the microphone works using a different connection cable or different
device.
Close and restart the application.
Powering down and rebooting the device will clear the cache and can sometimes help
with software performance.
Shure Incorporated
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