Samsung GE83X-P User Manual page 196

Troubleshooting
Problem
The microwave oven There is not sufficient
exterior is too hot ventilation space for the
during operation. microwave oven.
Objects are on top of the
microwave oven.
The door cannot be Food residue is stuck
opened properly. between the door and
microwave oven interior.
Heating including the The microwave oven may
Warm function does not work, too much food is
not work properly. being cooked, or improper
cookware is being used.
The thaw function Too much food is being
does not work. cooked.
36 English
GE83X-P_EO_DE68-04056K-00_EN.indd 36
Cause Action
There are intake/exhaust
outlets on the front and
rear of the microwave
oven for ventilation. Keep
the gaps specified in the
product installation guide.
Remove all objects on the
top of the microwave oven.
Clean the microwave oven
and then open the door.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is
heated. Reduce the
amount of food and start
the function again. Use a
cooking container with a
flat bottom.
Reduce the amount of
food and start the function
again.
Problem Cause
The interior light is The door has been left
dim or does not turn open for a long time.
on.
The interior light is
covered by foreign matter.
A beeping sound If the Auto Cook function
occurs during is being used, this beeping
cooking. sound means it's time to
turn over the food during
thawing.
The microwave oven The microwave oven is
is not level. installed on an uneven
surface.
There are sparks Metal containers are used
during cooking. during the microwave
oven/thawing functions.
When power is The door is not properly
connected, the closed.
microwave oven
immediately starts to
work.
There is electricity The power or power socket
coming from the is not properly grounded.
microwave oven.
Action
The interior light may
automatically turn off
when the Eco function
operates. Close and reopen
the door or press the Stop
button.
Clean the inside of the
microwave oven and check
again.
After turning over the
food, press the Start button
again to restart operation.
Make sure the microwave
oven is installed on flat,
stable surface.
Do not use metal
containers.
Close the door and check
again.
Make sure the power and
power socket are properly
grounded.
2020-02-11 4:55:56