Nortel Contact Recording User Manual page 40

Server specification guide
Hide thumbs Also See for Contact Recording:
Table of Contents

Advertisement

Server Specifications
Server Hard Disk Sizing and Partitioning
Drive Letter
(Suggested)
A
C
(Holds Windows
2003 OS, Page
File)
D
(Holds application
software)
E
F
(Holds recorded
calls)
a.CD/DVD drive does not have to be allocated drive letter E.
b. The size of the partition can only be determined once call volumes and durations
and their online call retention requirements are known.
40
Minimum
Size
1.44MB
12GB
24GB
N/A
b
72GB
Recommended
Size
1.44MB
30GB
42GB
N/A
b
288GB
Nortel Contact Recording and Quality Monitoring
Standard 4.0
Notes
Floppy drive
RAID 1 array NTFS
partition on disk 0.
Minimum = pair of 36GB
hard disks .
Recommended = pair of
72GB hard disk drives.
Part of the RAID 1 array
detailed above. NTFS
partition on disk 0.
Normally CD or DVD
a
drive
.
RAID 5 array NTFS
partition on disk 1.
Minimum = 3 x 36GB
hard disk drives.
Recommended = 3 x
146GB hard disk drives.

Advertisement

Table of Contents
loading

This manual is also suitable for:

Quality monitoring

Table of Contents