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Server Specifications
Server Hard Disk Sizing and Partitioning
Drive Letter
(Suggested)
A
C
(Holds Windows
2003 OS, Page
File)
D
(Holds application
software,
Database)
E
F
(Holds recorded
calls)
a.CD/DVD drive does not have to be allocated drive letter E.
b. The size of the partition can only be determined once call volumes and durations
and their online call retention requirements are known. Each GB on F will hold
approximately 125 hours of recordings (72GB = 9,000 hours). The maximum
size of any partition is limited only by the operating system and the size of the
hard disks.
24
Minimum
Recommended
Size
Size
1.44MB
1.44MB
12GB
30GB
24GB
42GB
N/A
N/A
b
72GB
288GB
b
Nortel Contact Recording and Quality Monitoring
Notes
Floppy drive
RAID 1 array NTFS
partition on disk 0.
Minimum = pair of 36GB
HDD.
Recommended = pair of
72GB HDD.
Part of the RAID 1 array
detailed above. NTFS
partition on disk 0
Normally CD or DVD
a
drive
*
RAID 5 array NTFS
partition on disk 1.
Minimum = 3 x 36GB
HDD.
Recommended = 3 x
146GB HDD
Standard 4.0
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